Clearly, one of the finest roofing companies in the area. Augustine is the real deal…read more After 30 years, it was time to replace our roof. Using the Washington Consumer Checkbook and Yelp to find the best roofers, we received estimates from four top companies. Augustine came in almost $2K cheaper than the next lowest bidder. Not only is their pricing fair, but you will receive a comprehensive estimate, a portal which allows you to view scheduling and ask questions and quality workmanship. Augustine uses quality material and doesn't skimp. As a bonus, they allow payment by credit card, so you can rack up those points! Props to our contact Johnny. He made the entire process easy and less scary. Everything was done ahead of schedule and there was absolutely no material left on the surrounding grounds. Not a single shingle or nail was left. If you want your roofing project completed on time, correctly and at a fair price, look no further than Augustine.

Although I chose another business this time because of a tiny tie-breaker, I still quite enjoyed…read morethe process Augustine Roofing did for estimates. Good communication and no push. Price was reasonable.

Top notch customer service and communication. Brandon is extremely professional and experienced. He…read morecomes highly recommended by many of the neighbors in my community. We were tired of dealing with clogged rain gutters every spring and fall, so we called Brandon to see if he could clean them out and install gutter guards. The back of our home is 3 stories tall, so it was too precarious a job for my husband to tackle. Brandon also noticed that the gutter below our metal roof was too narrow to handle the rain volume we get during heavy storms, so he offered to replace that with a larger one that would catch the rapid runoff. We're so glad he did! No more waterfalls off our front porch. The gutter guards now prevent debris backup. Highly recommend Brandon and his team. They are very courteous and professional. They were in and out while we were away at work and they sent us photos of every gutter that was fixed. If we ever need our roof or Hardie Board siding repaired, we're calling the Harriford team!

My son was flying his kite just outside our house with a good enough breeze to let out all the…read morestring on his spool. A red flag should have gone up the first time he let go of the kite string...but then he did it again, only this time, the string got stuck on a neighbor's 2nd story house! I thought about buying a really tall ladder, but the risk of failure didn't seem like it was worth it. I hate height more than I hate spending money for something stupid like this. I called Harriford Exterior Restoration, because they seemed to be the closest thing to any kind of roof service and located in the area. I talked to Brandon who laughed, when I explained my predicament and said in all his years he'd never had a call for removing something off a roof. He was very accommodating. Once he found out that I actually lived in the same neighborhood as him, I think he couldn't say no at that point. I asked him what a fair price would be, and we negotiated a number that both of us was happy with. After we made arrangements, my wife reminded me that we actually had some missing roof shingles. He removed the object off the neighbor's roof and repaired our roof according to his normal hourly rate. I am very impressed with Brandon's ability to be honest, helpful, flexible, and fair, even for something so trivial as getting something off the roof.

Following a windstorm earlier this year, we needed to find a contractor to perform roofing…read more repairs. I found DryHome on a neighborhood website and was impressed with their ratings so contacted them. They responded quickly and sent a wonderful, polite person (Mike) to do the inspection and discuss our options. He explained every aspect of the work that would be needed, but also WHY the work was necessary. I contacted my insurance company, submitted a claim and got the repair underway. The day work began, DryHome showed up in force with a large team. They began early that morning and were done by the time we arrived home from work, and the roof looked incredible. Now, there are plenty of roofing contractors out there who can put up a beautiful roof on your home but what makes DryHome different was their professional integrity and dedication to their client. Their customer service comes from a bygone era when one's word and reputation was more important than profit. Their expertise dealing with insurance companies turned out to be a key factor. Where many roofing contractors would accept an insurance company's initial monetary proposal, DryHome went to bat FOR ME. They countered the insurance company's denials with detailed and comprehensive packets justifying the work done. They fought the insurance company FOR ME. That's rare to see such dedication and devotion to resolving a client's issues. They didn't have to go that extra mile. Most roofers probably wouldn't or would even have the competent professionals that know how - but DryHome sure does. Not only was their service, professionalism, courtesy, and quality of work top notch, but the final cost was considerably less than what I was expecting. So, we experienced not only amazing service, representation, and courtesy, but at a cost that was very reasonable and detailed. Now, here's a bonus I never even considered when this began. The roof looks so good on our house now that I'm certain it's increased our property value. In fact, I believe it's increased the value even more than what it cost to replace the roof... This wasn't just a necessary repair, but an investment that has delivered an immediate return! I never even considered that aspect, but that has made this entire experience with DryHome unlike any other I've ever had with another contractor.... And one that stands out as the best ever. I believe in promoting contractors that go above and beyond like DryHome and am happy to recommend DryHome for any home repair services they provide that you may need. You will get top quality service with the best products at an amazingly reasonable price, but also a dedicated, responsible team of professionals who will fight for YOU, and believe in their company and it's reputation - and they back it up. That is truly rare and special.

