1. Shih Jennifer M D

    0

    Rosemead, CA

    Cancel

    Open app

    Search

    Shih Jennifer M D

    3.2 (5 reviews)

    Shih Jennifer M D Photos

    You might also consider

    Recommended Reviews - Shih Jennifer M D

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    12 years ago

    Helpful 31
    Thanks 0
    Love this 26
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Doctors 17,334 times last month within 15 miles of this business.

    Verify this business

    Anh Tuan Ngo, M.D - San Gabriel Valley Health

    Anh Tuan Ngo, M.D - San Gabriel Valley Health

    4.0(16 reviews)
    1.6 mi

    dr. ngo is always so attentive during my visits…read more getting authorizations is super efficient and his staff always deliver the best customer service as well.

    I've been trying to get an ENT authorization for my child, and unfortunately, my experience with…read morethe front desk has been extremely frustrating. I was told that Linda is the only person who handles this type of paperwork and that she is usually available in the mornings. I have called several days in a row, including right after the office opened, but every time I ask for her, I'm told she is busy or unavailable. I have also been told that someone would call me back with an update, but I never received a call. I completely understand that medical offices get busy, and I'm not expecting someone to drop everything for me. However, it shouldn't take days of repeated phone calls just to get a simple update about whether an authorization can be processed. Even a one-minute conversation or a return call would be appreciated. What makes this more disappointing is that the doctors here have been very nice, and I have no complaints about them. My frustration is specifically with the front desk and the lack of communication and follow-through. I feel that the front desk staff could benefit from better training on how to communicate with patients and resolve issues instead of repeatedly telling people to call back. As a working parent, my time matters too. If the clinic cannot handle the authorization or cannot accept my child as a patient, I would rather be told directly so I can find another provider instead of spending days calling and waiting for a response that never comes. I hope management takes this feedback seriously because good doctors deserve a front office that provides the same level of care and professionalism.

    Photos
    Anh Tuan Ngo, M.D - San Gabriel Valley Health
    Anh Tuan Ngo, M.D - San Gabriel Valley Health
    Anh Tuan Ngo, M.D - San Gabriel Valley Health

    See all

    WenCheng Jen, MD - Waiting room

    WenCheng Jen, MD

    4.6(33 reviews)
    4.2 mi

    COVID-19: Social distancing is not enforced at this establishment. All of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the building and it is very small. The lot does get full quickly, so you may have to find some street parking, but that shouldn't be an issue. Establishment: The establishment itself is very clean, neat, tidy, small, and organized. They recently moved to a new location, and I love everything except the parking lot because it's so small. A nice upgrade in office space. Yay! Staff: The staff here are very friendly, kind, warm, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. Dr. Jen, as always, is very professional, compassionate, empathetic, and knowledgeable. He doesn't rush, and he truly listens to his patients. I love that he isn't dismissive at all. My favorite doctor as an adult.

    My first time here. And honestly I hadn't gone to a doctor for a check-up since the start of the…read morepandemic and had been putting it off for some time since I felt fine, but finally decided it was time before I was way overdue for one. And dare I say it was a very pleasant visit to Dr. Jen's office for the most part... compared to other doctor visits I've been to, going to Dr. Jen definitely won't be daunting compared to others I've been to. My first impression of the place was already a good start, with a very friendly staff and I appreciate that this place seems to keep things in order where I seemed to be the only patient in the office at the time (which is great for the pandemic situation). Dr. Jen was very thorough in my check-up and I specifically came here to also get a pap smear all at once. Very professional throughout, including his female staff member. The pap smear wasn't all that bad (granted my body wasn't cooperating for part of it but that's not his fault) and he made sure I was comfortable the whole time too. Logistics-wise, it was about 3 months out from when I made my appointment call, but I was ok with it since I didn't have an urgent reason. Office itself is in a good location. It's on the 3rd floor and you can find the entrance to the elevators next to the pharmacy. Bonus for the lab being downstairs if you need to get your blood drawn in the future after the doctor's visit, so it's nice that everything you need is in one location. There's free parking around the building and I didn't have trouble snagging a spot on a Friday afternoon.

    Photos
    WenCheng Jen, MD - Dentist parking lot. Do not park here. They will tow your car away

    Dentist parking lot. Do not park here. They will tow your car away

    WenCheng Jen, MD - Entrance

    Entrance

    WenCheng Jen, MD - Entrance

    See all

    Entrance

    Total Care - El Monte - Clearer five stabs with a needle. No injection happened

    Total Care - El Monte

    4.5(176 reviews)
    3.4 mi

    Overall, I would recommend this place if you have straightforward insurance however, the billing…read morecan get kind of messy when you have a high deductible insurance and not everything is covered. Pros: the hours, weekend availability and free parking. Great staff always answers calls very responsive. Only seen the PA, and all were great. Cons: never seen a doctor. Billing is not consistent and incorrect.

