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    ASAP Surgery Center

    3.0 (7 reviews)

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    SimonMed Imaging - Spectrum - SW of Val Vista and Williamsfield 05/25

    SimonMed Imaging - Spectrum

    (245 reviews)

    I'll say each person I came into contact with were courteous, professional, and kind. I was there…read morefrom 8:30 to 11 ish to complete a series of x-rays. They kept me moving until everything was completed... I appreciated their professionalism & thoughtfulness. I'll go nowhere else for professional x-ray exams,, just SimonMed. Thank you SaraJane Thompson

    I had two procedures done in January. i had to pay over $600 out of pocket at the time of the…read moreprocedure. I had asked the desk clerk for a printout of the breakdown of charges for each procedure, my portion vs the insurance. He told me they couldn't do that and handed me a post it note with my portion of the two procedures, so two numbers, but no breakdown of the insurance portion or total procedure cost. When I got the insurance bill I realized they had overcharged me by almost double. I called to get a refund and was told 2-3 weeks. I Waited 4 weeks and called again. I was then told my refund had been issued that same day. Waited another 4 weeks and called back only to be told again that my refund was issued the day I was calling. Asked to speak to a supervisor who was no help. He couldn't explain why I had to call 3x and was told each time I'd have a refund in 2-3 weeks, nor was he able to guarantee this refund would be in my hands in 2-3 weeks, only that it should be. Here we are almost in May and they still owe me $315. Not sure why I they can't estimate closer than that in the first place as they had all my insurance info well in advance. It also should not take 4 months and at least 3 calls to get my refund. Horrible cust experience from the billing side. The only reason I gave them two stars instead of 1 is that the two people who performed my actual procedures were great. I do not recommend this business.

    SimonMed Imaging - North Gilbert Superstition - Dead cockroach in the waiting room - gross

    SimonMed Imaging - North Gilbert Superstition

    (60 reviews)

    7am appointment and they insisted I get there early, including texts at 5:30am to get there early!…read moreSo I arrive at 6:30am only to sit outside until 7am when they open. The office staff did not greet me, did not say good-morning, did not even acknowledge the fact that I've been standing outside. And they charged me more than what was quoted. Dead cockroach in the waiting room. 1 star is being generous.

    If you can avoid SimonMed and schedule anywhere else-- DO IT! Somehow they submitted 2 separate…read moreorders for different types of scans and didn't catch it until the day of my appointment. While in the waiting room, I was told I couldn't be seen for my CT until they can figure out what happened... which took an additional 5 days from original appointment date. CT itself was quick and pictures were uploaded to my portal the next day. However!! It has now been 4 days since my scan (and now the end of week) and a radiologist has not read my CT/sent off to my referring doctor. I called SimonMed today and was told my call cannot be redirected from their call center to the actual location which is frustrating because 9 out of 10 times call centers are absolutely NO help. Also was told I should expect results to be read in 7-10 business days... l There is no sense of urgency at this business and for someone who needs to get the process moving faster to schedule a much needed surgery... this is NOT a place I can recommend to anyone.

    Sonora Quest Laboratories - SW of Val Vista and 202 Santan Freeway on the second floor, closes at 3 PM.

    Sonora Quest Laboratories

    (64 reviews)

    I'm not sure why this place has so few stars. Every time I have gone, I have received excellent…read moreservice. The two ladies at the front desk today were very pleasant to every patient that came in. I would suggest moving the check-in kiosks to a place that is a bit more obvious to people coming in through the door so that these ladies can focus on their jobs instead of directing people to the kiosk every minute. They were both very accommodating to anyone who walked in and polite to a couple of patients who were frustrated when they didn't bring in their own paperwork (one woman wasn't even in the right blood lab, and they still directed her with kindness). If you can get an appointment, you're in and out lickety split. If you can't get an appointment, I do not suggest going at 6 AM because everyone who has to be fasting for their blood test is there and the wait for walk-ins can be a little long. Try 645 or 7 o'clock. Every time I've gone, I am pleasantly surprised by those who draw my blood. They are usually very quick and patient. I've gone to other places for my blood tests and I usually end up bruised - not here! i've never developed a bruise a day later, and it has never hurt. this is my go to place for blood tests. Even when they don't have available appointments, this is where I go! As for the waiting room, there's plenty of seating and you get to watch your name countdown on the waitlist screen.

    Front desk has the worst attitude and should not be in customer service. They act like you're…read moreimposing by asking a simply question.

    ASAP Surgery Center - diagnosticservices - Updated May 2026

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