If you are looking for honest people to do reliable, affordable and quality work on your car then…read morelook no further. They were able to get my daughter's car in, fixed and back on the road in less than one entire afternoon.....of course this was also in the month of December, during a snowstorm and her car had been encased in ice and snow from being broken down. Not an exaggeration!! The guys are super friendly and were happy to answer all of our questions. As a recent transplant to Minnesota, I am thrilled to have been recommended to this business from a neighbor. True gem!

Small place but they communicate reliably and they got my oil change done within a couple hours…read more Was cheaper than most places I've gone to and it was nice to support a local place.

I LOVE R&R Automotive so much. I've always received honest, reasonably priced service from them…read more I've moved out of state and they've STILL helped me whether it was sending me my records or giving me advice over the phone. Just today Ross (the owner), said I could send him pictures of my tires and he'd give me his opinion. A tire place told me I needed all brand new tires but I thought they were playing me. They were. If you're in the Minneapolis area, go to R&R. You'll be glad you did!

This was our Go To Repair Shop when we Lived in the Neighborhood! They were always Professional…read more Ross was Great! I Highly Recommend Them for your Repair Needs!! Jeff Bartholomew

Pace Automotive has treated me well for 24 years. There was a hiccup in the billing this time…read morearound. So I expressed my concern. The owners took my concern seriously and scheduled a call with me. They were extremely empathetic and apologetic, then fixed the problem immediately. This impressed me immensely. To sum this up, they have fixed 100% of my problems for the 6 cars that I've brought in during the last 24 years. And they 100% addressed the 1 billing glitch quickly and effectively during that time frame. I'm quite happy with Pace's. You really can't ask for anything more than that kind of workmanship and customer service.

This location has been around for years--at least as long as I've lived in West Saint Paul. The…read moreservice has always been top-tier, with no complaints. Communication from all the staff at Pace Automotive is excellent, and I've even had some great conversations with them, which is rare for me at places like this. What really stands out is the atmosphere. It's calm, the service area is clean, and the employees are consistently respectful. It feels different from your typical auto shop or gas station. I've remained a loyal customer. I have yet to have mechanical service but I continue to purchase gas, since their prices are often lower than other places in the area. I also appreciate how they seem to look out for the community by keeping prices more affordable.

Service requested :: normal oil change + engine checks…read more Quality :: pretty good , they were thorough , sent a message to me when they were done and then they also sent me the webpage for the all the checks along with the photos. Value :: Overall for the service , great value , I have been to local mechanics who does a good job for cheap but this shop adds the tech and makes the report so much accessible that it is definitely worth it.

Absolutely do not trust these guys. I've taken my truck in to them a few times over the last year…read moreor so, and they always seemed fine. Recently I took it in for an oil change, tire rotation and general service. I don't drive a lot because I work from home, so it was a day or so later that I noticed - when they removed the oil change sticker they had put on my windshield at the last visit, they completely fucked up the tint on my windshield. Then they just slapped another sticker over it, like nothing had happened lol! I called them immediately and they asked me to email them a photo, which I did later that evening. I got a reply back that they had received the photo and would get back to me in a day or two. A day or two passes and I heard nothing. So I reach back out and let them know I had not received a response. Then another few days pass, and I reach out again. So not only did they not PROACTIVELY admit their fuckup - which I get it, shit happens, but you have to be professional when it does and let your customer know what you fucked up and how you're going to fix it. And sometimes there's just a bad apple who doesn't represent your business well. So they put the onus on me to bring their fuckup to their attention, and now they are conveniently ignoring me. My last email to them was to let them know that I will be pursuing legal action in small claims court if I don't hear from them again in a few days. Because getting the entire tint job redone is going to set me back probably $5-600 with labor.

Removed a previous review.... problem was resolved by Dan Schmitts…read more Also part of the problem was my failure to see the 2nd page of my invoice. Dan made me a happy camper and our problem has been solved!