Steve Spencer was very professional and provided very important and honest feedback. I would…read moredefinitely recommend this company. DryHome is lucky to have someone knowledgeable and friendly.

From start to finish, Expert Exteriors exceeded every expectation. They not only replaced my roof…read morewith precision and speed, but also went above and beyond by working directly with my home insurance to ensure the replacement was fully covered. That level of dedication and advocacy is rare, and it made the entire process stress-free for me. The professionalism of the entire team was evident at every step. They arrived on time, worked efficiently, and completed the project faster than I imagined possible--without ever compromising on quality. What impressed me most was their attention to detail: when the job was done, my home and the surrounding grounds were spotless, organized, and left in better condition than when they arrived. Sincerely One happy customer

I am very disappointed with my experience with this company…read more Their representative, Scott, came to my home, inspected the existing water stains and roof, and recommended a roof replacement. Before moving forward, I specifically explained that previous insurance companies had denied my claims and that I was concerned the water intrusion could be caused by something other than simple hail damage. Scott told me not to worry, asked me to trust the company, and assured me they could address the problem. Based on their professional assessment, I filed another insurance claim, which was approved, and approximately $15,000 was paid for the roof replacement. I trusted them so much that, after the work was completed, I even left a five-star Google review at Scott's request. Unfortunately, only a few months later, water stains appeared again in the same areas, and in additional areas on the third floor. I have photos documenting the damage before and after the roof replacement. The company now says Scott was a 1099 contractor who no longer works with them and has distanced itself from what he told me. However, Scott came to my home representing this company, inspected the problem, recommended the work, and was the person I relied on when deciding to hire them. After repeated attempts to get this resolved, I was ultimately told that they would not fix the problem and that I should take care of it myself. When I mentioned legal action, I was essentially told that I could proceed however I wanted. I am sharing my experience and photos because I do not want another homeowner to go through what my family and I have experienced. If you are considering this company, I strongly recommend getting every promise, warranty, and scope of work in writing before signing anything. If the company takes responsibility and properly resolves this issue, I will update my review accordingly.

VA chimney and roofing repaired my chimney cap several years back. I recently called on them for a…read moreroof inspection. They are working with me to determine why this shingle system (they did not install) is failing prematurely, and giving me insights on how to work with the manufacturer. Thanks to the team.

Just had a professional and courteous sweep and inspection. I'm having follow-up repair work done…read more So far I definitely recommend!

NV Roofing recently replaced our townhouse roof in Springfield. The price was excellent…read more Everything went like clockwork. The owner came by when we asked him to describe the company, the product and the guarantees. No bullsh*t. He made an estimate and honored it. Once we signed the contract, easy to do, everything went as scheduled -- pre-work visit, preceded by a call. Shingles delivered on time. Work started a day late because of rain (we were called about that too). When work started, the foreman was there, and we got another call. The guys went up, did it in a day plus 2 hours the next day. All very nice, hard-working. Stuff does float down and there's no way to prevent that, but they really cleaned up. Supervisor spoke good English so we could communicate well. Again, clean-up of our place and our neighbors was thorough. Got a call later to find out how everything went. All smooth, professional, excellent. Would HIGHLY recommend these people. Bruce Butterworth

