Arlette is so so sweet. We came to get some jeans hemmed because the waist was too big. She was very specific in what she could do and wouldn't do. She emphasized not wanting to ruin the fashion of the jean, She was able to tie in the jean in the simplest fashion. And it's not bothersome to wear. She had it done in a few days, but I didn't pick it up until like a week after and it was no problem. AND it was only $12. If I need something tailored I'll for sure be back read more

I came here because of Yelp because I needed to get a broken zipper on my pants sewn back on. I looked at other cleaners in the area and thought that this one would be a great one since it was top rated on Yelp. Now, I'm not so sure of that. They charged me a really good price on my pants to get the zipper sewn back on. However, they never called me to tell me the pants were done. I understand that this wasn't a high ticket item, but I thought they would treat their customers with low ticket items with the same respect. The pants themselves were in great condition and they did a good job repairing. However, their lack of communication is the reason I'm not giving them a perfect review. read more

Arlette's Cleaners We've used Arlette's for a couple of years now, ever since our last cleaner damaged a suit. We come for regular dry cleaning of work clothes and the occasional special item, in addition to light tailoring. Her work is reliable, with reasonable turnaround and highly professional results. We can expect fair pricing, and she'll be blunt about any issues. We once had an item that could've been repaired, but after talking it over with Arlette, realized it wasn't worth it. She literally talked us out of a repair instead of happily selling us alterations. Definitely the type of small business I want to support and see stick around for years to come. Try Arlette's, te lo recomiendo. read more

This is the place to go if you need your wedding dress altered. I had went to other place and they were charging me a price almost the price of the dress. I was recommended to come here and they did not disappoint. My dress was ready for 1st alterations a week late instead of 5 weeks compared to other places. The people who work here are so friendly and make you feel comfortable and heard on what you want. Will definitely recommend this place to others. read more

If I could give more than 5 stars, I would! We've been going to Arlette's Cleaners in Upland for years, and I honestly can't imagine trusting anyone else with our clothes. Every item--whether it's everyday wear or something formal--comes back perfectly cleaned, pressed, and ready to go. Arlette's alteration work is top-notch. She's handled everything from simple fixes to major tailoring jobs, and every time the fit has been spot on. She even altered my wedding dress--and it turned out absolutely flawless! I was in awe of her precision and care. On top of her incredible work, the pricing is extremely fair. For the level of service and attention to detail she provides, it's truly a great value. Arlette is warm, professional, and incredibly talented. We recommend her to everyone we know. If you're looking for a reliable, skilled cleaner and tailor, Arlette's is the place! The ABSOLUTE BEST!! read more

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I took my daughter's sashes to get dry cleaned because she got champagne from her graduation pictures. When my daughter picked them up the lady only showed her the one that wasn't damaged. We didn't realize until days later that the sash was damaged. I called the cleaners to let her know but she acted surprised and said she was not aware of the damage. She did offer to fix the sash but at that point we no longer trusted her. This was a very disappointing experience. read more

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I cannot say enough good things about Arlettes Cleaners. I brought in my wedding dress after our outdoor wedding, and it was in rough shape -- asphalt stains on the hem, a couple of unidentified stains, spray tan, and some general dirt from dancing the night away. I was honestly nervous it might not come clean. From the moment I dropped it off, Arlette made me feel completely at ease. She explained the entire cleaning process, what stains they anticipated would be the most stubborn, and how they'd safely treat the delicate fabrics. The best part? They offered dress boxing services too, which was exactly what I wanted to preserve it long-term. When I picked up my dress -- it looked BRAND NEW. Every stain was gone, the fabric was bright and fresh, and they had carefully packed it into a beautiful preservation box with a clear window so I can peek at it without opening it up. I honestly teared up seeing it looking so perfect again. If you're a bride or know someone needing wedding dress cleaning and preservation, do not hesitate to bring it here! The care, attention to detail, and friendly service were top-notch. Worth every penny! Highly recommend! read more

Arlette's Cleaners - Boxed dress and veil - Sewing & Alterations Near Me - Upland, California

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I love this place!!! I came here to get my wedding dress preserved and it's so beautiful! Highly recommend coming here for all of your alterations and service read more

Arlette's Cleaners - Wedding Dress Boxing - Sewing & Alterations Near Me - Upland, California

