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    Pasadena Picture Framing

    4.6 (188 reviews)
    ModerateFraming
    Closed 10:00 am - 5:00 pm
    Updated 1 month ago

    Pasadena Picture Framing Photos

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    Evelyn S.

    I was absolutely blown away by the craftsmanship that every single individual has who works at this shop. I brought in three paintings from my recent trip to Guatemala, I came in not knowing what to expect, after meeting Chris and getting recommendations I felt incredibly confident leaving my precious paintings behind with him. The variety of frames available, quality and transparency in pricing made it a great experience. I'm forever a fan!

    Kenny W.

    Awesome work! Definitely will be using them again for my next piece. Chris was great to work with. He gave recommendations that really enchanches the piece. The frame elevated the print to another level.

    The homie Scott K. and I are enjoying gallery in Sunset Junction. https://bit.ly/Tambayancollective2023
    Alex J. C.

    Chris is the owner of this valuable and useful establishment. He was in on a Sunday afternoon and took two of my paintings to be framed. Not only did he share his expertise and knowledge during our initial conversation, but he also completed all the work on time and even stepped above the call of duty. Bonus for free delivery!

    Tim S.

    Great company! Very helpful to work with me to decide how to frame the items I brought in. Final framed pieces look great and feel very well built. I will go back whenever I have more items to get framed.

    5ft wide canvas stretched and framed to perfection
    juan g.

    Highly recommend. Chris and his team went above and beyond on various levels! A great blend of attentive customer service and professional competence. * Easy communication and scheduling * Attention to detail and great selection during the design process * Incredibly fast turnaround (for my birthday) * Free delivery on top of everything! Considering how much our art collection means to our family it's great to have a trusty framer nearby. Thanks Chris and team, we'll be back!

    Framed art
    Peg Y.

    Let me start by saying Richart and Chris were so patient and very helpful with me calling a bunch of times on the phone before finally coming in. They are extremely professional and the quality of work is amazing! They really worked with me to give me the best custom frames within my budget. They also have good quality glass and plexi to ensure my artwork has the best UV protection. I had them make a really big frame for my Nara (60x70) and it turned out incredible. When I came in with my uhaul, Richart even lent me his straps and held me secured the artwork. They definitely have my business forever because they really worked with me and came up with great solutions especially when I needed a very quick turnaround time.

    Custom framing can be expensive and taxing. It's not always a priority. I had a tapestry that I purchased during my travels in Vietnam. It has been sitting in my house rolled up for months. I first tried a place on Lake Ave for custom framing but was annoyed there was no parking and had to wait on some customers with an ugly cyber truck taking up the whole parking lot. I happened upon Pasadena Picture Framing through Yelp. Just as the reviews read they are good! I met Rickart who was honest and professional. He was very knowledgeable and made the best recommendations. I dropped off my tapestry on a Sunday and by Friday got a call to pick it up even though I was told it would take 2 weeks. They are fast! Highly recommend checking them out for any custom framing needs. Don't bother going other places or price shopping. They are right on the mark.

    Ketubah without glass for our wedding ceremony. Returned the next week and they had glass on it within 15 minutes!
    Samantha S.

    Came to Pasadena Picture Framing after looking at Yelp to frame something to put on display at our wedding. They had a great selection of frames and were so helpful in choosing. They assured me it would be done in time for display, and it was! We left the glass off as we had to sign after the ceremony, and when we returned it took them all of 15 minutes to put the glass on and we had our lovely ketubah. It was super easy to get this done and I appreciated all of their help. Excited to display in our home! I will definitely be back if we need other things framed!

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    7 months ago

    Highly recommend! Pasadena Picture Framing framed a watercolor landscape for us and its absolutely beautiful!

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    3 years ago

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    2 years ago

    I love how my picture frames turn out. They did a great job! Support small business owners

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    2 years ago

    Great service: very knowledgeable, super helpful, and willing to spend the time to answer all of our questions. Highly recommended!

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    3 years ago

    Amazing service and very helpful! They are very knowledgable and honest. Great quality frames.

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    Great job, quick service, and fair price. Offered delivery. We were very happy with the framing and would definitely go back.

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    Ask the Community - Pasadena Picture Framing

    Do they do acrylic shadow boxes?

