Prices are at a all time low cheaper than anywhere else in town all size units available and lots…read moreof 20' to 40' rv parking come see Jay on Saturdays and Mayra on Monday thru Friday You won't be disappointed

Apperantly this company charges you an increase every 6 months for being loyal. How ridiculous to…read morecharge the people that rent out storage space long term.

We really liked this facility. It's only about a mile from our house. We rented a smaller unit…read moreand then saw a deal to get a larger unit so we paid another fee ($29.00 or $39.00) and also wound up with our 5th? $25.00 lock from Public Storage. We were willing to overlook all of the hiccups and somewhat limited access hours because we finally had a space big enough to suit our needs and that stayed organized with a "hall" down the middle so we didn't feel cramped. After just 3-4 months we have received notice that they are doing a FIFTY PERCENT (50%) increase on our space. So, we scheduled our move out today. I guess your money is made in charging new account fees and turning over the units, not keeping people in them. Fine by us. We will pare down our crap and stop having storage at all. Thanks for the incentive!

Does not get back to people. Ghost individuals. Not professional. Do NOT USE. They are incompetent…read moreindividuals who like to feed off peoples situations, making them ten times worse rather than helping.

I've been renting from them for 16 months. The staff onsite is nice and helpful, however the…read morecorporate policies are awful. First, they lured me in with an introductory rate, but made no mention that it was an introductory rate. My rent has increased 42% in 16 months. The possibility of rent increases are in the contract, but that kind of hike needs to be made abundantly clear from the start ("this is an introductory price ..." . I was extremely surprised at all of the increases I've had in just over one year's time. But, they got me. Access to storage is not much longer than normal business hours, which can be problematic. What's worse, they require you to provide proof of insurance or they will automatically bill you for monthly insurance. Unfortunately their central office and local office are not always on the same page, so I will receive notices multiple times a year from each for me to send them my insurance policy, even after I've already done it. In 16 months I've had to be on the phone with them somewhere in the 5 to 10 times range with billing or insurance problems, and add to that multiple emails. I send them stuff and they conveniently don't receive it. Last time, the proof I showed wasn't enough and they needed the declarations page from my actual policy and additional insurance info. I've got to contact my insurance company and find out the information that they want. All of this so that they can charge me an extra $12 a month. This sort of thing happens multiple times per year. Absolute madness. But I have so much stuff in storage that I would have to hire a moving truck to get it out and into a new unit with a new company. They have me over a barrel, and they know it. What an absolute mistake I made renting from this company. Huge regrets. This is the absolute worst experience I've ever had renting from a storage space, and I have been doing this for well over 15 years. Save your time (so, so much time) and money and stay away from this company.

Love this storage facility. Both Tony and Mary were very professional, efficient and helpful. The…read morefacility is very clean and seems safe and secure. The prices of storage are on the climb everywhere and their rates might be a little bit more than some other places nearby but after visiting other facilities, it was clear that you get what you pay for.

We are grateful to have such a great space to store our moneymaker! It's very convenient & in a…read more wonderful area of Mesa.

Very clean and neat, with easy access, lots of carts, friendly, helpful service, and extended hours…read more. Nothing negative to report!

Super friendly staff! Highly recommend. They were easy to use and had great summer specials. Locks…read morefor purchase on site, a truck and everything you need!

Until about a month ago, the older ladies in the office made keeping a unit here worth it. Now,…read morewith the "younger" management, I'm moving my unit. The prices have gone up over $20 since I started my unit here. Only recently have the increases NOT been due to inflation. I don't know what happened to the real prices, real people, or where real humanity went, but it isn't here. BRING BACK THE OLDER LADIES AND STOP GOUGING.

Very pleasant staff! Lock was a little tight they replaced it immediately! And I forgot to lock my…read morestorage unit and they locked it for me until I came back. Very grateful for the staff here

Nice facility and well kept but, they have raised my monthly rate almost 300% since I signed up…read more Very expensive compared to other climate-controlled places. I tried to get them to adjust and they basically told me to pound sand.

Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

I guess you get what you pay for. It is a good price just ran really hokey…read more Tried to cancel the day before rent was due and they ran my card a day early so I had to pay anyway. Make sure you give them 10 day notice cause they don't give a crap.

I would not recommend this storage facility for valuable furniture, antiques, books, or belongings…read morethat would be difficult to replace. I stored a large amount of personal property here, including antique wood furniture, books, and other belongings. Before moving everything into the unit, I took photographs documenting that my property was dry and undamaged. After the property had been stored for an extended period, I discovered significant water damage and mold. Some of my furniture and other belongings were badly damaged, including items that were valuable and/or irreplaceable. What has been especially frustrating is dealing with the aftermath and trying to determine how the water entered the unit. I have spent a significant amount of time documenting the damage, communicating with the facility, and dealing with the separate SafeLease protection claim. I also strongly recommend NOT purchasing the SafeLease protection offered for your belongings without thoroughly reading the exclusions. I paid for this coverage specifically to protect my property, only to have my claim denied under the flood/surface water exclusion. SafeLease has not adequately explained to me what evidence established that an excluded cause was responsible for the damage or how other possible sources of water intrusion were ruled out. Based on my experience, the protection felt misleading and provided very little help when I actually needed it. I personally feel that paying for the SafeLease protection was a waste of money and would not purchase it again. I understand that unexpected damage can happen, but when you pay to store your belongings, you expect reasonable care in maintaining the facility and protecting customers' property. If you choose to store your belongings here, document absolutely everything before moving in. Take detailed photos of your belongings and the unit, keep all communications, and carefully read both the storage agreement and any separate protection plan. My experience has been extremely disappointing. I lost furniture, books, and personal belongings to water damage and mold, and have spent a considerable amount of time trying to determine what happened and recover my loss. I would not trust this facility with valuable or irreplaceable belongings again, and I would not purchase the SafeLease protection based on my experience.

I have been renting a storage unit from Key Storage for years (both locations) and I am so thankful…read morethat Cheryl and Dennis are now at the Scottsdale Key storage. Cheryl is very informative and kind, they keep nice units, always a clean and secure facility. It's a great feeling to know you are getting your money's worth especially in this poor economic time. My husband initially wanted to use a different company but these guys were so helpful, and the building was so clean we just had to use this company again. The managers here are so helpful and really easy going. She made me feel like I was the only person that mattered at that moment.. Great price and great folks to work with. Safe and clean. Thank you, Cheryl!