My sincere thanks for the seamless purchase and installation of my new Asko washer and dryer. From start to finish, the process was handled with professionalism, care, and attention to detail. Even though the delivery was delayed a few hours, everything went perfectly -- the installation was thorough, and the setup team was courteous and efficient. I truly appreciate the effort to ensure every aspect met (and exceeded) my expectations. It's rare to encounter such a flawless sales and service experience these days, and I just wanted to let you know how much it meant. I'll be sure to recommend your team to others looking for quality appliances and trustworthy installation. I am so happy I miss dialed:) Thank you Megan, Nick, and H read more

Arnold's Appliance - Asko washer and dryer - Appliances Near Me - Bellevue, Washington

I bought a refrigerator for my garage in August. It froze everything on the top shelf. Arnold's arranged for a warranty repair through Frigidaire...... a rude repair guy came that needed to use a translator app just to try and communicate and says he'll order a part and come back in 5 days. It's been two weeks and no follow-up from repair company, called Frigidaire who said they'd contact the repair company and get back to me ........ they have not! I emailed salesperson asking him if this refrigerator will work in my garage, which is what it was sold to do, but the repair man says it won't...... no response in over 2 weeks from the repair company or Frigidaire. So frustrating! read more

I purchased all new kitchen appliances during the Labor Day sale. Brent the sales associate was very knowledgeable and helped me make the right decision for the lay out of my kitchen. I am so pleased with my new appliances and my kitchen now looks top notch! Juan the delivery person was so friendly and the process went very smoothly. I would highly recommend Arnold's for their expertise and friendly service! read more

First time dealing with Arnold's Appliance. Rob Brown went above and beyond to locate a microwave oven that I had been looking for. I was able to pick it up at their warehouse and they even recycled the old one. Smooth transactions are rare these days, but Rob made it happen. I highly recommend Arnold's! read more

We worked with Ted Biery to purchase a number of Sub-Zero/Wolf appliances for our recent remodel. Ted was excellent and worked well with our contractor to deliver our appliances at the right time in our build schedule. Plus, when we experienced an issue with our Speed Oven, Ted found a factory authorized service provider who was able to schedule an appointment in 3 days (rather than the 1 month that the provider that Wolf referred us to required). read more

BEWARE!!! Rob our sales person at Arnold's Appliance in Bellevue, strung us along as we bought all new kitchen appliances. Once he got the sale, he gave my husband the wrong information regarding dates to get rebates, and later told me "he should have read the fine print, that's not my responsibility." That was after he denied it all to me on the phone. And then that was followed by a very rude and unprofessional comment by Rob to me. THEN...NOT TO CODE INSTALL- One ( of 3) young men who installed our vent hood and cooktop tried to tell us to wait until the backsplash went in before installing our cooktop. He saw the install was tight. Instead of doing it correctly, this same person suggested we just leave the front of the cooktop unattached, due to the challenging install. I said "No"- it needs to be installed correctly. They got it done- how well- ???? The Vent hood- omg- after telling this same guy that our marble countertops have a sealer that is still curing and to please not set anything on them..... I left for a few minutes and when I came back, he had put a blanket out of his truck onto the counter, set the very large hood on the blanket with 1/4 of it hanging off the edge and proceeded to start drilling into the vent hood! I went over and asked him to take it to the garage. His response " I need it in here so I can see better". When I said "No"- he got all upset, grabbed the vent off the blanket, swung it around and the corner put a nick in the brand new countertop. When install was finished and they had left- we were looking at the piping ( no cabinet doors on yet) and thought ' this looks terrible'. We had heard the other installer trying to get him to do things differently to his credit, but the main installer wouldn't listen. We called our trusted HVAC company who did some of the gas line prep. They came over and looked at it, took the wads of tape off and unveiled a TOTALLY shotty and NOT TO CODE job. He said we'd have gas fumes leaking into the house if it was left that way. Rob REFUSED to refund us for the install. We paid our trusty HVAC company another $400+ to undo the mess, fix the piping to how my husband asked Rob to do it in the first place, and how Rob said it would be done, and then tape it back up correctly. BOTTOM LINE--stay clear of Rob. And hire outside people to install. (One installer was pretty good. I'd suggest he find a better company to work for). The other installer needs to go back to training. Arnold's needs to train their installers better, and to listen when customers request things like "nothing on the counters please", and to do the installs correctly. This venting install was dangerous in regards to gas fumes leaking into the kitchen/ house. On another note... would it be so hard to have the guys put shoe covers on when in the house? On top of everything else, they dropped dirt / ? on the floor from their shoes. Thank you to our HVAC Company who sets the bar high and always puts shoe covers on every time they come in. read more

