I purchased a Van Moof bicycle, and had it shipped to Houston, Tx. The bicycle was hastily…read morepackaged, and as a result damaged upon arrival. Rolling Orange was completely unhelpful, and suggested I contact the shipping company. These bikes were pretty rare, and of course, they didn't carry the parts I happened to need. DO NOT BUY A BIKE FROM THESE GUYS. Shop around. Buying a bike should be a pleasure, and not a headache.

These people were my saviors…read more After visiting Amsterdam, I totally fell in love with the Dutch bike lifestyle and NEEDED one. Unfortunately, my purse didn't have an extra $1,500 (what seemed like the average price from my searches) to spend on one. So I did what any 21st century girl would do- I bought one online and had it delivered to me! (actually, we bought two- one for the boyfriend of course) Republic Bikes sells the Dutch style for 1/3 of the price, and I guess you get what you pay for- assembly was NOT what we expected, and soon discovered we were up a creek without a paddle- we needed help. Because there was no way we were lugging two bikes, in pieces to a LBS, I called/e-mailed around to see who could come to my rescue and make a house call. Enter: Rolling Orange. Sabine was the most polite, non-pretentious bike shop owner(?) I'd ever spoken to. I didn't get any crap from her about purchasing a bike and assuming I could put it together myself, she didn't scoff when I asked if they had someone who could come to my apartment to help, and she set up an appointment time for the next day. Amazing! I wish I could remember the mechanic's name- she was super nice (and also kept her judgments to herself) and gave me an accurate quote before going to work. She had the two bikes assembled perfectly within an hour! Minus a star simply for the price per bike ($70) but it was totally worth it for lack of attitude and superior service. They even let me call in to pay with credit card over the phone. I'll definitely be heading into the store...on my new wheels, of course.... for any future needs!

Owner. Of bike shop was more than helpful in fixing my bike great guy. Would not hesitate to go…read moreback. Also prices were very reasonable

Igor and his team are incredible! I've been bringing my Specialized, and kids' SE bikes for…read moremaintenance to them for three years. The location of the shop is so convenient for me to get to. Service is always impeccable. The guys are friendly, knowledgeable, and extremely thorough with their inspections. Their attention to detail and professionalism won me over on my first visit. If I could give them more than 5 stars, I would!

Bought my Specialized hybrid at Mr. C's 35 years ago, and I'm still riding it, between 2,500 to…read more3,000 miles every year around the streets of Brooklyn and the rest of the City. I wouldn't know which end of the wrench to hold were I to have tried to keep it up myself all these years. Mr. C and his team are the best. They've kept it rolling so that it feels like a new bike every time I get on it.

it's a scam the prices are never what they tell you ... (sighs) been going there for years and…read moreloved it but over time some of the staff and the owner himself act weird and unfriendly like they don't need the business ???!!! like OKAY ... noted !!! I'll be taking my bizness elsewhere now ... good luck to the few decent dudes still there but otherwise do urself a favor and find another shop in the sunset area !!!

Very professional and reasonably priced. They are busy so plan to leave yr bike for a day or two.read more

I took my bike in because it was skipping gears, and the chain was falling off. I was expecting new…read moreparts and a Hefty bill. But the worker was honest, respectable and very kind. Ended up costing me 10 bucks and an hour of my time, the bike is riding great. I would recommend the bike shop to any biker out there

Edgewares Customs is the best shop in NYC for e-micro and acoustic mobility service and repairs…read more I've brought multiple bikes there for inspections and repair work, and every visit has been met with exceptional customer service. What sets this shop apart is its clear communication, willingness to work through unique situations on a case-by-case basis, and honest, transparent approach to business. As a small, independent shop, they're dependable, knowledgeable, and genuinely invested in helping their customers. The level of dedication goes beyond repairs. After one of my bikes was stolen from Prospect Park, Edge was able to track it down on Facebook Marketplace, a level of commitment you simply don't expect from a bike shop. Edgewares Customs is more than just a repair shop; it's a valuable resource for the local community. If you're a New Yorker looking for trustworthy expertise, reliable service, and education on e-bikes, micromobility, or bike maintenance, this is the place to go.

Jay fixed our two Segway Ninebot scooters in one day. He was honest, helpful, and fairly priced. He…read morefound bad wiring from a previous repair, fixed it properly, and rewired everything the right way. Great work. 5 Stars.

Great bikes and friendly business! I rented four bikes for the 5 boro bike tour. They were ready…read morefor us when we got there and a dream to ride. Coming from a local, I highly recommend this shop and these bikes. Reasonably priced too!

As a woman it's inevitable you'll end up encountering an obnoxious dude ready to speak down to you…read morewhen going in for bike repairs. I had that experience elsewhere and am very thankful that I had the opposite experience at Propel. Friendly, reasonably priced, quick, and very informative. They take the time to explain things to you and are really kind when doing so.

Buyer beware: I recently purchased a Gazelle ebike from Propel in Brooklyn since I had previously…read morehad a good experience. Since then, I noticed they closed two stores in different states and their web site said they did not ship out of state. When I contacted them, they said they would ship and gave rather high estimate of shipping costs. Neverthell, they had the ebike I wanted and after learning that it was sold out at other store across the country, , I made the mistake of buying it even though during the process of making a final decision, there were numerous mistakes made by them in information, listing wrong models, my shipping address etc Once I paid then they tell me they can't ship til they find a box! Eventually, it arrives and is installed at a local ebike store. I found numerous cosmetic issues with the bike . I then go to charge battery and find that they sent an old style charger, not the one that the manufacturer shipped with the bike to them. I went out and purchased one locally and now and even though they promised to reimburse me, they are not answering my emails. If you decide to buy from them, only buy if you can test ride and inspect. Do not purchase if it has to be shipped. Buyer beware.

So many models on the floor and such a range of products!…read moreBeing able to test the scooters and bikes is the best. The team is super knowledgeable about their products, and knowing they can maintain my scooter locally was a big plus.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.