    Yes we do

    Does anyone know the hours they are open? I've stopped by many times at different hours to pick up my framing from months ago and the shop is always closed.

    Hello Tricia K. I apologize for the inconvenience. We do alot of deliveries and installations. Please contact me at 8187367399 this is my cell so u can contact me directly. We have had serial issues with supply chains. Please provide the name on… Read more

    Has anyone had contact with them since February? I try the phone # listed and no one calls me back. They have done excellent work for me on several pieces but they have now had one of my pieces for months. Is there a new phone number? Thanks!

    Hi teri sorry aboit that. I can bring u your piece ono daynor tueaday is tht ok? U can call my cell as well. Best way to get a hold of me. 818 736 7399

    I'm getting really worried about Richart. Does anyone know if he is ok?

    Does anyone know where Richart moved to, what his new phone number is, or how to contact him? Three of my pieces were with still with him just before he told me in December that he was moving. Thanks!

    View All 7 Questions

    Review Highlights - Pasadena Picture Framing

    Chris the owner from the minute we called on the phone , encouraged us to drive over with the print we wanted framed.

    Mentioned in 75 reviews

    Read more highlights

    FrameStore

    FrameStore

    (76 reviews)

    $$$

    It took me some time to write this review, largely because the experience left me feeling…read moreembarrassed and disappointed, not just with the outcome, but with how I was treated throughout the process. I invested in a large-scale, editioned photographic print by a UK photographer I deeply admire. It was expensive, but incredibly meaningful to me, something I expected to treasure for the rest of my life. Because of its size and value, I wanted it framed properly, and I deliberately sought out professionals I believed I could trust. I knew this wouldn't be cheap, so I waited and saved specifically for this. The print arrived carefully packed from overseas. I didn't even open it myself. I contacted The Framestore ahead of time to confirm they could handle framing at this scale and was told confidently that they could. An appointment was booked. At the store, we met Bryan, who was friendly, enthusiastic, and reassuring. I have very little framing knowledge, so I leaned fully on his expertise and followed his guidance on every decision. What's important to say here is that pricing was never discussed at any point during the process, not once. The print was unwrapped during the appointment, which made the situation feel irreversible. At the very end, Bryan presented a final number and asked, bluntly, "How do you want to pay?" When I expressed shock, the response was simply, "It will be beautiful." I felt put on the spot, pressured, and honestly foolish, but at that point, backing out didn't feel like a real option. I accept responsibility for not asking about pricing sooner, but the lack of transparency felt deeply uncomfortable. Still, I tried to move forward with optimism, trusting that the cost would at least result in museum-quality work. When I finally got the piece home, that optimism collapsed. The print was covered in visible ripples, creases, and pinch marks, as if it had been mounted on crumpled paper and handled roughly. It looked genuinely awful. The corners of the frame were also poorly joined and visibly open. I contacted Bryan immediately. He was calm, almost unsurprised. Photos were taken. I later received a voicemail saying they saw no issue. That response was frankly shocking. Emails went unanswered. Phone calls went unreturned. I eventually had to stay on the phone with Bryan while re-sending images just to get acknowledgment, and even then, there was no accountability, no apology, and no ownership of the damage. I returned the piece to the store. Again, everyone was pleasant, but no one could explain what had happened. Weeks passed. After repeated follow-ups on my end, I was told they would re-frame it and that vacuum mounting could fix the damage. At this stage, the store had had my print for nearly three months. Still, no apology. No discount. No recognition of the distress or inconvenience. When I collected the piece again, it was improved, but far from resolved. There were still visible ripples, a noticeable smudge or finger prints on the inside of the glazing and surface issues. I sent photos. I called. I followed up repeatedly. Eventually, after months of trying, I gave up. This experience started with excitement and trust. I was happy to pay a fair price for expert craftsmanship. Instead, I feel taken advantage of, dismissed, and made to feel stupid for trusting professionals to guide me. I'm left with a damaged print, a poorly finished frame, and something I now feel a bit embarrassed to display. I will likely have to save up again to have the piece de-framed and fixed elsewhere. The saddest part is that every time I look at it, I'm reminded not of the art but of how badly this experience went.

    Bryan was the best. Very knowledgeable, and friendly. My new favorite framing store- we will be…read moreback!

    Pasadena Picture Framing - framing - Updated May 2026

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