This review is only for the alteration service the dry cleaner provides. Back story: i needed to cut the length of my bridesmaids dress. I called ~8 different places to get a quote and specifically said it's a length alteration for a chiffon bridesmaid dress with two layers. The range of prices I got quoted was $50-80. When I called here, they told me it starts at $19 but can go up to the $40s. With that info, i brought my dress here since it was the best price - even though this place was a bit far from my house. The customer service was excellent, dress was altered within a week, alteration was perfect. However, when I went to pay, the total was $86. I was a bit taken a back since the price was extremely different from what I was quoted. When I brought that up, the girl working was apologetic and let me know she will pass this info off to the owner. Tony called me back the next day to apologize for the misinformation and made it right by refunding me a portion of the cost. I really appreciated his professionalism, honesty, and understanding. read more

Two birds one stone, was looking around for a tailor and a cleaner and just my luck I found Tony's Dry Cleaners that offer both services, had a blazer that had a small cut and needed it fixed So I passed by they offered to fix it and dry clean it for a really good price! Very happy with them and will definitely be returning!! read more

Oh my goodness yes! Tony's dry cleaners have bailed me out of some pretty tight situations. They have altered uniforms and then re-altered those same uniforms, pressed graduation robes and cleaned delicate pieces of clothing.. Always has a smile, and I always feel welcomed when I walk in. Great place. read more

Great business! Excellent service, nice people. The absolute best folks ever, they have helped me so many times keep up with my busy professional and travel schedule. I NEVER have to worry about what to wear. read more

All I can say about this place is WOW . This was my first time here the customer service was A+ . The work they did on my fur jacket was just phenomenal. But again the customer service can't be beat. Thank you again so much. My fur looks brand new. On a sidenote, the dark haired lady when I first walked in, I didn't get her name and I apologize. She was absolutely phenomenal. I got to meet Tony who came around to talk to me it felt OLD School , and it just felt so nice again thank you I can't say it enough GOOD things about this business. you definitely have a new customer. read more

Tony's Dry Cleaners - Like NEW - Dry Cleaning Near Me - Upland, California

Excellent Service!! I had an emergency and needed a shirt dry cleaned same day and I was accommodated without any problems. They won a new customer! read more

Zipper latch tab replacement only. What was NOT included: full zipper replacement, threading, or, any surging, or dry cleaning service. I know we PAY for the convenience but I also pay for honesty. even before committing to the job, my husband went in person to get a quote since it could've cost him $50+ depending on the cost and repair needed/stitching, he was told then $10 if only needing the services rendered: zipper latch Tab. Our Lesson Here: Maybe ask for a quote in writing if doing business here, I feel like we live in a new age where as consumers we can't believe everything we're told unless it's in writing. Additionally, customer driven where it should be ok to mention if there is any misunderstanding afterward. My husband didn't mention the $10 since they spoke about it & didn't actually put it in writing. The owner did reach out and try to help resolve this misunderstanding. QUALITY: 5 stars Customer service: -1 -1 $10 up-charge -1 turnaround drop off Th 11/13 Pickup Mon 11/18 after 4p -1 Transparent customer service +3 I believe in second chances, they did try to accommodate this misunderstanding but we are heading out of town. Maybe something happened between the time I spoke over the phone and the time he brought it in. #misunderstanding read more

Tony's Dry Cleaners - Dry Cleaning Near Me - Upland, California

I had a last minute suit emergency a couple of days before heading out of town for my wedding and needed a white shirt cleaned with a very short turnaround time. Tony's Cleaners said "no problem" and even had my shirt done earlier than initially predicted. They were quick, affordable, and very sweet. I am very thankful for them and their customer service. They have gained a new customer :) read more

I needed a last-minute same-day dry cleaning for a funeral, and this place went above and beyond for me. From the moment I called, the staff was incredibly kind, understanding, and truly compassionate--like I was part of their own family. They didn't just provide a service; they made a difficult day a little easier by treating me with care and urgency. Not only did they get everything done on time, but the quality was excellent. It's rare to find businesses that lead with both heart and professionalism. I'll absolutely be returning, and they will have every recommendation from me moving forward. If anyone ever asks where to go for dry cleaning--this is it. read more

Dropped off my uniforms after a 7 day work week, so they were definitely dirty. Tony's Dry Cleaners made sure they were clean by cleaning them TWICE! They make sure to only give you quality work. Highly recommend. read more

We have been customers of Tony's dry cleaning for almost 25 years. They provide outstanding service! They are excellent with cleaning and pressing all types of fabric, tablecloths and clothing including leather. They provide outstanding customer service, very professional and conscientious. . We trust them with our clothing and have never had a problem . They are very trustworthy and we give them their highest recommendation! read more

