Told my husband and I the wrong information about an appointment date and time then denied us when we showed up for our appointment. The receptionist was cold and clearly did not care. Do not recommend this place at all. read more

The doctors and office staff are amazing! They have been extremely helpful with routine exams and urgent needs for my family. Their knowledge and equipment is top notch and yet pricing is very reasonable. They are very thorough, and helpful in what is best for each of us, even making a needed vision therapy suggestion to a wonderful neuro optometrist nearby. Thank you for your customer care and amazing doctors! read more

Both my husband and I have been patients here for many years. Since my insurance changed, I stopped seeing them just before Dr. Chapman retired. My husband stayed on with them. They just tried to charge an out of network specialist co-pay for his recent visit when the co-pay should have been zero. Both people I spoke to at their office talked over me, not allowing me to explain what are his plan co-pays. One of them said they wouldn't know what to charge until after insurance settles HOWEVER they should know their doctor is in network with an insurance policy. Watch what they charge you for folks, seems their office staff doesn't know what to do and their customer service and listening ability is non existent. read more

Out of the 5 times I have been here, there has been nothing but laughter and good experiences. Every time I ruin my glasses in some way or form, there is a person waiting for me to come in. I've never waited more than 10 seconds before someone has come over to me to greet and help me. They clean my glasses and replace anything that needs it immediately. I think they have a fine section of glasses for all ages and they even have new tech glasses that are basically indestructible; these were so very tempting if not for the $400 price. This business matches with my insurance and I hardly have to pay a dime most of the times. Thoroughly not disappointed in any matter whatsoever. read more

Phillip was amazing with my son both times we came in. Overall we spent the more time with him through initial testing and ultimately buying our glasses. The patience of all the staff was wonderful. Thank you for also taking the time to educate him on good glasses care. So glad we found a great spot close to home. read more

This is a top notch eye care practice. From the time you walk in to the help in their boutique the customer service is informative, warm and friendly. Dr. Wester cared enough to address my specific eye concerns, Becky the tech gave excellent explanations of each test process, Christine was patient, very knowledgable and helpful in picking out frames and lenses. And Holly was friendly and helpful as well. I recently moved to the area and pleased to find an eye care center that I will continue to go to. I felt very well taken care of. Thank you all for your excellent customer service! read more

I am massively disappointed with the integrity and transparency of this outfit. Though I liked the people I met there and they were very sweet, they charged me for things I did not ask for, was not diagnosed with to my knowledge, and was never informed that anything they were doing was an extra charge, or what the charge would be. When, after receiving a billing statement, I raised the concerns I had with their clearly deceptive practices to charge patients for more than they asked for, they were shockingly dismissive and cavalier. Clearly not the first time they were confronted with the ethics and lack of integrity of their practices. Watch out! I actually really liked Dr. Wester during the checkup. But I wish she had been honest with me. I'll renew my search for an honest eye care practitioner. read more

The doctor, the eye doctors here care about you. They are amazing. They take time to care about your eyecare and I would recommend this place. They are absolutely kind and amazing people. read more

On the one hand, the optometrist was thorough and explained every test and result. Excellent. On the other hand, I was conned into a $149 coating that I NEVER would have agreed to had I any idea that it was going to cost nearly as much as the Oakley frames. I'm confident that the salesperson gets compensated based on such upgrades. This is shameful and yet no apology was offered, nor explanation given other than "we usually sell that". Yes, I bet you do. Buyer beware! read more

Shout out to Dr. Graziani. She's pretty smart and I'm glad I went. I don't have any insurance right now and was planning to skip the Optometrist, but I'm glad I went, it confirmed what I knew, but saved me a potential surgery just talking to her for 10 minutes. Gracias. read more

I have been going to Dr Carrie Burleson at Arvada Eye Care for many years. I have been consistently happy with her care. I have also brought my son, from about age ten on. He is a difficult child. I have watched as all types of professionals have tried to be polite while clearly losing patience with him, but if Dr Burleson has ever been annoyed she has hidden it very well. She always treats the whole family with respect and takes her time with a thorough exam. In addition, the selection of glasses in the office is surprisingly good for such a small location. The opticians there also know what they are doing. read more

I was referred to Dr. Chapman. I had an eye exam at a different optometrist that did not go well. Dr. Chapman checked my eyes again and made the changes I needed. The entire staff was helpful and friendly. I will be going to Dr. Chapman from now on and would highly recommend him. read more

Yep top notch *honest* facility pre/post Rona. Wife and I have been with them a couple years now.

