I just moved into my new house and was in a bit of a pinch. I couldn't get anyone to come out on…read moreshort notice (the company I had contracted to do the full setup and install kinda bailed on me and were extremely difficult to work with) when I sent an email to Joel he was able to come out next day, and advise me on a full security system that would provide me the exact amount of security I needed. He was very clear not to over sell to me (even though I ended up going a bit overboard in the end on my own accord because I wanted to lol) but Joel was very clear that some of my stuff I didn't really need. Which is a nice change from someone trying to squeeze every penny out of you. If you need someone to trust give Joel a call!

Joel's work is outstanding! When we moved to a new home, we needed several installations. He…read moreoffered us a complete package that included outdoor cameras, a doorbell, a garage door opener, an AC/heating system, and door/window sensors. Our initial meeting with Joel lasted around 45 minutes, and based on my research, we got a great deal. We appreciate your help.

I gave them a good rating when they did the install. That was fine. Service after the install has…read morebeen bad. My system doesn't work anymore after just 5 years and they will not return any of the 3 emails I have sent them.

ATM, I can't recommend this company. They are not available when you need them. We've had to ask…read morefor multiple things to be fixed and had to badger them to do it. I've asked for call back on Facebook, their own email contact system...and received no follow-up. I also called this morning and finally spoke to someone who said they would get a tech to call me back....we are now at the end of the day with no word back. Poor customer service.

Had service for a cpl yrs while traveling. The last 7-8 yrs the traveling has stopped and decided…read morethat the system wasn't needed. A rep came out a +year ago, I gave her the information, and after several sale pitches and my consistent response of "Not interested" she punched in a cpl of numbers on the security pads and said no problem and left. Last week the power went out and every time the door to the garage was opened a chime/chirping went off in two of the security pads. I was one the phone w/ADT for over an hour today trying to get help. I was transferred from "technical services" to SAlES who told me I had a balance for over a hundred dollars and kept trying so sell more services. I told"Rich" in sales/accounting I had not gotten a bill in 8 years!!! I spent 20 minutes telling Rich I WAS NOT INTERESTED IN ANOTHER SUBSCRIPTION WITH ADT, he said it would take about 30 days for the service to be disconnected, and was finally transferred BACK to "FAY" in Technical services (?) Another 20 minutes being told they could NOT send a service rep out until to help with chirping the bill was paid and it would cost another +$100.00 for a rep to come out. Instead "Fay" in technical services wanted me to get a screw drive and a step ladder and find the transformer and battery in the basement to disconnect it myself.!!!

Service is security alarm, the quality is as expected and the service is good. I recommend.read more

We had a fantastic experience with Colorado Security Company. Recently, there's been a lot of new…read moreactivity in the alleyway next to our home so we decided we wanted to install a camera to view that area. I got in touch with a few different people at the beginning to schedule a consultation and after just a few days, Brandon came out to look at the space. We came up with a solution to use a camera that would exist in a system we already had, and after purchasing the camera, Bruce came out to install. The install was great, took about an hour and we love being able to see the alleyway at all times. Thanks CSS!

We did a helpful virtual sales call with Brandon and he talked about the different options they…read morehave. Sara was incredibly responsive in some of the follow up questions we had. The day of the install, Eddie was great. He wore a mask and gloves, and was great with the install. He did a really nice job installing it. What I like about this company is they offer two options for monitoring, Brinks and another smaller company that has a little bit better customer service. We choose to go with the smaller company (which I can't remember the name of), and it uses the same alarm.com integration. I would recommend these guys in a heartbeat. Did a nice job.

Whole house AV and TV theater system works OK. Be sure to thoroughly understand and agree to the…read moreconditions of sale, including any possible after-the-installation tweaking costs for same, in advance of making a commitment to purchase.

From the owner: Electronic Integration specializes in the creation of custom engineered Home Theater systems and…read moreWhole House Entertainment. Our design team of audio and video professionals can create a personal home entertainment experience that seamlessly fits into your decor and lifestyle. The majority of customers have valued the acquired audio / video knowledge as a primary asset of us since our founding in 1991. This expertise helps enhance your entire home theater and whole house experience from initial consultation to final viewing and listening enjoyment. Your house becomes a Smart Home with the design experts of Electronic Integration providing additional services including smart wiring, sophisticated lighting, simple one-touch control systems, and security. Join the Smart Home Revolution with Electronic Integration.

