TOTAL FAIL. DANGEROUS. Came in to get experts to help…read moreprotect our painting under glass. Paid $600, waited 6 weeks, and the frame lasted 6 hours hanging on my wall - not exaggerating. THANK GOD no kids or pets were passing by when it came crashing down. The sad part is the owner doesn't feel the need to take any responsibility - blaming everything from Indonesian forests to the gallery and has the audacity to expect us to pay to fix it. Do yourself a favor and get your work done at literally any other framing store that has an ounce of integrity and won't rob you and then endanger your family.

Great work! a review beautiful framing, great service, kind people. I really appreciated that they…read moregot the frames done exactly on time.

Mr Santre replaced the glass in my large vintage painting that was already framed. He came to the…read morehouse to give me an estimate, did amazing work and brought the painting back and hung it for me. This was all done at significantly lower price than a competitor.

He's the best! Call him first to make an appointment; you'll…read morethank yourself for taking your art to Mr Santre for your framing needs.

This Picture Framing Co. is absolutely the WORST place to get work done. We took two items in the…read morestore in early October.. Placing many calls to John Coumans asking if it was done and ready.. I got one excuse after another.. If it was so difficult to do then he should have let me know.. Or at least tried to finish the job..and not avoid the topic.. A third grader could have done this work.. It was never done.. And I was also ripped off 17.00 from a frame I purchased from his store..When I sent our messenger to pick up the stuff he said I never paid for the frame.. I would recommend The Frame Store on Lake it's very organized and the lovely Mikki works there and Wesley and they finished our project in 4 days and it was excellent work.!! CALIFORNIA PICTURE FRAMING WILL NEVER GET OUR BUSINESS AGAIN. The Uncle/Nephew Team Dropped the ball on this one.....

I'm an avid jigsaw puzzle assembler (dissectologist) who frames her puzzles once it's finished…read more This place offers a wide selection of frames for puzzle/poster/artwork. Price is reasonable and workmanship is excellent!

I had a great experience with Framed in Montrose…read more On short notice, my sisters tasked me with getting a photo of one of our younger brothers enlarged to 10x14 and framed. Sadly this framed photo was needed for his funeral. My wife and I met with Adam and explained our situation. We had one week before the services. Adam understood quickly our needs and promptly found the gold colored wood and matting that worked with the photo we had with us. That photo was on my phone. We selected the frame and matting and placed our order. For the actual photo, he sent us a few blocks away to Color Zone to meet with Garo for the enlargement of the photo. Within two hours, Garo had the enlarged photo that we then took to Adam. He promised us the framed photo in four days and actually had it ready in three. The framed photo was beautiful and was displayed prominently at his memorial services. Thank you Adam and his father, Frank for their kindness during a difficult time for me and my family.

We used to go to Michaels for framing our canvases and pictures, but this time we decided to…read moresupport a local framing business in our area. Unfortunately, it turned out to be a very disappointing experience. We brought two canvases to be framed and were told they would be ready in about two weeks. When we picked them up and got home, we noticed that one of the frames was not level and had a noticeable bump/defect. We immediately returned it and asked them to fix it. What was most disappointing was the customer service. Instead of simply apologizing and taking responsibility, they seemed surprised that they had missed the problem and started blaming someone else. There was no genuine apology or even a simple "sorry" for the inconvenience. We were told it would be fixed the next day. After three days, we had to call them ourselves because nobody contacted us. The employee then told us it was ready. When I finally picked it up, the worker didn't even acknowledge the problem or offer an apology. For a business that charges a significant amount for framing, I expected much better quality control and, more importantly, much better customer service. Unfortunately, this experience left a very bad impression. We tried to support a local business instead of going to a larger chain, but based on our experience, we will not be going back. I hope the owner takes this feedback seriously, because a quality framing business should stand behind its work and treat customers with respect when something goes wrong.

The only good frame shop in town. Great taste. Amazing selection of frames and lots of custom…read moreoptions, silk mats hand carved frames. Leather in any color. etc etc. They frame everything for us.