The sales associate Brent Herrly helped me to purchase a refrigerator and a dishwasher. He is very knowledgeable and provide good suggestion to us. The installation team was top notch in the delivery, setup and removal process. This is a 5 star company and I will go back to purchase appliances from them again. read more

We bought a new fridge from them - and starting with the initial research phase all the way to installation, their service could not have been more spectacular. My wife and I were just so impressed by their level of knowledge, professionalism and their warmth of service. read more

Contacted Arnold's & spoke & delt with associate Juan. He was extremely informative & helped me purchase a TR-3 Speed Queen top load washer. The experience went great, including delivery/ Setup & removal . Definitely a 5 STAR Rating. . read more

Bought a cafe wall oven/microwave to replace our 20yr old one a few weeks ago. Today we are here replacing a 20yr old refrigerator with a Frigidaire gallery side by side. Always great Customer service and a decent selection of CR rated appliances. Daniel took care of us and put us on standby for a quicker install date. Only $25 to have the old one hauled and installed. And he gave us some Arnold's pens. read more

Great sales experience and great delivery and install experience. Talk to Jerry H if you want a sales person to really address your concerns and help talk you through what your needs are. And the install crew from Arnold's was the best experience I've ever had with appliance delivery. read more

Arnold's is the best. We've made two purchased from them and each time they were thoughtful, attentive, communicative and simply a pleasure to work with. Also, their installation team was top notch. We will go out of our way to do business with them. read more

Walked in Sunday with my wife to look for new appliances. We are doing a complete remodel and looking forward to taking care of this. As we walk in an employee gets up from a desk and greets us. Literally after saying hello his next words "it's going to take up to a year to get appliances" oh I said maybe show us products that might not take that long. His response "we usually deal with contractors and they plan ahead so this isn't a issue for them" I replied "I'm a contractor but thanks for the info and walked out" They should close the store to the public or hire new people. I'm always baffled at how hard it can be to spend 20-30k read more

1. Five stars for Troy He saved the day as I have dimensions that are specific and challenging I am a hug fan. More soon read more

Easy no pressure sales. We knew what we wanted. We had to call only once to check on delivery of our fridge. The process was quite seamless. They came and removed our door and set up our fridge and tossed all the plastic garbage too for us. IN addition, they moved the old fridge into the garage for us. We paid $100/delivery fee plus tip to the 2 delivery guys. read more

I've been working with Brent at Arnold's Appliance in Bellevue for a year now with our kitchen remodel. Yes, it's taken a year..... Throughout this painful remodel process, Brent has been the only person that has made this process easy and extremely helpful. He's honest, loyal, personable and very reliable. I only have great things to say about him and if you ever have to start a remodel I would highly recommend going in and asking for him. He won't let you down and will make sure you are taken care of from the beginning to the end. I promise you won't be disappointed. He's the best! Thanks Brent for everything you've done for our family! read more

I can only share facts. I ordered a GE appliance with an invoice date of February 23, 2021. Arnold's Appliance was a referral to me by a remodeling company in Bellevue. The delivery date was May 17, 2021. Then, New delivery date of June 8th (confirmed as in transit. In transits generally means that my order is pick/pack/shipped only needs to arrive). Phone call today and now my status was two revisions/notes: "September" and no confirmed date. How does my in-transit order move to revised status? Did GE re-route my order or did Arnold's Appliance. If you are considering Arnold's Appliance, "run". If this situation improves, I will happily revise this review. For now - I strongly do not recommend Arnold's Appliances in Bellevue Washington. I generally avoid negative reviews and only celebrate the wonderful companies in the PNW that are credible. This has been an unfortunate experience. read more

