Shout out to this location from the moment I booked the appointment, to the time I went for my…read moreappointment. Everything was seamless and hassle-free. I was worried after seeing the poor ratings and hoping my experience will be okay. Thankfully it was more than okay! When I called to book an appointment, I spoke with a nice staff (forgot her name) and she booked my appointment after checking I was in the system and obtaining my insurance information. After booking, I received a text message to complete some forms prior to my appointment - which took a few quick minutes. Appointment is approaching within a few days, I get a text with address info, my appointment date and time and what my copay will be. Plus, to confirm my appointment. I forgot about this text and they called me later that day for verbal confirmation. The appointment day comes and I have an early 9am morning appointment. The reminder does mention to come 20 minutes earlier. Parking in the morning is okay, but I can imagine it getting full for afternoon appointments. They open at 9, but people are there before 9 because 1st come 1st serve basis for their X-RAYS, etc. but for US it's by appointment, so I was seen right at the dot after checking in. I did have to fill out a form to provide my updated address and also paid for my copay before going in. The US technician was Sage and she was friendly, quick and got me out in 15 minutes. No frills! Overall, a positive experience and I believe they are trying their best to serve their customers to their best of their ability. Imaging centers always have a wait but I'm so glad they honor the services that has appointments scheduled!

This place is unorganized and the MRI tech lola is racist towards asians. She treat everybody like…read morewe dont speak english and doesnt have customer service skill what so ever. Handled my mom all rough like a dog, not a human being. Didnt even explain that the solution will be cold, she insert the iv and didnt even say what for, what to expect. She is rough and threw my mom hand and scolded at my mom. Worst service ever. Mind you, after laying down, she gets dizzy because of position change, and she said YOURE DONE. DONE, GO NOW. She need to wait and be patient because if my mom gets vertigo, will she be responsible? She didnt even explain that she needs to drink lots of water to flush the iv out.

I went to this location for the first time. I did a walk in. The services was quick and easy Alicia…read moreis super nice and she did amazing job drawing my blood. This is the care and support I will like the other locations will have. I really like this location

This company in general has very bad customer service. I made an appointment for lab work for May…read more18th in February. Now one day before my appointment I get a message that the appointment has been canceled because the lab will be closed from April 28 - October 23. If they knew that the lab would be closed from April through October why wait to notify patients at the last minute. Now I have to look for another place to do my lab work and get the results to my doctor in a week.

The office staff was efficient. Technician was on time, friendly and helpful. Office waiting area…read morehas a lot of seating. There's lots of parking in the rear.

Terrible experience and poor service…read more I went to my orthopedic doctor appointment today and brought the MRI CD from this DMG location with me. My orthopedic doctor told me the CD was empty and that there was no report on the disc at all. He suggested that I go back to DMG to either ask for a refund of the $15 fee or at least get a printed copy of the report. I arrived at DMG around 2 PM. Unfortunately, the staff members were not very helpful or friendly. They simply told me to sit and wait while they checked the issue. I had another appointment at 3:30 PM, so after waiting for about 30 minutes with no update, I had to go back and ask what was going on because I didn't want to miss my next appointment. They told me they were making a new CD and that I needed to give them time. I explained again that I had another appointment at 3:30 PM, but they just kept telling me to wait. Eventually, they gave me a new CD, but honestly, I didn't want to risk another problem. So I asked if I could also get a printed copy of the MRI report in case the CD still didn't work. The staff member initially told me they don't provide paper copies. I was confused because clearly they are able to send the report to my family doctor, so why can't I, as the patient, get a copy of my own report? After going to the back office, they finally gave me both a new CD and a printed copy of the report. But honestly, why is asking for my own MRI report treated like I did something wrong? I was sitting there waiting for over an hour for the CD after the MRI screening in March 2026, and ended up they gave me an empty CD? Does it make any sense?

Walked into this facility which is APPT ONLY. I signed in via the kiosk and the wait room was a bit…read morebusy. However, the registration desk/lab techs were nice, courteous, and very helpful. They even helped a customer who didn't have their shx together coupled w a language barrier. That was above and beyond in any lab or outpatient facility. Care quality - blood draw tech was helpful and I only needed one poke so I was in and out real quick. Appreciate that too!

