Love this business. Fair prices and staff that know what they have Willing to answer ant questions…read moreabout what they sell.

Excellent service always willing to help figure out what's best for my needs . Always have top…read moresupplies .

I love this store! Staff is helpful and knowledgeable. I walked in looking to buy a snake with no…read moreknowledge of taking care of one or owning one. I purchased my pet snake here and he is healthy and very well behaved. I love that they offer live food at a cheap price. Please support them! Support your local businesses. They car about the animals and love to help!

With two dogs, one who is elderly with chronic illness, I've always felt I can trust any products…read morethey supply in this store (as opposed to questionable ones at other stores). All of their dog food I've looked up on dog food advisor has great recommendation. Recently my vet recommended a low protein diet with no organ meats for my elderly dog, and a staff member helped me check the labels of almost all the food to finally find one right for him, such great service! The rewards program actually has great rewards too!

I can't say enough good things about this store. They have all that I need for my colony of feral…read morecats (18) and for my dog Frankie. their prices are the lowest in town by far and the selection is enormous. and if you can't find it in the store chances are you can order it online. the staff is always friendly. I love this store, specifically the Merced PetSmart!

I went into DESPARATE MODE, my lil kitty Sombra started going into heat yesterday! OMG, she…read morereminded me when I started menstruating, the ache, pains, bloating, discomfort, kind of losing my marbles of those feelings for the first time. I felt bad for my Sombra even tho SHE was going through a change, and only me, her mommy, had to act very, very fast to try and figure out how can I get her back to feeling somewhat better temporarily. I couldn't wait for Amazon to deliver a day or two later. I called Petsmart Merced, spoke to Jonathan and he quickly guided me with some products they may have in stock. Once I arrived, another staffer directed me to the right isle and I was able to view what I believed my kitty needed but I needed Jonathan's feedback too and WE both picked up the same product. Thank Jonathan and team for your assistance to this urgent matter. I would recommend my family, friends and newcomers to Petsmart Merced. Everyone have a wonderful day! Yes, I am calling around for my kitty to be spayed soon I hope. It killed me to see how my Sombra was suffering going into heat.

We love the store. We have monthly deliveries, the cans of food are generally dented. Many times…read morethe cans are open and moldy. At over $5 a can...it's expensive.

Was wanting to buy a fish tank, first the entire section where the tanks were was completely full…read moreof carts with products, 5 carts to be exact, blocking the whole section. Once at the register the lady at the check out asked if I wanted a water conditioner, I stated no thank you, she pushed the product, I continued to decline. I stated that I used purified water for my tanks and a conditioner was not necessary. Worker walked to the office came back and stated because I wouldn't purchase their water conditioner they wouldn't sell me fish. I stated it was fine and she again pushed the product. I left without purchasing anything. I also did attempt to contact corporate to ask about store policies and they were no help either. Overall it was a very unfortunate experience for me and my daughter.