We met with Brent over the summer and he advised us as to which fridge would be best, so we were already well informed when our fridge ultimately died a very painful death just after the new year. Despite knowing what we wanted, the issue became one of supply and we were looking at over 1 month of living out of a cooler in our basement while we waited for delivery. However, Brent was able to perform a virtual miracle and arranged for our fridge to be delivered within 5 days. Then on delivery day, when we were bumped due to staffing shortages, Brent was able to pull in an extra crew for a last minute delivery and installation. The crew, I might add were absolutely excellent also. We received precisely the level of customer service that made us choose Arnold's Appliance in the first place! P.S. We absolutely love our fridge -- who knew that a new fridge could make such a difference! :-) read more

Being that I don't want to go inside a store during the pandemic, I went to Arnold's website to find a gas stove and then called them up. Buying something this significant without seeing it in person is something I almost never do. Troy was helpful on the phone, as well as over email to take care of the paperwork. There never was a gap in communication. Because of the pandemic, we also went over a health checklist to protect my family and their workers. I felt incredibly valued and understood. The crew arrived at 9:00am and wrapped up at 9:30! This included removing my old gas stove, installing a new one, and testing the installation for any gas leaks. They were incredibly professional, friendly, and communicated clearly. They also gave instructions on how to break in the stove before they left. They wore masks and gloves properly and didn't touch their masks during the installation (which is easy to do and can cause the spread of the virus), I could not have asked for a better sales experience or installation process! read more

Arnold's Appliance - New GE Profile Gas Stove PGB911SEJSS - Appliances Near Me - Bellevue, Washington

I checked their web site to find a new refrigerator. My 20 year old refrigerator died a untimely death last week. It seems all the refrigerators today have only a one year warranty and they all appear to have been made in China or Mexico. Every site I check all sell the same refrigerators so the only difference I can see is service after sales, and the buyer is not going to know this at time of purchase. I read all the feedback from buyers on every site that sells refrigerators and I didn't fine one refrigerator that was all 5 star outstanding or 4 star good. This is a lousy time to buy a refrigerator. This site said today the refrigerators were on sale. I found that the "sale" price is the same price I found a week ago on this site. At the present time I am going to do nothing. read more

I want to shout out about an amazing installation story I experienced today. We received appliances from Arnold's Appliance today and had some folks from "One Time Appliance" (I think that was their name). Three great guys and chief among them was Uri... he was an amazing problem solver. Honestly, I didn't want to present challenges for him to solve when he arrived but my house provided and he was up to the challenges. He went above and beyond in many ways as well (tightened up a few appliances that were not secured well, added some extra height to an appliance (with some wood) in order to make it fit perfectly. Basically, I can't say enough good things about Uri and his crew. Arnold's Appliance was a nice place but their installers made me true believers. Great job Uri and crew, I hope these words find their way back to you :) read more

I couldn't be happier with the experience I had. Alex, Alan and the rest of the sales team clearly know their stuff, and their knowledge was incredibly helpful. I am also confident that they'll be there to help with any post-sales support. Communication was great, delivery was the best bulky item delivery I have ever had, and they beat everyone else on price. I have since brought other friends into their store. I can't recommend them highly enough. Thanks! read more

I purchased a refrigerator during the era that is COVID19. Both Troy and Alex were incredibly helpful in sending me photos, describing the product, and expediting delivery (my other refrigerator died on me so I was completely without refrigeration). Purchase and setting up delivery was easy. The delivery men were also great, friendly, wore face masks, and made sure it looked 100% in its place. They only charge $60 for delivery and hauling away your other fridge. Only reason it is not 5 stars is I wish the delivery men would have worn booties over their shoes so they didn't track dirt into the house but that is a small thing. I definitely recommend them! read more