Tony's Dry Cleaners - Dry Cleaning Near Me - Upland, California

Thanks to Tony's Dry Cleaners for the excellent alterations on the prom dresses. The girls looked beautiful. read more

Tony's Dry Cleaners - Thanks to Tony's Dry Cleaners for the excellent alterations on the prom dresses. The girls looked beautiful. - Dry Cleaning Near Me - Upland, California

I've trusted this place for years, and they've never slipped. I've sent friends here too, their work uniforms came back spotless every time. Recently, essential oils from my hair soaked into my jacket and left a brutal smell and what looked like a permanent stain, but they worked magic and saved it. Fast, reliable, and genuinely welcoming, Tony and his staff know their craft, you're in very good hands here. read more

I'm pleased with my experience. I went in for an alteration, and the price was great, the turnaround time was quick, and everything went smoothly with no issues. My item came out how I wanted it. read more

I have been here for a couple of years and I truly do think they run a tight ship. Recently though the past two times they have been late to return my clothes. I came in with one shirt for it to be dry cleaned and it was supposed to be done on Monday at 4. It was not ready. I came back the next day on Tuesday at 1:30 the shirt was still not ready. They called me 20 minutes later that day to tell me it finally came in. I made three separate trips to get my dress shirt. I think it is unacceptable to give a time and date and be unorganized not to tell me it's not ready before I show up to the store. If you need something to be done on time I recommend you take your business elsewhere. -Ethan read more

I just had my first experience with Tony's Dry Cleaning and, overall, the service is top notch. I presented Tony with a tough job in trying to mend a merino wool sweater which had been attacked by a moth or two. There were some sizable holes but Tony took on the challenge and his seamstress did a much better job than I was expecting. Does it look good as new? Not quite, lol. But it is at least wearable now. I can't lay any fault on anyone - this would've been a tough job for anyone, I fully acknowledge that. I appreciate the effort taken, the professionalism, and Tony being upfront about how it might turn out. He's definitely a straight-shooter so I don't see why I wouldn't return. read more

As a first time customer, Tony was pleasant and professional! My sofa covers came out great for a very reasonable price! Thanks to Tony and staff! Pearl read more

I spilled coffee on my curtains and brought them to Tony's because they are dry clean only curtains. The stain proved to be very difficult and Tony had to soak them to get the stain out. Tony took care of that rough stain with very minimal shrinkage to the curtains. He did it for a great price too! Thanks! Very friendly staff and great service! read more

Had a suit needing same day press, Tony was able to get it done in just a couple hours. Great service and great price.

I had my wedding dress altered here (straps and bustle). Everyone was super friendly and the price was extremely affordable. Tony was amazing with communicating timelines for estimated completion and Susan (seamstress) was very professional read more

I've been to Tony's Dry Cleaners a few times and had no issues with their service--until recently. About a week ago, I brought in a newly purchased jacket. The jacket came with a handkerchief sewn into the pocket, and I requested pressing only, not dry cleaning. When I picked up the jacket, I noticed the handkerchief was missing. I brought this up with the owner, who asked me what color it was. I admitted I didn't remember the exact color since the jacket was brand new. The owner's response was, "How could I find the handkerchief if you don't know the color?!"--which I found quite dismissive and unprofessional. He went on to suggest that the handkerchief must not have been sewn in securely, implying it was my fault it went missing. I left the conversation feeling frustrated and even a bit foolish--not only for not remembering the color, but also for feeling like I had to defend myself for something I didn't cause. They promised to contact me if they found it, but it's been a week and I haven't heard anything. To be clear, I understand that mistakes happen. What I didn't appreciate was how the situation was handled. I still paid the full price for the service, even though the handkerchief was lost. In summary: Tony's may be fine for basic cleaning if you're not bringing in anything delicate or valuable. But if something unexpected goes wrong, don't expect great customer service or accountability. read more

They have made a lifetime customer! My son's graduation was coming up in four short days. Unfortunately, my mom was hospitalized and I had been spending day and night with her. I needed my husband's and son' clothing dry cleaned, and had forgotten all about it. I had seen Tony's Dry Cleaners in the shopping center near Stater Brothers many times, but had not really needed a dry cleaning service. I called and asked if I could get something cleaned and have it done quickly. I spoke with Tony and he said yes. I expected to pay more for the quick service when I brought my items in the following morning. I was helped by a woman who I think it might have been one of the owners. (Sorry for not catching your name.) My husband's shirt was heavily stained around the collar and needed some extra attention. I was certain I was going to pay extra for the speedy service and the stain. When I was told that I did not have to, I was definitely surprised and pleased. Their kindness was just what I needed. To my surprise, I received a phone call the following afternoon letting me know my items were ready. I picked them up the following morning and was greeted with a smile. She remembered who I was. Of course, my items were clean and pressed, but I was much more impressed with the service I received, the customer service. And the kindness and their caring attitude. I highly recommend the business. I wish more businesses could have this personal touch. It really left quite an impression on me at a very difficult time. Thank you, Tony's dry cleaners! read more