I brought my 2015 Nissan Rogue to Eden Prairie Nissan on 07/24/2026 for diagnosis of an airbag…read morewarning light and paid $189 for their diagnostic service. The service department pulled diagnostic trouble code B0020-13, described as an intermittent open circuit on the driver's front side (curtain) airbag. Based solely on this scanner code, the technician recommended replacing the driver's side curtain airbag assembly and rechecking operation afterward. I paid $189 expecting a proper professional diagnosis -- not just a code readout. Reading a diagnostic trouble code from the controller is something I could have gotten for free at O'Reilly Auto Parts or any similar store that offers free code scans. Standard diagnostic procedure for an intermittent open-circuit code like this calls for actually inspecting the wiring harness and connector for corrosion, damage, or looseness, and measuring circuit resistance, before condemning the airbag component itself -- intermittent faults are commonly caused by wiring/connector issues rather than a failed part. Eden Prairie Nissan did not perform or document any of this wiring-level troubleshooting. They went directly from a free-tier code reading to recommending replacement of a safety-critical, expensive component approximately $2000 estimated, without doing the additional diagnostic work I paid $189 for. I'm concerned that I paid for a professional diagnostic and received nothing beyond what a free code scan would have shown, and that I was being asked to authorize an unnecessary and costly repair without proper verification.

DO NOT GO HERE This place was recommended for their…read morereasonable pricing & professionalism. They were FAR from reasonable or professional. They misdiagnosed & fixed what wasn't broken CHARGED US $685 for it. Then fixed the correct part and left my cigarette lighter cords out. My consul display is now DIM and they charged an additional $1800 after taking over a month. We finally got in touch with the manager & requested a discount he never returned our call. But did leave a message saying they were gonna start charging a STORAGE FEE!!! He made sure he was not there when we picked car from shop. NEVER AGAIN

I have been going to Action Auto on and off for about 3+ years now. Every time I bring my truck in,…read morethey recommend repairs way before they become a huge problem. I like to call them the "Car Whisperers" because they truly know what they are doing and they know what your vehicle needs. David was the mechanic that worked on my 2012 Chevy Tahoe and he did a phenomenal job! I will always support family-owned businesses like them, because they are the backbone of the United States. Some other notable people that have great customer service and very professional to work with are Dustin, Mark, and Jen. If you want an honest and trustworthy assessment of your vehicle, Action Auto is the place to go!

Tricia as a manager needs to take a class on customer service, I brought my truck in for some wheel…read morebearing work, they took off my lug nuts and stripped em. I politely asked her if I'm able to take them off when need be, she got all super defensive about it and told me that I stripped them. Lol.....we exchanged words and then asked if I'm not able to get my lug nuts off will they take em off for me. Tricia and the mechanic Bill said once I leave the parking lot I'm on my own. Tricia is the worse manager I've ever seen in the history of an auto shop. Who calls their customer names? She called me a dumbass and so on, in exchange she got an ear full from me as well. Even the other customers said I wasn't in the wrong and AutoMax broke their engine by doing some work and not putting any oil in it. AutoMax is has the worse customer service ever...if anyone needs work done I recommend Vidal Auto Services across the street from them. I took my truck right across to Vidal's, they looked at the lug nuts and said they are pretty much stripped. They said if they were the ones who stripped the lug nuts while taking them off they would of replaced them or been honest with me about it.

One day, my old Honda transformed into a racing car. At idle, it would go vroom and when I hit the…read moregas, it would go VROOOM. The new auto experience was sublime but then I realized I was only going 20 mph and making farting noises. An auto repair shop recommended Auto Max for exhaust problems, so I called them up and they told me to bring the car in. There was no wait and my Honda was immediately inspected by a mechanic. He showed me what was causing the problem and gave me a quote. He didn't use any salesman tactics on me or pressure me into a decision. Based on my few minutes of Google research, I thought the quote was fairly reasonable. Within the hour, my car was back into its old self and not making farting noises. While I sat in their waiting room, I watched the front desk person interact with customers and I noticed they were friendly and did not use dirty sales tactics. If you got car issues, you'll be in good hands at Auto Max.

Auto Repair Service went out of their way to help my son after his car broke down. They even stayed…read more making sure that his car arrived with the tow truck. I am very appreciative and will be returning for future service.

Very professional and honest with their work. I have been with them for over 14 years. Their…read moreservice is awesome