Aarnun Gallery & Fine Picture Framing is a wonderful resource, full of extraordinary hand crafted,…read moreclosed corner frames many made by local craftsmen. Additionally Marcia works closely with the finest custom frame builders around the world in order to find the perfect frame to complement your art. I have been working with Marcia and Ed for over two years, slowly reframing a variety of pieces, ranging from photographic prints to oil paintings. Throughout this process I have been delighted with the quality of the frames and the wonderful service Aarnun Gallery provides.

I am an oil painter. I sell paintings but I haven't had my patrons ask ME to frame them usually…read more Once I got that request, I had to find a frame shop. Castle Custom Framing fit the bill: Easy to get to--easy to find parking, modest and fair pricing and attentive staff. The quality of the work they did for the painting was top tier! DEFINITELY recommend for working artists in the LA area!

I only write reviews when I have amazing experiences so I can't believe it has taken me this long…read moreto write one. I have been using Castle Custom to frame all of my pieces. The owner Chad, has impeccable taste on helping me to pick out the perfect frame for my art piece. They have a large selection so I'm always discovering someone new. Great down to earth people with a great customer service.

Lovely couple family owned business that you just feel so welcomed! I went there to get my finger…read moreprints done for my kids school to be able to do volunteer work and also be able to participate in any of their school events. Per new rules it's a requirement now so they were extremely helpful! Then I noticed their craftsmanship with all the trophy's and stuff on all their displays were amazing! I highly recommend. Support your friendly neighborhood mom and pop shops!

Great service and impeccable work. Always done in a timely manner. Have been coming here to get…read moreplaques done for years.

I highly recommend this picture frame store. He was able to bring to life the vision I had in mind…read moreand exceeded my expectations. The quality, attention to detail, and service were excellent. I'm very happy with the final result and would definitely recommend him to anyone looking for beautiful custom framing.

I had a very disappointing experience here…read more I brought in two rolls of 35mm film simply to have them developed (no scans or prints, as I have my own scanner at home). When I was told they don't offer "develop only," I said "that's a shame, no problem" and began to leave. Instead of ending the interaction there, the owner questioned why it was "a shame" and began explaining that there's "no money" in just developing film and that it's not worth it for him. He implied that I wasn't bringing enough business and suggested I should just learn to develop film myself. When I mentioned I already know how but don't have the equipment at home, he continued asking what lab I usually go to and what scanner I use, then laughed at my setup. At that point the conversation felt condescending and unnecessary. I was not upset that he doesn't offer develop-only services -- that's his right. What upset me was being made to feel like I was doing something wrong simply by requesting a service and being willing to pay for it. After the exchange escalated, he then offered to do the developing anyway, and eventually even said he would do it for free. By that point, the interaction had already become uncomfortable and argumentative, and I no longer felt confident giving him my business. A simple "we don't offer that service" would have been perfectly fine. Instead, the interaction became unprofessional and dismissive. I cannot recommend this shop based on how customers are treated. Also check out the response the owner Rick gave to my review on Google on the image attached. His response tells us far more about him as a person. 1. "We do not offer Dev. only and our website reflects that." This is deflection. My review already acknowledged that it's his right not to offer that service. That was never the core complaint. He's reframing the issue into something easier to defend -- policy -- instead of behavior. That's a classic move when someone doesn't want to address tone or conduct. 2. "Established 1998... devotion and love of photography..." That's credential shielding. When someone leans on years in business or passion as a defense, it usually means they don't want to examine how they handled a specific interaction. Longevity good customer service. 3. "The rest of your review is just a personal rant..." That's the tell. He didn't: Acknowledge my experience Apologize for any misunderstanding Say he's sorry I felt uncomfortable Clarify his intent Offer to make it right He labeled my review as emotional and dismissed it. That's ego protection. What this tells me about him * He takes criticism personally * He reacts defensively * He reframes instead of reflecting * He likely believes he did nothing wrong * He prioritizes being right over being relational Zero accountability in that response. A business owner with strong emotional intelligence would say something like: "I'm sorry the interaction came across that way. That was not my intention. While we don't offer develop-only services, I regret that the conversation felt uncomfortable." That would have neutralized everything. Instead, he escalated by calling it a rant. "because of a short, first time interaction". In business, first impressions are everything Mr. Rafik Keshishi.