Arnold's Appliance was dreadful. We entered their store it was like pulling teeth to get any of their staff people to even look up from their smart phones. Despite my hesitation because of the vibe, the wife picked out a new dishwasher. When Arnold's delivered, the model didn't fit, even though we gave them exact measurements and photos of the old one?! Still, Arnold's delivery crew was able to re-install our old dishwasher so I'll give them one star. Avoid this clown act. read more

I can only share facts. I ordered a GE appliance with an invoice date of February 23, 2021. Arnold's Appliance was a referral to me by a remodeling company in Bellevue. The delivery date was May 17, 2021. Oops, New delivery date of June 8th (confirmed as in transit. In transits generally means that my order is pick/pack/shipped only needs to arrive). Phone call today and now my status was two revisions/notes: "September" and no confirmed date. We know what this means - someone re-routed my order. So, did GE re-route my order or Arnold's Appliance. If you are considering Arnold's Appliance, "run". I was so impressed initially with this local company. And obviously a referral means something important when it's your contractor. I am equally disappointed in my contractor and communicating with this management of this remodeling company as well. If this situation improves, I will happily revise this review. For now - I strongly do not recommend Arnold's Appliances in Bellevue Washington. I generally avoid negative reviews and only celebrate the wonderful companies in the PNW that are credible. This has been a terrible-terrible-terrible experience. read more

I feel it is necessary to shout out Arnolds Appliance in Bellevue, specifically, Ted Biery the store manager. On Wednesday, our LG refrigerator just stopped working. I scrambled to get a technician to come out and diagnose the problem. I was told it would cost a minimum of $1200 to fix it. With a refrigerator full of food and an upcoming event I was hosting, I needed a miracle. I called around, but only Arnolds in Bellevue, specifically Ted Biery, made the impossible possible. Despite the fact that it was 5 PM on Wednesday evening, Ted immediately gave me his mobile number, I texted him the specifics of the refrigerator I needed, he took the time to FaceTime with me, and we found a floor model in my budget that met all my specs and requirements. As if that wasn't enough, Ted pulled off the ultimate miracle by getting it on a delivery truck and having it delivered to my house the next day. (Dennis and Roper who delivered the refrigerator, did an exceptional job delivering the new one, removing the old one, navigating several areas with steps; kind, cordial, professional, and not one scratch anywhere!) Not only is it difficult to get professional and kind customer service anywhere these days, but ted's interest in helping me out and delivering the impossible exceeded all of my expectations. I highly recommend Arnolds in Bellevue, specifically Ted Biery, for any and all of your appliance needs!!! read more

Great appliances but a terrible staff and install team! I spent over 35k on appliances from them and still had an awful experience! Do yourself a favor and buy your appliances somewhere else! read more

Your first impression is the sales person in any retail store. Troy was the first person of contact. He was condescending and rude! If you are a person of color in Bellevue expect to be profiled. He followed us around the store as if we were going to run out with a subzero on our back. I was talking to my husband and Troy would rudely interrupt with his inappropriate comments. Go to Albert Lee's their selection for SubZero and Wolf appliances were much more vast than Arnold's and service in Seattle was much more welcoming. read more

Big shout out to Allen, who guided us through our options for a new wall oven. He consulted all the way thru with a customer-first approach. We came away with the perfect solution. The world needs more Allens. Give him a raise or a few days off! read more

This is a hardworking, honest, family owned business. They have always gone out of their way to help us with our purchases.

