For the girl who answered the phone Wednesday and said there were 3 Prosthodontists in Nebraska…read more I'm a disabled vet widow who went through everything to obtain Delta Premium Dental that would help me finance the repair of a (VA installed quad zygomatic implant.) One implant failed and 1 bar removed. So in December 2022 when 2 abutments, bar, screw and crown fell out Christmas Eve, I needed help. I found none. VA isn't required to replace the failure and apparently cannot give me advice or suggestions either. Blindly In 2023, $6k to a dental team confident in their abilities to line up and secure my bar, abutments, crowns and screws for my prosthetic. Above his pay grade he stated after he failed to install the screws, he said go to the staff that was familiar with my situation. At the VA, I spoke to my surgeon and reluctant staff tightened 2 screws without being able to speak to my Dentist. My surgeon wanted me to consult with this Dentist so we could plan how to get the 4th implant and new prosthetic started.. In Millard's web page did I find Prosthodontists. I didnt see that they didn't take Delta Insurance. You stated only the Dentists do. Why have a procedure done when you cant get repairs, advice, or insurance? All I wanted was some helpful advice in what to do. You gave a name in Lincoln or I could make a appointment and pay $165.00 to see a dentist in your team. You shut the door in my face with the least amount of effort.Really, how hard is it to leave a message for Dr. Sheridan? Should I have mailed him a letter? The worst he could say is no and most likely you would wait for me to all back. I'll never know. I'll call the surgeon and relay I couldn't afford to pay for 2 insurance plans plus my Medicare/Dental insurance premium along with payments to a Care Credit for dental to have my zygomatic implants repaired or replaced along with a new prosthetic. I have loose hardware that hurts in my face and can do nothing. Emotionally and physically drained I now have no solutions, and bitter to a girl that lacks the skills a patient needs when they are in distress.

I have worst experience. I just move so find dentist near my house. My insurance let me do teeth…read morecleaning for free 2 time per year. My first one with another place but too far to my house. I call this place make app. Ask about i have this kind insurance and i need teeth cleaning. They said they take my insurance.ok the day i came to app i still show my insurance and ask them you guys take that. That lady turn around ask another lady. So they said yes. I did my clean cleaning doctor and nurse very nice. Then doctor told me need made app to do filling. I ask lady with shorts hair in the front. Would you know with my insurance how much for filling then.she said you can call find out your own. Ok fine. I go home a month later i got $240 bill. I call ask why my insurance didn't cover for my cleaning. That said they do different types a cleaning that why is not covered. So if the dentist do different kind cleaning at least you guys should let my know. Or something. Just send bill $240. My last cleaning is 100% covered by insurance. Will not comeback for sure.

Dr. Spanel is retiring and is AMAZING but unfortunately the individuals taking over are VERY money…read morefocused. I stood at the hallway door for 15 minutes as I was the first appointment and they didn't let me in until exactly at 7:00 am. My normal dentist (Dr. Spanel) wasn't there due to schedule changes and they never called to let me know, so he didn't do my exam. In addition they have made the following financial changes..... 1. Charging a credit card processing fee of 3% 2. Requiring you to pay upfront to even schedule the appointment for the work you haven't even gotten done instead of paying on the day you get work done. 3. Have you sign a contract to allowing them to Charge a fee if you don't cancel within a timeframe. ( I've not experienced this but would hope there is some leniency) Either way is very off-putting. 4. They actually have a virtual assistant that answers the phone?!?! Just confirms the lack of interest they have in actually being personable. It's transitional care for financial gain and not focused on the client anymore which is too bad because it was an amazing place.

After 20 years of being cared for at Regency Dental, I was told they wouldn't treat me unless/until…read moreI filled out their new mandatory MyChart app. Just Google "MyChart data breach" and you'll understand why I didn't want to make my medical and billing information public. I found out that Dr. Spanel has sold the practice to a private equity group and he's now working there as an independent contractor. The new owners told the office staff to turn away anybody who wouldn't immediately fill out the MyChart stuff. I was still standing at the front counter discussing the situation when everybody just walked away and left me standing there. I'm glad Dr. Spanel is lining up his retirement, he's a great dentist. The new owners can go pound sand with their demands. Creighton University fills Omaha with batches of new dentists every year, and I am currently shopping for a new dentist.

I went for a dental cleaning and teeth check 18OCT2023--my first one in this dental office, as I am…read morenew to the area. A dental assistant flossed a few of my teeth, did a quick polishing, and then the dentist, Michael Slater, came into the room to finish the procedure. In all previous cleanings/checks I have had by other dental offices, a dental hygienist has done the cleaning, polishing, checking the teeth, etc., before the dentist came in to do a thorough check of each tooth. However, at this visit, the sulcus depths around the teeth weren't checked and my teeth weren't scaled by anyone--except for the lingual surfaces of my mandibular anterior teeth, which were done by the dentist. Flossing wasn't done between each tooth after polishing. The whole process seemed out of order and the result an incomplete exam. I was disappointed in the services I received, and will look for another dental office where the cleaning/exam is done by both an effective dental hygienist and dentist.