I was referred by a bridal boutique owner in Ontario and although this wasn't near my home it was worth the drive. Arlette, the store owner made my appointment over the phone and answered my many questions. Mona, altered my dress, hemmed, add a bustle and took out the sides for me within a week! The dress looked so beautiful and was well worth the money spent. Two lovely women running the shop, I had a wonderful experience with them. read more

Arlette's Cleaners - Sewing & Alterations Near Me - Upland, California

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This has become m go to cleaners. The owner is very nice and the prices are reasonable. I have had a couple pieces dry cleaned and a couple pieces altered. The establishment is clean and they treat your items with care. read more

Amazing attention to detail, and really seems to take her work personally. I think she was even happier than I was the way the suit tailoring scam out!. Terrific person with a great heart! read more

Arlette was wonderful to work with. She was so kind and communicative. She did an amazing job on cleaning my work blazer and sowing up a ripped pocket. It looks as good as new! She even rushed the job for me because I needed it sooner. Arlette's cleaners is the place to go for good service and a great experience! I highly recommend! read more

We found Arlette's cleaners on yelp and saw the raving reviews and decided to give her a shot. The 5 star reviews are 100% accurate. She is amazing with every visit we've brought. Thank you!! read more

Great company! i highly recommend Arlette Cleaners , offering best service and value for your dry cleaning/alterations needs...

I HIGHLY recommend coming here for your wedding dress needs ! I brought my dress here to be cleaned after my wedding and honestly did have high hopes for my dress because it was such a mess. I had drink spilled on me , I had chamoy stains, and the bottom of my dress was dragged all night making the bottom appear black. But when I had picked up my dress from here , they made it look brand new ! I was sooo happy with the results! read more

In April 2023, I ordered a fully custom suit from Enzo Custom, including fabric, lining, full canvas, buttons, and pattern, for over $800. I wore the suit once over a year ago and have been searching for a dry cleaner ever since. I've saved recommendations from all over, from Santa Monica to Riverside, San Diego to San Francisco. This week, needing the suit, I found Arlette's Cleaners among my saved options and decided to go there since I was nearby. I regret it. When I picked up my suit, I didn't think much of it, as it was one of many cleaners from my year long search. However, Arlette's Cleaners damaged the buttons on the jacket and pants, making me regret the choice. I have no choice but to use the suit as it is. I'll warn future customers: DON'T COME HERE. I wanted a clean suit without damaged buttons, but that's not what I got. Did Arlette's Cleaners destroyed a $800+ suit? YES!! Can the buttons be replace? Yes, the buttons can be replaced, but I still consider the suit ruined by Arlette's Cleaners. No matter how you look at it, the buttons are damaged, and the suit is destroyed. You might think, "It's just the buttons, not the whole suit." Fair point, but would you trust a car mechanic who damaged your oil plug and let you drive off? NO! You would 100% doubt everything the mechanic did on your car. My suit is the car, the buttons are the oil plug, and I doubt everything Arlette's Cleaners did to my suit. Finding a good car mechanic is tough, but finding a bad one is easier than gravity. And Arlette's Cleaners is easier than gravity. What do I want Arlette's Cleaners to do to fix it? The simplest solution would be to cover the cost of the buttons and labor for suit repairs. Will they do it? I'll let you know..... read more

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Cleaning and alterations. Always the best from Arlette. Highly recommend. Foothill Blvd at Campus Avenue (at Fifth Ave).

Arlette always does a great job with hemming pants and skirts. She doesnt over charge and has a quick turn around time.

Absolutely amazing, highly recommend. Great customer service and fast turnaround time. I needed to get my bridesmaid dressed hemmed and Mona was able to accommodate and get it back to me within two days. She was such a lifesaver, so sweet and I couldn't recommend them enough. Very reasonably priced, I will definitely be coming back! read more

So happy to find a great place for alterations! Friendly, knowledgeable, affordable, and a quick return on my pants! Thank you - I will be back. read more

I got my wedding dress dry cleaned at Arlette's Cleaners. Arlette made my dress look brand new. She does an exceptional job and is so kind and sweet. She also charges reasonable prices. I will be taking all of my clothes here from now on! read more

An amazing business!! Arlette is incredibly friendly as well as professional. I had my suit pants tailored for my wedding and they came out perfectly!! Price wasn't too shabby either. I will be using her business for years to come read more

Friendly, professional & alterations done with accuracy. I trust their work in dry cleaning or alterations. Always done in a timely manor.

