1. ASHLEY CLEAN

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ASHLEY CLEAN

4.8 (43 reviews)
Closed • 8:00 am - 7:00 pm

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Response time

10 minutes

Response rate

100%

Services - ASHLEY CLEAN

Move-in or move-out cleaning

Commercial deep cleaning

Commercial move-in or move-out cleaning

ASHLEY CLEAN Photos

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Recommended Reviews - ASHLEY CLEAN

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Reviews With Photos

Todd and Lea are the best!
Becca W.

These guys have been cleaning our office every 2 weeks for the last year, and they are fabulous. They have such wonderful, calming energy-its like they clean your workspace as well as your headspace when they come. Todd has a cadence to his voice remeniscent of Bobb Ross, and Lea is so sweet. Would defintely recommend for commercial office space cleaning.

Todd wiping down the a/c in my master bedroom.

I'll get straight to the review, since that's what everyone comes on here for... 1. This is a husband (Todd) and wife (Lea) team, and these are the kind of people you feel comfortable leaving, unattended, in your home to get the job done! 2. SCHEDULING: Within minutes of requesting a quote, via Yelp, Todd messaged me to let me know they were in the middle of a job and they would get back to me, when they were done, so we could work out the date/time I requested. I always know a company has great customer service when they do that; so considerate of people's time! Later that day, Todd called to confirm my requested time/date and we chatted about what I wanted cleaned, etc. He was very warm, courteous, and accommodating. We set a date, and he texted the night before to re-confirm and we were good to go. Very easy to schedule, and I really appreciated that because some businesses won't give you a definite answer right away. 3. DAY OF CLEANING: Todd and Lea actually just cleaned my house today. They were on time (actually, 5-10 minutes early). I'm at the end of renovations so I still had contractors working in the house. When they arrived, I was on my way home, but my doors were open because of the contractor work that was still going on. When I got home, I walked in and they had already started moving stuff and were ready to clean! 4. QUALITY OF WORK: You can tell, just from talking to them during scheduling, that they have a great work ethic. But they don't just talk the talk, they really do deliver what they say they'll do. They definitely take pride in their work and it shows! I don't normally pay anyone to clean my house because I clean it pretty good myself, so for me to pay someone else to do it, I expect a lot. And Todd and Lea have proven that they can do the job, and do it exceptionally well. They're fast and efficient, and very mindful of people's time. I've already scheduled them to come back because I had too much still going on in the house, I couldn't get it cleaned all at once. They did clean 3 bedrooms and my master bath and did an amazing job. 5. PRICING: They have flat rates for move-in/move-out cleaning and charge hourly for regular cleaning. They are very reasonably priced, especially for their quality of work. People don't like to feel like they didn't get their money's worth, but you don't feel that way with these two, at all. They're good, honest, hard-working people, and they go out of their way to make sure you're happy with their work. Overall, I was very pleased to have hired Todd and Lea... it felt like we were old friends! :) If you do schedule, make sure you have dates/times in mind because they fill up fast but will definitely work with you, depending on your needs. Thanks so much, Todd and Lea!! God bless you both and your business!

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9 years ago

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Review Highlights - ASHLEY CLEAN

“Todd and Lea to are reliable, trustworthy, and do an excellent job making my home beautiful.”

Mentioned in 28 reviews

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(359 reviews)

I can't say enough great things about Maid in Oahu, I will book with them again and again. From…read morestart to finish they were personable, professional, and reasonably priced! We booked with them for a move out of our apartment and they made the apartment look even better than when we first got it! For 2 years there were stains in the tub and restrooms that we tried everything to scrub out and we couldn't get them out! But Maid in Oahu was able to get it out and clean the entire apartment from top to bottom in less than 3 hours. Book with them you won't regret it ‍

I scheduled a move-out cleaning in preparation for putting my apartment on the market. I had used…read morethis company previously through my husband and had a very different experience, which is why I felt comfortable booking them again. Before she began, I told her that I needed to be in a different appointment by 2:00 p.m. She told me she would call me approximately 30 minutes before she was finished so that I could return for the final inspection. I was proactive and arrived at 1:20 p.m. so I would have enough time to meet her, inspect the apartment. I reminded her that I needed to be somewhere and she reassured me she would be done. I asked if I could come back after my appointment to do the inspection because it would still have been within the 5 hours they set. When I arrived, however, her car was not there and she was no longer at the property. The timing and communication throughout the entire appointment were extremely confusing. I was then rushed through the final inspection, and I immediately noticed several areas that needed to be addressed. Because I was already running late for my next appointment, I unfortunately did not have enough time to thoroughly inspect the entire apartment. Later that afternoon, I returned to the apartment to double-check the cleaning more thoroughly. I found multiple areas that had been missed, as well as dirty/oily substances throughout some areas that appeared to be residue from the cleaning products or supplies that had been used. When I called to explain my concerns, I was disappointed by the attitude I received from the receptionist. Rather than taking the concerns seriously, I was essentially told that it was my fault because I had "okayed" the inspection. I found this response extremely unprofessional, particularly given the amount of miscommunication surrounding the scheduling, arrival time, completion of the job, and final inspection. Throughout this experience, there were multiple instances of poor communication and a lack of professionalism. I understand that mistakes can happen, but I believe how a company handles those mistakes is just as important as the quality of the service itself. I was told that the receptionist would contact the manager and owner. At that point, I expected that either the manager or owner would personally follow up to address the miscommunication and concerns with the cleaning. Unfortunately, I was never contacted by anyone in management and was not offered any support or resolution from the higher-ups. It is especially disappointing because I had used this company before and had a completely different experience. Based on this recent experience, I would no longer recommend this company. The combination of poor communication, rushed service, missed areas, and the unprofessional way my concerns were handled left a very negative impression.

ASHLEY CLEAN - homecleaning - Updated October 2026

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