Dr. Slater is a great dentist. However there seems to be no sense of urgency and no follow…read morethrough. I have been screaming pain for the past 2 months. We'll a plan together and get it to. I'm still waiting. Also, still waiting on that Magic mw recipe to be sent to me from 2 months ago.

My son (11yrs) was a new patient today with Dr Bundy. The hygienist was great. Dr Bundy then came…read morein and didn't acknowledge my son or myself. Didn't even introduce himself or say hi...nothing. He looked at my son's teeth. Finally looked at me and said they looked good. That was it. It felt very awkward and unprofessional.

Dr. Bundy and Dr. Boender and their entire staff are great. They make going to the dentist…read morepleasant, which is not easy. I trust their expertise and highly recommend them to anyone looking for good dental care. Sue Taylor Ithaca, NE

Staff is friendly and professional. Great dental care. I bring myself and my kids here. They let…read moreyou know what your co-pay will be prior to the visit so there is no surprises. Flexibility with scheduling.

I have old amalgam fillings, and the problem with amalgam is that it eventually swells up after…read moreseveral years and shatters the the tooth. I went to Dr. Mack, DDS to get the amalgam removed from three lower teeth and replaced with crowns. Only three visits later, I have 3 permanent porcelain crowns that are perfect, fit, with zero problems, thanks to his excellent skills, the whole issue with the amalgam, it is like it never happened! I whole-heartedly recommend Family Dentistry of Bellevue, Dr Mack, and his entire staff as an excellent facility for everyone, including children and older people for whatever dental issue that you may have, and you can expect excellent outcomes.

Who knew a trip to the dentist could be this enjoyable? From the moment I walked into Pacific…read moreSprings Dental, I felt more like I was checking into a spa (minus the cucumbers on my eyes) than a dental office. The front desk staff is incredibly welcoming, the waiting room is cozy, and best of all--zero judgment about my flossing habits (or lack thereof). I have been going to Dr. Franco for longer than I care to say and he and his team are absolute pros. They explain everything clearly, work gently, and even manage to crack a joke while wielding dental instruments like seasoned comedians. My teeth are now cleaner than my life choices, and I actually look forward to my next visit. If you need a dentist who's skilled, friendly, and maybe even a little fun--look no further! Highly recommend!

Been a patient here for 17 years. I don't feel valued as a patient anymore and an looking for…read moreanother dentist. Pacific Springs gives good care and has competent staff. Problem is they simply have gotten too big and patients have to wait six months plus to schedule a simple cleaning appointment. I feel like a number and no longer a valued long term patient. They obviously have too many patients and won't hire more staff so my business will go elsewhere.

After getting a second opinion from two dentists, AND their in-house periodontist, my initial…read moreassessment was correct. These people either have no idea what they are doing, or they are scamming people at the cost of their teeth and/or insurance. Always start non-invasive, & non-surgical. They didn't do what they should have done, and wanted to jump straight into surgery. Way to much, when a simple cleaning fixed my issue. I'm actually glad they refused to do my cleaning, there's no telling what damage they would have caused. To sum it up, my second exam revealed my dental issue is no where near as bad as they made it out to be. They had me worried for nothing. There were a lot of red flags, and I'm glad I trusted my gut. I do not recommend.

I have been seen at Twin Creek Dental since it opened. All of the staff are very friendly and do an…read moreexcellent job of making feel comfortable during cleanings or other procedures. Space is clean and organized and I have never experienced any complaints of issues.

Another great visit today to 'Your Family Dentist'. This entire staff is very friendly and…read moreprofessional. Dr Micha Jeppesen is excellent at everything he does, from basic to more specialized appointments and always with care. Thx you for the awesome dental care you share with me and my family.

This has been the most frustrating and unprofessional experience I've ever had with any medical…read moreoffice. I was given an estimate around $600 for my visit in April, only to be hit with a shocking $2,500 bill afterwards which was received in late June. Since July, I've been trying to get answers, and instead I have been met with rudeness, avoidance, and zero accountability from the front office. I repeatedly asked to speak with the doctor and was told he "does not talk on the phone with patients." At my follow up cleaning in September, I confronted him directly about the ongoing billing issues and the dismissive treatment I'd been getting. He told me, "We will get this taken care of," and took every document I brought - the estimate, the bills, phone logs - everything. I finally thought someone was taking this seriously. Instead, nothing changed. A few weeks later, I received the exact same $2,500 bill with no explanation, no update, nothing. When I called again, a staff member offered a payment plan but then told me the amount I could actually afford was not accepted by the doctor - he needed double the monthly payment. When I asked for time to figure things out, communication suddenly stopped. My calls were not returned, my messages were ignored, and even my email received no response. I was calling weekly with no progress. Today, after months of trying to resolve this with the office directly, I found out they sent my bill to collections without notifying me. After everything, this was how they chose to handle it. I have never dealt with such poor communication, lack of follow- through, and disregard for patient's concerns. Based on my experience, I cannot recommend this office to anyone.