My father owned a dry cleaning business all my life. As you can imagine my standards and expectations are very high. Arlett's cleaners take pride in what they do. They work on stains to get them out as much as possible which takes time and patience. My items are always pressed to perfection. I'm very lucky to have found a dry cleaners that compares to my Father's. read more

Arlette is wonderful! She works quickly and does great work. Couldn't say enough about how great her cleaners is!

Love this cleaners and the owners! I HIGHLY RECOMMEND THEM! Excellent dry cleaning, alterations and genuine customer care. read more

10/10 service! Went to get a formal dress altered both ladies were super sweet and welcoming. Got all alternations with the items pressed for an affordable price and was ready within a week. read more

Came here around 0900 to get my haircut and drop of clothes. I parked in the parking lot near the cleaners and went to get my haircut first before dropping off my Laundry. The owner of the store I'm assuming darts out yelling about the one parking spot amongst 35 empty parking spaces. In my attempt to tell her I had clothes but wanted to get my hair done first she continued to yell and trying to show me parking signs to the point I had to raise my voice to get her to f'n stop and slow the hell down! Long story short, I moved truck and my business elsewhere!.... read more

Arlette's Cleaners - Rude as hell!....Never again - Sewing & Alterations Near Me - Upland, California

Very nice alterations they do. Today went in at the last minute and the cleaners was able to accommodate me on hemming my daughter's pants for school, she didn't have to because they were almost closing. Like she said sometimes things can be done and other times it's just not possible. This time I'm just glad she was able to help me . There the best! :) read more

Wow! I went absolutely everywhere trying to find the perfect place to alter my wedding dress and finally found the perfect place. Mona was amazing! The price was super reasonable when I compared it to about 5-6 alteration places I went to. The quality of her work is top notch and Arlette and Mona are both very sweet. I just received my altered wedding dress and it is exactly what I wanted. Anyone looking for a great alteration spot in Upland look no further! read more

I have been coming to Arlette's Cleaners for a number of years. They have tailored dresses for my daughter and did a fantastic job on both ocassions! I also bring my dry cleaning items here. Excellent work and excellent customer service!! The prices are good as well. Thank you Arlette!! read more

Arlette and her assistant did a beautiful job altering my wedding dress. I had gone down several sizes since purchasing my dress pre-pandemic and they made me feel so beautiful throughout the alterations process. They will forever have all my dry cleaning and alterations in the future. read more

Arlette's Cleaners - Sewing & Alterations Near Me - Upland, California

Got both my husband and sons suit tailored here. Great price, friendly service. Close by I'd definitely use again

This was my first time coming here. Wonderful customer service! My daughter is going to prom next week and we had the dress already but it looked a little wrinkly to me so I had my oldest take it in for a steam because it's beaded. The lady at the front had her call me so she could talk to me. She said the dress was perfect and to just hang it up because the beads are heavy and will weigh it down and get the wrinkles out. She told me to save my money and even gave me a longer clear dress bag to put it in. With all that's going on with this prom, this just made my day. I don't know if she's going to see this but thank you. You have made me your newest customer and I will recommend your store to everyone I know. read more

Always great work & great customer service. Definitely would recommend to anyone in the area.

Arlette is so sweet and does great work! She was super busy and still spoke to me like I was her only customer! Can't find customer service like this anymore. read more

Arlette is the best when it comes to service and helping you get exactly what you want and expect from your wardrobe. From cleaning to tailoring your clothes, she's the best in the area! read more

Store owner was very polite and personable. She helped me out quickly and offered a lot of helpful recommendations when it came to picking a matching tie for my suit read more

Professional services with a great job on hemming! Quality work shown. It's totally worth the fee. Totally recommend.

Lovely lady. Very warm, personable AND forgiving. She gave me some advice once on a stain to save dry cleaning costs. I tried it, didn't seem to work, so I thought it was set for life and ruined the garment. I returned and expressed my anger. However, when I rechecked, the stain was lighter so I repeated it and it eventually disappeared. I went back and apologized prufusely and she was very kind about it. After all. She was just trying to teach me something and save me some money. read more