When I was 18 I had to find my own dentist, so I opened up the phone book (yes, I know, I just aged myself) closed my eyes, and pointed to a random one on the page. It happened to be Quality Dental Care. What a fearless and naive young adult I was- just blindly following the whims of fate. I was also pretty lucky because I ended up as a patient of Dr. Trumms for 12 years! I will be switching due to my insurance changing. And, let me tell you I'm seriously distraught over the situation. Hence- why I am writing this review. Looking into finding a new practice has shown me how lucky I have been over the years.
While yes, there are several comfort features they offer to the more timid dental goers... I have established that I am fearless and never took the staff up on their offers of comfy blankets, TV's positioned above me, or massage chairs. What I found more appealing was the transparency in services. As the teeth nurses do their initial examination, they identify the strength of your gums and use a tiny camera to collect the data and input it into a computer to give you a visual. I no longer had to wonder how my teeth were doing because I was finding out in real time with their equipment. This is vastly different from other offices where the dentist just gives you the thumbs up or [thumbs] down.
The Hygienists are knowledgable and always available for additional education if you prompt them. They stay very informed on the newest technologies including brushes, water picks, and types of toothpaste. They are seriously experts. I challenge you to ask them a question and wait for your mind to be blown. I can also attest that I have had many for years! It speaks volumes to find a staff so cohesive and long running... like Grey's Anatomy. They also communicate with ear pieces. If the doc is in the middle of a procedure, they will call for additional instruments instead of having to run in and out of the room. This increases the efficiency and reduces the amount of time one must spend in the chair with their mouth open in an obviously unflattering position.
Speaking of flattering, shoutout to Brittany the real MVP of my glorious smile. The woman breaks it down for ya'. Instead of trying to compete with patients checking in at the front desk, there is a separate checkout desk to go over your visit and review charges. Goodbye surprise bills! She also helps you set up a follow up visit for your next cleaning. This is great because I would totally just run out the door and later find myself counting on my fingers how long its been since I had a cleaning. Now, I just have to glance at my calendar.
Oh yeah, let's talk Trumm. He is a fantastic guy. A real family man. Every time I go in he gives me an update on the kiddos and asks how my life is going. Like seriously, so personable. He's also pretty great about adjusting lights so they aren't in my eyes and other little things that I'm currently blanking on. He has also saved me quite a bit of money. I have a spot on one of my teeth that any other doc would want to fill, but he has just been watching it. I love that he always takes the conservative approach. I can't tell you how many times this gent has saved me from uncomfortable procedures, down time, and excessive unnecessary spending. You can tell he really enjoys what he is doing and has fun. In my MANY years of coming here I have never been canceled on. I didn't realize what a big deal that is until I started my research of other offices. It really made me think, Dr. Trumm is the Bees knees.
All in all, I'd say they're an iight group. read more