I really wanted a female Maltipoo so I did my research and found Friendly Acre Farms with mostly…read morepositive results. I could have bought one here in town from a private party for $500 but I thought paying more for a caring, knowledgeable Breeder was the safer way to go. After a few confusing phone calls with Sarah, I made the 120 mile drive to pick up my 11 week old (f) Maltipoo. Prior to picking her up, Sarah's stories kept changing slightly but nothing of major concern. She had been very busy with her church that week and maybe forgot what she had last told me. Keep in mind I don't know much about the business of Breeding. I have been a small dog owner for many years but that's it. I'm a little bit relying on Sarah's expertise. I arrived at Friendly Acre Farms and Sarah came out with my puppy. We talked for 5 minutes or so, I quickly signed some papers, she gave us some dog food and that was it. I just assumed if I needed anything more she would be available on Instagram, DM, or phone. Due to the Thanksgiving holiday my vet was able to see her within 2 weeks. I put her on the Puppy Health Plan, she weighed in at 2.9 lb and looked great. I shared the vaccine record Sarah gave me that only had 3 vaccine stickers on it and no signatures. Sarah had verbally informed me she had all her Parvo shots and should be safe in 10 days after the last shot. Luckily the vet was able to correct that statement. She won't be safe from contracting Parvo for another 4-6 week, once the vet administers her vaccines. I got the impression the vet can't rely on the stickers on her shot record since the shot record was not signed by a vet. Also DOB was incorrect and I had to DM Sarah for that. No other info was completed by Sarah's vet so I'm assuming Sarah never had her seen by a vet?? I don't really know. She verbally told me the mother was 8-10 lb and Father was 5 lb. That's all I received from Sarah for $2,500. That part is all ok really because I let it all happen. I should have known to ask more questions. My vet spoke with me about the dog food Sarah had her on. She said there is a concern by the FDA that grain free food is causing heart problems in young dogs so she asked me to wean her off. I sent a DM to Sarah as heads up since this FDA investigation is fairly new (2023) and she may not be aware. Sarah had not heard about it and was defensive as if I was accusing her of something but I finally got her to understand I was simply sharing information with her. Nothing else. One week later I took my puppy back for a second vet visit. This time she received Shots, DNA/ genetic analysis and fecal exam. One week later my vet called to inform me her lab results indicate she has Giardia, a parasite found in drinking water and dirty kennels. Medication was ordered and hopefully she can clear the parasite from her tiny body. So far she is asymptomatic. My first thought was why didn't Sarah mention this? I would have told my vet immediately had I known. So I sent a DM to Sarah and she said Yes, she knew my puppy had Giardia and she had treated her for it. She said all her dogs are treated for this and other parasites. I asked did you retest to see if it cleared? No answer to that specific question. Sarah started quoting the papers I signed when I picked her up. My concern was the lack of honesty, her concern was that she wasn't responsible. Honesty wasn't listed in her paperwork. Why didn't she tell me this? Was I supposed to know? Then she tells me I can bring my dog back?????? WHAT??? She finally apologized and said she forgot to inform me. Anyway after a few more DM of her pointing the finger at me, I ended with, I just want the truth about my puppy because now I don't know what else my dog may have. I told her I thought she was a bad breeder. I was mad. She blocked me from her Instagram. How silly is that. The moral to this story is listen to your intuition. I knew something wasn't right from the beginning. At the end of the day, my family and I love our new puppy, in sickness and health. For her sake I hope she remains healthy.

We got our Goldendoodle from Sarah in January of 2019 and she is the best! She is the cutest most…read morewell behaved puppy. She loves kids and is extremely smart! We have referred multiple people to Sarah since then. Check out her Instagram https://instagram.com/mygoldendoodlepuppy?igshid=YmMyMTA2M2Y=

I went in today looking for some Cory cat fish and fresh water plants. Found both. Their staff were…read moreALL so friendly and ready to help. Lime waited on me and she was sweet and friendly. And I was impressed at how nice and clean their aquariums were. And how professional and healthy they keep their Beta section! Not in tiny cups but actual little filtered tanks with almond leaves which is why the water is tanin colored. GOOD JOB CARTER'S! We only have 3 choices in Manteca for Aquarium lived fish and plants. I went to all 3 today. Carters was the leader.

First, I want to give a huge shout out to Tony, Evelyn and Michelle are probably the most loving…read moreand caring human beings! I'm a single mom and my poor dog was severally matted where there was a visible sore! When I tell you they jumped in helped me and got me the products I needed to get my pup comfortable and good!! Thank you!!

Everyone was so friendly and welcoming and the prices were about that of most pet stores but the…read moreexperience was of a mom and pop shop more then a large store

This store has a great selection of products and we always get great customer service!read more

I took my 15yr old fur baby for a nail trim today. Tony was very knowledgeable friendly and…read morecourteous to me and my baby Chloe. I got to hold her while he carefully trimmed her nails. THANK YOU TONY Cloe walked out with a pep in her step the rest of the day ..I will be back next month for another trim. Keep up the great work !

Great customer service!!! Selection is excellent ....I tried a couple of pet store's to find the…read moreright food for my cat with digestion issues. The gal at Carters helped me so much and suggested a brand that has worked. I will definitely continue at Carters Pet Mart to purchase cat food for digestion issues.

Very helpful and accommodating staff! I was on a scavenger…read morehunt last weekend and I needed to catch a fish. I went to Petco and asked if I could buy a goldfish and explained that I needed to "catch" it myself and asked if I could scoop it out of the tank. I told them I would pay for the fish and then give it right back so they could put it back in the tank. The manager who helped me was very willing to let me do that and video it as well. They didn't charge me anything and set up a separate container with water so I could catch the fish and put it right back in the water in the other container. Very, very nice people who didn't need to help me but did so very graciously!

Went to Petco with my family and there was no fish no dogs no cats and 20% of the aisles were…read moreempty. Just lacked life in my opinion, especially for us people that don't go there very often. Went to pet supplies plus that used to be pet extreme and was greeted at the door and a much lively environment with actual fish.