Thanks to Hunter Barnes for setting up our home security system. He is knowledgeable about all of…read morethe available products and offers an explanation for practical use for each one. We never felt like he was trying to sell any extra items. In addition, due to several factors, Hunter had to return to adjust a camera and assist with the garage door application. The adjustments were made without delay. Overall, we are very satisfied with the service and products. Thank you!

DO NOT USE THIS COMPANY it will scam you! We didn't choose…read morethis company. Vivint was installed in our house that we purchased last year. The security hub that was installed into the wall would beep all the time and we couldn't turn it off. We called Vivint to shut it off and they said they cannot do that without a subscription and a signed contract. The sales representative over the phone did NOT disclose that there was an early termination fee with the subscription. We went to cancel the subscription and were told we had to pay $500 in order to cancel. I spoke to customer service and they would not budge on this. Such a scam and very frustrating.

One of our smoke alarms starting going off almost a week ago. The batteries needed changing…read more Despite our best efforts, and even with the ADT rep on the phone, we could not get the unit to reset and stop the shrieking as we chnaged the batteries. Finally out of frustration we asked to have a technician out - cost = $59.95 just for coming out. He gets here today and after checking things out said we could not get the unit to reset because it was defective and needed to be replaced. So ... their defective unit we're still on the hook for $60+. While he was here we asked for the batteries to be replaced in all units so we didn't have to deal with this again. After going through the house he said we did not have ANY smoke alarms upstairs and wanted to charge $200 to place one up there. Walking upstairs I pointed to 3 that are hard wired in.When we called him on this he said yes, they are smoke alarms but not ADT alarms and I'm onlu concerned with ADT so if you're asking me you have NO alarms upstairs. Um, not true, but ok. Less than an hour after he left we had 5 CRITICAL alarms all trigger at exactly the same time. We called him to come back and he said it would be an addition $59.95 and it was probably that we had a radon leak somewhere. After 3 addiotional calls to the customer service number we have been denied our requests to speak to a supervisor. They agreed to send someone back out but informed us it may be the same man despite our saying we never wanted him back in our home again. At this point I just want to disconnect them and move on from his horrible experience. As soon as we can get a new life line medical alert system set up for SO we will be dumping them.

I'm not sure about the Homestar, but ADT took my deposit, the equipment was too difficult to self…read moreinstall, they sent a return label and then went silent. Over 6 months I have tried to get my refund, every time I call they say yes, we will refund your credit card for $488.00 and then nothing.

This guy is a piece of work. I don't hire people or companies that lie and/or are late; he was…read moreboth. Anthony gave us an arrival time of 9-11AM with a 20 minute call ahead. At 10:50AM we still hadn't heard from him. We called twice and obviously woke him up on the second call. He said he wrote the time down wrong...really? You scheduled us! Lie #1. He said he was on his way, then called about 15 minutes later because he didn't have the address written down properly. I thought you were on your way? Lie #2. He said he had us down for noon, but didn't even make THAT time. Lie #3. If you're going to be late, flat out lie and waste our morning, maybe you need to think about getting your act together. Try the truth instead of insulting people's intelligence with lies and excuses. Big fail on your part, Anthony!

We recently needed to upgrade our home's WiFi coverage to get us the bandwidth necessary for…read moremultiple home security cameras. Anthony came out to my home, free of charge, to assess our situation and give us a quote. The proposed solution and the quote were both great. What's more, Anthony was super patient with me as I asked lots of neurotic follow-up questions by email. On the day of the project (a Sunday, no less!), he came with a partner, calling about 45 minutes ahead to let us know his ETA. He and his partner were both courteous and respectful, and they both wore masks without me having to ask (this work took place in the age of COVID-19). Partway through the project, I threw in some last minute thoughts about a new TV antenna and Anthony graciously agreed to do that work the same day, for a very fair price. At the end of the project we realized that part of the WiFi system did not quite meet my initial expectations for specifications. Not a deal breaker, but also not what we were expecting. Anthony acknowledged the discrepancy and provided a fair discount to make up for it. The job he did was completed safely, and they made it look very clean in the end. When you're poking holes in walls, you always want to make sure it looks professional when all is said and done. Anthony nailed it. I'm very happy with the service I received and I would work with Digital Concepts again in the future, should such needs arise.