Just started here last week. I liked the office staff and the doctor. They have a very bright and friendly location and are very helpful. I'm glad I moved close to them so I could establish at a new eye doctor clinic as my last one was getting a little weird. read more

I have been coming here many years for contacts and glasses. But after my recent experience, I am going elsewhere. Late 2019 I got all new contacts glasses and frames. Even with good insurance, out of pocket was well over $700. Contacts were good, new glasses not so. Rx was ok, but the frames were flimsy from the start. A plastc frame /wire combination, when I picked them out the tech said they were very sturdy. I only use glasses as backup for my contacts so function is over fashion. Early 2020 the metal hinges were constant loose. I tightened them as best I could, but the metal was very thin and bent easily. February 2020, I dropped them on the carpet and the frame cracked. No huge deal, a little super glue fix, right? Not so fast... March, Covid 19 hit and the world lost it's collective mind. Also, a hinge snapped on the glasses. No way to fix. With the world in lockdown, I used my old glasses that held up for 10+ years. Finally dug the new ones out and returned them to Arvada Eye Care for repairs. Remember the super glue fix? It voided any warranty on the glasses. Staff didn't seem to care about the thin metal hinges giving me fits from day one. Lenses couldn't be fitted into a different frame, so I was stuck with replacing the crappy ones with the same frame. Staff chastised me for not calling them immediately, Covid lockdown not withstanding. They graciously gave me a small discount on the replacement frames. Still cost me $140 out of pocket. Staff was condescending and appeared to not care a bit. Once this is done, I will be switching to Arvada Vision & Eye Clinic where my wife goes. read more

Can you give zero stars? My father died last month and then my truck broke the week I got back into town. I took time to call cancel and rebook. Then after rebooking I had a missed call. I called back to which a confused Kris tells me Kristen the office manager must have canceled the very appointments I just made with her. They refuse to give me and my son an appointment because of things beyond my control. Way not to have compassion for a single mom who's truck just broke and dad just passed away. One would think they would be professional enough to honor appointments they already approved or at least human enough to understand life happens. I hope when the shoe is on the other foot people have more understanding and compassion for them then they show for others. :( unprofessional and inhuman read more

Wow! I am not sure if I can give this office enough praise! They made everything so easy and everyone was so nice. The ladies at the front desk are delightful, the doctor thoroughly explained everything and was so nice to talk to! I will come back and tell everyone how great this place is! read more

Not happy at all with my recent visit. I feel the information they provided me was misleading just so they could charge more money. I've been to Table Mountain Vision Clinic in the past and I think I'll stick with them, I had a much better experience there. read more

Jeff's staff courteous and competent in 15 years service. Be ready to pay premium for excellence. Well equipped.

The entire staff was extremely friendly. Efficient care and timely. My wait time was approx 5 minutes. I will continue to use this facility for my future eye care needs. read more

I've been coming here for eye care for over 15 years. The staff and doctors are always knowledgeable and friendly. They practice the highest quality of medicine and are constantly updating their technology in order to provide the best care possible. If you're looking for a great optometrist in the Arvada area, then look no further! read more

This place is clean, friendly, and I never have any trouble making an appointment. They take the time to get to know their clients, and really helped me understand each step. They have a great selection of frames also. read more

Wonderful people, great eyecare

I don't make many visits to the eye Dr, but I had let people know about my experience at Arvada Eye Care. I called in at about 4:00 on Friday with an eye irritation, and they squeezed me into their full schedule. The receptionists were great to get me in so quick, and were great to interact with. Dr. Carrie saw me, and although they were busy, she not only discovered my issue and got me on the road to recovery, she also did an eye exam as well because I haven't been forever. And then over the weekend, Dr Carrie called me to see how my eye was doing, which I really appreciated. Needless to say, I will return to Arvada Eye Care for any future eye care, and would recommend them to anyone needing any eye services. Hard to find people who would provide such great service these days! read more

Amazing service! I'm working on Arvada this week from out of state. I lost a contact lens and called them to see if they could help. I had my prescription they were so willing to help. They gave me a replacement all with a smile and a kind word. I would definitely recommend this place to anyone needing contacts glasses or eye care. read more

The receptionists at Arvada Eye Care are amazingly nice, I almost wanted to ask them out for drinks when they got off. The doctors are professional and personable, and the technicians were very tolerant when I asked to try different colored contact lenses. Everyone seems to function as a family, and everything has always gone smoothly for me there. read more

I cannot say enough positive things about Arvada Eye Care! From the moment I stepped through the door, I was greeted warmly, and they immediately took care of the necessary paperwork, gave thorough explanations of what to expect next, and took me in immediately without a wait. The optometrist was friendly and very knowledgeable, and took the time to give explanations and answer questions. When it came time to choose a frame for a new pair of glasses, I was quite impressed by the wide selection they had to offer. The staff then explained that my choices were not limited to what's on display, that there are more options in the various booklets! Knowing that I was looking for a very specific frame and lens shape, the staff went WAY ABOVE AND BEYOND by calling my previous Ophthalmologist's office back in California to try to get information about the frame model number and lens specifications. Having only moved to Colorado 5 months ago, and dreading the idea of having to find new doctors, optometrists, etc. I am so glad we found Arvada Eye Care! They offer truly great patient care and customer service. Arvada Eye Care is the best! read more

Dr. Burleson was so thorough in examining my daughter that she saved her life! She detected an abnormality and researched it further and had her to a retina specialist 30 minutes later! We are so thankful for the excellent care and concern we received. read more