I can't thank Tony and his team enough for the incredible service! I urgently needed a dress hemmed for my nursing ceremony the next day, Tony and his team were very generous with their time and craftsmanship, and exceeded my expectations! I dropped off my dress to Tony immediately after I bought it and it was hemmed, pressed, and ready within an hour! The result was flawless, as if it came manufacturer, and the quick turnaround saved the day! I highly recommend Tony's Dry Cleaners for their professionalism, quality, and dedication to customer satisfaction. Thank you for making me look my best on my special day! read more

Tony's Dry Cleaners - Dry Cleaning Near Me - Upland, California

Tony was able to get my daughters prom dress hemmed and Tailored with short notice, the quality came out great and it fit her dead-on. Tony's dry cleaners is a great cleaners, they are always able to get what I need , when I need it and you can't beat the price. Thank you Tony read more

Tony's Dry Cleaners - Dry Cleaning Near Me - Upland, California

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Excellent customer service, cleaning, flat pressing and tailoring. Every time I bring my suits in Tony and his employees give me a nice welcoming. Helping me with any questions I have about tailoring my suits. Pricing is perfect and straight forward. No hidden fees or charges missing from receipt. This is and will continue to be the only cleaners I trust with my suits. Keep up the amazing work! read more

My husband's suit and my wedding dress were both cleaned at this dry cleaner, and we couldn't be happier with the service! The staff was friendly and professional, and they handled everything with great care. read more

The service here is great. I brought a gown in that needed mending in a few days and they were able to get it done quickly.

They are amazing, kind and maybe even miracle workers! The before and after alterations pictures are astounding. They were so fast and very reasonably priced. read more

Tony's Dry Cleaners - The before - Dry Cleaning Near Me - Upland, California

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I was on a time crunch and needed to have multiple military service uniforms ready to go by the morning. My uniforms were ready that same day and looked SHARP. Great service and caring ownership! read more

Tony's cleaners is family owned business. tony gave me a discount on the some sleeping bag repairs because I was donating them to homeless people. Very kind. read more

I had 3 dresses and 2 jeans altered. Turnaround time for questions was quick. Quality of work was perfect and dresses were ready at the time promised. All items turned out beautifully! Thanks, Tony's Cleaners! read more

We needed curtains hemmed and they came out perfect! This is my new place for alterations and such. The customer service was top notch. The results are top notch. No regrets from us. read more

Came in with I'm sure an odd request, to remove the patches on my campus officer uniform and Velcro the back. I was recommended to Velcro the shirt itself in place of where the patch was.. had not thought of that.. in order for me to continue to use the shirt as well. Came out much better than I thought it was, will be back again and again! read more

Tony's Dry Cleaners - Velcro on district patches and on shirt - Dry Cleaning Near Me - Upland, California

I'd go zero stars if I could. Brought an expensive hat there for cleaning and they creased it. Told me no problem, they can clean it. My son says he'll never wear it again. Should've left it dirty. Never again will I go there. read more

Tony's Dry Cleaners - outlined the crease so you can see what I mean. - Dry Cleaning Near Me - Upland, California

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I dropped off a hat and sweatshirt to have patches put on, this place did an amazing job and I had them back immediately. It was reasonably priced and Tony helped me and made sure I was happy with the service before leaving. I recommend this place read more

New to the area and let me tell you. Tony's dry cleaners delivered. Above and beyond service. Got all of my button up shirts pressed in short time! Also my suit, thank you for the excellent press work on the coat and slacks. Easy process and the lady at the front counter is super nice. Thanks again. read more

The service has been exceptional here! They really try to accommodate your needs as best as they can. Reasonable prices as well. I was able to meet Tony the owner, who is really nice and cares about his customers. Def coming back! read more

The altered two dresses for me and they came out fantastic! They were so nice and friendly. I had my husband take an expensive shirt to see if they can fix what another cleaners did to it and they worked wonders. Highly recommend our new cleaners!! read more

I needed a bridesmaid dress hemmed and pressed on the week of a wedding . Tony replied to the yelp request within 5 minutes and let me know he could get it done in less than 2 days , which was perfect . He let me know the price up front and was courteous and friendly. The dress looked amazing, the perfect length that I had asked for . Great customer service and they are highly recommended. read more

This is my second time using Tony's Dry cleaners. I dropped off 1 jacket and it was nicely cleaned when I picked it up a week later. Price was reasonable and they even honor their 10% off coupon on yelp, even though i gave them when I pick it up. Overall, a good experience! read more