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    Aspen Dental - Omaha, NE

    2.3 (36 reviews)
    Open 8:00 am - 5:00 pm
    Updated 3 weeks ago

    Services - Aspen Dental - Omaha, NE

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Nate M.

    I should have done more research and read more reviews prior to my first visit. The first phone call took forever as their computer kept messing up, and information had to be put in again. X-rays- they took A LOT! More than any other dentist or doctor has ever taken, it seemed a bit extreme. The dentist and staff were very friendly. My appointment was booked due to the amount of extreme pain that I was in, but that was ignored. Only said, i don't see anything that would be causing you the amount of pain you say you are in. I felt as if they thought i was making the pain up. After the consult, i was told to wait in the chair for the office manager to come and get me. This wait was over 30 minutes, an unacceptable amount of time to get out of there. Once escorted into the business managers office, it felt 100% like a sales pitch and nothing to do with patient care. She then demanded a down payment up front for the next appointment. I liked that it was convenient they text you to confirm your appointment about a week in advance. So I did that, and got confirmation back. This week i also received a pretty bitchy voicemail demanding that I call back to confirm the appointment otherwise the appointment will have to be rescheduled. Why text to confirm if you aren't going to follow that system? Day of appointment #2. The office manager was covering the front desk. I signed in for my appointment and had my card out ready to pay, because I sure as heck wasn't going to allow them to keep me waiting in the back again to check out. She automatically asked for payment up front anyway. I was then asked if there was a better way to confirm appointments. I said no, text is perfect! She claimed they didn't get a response back and it was not updated in the system. I told her i got a instant reply back when i confirmed and even got a text from them 30 minutes prior to my appointment saying they are excited to see me at my appointment. 10 minutes after my appointment time, I'm still sitting in the lobby waiting FOR MY SCHEDULED APPOINTMENT to begin, when I'm informed that I will have a temp hygienist today and she is still preparing the room. I knew i should have demanded a full refund and left at that time. 14 minutes past the schedule appointment I'm called back. The temp was pretty nice, and did good work, but it was evident she was not as familiar with the office as i would expect a medical professional to be. I didn't sign up for an appointment at a dental school. Issues with equipment, and again; issues with their computer system. She had to leave a few times to ask others for help with miscellaneous questions. While I'm sitting there waiting and waiting and waiting to get out of there I notice an open door with a whiteboard on the wall. It was their sales goals. Yes! Sales goals! 100% proof right there that it's not about patient care, it's about money. I won't be back.

    My price was 750 for temporary partial and another 700-800 in 6 months for the permanent partial, double the price quoted on the phone.

    I DO NOT RECOMMEND THIS PLACE. You call and get a price. Then you get in there and they charge you Double. Natalie in their regional office called me back when I expressed my complaint. She was awful!!! They don't care about their clients and they will not honor the price you get over the phone. DON'T TRUST THEM! You will pay more when you get there, Maybe Double like they did to me. I was told $750 for a partial over the phone. I get there and I'm told that's for a temp partial and after 6 months, I'll have to pay another $700-800 for apermanent partial. That's price gouging, like saying you can get teeth pulled for the special price of $125 per tooth and you get there and it's Double! I paid almost $500 for 2 teeth. THERE IS NO SPECIAL ONCE YOU GET THERE

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    4 months ago

    Thoughtful, informed, good communication with me. I felt informed before I left what expenses were involved.

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    5 months ago

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    7 months ago

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    2 years ago

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    2 years ago

    Lol, people on here need to chill bruh. I had a fine experience. Going to the dentist isn't supposed to be enjoyable...

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    8 years ago

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    7 years ago

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    13 years ago

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    6 years ago

    This location use to be awesome. In the last two years the dentist have become unprofessional and expensive.

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    8 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    10 years ago

    I just went to aspen dental to for my checkup. They always do a great job and the entire staff is very friendly!

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    8 years ago

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    Review Highlights - Aspen Dental - Omaha, NE

    This review is specific to the Aspen Dental Clinic at ~ 72 and Dodge in Omaha, Ne.

    Mentioned in 3 reviews

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    Aspen Dental - Omaha, NE - oralsurgeons - Updated May 2026

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