Our dishwasher broke. It's November 8th with the holidays approaching. We went to Arnold's. Like a lot of places they are having supply chain problems. So only some of what they have on display are available unless you want a floor model. We found a product we think we can use. They gave us a delivery date before Thanksgiving! Sale completed. read more

Mike was a fantastic saleman, even during the pandemic. He was patient with me while waiting the 9 months to get our oven. All of appliances are wonderful, still figuring out all the electronics on them, but they are great. Three stars because of the delivery guys and the customer service upon delivery and afterwards. The first three appliances were brought and remained in the garage until contractor staff were ready to install. When the oven arrived, construction guys were gone, so Arnold's delivery guys were to set up. While putting brace in the wall, he punctured a water and we had a small flood in the kitchen. I got the towels and husband shut off the water at the main. This was truly an accident. They made the calls to Arnold's who promised us that they would get someone there as quickly as possible. Next morning (16 hours without showers and/or toilets), two new guys showed up to take pictures and cut sheetrock. Plumber not available for TEN DAYS!!!!! Arnold's agreed to pay anyone WE could find to fix the pipe. We contacted our guys and got a plumber out in about 2 hours. He fixed the pipe within about an hour. Three days later OUR guys came back out to replace the sheet rock and get the wall back into shape. Have heard nothing from Arnold's to see where we stand on our oven install. Apparently, they don't care about after-care when they damage a water line and cut a whole in the wall to "assess it". Good thing we had "guys", otherwise we would be going into six days with no water/showers/toilets/etc. Arnold's is great upfront, the backend needs serious customer service training. read more

Amazing staff and great customer service. Polite and friendly both in person and on the phone. Ended up buying a refrigerator that didn't fit (my bad) and before I even had a chance to contact them for options they reached out to me to help get this issue resolved. Big thanks to Brent and the delivery team who were all fantastic! read more

We purchased a fridge from Arnold's Appliance, Gabe/Dan/Tom/Brad are our pro crew helping us took out the 32 year old fridge in a low ceiling kitchen and installed a brand new 48*84 big boy perfectly. Brent is our sales, he arranged the installation and helped a lot to make sure we can get our new fridge ASAP (we had a died fridge for almost a month in hot summer). We will definitely come back to Arnold's if we need any new appliance in the future, for their great service and very nice+professional people! read more

Arnold's Appliance installed a gas stove to my new townhouse. One of the anchors was drilled into a sewer pipe and caused a water leak. It is a lot of work to fix the issue, ripping the cabinet off, removing the drywall, repairing the pipe, drying the inside wall, fixing the floor, fixing the ceiling and wall downstairs, etc. They didn't provide any assistance even though they caused all of the issues. read more

Arnold's Appliance - Damaged area. - Appliances Near Me - Bellevue, Washington

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I am very happy with Arnold's Appliance. I went in looking for a dishwasher. I had already narrowed down the manufacturers that had good consumer reviews. Alex was great in walking me though the differences and the pros and cons of the higher and lower cost models. In comparing pricing to online I believe that I got a very fair price that included installation. That leads me to a big thank you to Alex (different from the sales Alex) who came this morning to install the dishwasher. He did a great job. He made adjustments to make the dishwasher fit into the space better than my old dishwasher. He talked me through differences in how the new dishwasher will drain and how it was connecting through the garbage disposal. He made some recommendations about using leak detectors under sinks, behind washing machines and near the hot water heater...Above and beyond. read more

Bought all our appliances here when we did our kitchen remodel. Great selection of many makes and models, including some pretty obscure ones you won't find at other showrooms. Solid also on delivery, follow through, and accurate invoicing. read more

I called Arnold's in Bellevue in desperate need of getting a Wolf hood. Brent answered the phone and instantly identified a floor model that was available for purchase. By the time I got to the store he had everything ready to go. He made the entire process easy and was very knowledgeable when I inquired about several details. I appreciate the great service. Thanks Brent!! read more

I went in to buy a wash machine, and experienced terrible customer service, the sales man was arrogant and was not willing to go on the computer and look up info on my old wash machine, and argued with me about not wanting to purchase a dryer. I would highly recommend going to Albert Lee , customer service was excellent and prices were better. Guess what I purchased a wash machine! read more

Have had a wonderful experience working with Alan at Arnold's - after waiting over 4 months for a new dishwasher from a competitor after mine broke and then being brought one that leaked, I called Arnold's. Alan took time to help me find an option that they had in stock and would be able to get installed quickly. The installation crew was efficient, polite, and very helpful as well. Would highly recommend Arnold's when you need any appliances! read more