    I had a Telehealth Appointment with the El Monte Team a few days ago and had a positive and…read morethoroughly satisfying experience thanks to the highly professional and sincerely caring culture of the Staff Members! The Receptionist who checked me in was very sweet and cheerfully caring, and communicated with a clear and organized finesse that made the whole experience feel pleasantly comfortable. Dr. Hu was very nice and mindfully present in explaining to me the lab reports he was preparing for my upcoming blood work tests for my annual physical, and listened politely with considerate compassion when I asked him for assistance in drafting a note to help me get a temporary leave of absence for work to focus on recovering my mental and physical health after years of brutal burnout. The Totalcare Team helped me organize my paperwork neatly and sent them over to me through email quickly just as they promised! I was so impressed by the enthusiastically positive and caring attitudes and terrific Communication etiquette, keep up the good work!

    Photos
    Total Care - El Monte - Staples from hemorrhage stroke.

    Staples from hemorrhage stroke.

    Total Care - El Monte - The distance where the first nurse tried to inject me compared to where the actual injection happened

    The distance where the first nurse tried to inject me compared to where the actual injection happened

    Total Care - El Monte

    See all

    Dorothy Hong - Front of office

    Dorothy Hong

    4.5(26 reviews)
    5.6 mi

    Dr. Hong is an amazing Doctor. Talking to patients in her waiting room is just the tip of reality…read more Pregnant moms from pregnancy to birth rave about her care, professionalism and manor. She began seeing my wife in May 2025 after she suffered for years and underwent numerous scans and procedures across many cities, specialists and doctors. Dr. Hong was both diligent and proactive after locating a growth. Following a positive carcinoma biopsy, Dr. Hong ensured my wife was assigned and treated by one of the best surgeons in the field, (Dr. Pham of USC Keck). We were blessed to find this amazing doctor and we will always be greatful for her amazing response.

    The front desk screwed us over on appointment time changes. Got a call about a week ago before the…read morescheduled appointment and said the doctor will have a procedure earlier on that day so will have to move our appointment from 2:30pm to 3:15pm. When we arrived on time, we were not called before other parties that arrived later than us. It turned out they didn't update our appointment time in their system and considered us late. No apologies and no attempt to correct the matter which resulted in 1.5 hours delay of our rescheduled appointment time. Lame excuses and lie about maternal patients having priority, which is more like they don't want to do anything to rectify the issue that they created.

    Photos
    Dorothy Hong - Lobby

    Lobby

    Dorothy Hong - Nice artificial plant lol

    Nice artificial plant lol

    Dorothy Hong - Waiting room very clean and peaceful environment.

    See all

    Waiting room very clean and peaceful environment.

    Peter C Chi, MD

    Peter C Chi, MD

    2.6(46 reviews)
    1.8 mi

    Stay far away from Dr. Peter Chi. If you value your life and health, you need to avoid this doctor…read moreat all cause. He is unfit to be a doctor, bad temper, hardly there since he's using nurses or medical student with little or no experiences to act for him most of the time since he's hardly in the office. This so call doctor is a phony with bad attitude, poor communication skill and terrible temperament. This so call doctor has no clue on healing/helping patient recover. Take my advice if you value your life, don't even bother.

    COVID-19: Social distancing is enforced at this establishment. All of the staff wears a mask. All…read morepatients are expected to wear a mask too. The staff also wears gloves. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are also sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. They do not allow pets in their establishment. Parking: The parking lot for this establishment is non existent. You will have to park on the street. However, I discovered a public parking lot right next to their establishment. Just park there or park on the street. Staff: The office is very clean, neat, and tidy. The staff here are very RUDE, UNPROFESSIONAL, and JERKS. While waiting in the waiting room, you can actually hear the doctor chastise his patients. Red flag #1. Then, while I was waiting in the waiting room, someone came in and asked the doctor to sign some documents. The doctor came out and demanded that the patient pay him first before signing anything. Red flag #2. This doctor is hella money hungry and doesn't give a single flying f*** about his patients. How the hell did he make it as a doctor?!?! Finally, when it was my turn, the doctor only saw me for 7 minutes. He brushed off all of my concerns as me "over thinking" things and ushered me out the door. What an a**hat. Red flag #3. Never coming back again. Also, his receptionist is very impatient and aggressive. Has a fricken sassy AF attitude and tone. Red flag #4. AVOID THIS PLACE! They accept both cash and credit cards. There is no credit card minimum.

    Photos
    Peter C Chi, MD
    Peter C Chi, MD
    Peter C Chi, MD

    See all

    Shih Jennifer M D - physicians - Updated October 2026

    Loading...
    Loading...
    Loading...