My parents had an appointment today. Appointment was confirmed by Labcorp…read more But place is closed. There were other walk-ins waiting earlier. Management needs to hire additional staff if this is staffing issue. Stop being stingy.

Dr Sun is amazing. I had to get a breast biopsy and she and her staff are caring and helpful.read more

Zero star. Unacceptable behavior.... Front desk/ check in…read morestaff is rude, particularly ones that speak Vietnamese and Cantonese. Management needs to train their staff on professional communication and clear understanding on what documents are needed from patients.

Needed an XRAY and Montebello Advanced imaging was the closest to me. I looked online to see if I…read moreneeded an appointment. I drove out there and was pleased to see I was the only one in the waiting area. Low and behold they ONLY do MRIs. This was not listed on their website. Two stars for the flyer that provides locations with XRAY service. I left disappointed.

I'm claustrophobic and unable to handle the regular tube MRI, luckily my insurance sent me here for…read morean open MRI. I needed two images taken & was comfortable the entire 45 mins and even fell asleep. The space to look around, the cool breeze from the fan and having my boyfriend in the room where I could see him made a world of difference for me. Check-in was easy and timely. The tech and receptionist were both nice, more casual than other offices I've been to but I didn't see that as a negative. I'd recommend this location to anyone that struggles with anxiety and/or claustrophobia.

This place is amazing! Maria is the best! She is sweet and makes you feel really comfortable as…read moresoon as you meet her. She confirmed my babies sex without a doubt my baby girl after 4 boys! I'm extremely excited!!

So being that mothers day is right around the corner, my wife and I decided to try to get the…read moregender reveal done for mothers day. So I called Maria, who did my wife's ultrasound several times before, and she was willing to fit us in around 2 pm today (5/12). So we got in there, did the ultrasound and had the gender results in an envelope for my sister. She's simply amazing person. She even did this on her day off... which is nuts to us, because we really didn't want her to go out her way to do this. But she was more than willing to do such. Please if you haven't schedule an ultrasound, set one up with Maria. She brings this comforting feeling to those she work on. It's like she family to us. We can't wait to set another appointment with her to get the 3D and 4D package done with her.

Love It staff is friendly I was able to take my whole family. I bought the last package and was…read moretotally worth it. They play music while ur on season

Amazing service provided at this location!! Ultrasound tech, Vonna, did an amazing job. She was so…read morewelcoming and made our experience there a great one !! She was very knowledgeable and went above and beyond by offering us amazing tips to help me through the remaining weeks of my pregnancy. 3D pictures have amazing quality and the office itself is so spacious and cozy. I felt very relaxed and comfortable with her . I would highly recommend you get your ultrasound done here !!!

As a patient, I had a great experience at Hill Huntington Diagnostic. Front desk was friendly, and…read morethe whole team was professional and caring. Really appreciated it.

I came here for a mammogram and the actual exam itself was fine -- the staff at the office treated…read moreme well and the process wasn't bad. Where things completely fell apart was the follow-up and customer service. A few days later, I received a letter from Huntington-Hill Breast & Imaging Centers saying I needed additional imaging and to call their number to schedule. Naturally, that was stressful to read -- getting a callback after a mammogram is scary. But when I tried to follow the instructions, their phone/AI system was awful to get through. After being transferred around and spending way too much time on hold, I was finally told that they don't even do the test the letter told me to schedule there. Instead, I had to call my doctor to be referred somewhere else. This made no sense to me. Why send a letter directing patients to call you to schedule if you can't actually perform the recommended imaging? It feels careless, especially considering how stressful breast health follow-ups already are. To make matters worse, when I spoke to a staff member, she said she had no control over the letters. I get that it's not her fault personally, but the system is broken -- and patients end up paying the price in stress and wasted time. Overall, the in-person visit was fine, but the communication and phone experience were really disappointing. If you're going to send out official medical letters, they need to be accurate and align with what your office can actually provide.