This roofing company has been an absolute nightmare to deal with during an HOA-sponsored project…read more While the project may have been approved through the community, the way this crew has treated residents has been unacceptable. The plan was supposed to include three separate staging areas, but instead this crew has effectively taken over our street for the past four months. Our neighborhood has been left dealing with the consequences: a fenced-off parking area for guests, construction equipment, debris, and a portable toilet placed directly outside my front door. The crew frequently leaves the gate to the staging area open, blocking the street and creating an obstruction even when no workers are present. When residents have attempted to close the gate simply so traffic can pass through, we have been yelled at by workers for touching it. On one occasion, I came home to find their bucket truck parked on my front lawn. They were not working on my home or any roofs on my street. When I questioned the worker, I was told the project manager had given permission to park there. This is especially frustrating considering homeowners can be fined by the HOA for parking on their own lawns, yet this company apparently feels entitled to use private property without permission. The final issue occurred when a neighbor was trying to leave for work and the crew was again blocking the street with the gate. The worker told him they had "permission from the community higher ups," that they "do whatever they want," and that they do not answer to residents -- only the project manager. That attitude says a lot about the level of respect they have shown the people who live here. On top of everything else, roofing nails and construction debris have been left throughout the street because our area has become the primary staging location for the entire project. Residents are being forced to deal with the disruption, safety concerns, and inconvenience while the company shows little accountability. A construction project can be disruptive, but basic courtesy, communication, and respect for residents should not be too much to ask. Unfortunately, this company has failed badly in those areas

They are great,responded quickly and solved the problem next day.I really appreciate for the great…read moreservice and for being reasonable(pricewise). Regards

They came out and gave me an estimate to clean my gutters and install gutter screens. After they…read morehad left, I drove out of my neighborhood and at the end of the street I saw that they had put one of their ugly yellow signs on my neighbor's lawn without the neighbor's permission. It is a criminal misdemeanor to put a yard sign in someone's yard without their permission. I called their main number and a lady answered and I told her about the sign. She just said if I don't like it then I can remove it and didn't seem to really care. Is not my job to remove their illegally placed signs and she did not offer to send the estimator back over and get it himself. Told her I wouldn't be doing business with them for this reason. Below is a photo of the sign.

Katchmark installed new roofs and gutters on all of the town homes in my development. The process…read moretook a couple of weeks, and I found a few roofing nails in my driveway, but they cautioned us about that before the work began. Overall, I was very pleased with their service, especially their customer service! The same day the workers started pounding and working on my roof, my upstairs hallway light stopped working. I thought it might be something easy like blown bulbs, but all were found to be in working order. It seemed more than a coincidence that my lights went out at the same time as the work was being done on my roof, and decided to call my handyman to look into it further. He initially thought the problem might be in the boxes themselves and replaced both of the boxes, but the problem persisted. He suggested that when they were working on my roof, the vibrations shook the electrical wires loose in the junction box that holds the ceiling light. The light was located at the top of my stairs on the 3rd floor. It required a very tall, ladder, and a licensed electrician. I contacted my HOA about the problem (late Fri afternoon) and they forwarded it to Katchmark shortly thereafter. Katchmark's production manager, Jaime Vacarezza, promptly contacted me first thing on Monday morning! He said he never ran into a problem like that before, but told me to hire an electrician to repair it and he would take care of the invoice! That's exactly what I did - After the light was repaired, I sent the invoices from the electrician and from my handyman to Jaime. A day or two later, he handed me a check to cover both invoices . No argument, no threats, no meanness - it was a very civil, agreeable, even, pleasant discussion. Now, that's customer service!!

Deck is not done yet? It will be a month in 8 days since they started…read more Workers have yet to clean up screws on deck and gloves on deck. It is bad work man! Especially when we paying good money to live here.