We did have some successful appointments here for minor skin issues, but when our 8yo son was treated for molluscom , he was severely chemically burned on his torso, arm and arm pit. Instead of pin head size drops of Beetle Juice, it was WAY overused. We ended up in the local ER because there was no way to get ahold of anybody at the practice. A few days later we were able to get into the practice and they acted like they didn't know what happened. We pushed them to pay for the ER visit, they refused. They did agree to pay for 2 follow up visits, then turned us into collections for not paying for those visits. read more

Arizona Dermatology - Chemical burn - Dermatologists Near Me - Apache Junction, Arizona

I'm sure the doctors here are great, but the front desk was not. I walked in and nobody greeted me. I had to say hello to be acknowledged which then someone told me to give them a second. and then the lady in the back black curly hair said they don't do walk in which i understand but she was not friendly at all, her demeanor made me feel not welcomed. if people are working up front i believe they should be friendly and have a good demeanor. read more

Seeing Ms. Kendall has been a great experience . She has help every time I've came in with my Cyst problems. Her compassion and willing to listen to help is outstanding! read more

I have been seeing Dr. Megan Davidson for years. I have been in the AJ office several times this year and I have had a great experience every time. The receptionists get me scheduled as soon as they can. I had a dermatology "emergency" in my opinion and although Dr. Davidson was very booked up as she always is, the receptionist was very accommodating and got me in with Kendall Bailey quickly. Her treatment got me fixed up in just a couple of days and she was just as wonderful and helpful as Dr. Davidson. The medical assistants have always been professional and efficient and the wait times have been minimal. I am so thankful to have access to such great dermatology care. Thanks for all you do! read more

This place is terrible!! If you enjoy HIGHLY DISORGANIZED, very RUDE and UNHELPFUL staff this is the office for you. I had my first appointment in January and I'm very attentive with any medical appointments. So I show up 15 minutes early and they told me that they had given up my appointment spot because I didn't show up 45 minutes early. Nowhere did I recieve an email or voicemail saying to show up 45 minutes early. I didn't even get a phone call that day the way MOST offices would do.. I would have been there on time if I did. Well okay, so fine, I rescheduled. When I was done with my rescheduled appointment they sent two prescriptions to my pharmacy and ONLY one was recieved. I called them and they had no idea what I was talking about. I was pretty shocked at how unorganized this office is. I'm pretty sure they have no idea what they're doing..and am legit concerned for patients safety. What if they mix up prescriptions or not send them through? At this point, I'm already getting a little annoyed. They rescheduled me for a second follow up visit. Fast forward to this recent "visit". I show up and the receptionist Sonia is already looking at me with a frown. Its like this is a common theme for this place, angry people coming to her because of this office staff's lack of brain cells. She tells me the Doctor canceled the appointment. I let her know and pulled out my phone that I just got a text message from them CONFIRMING the appointment. I responded to the message yes. She then asked me well texts are a different system. Okay so then why send them in the first place??? Especially if they're a different system? She kept making excuse after excuse asking me why didn't I recieve the phone calls as they kept calling. Which she only said they called once in February..not exactly alot. I asked if they left any voicemails and she was silent. I didn't recieve any voicemails from them. She didn't apologize and I could see she was getting annoyed and agitated that I had to ask questions because THEY messed up. Someone mentioned in another review that they are trying to SCAM by rescheduling a lot, which I wouldn't put it past them since she was already looking to reschedule me before she offered any apology or a real explanation- she never did. Another reviewer stating they ordered them a biopsy for a rash!!? Thats just ridiculous. At this point I, myself was becoming argumentative and just decided to not reschedule and look for a different provider. Or atleast a different office. This really is just unprofessional and it's a pattern at how rude and deeply unorganized this office is. I had to ask for time off work to come here so this wasn't convenient for me. Terrible! Also judging from other reviews,, dumping this place was not a loss.. read more

Arizona Dermatology - If you recieve a txt confirming the appt same day, its YOUR fault they canceled - Dermatologists Near Me - Apache Junction, Arizona

Very disappointing, I have seen Dr. Megan Davidsons for years, I called to make an appointment, I had a weird looking sore on my leg, they said I would need to wait 2 1/2 months because she was booked. I made the appointment but the sore got worse so I tried again and they said no exceptions she could not see me no matter what. I then went to my reg. Dr. and they referred me to a different Dermatologist who did a biopsy and it came back skin cancer which has to surgically be removed. If you have any skin problems this is not the office to visit, unless you can wait months. There are better doctors out there that care about their patients. The staff didn't care what you needed. read more

Don't let the other reviews sway your opinion of this group. From the front office to the PA Liz they are skilled, friendly and a young group of people (no grumpy old Dermatologists here) actually quite opposite. My doctor sent me here and I thought "oh no" but I love to go here. Liz found a small freckle on me and called it because it was cancer. Great job everyone #Arizoniadermatology rocks read more

This place is a joke .. They're rude very disorganized and unfortunately the staff seem to be always with a bad attitude. You always get different information and when you call during business hours there answering machine says they're closed.. You guys need to do better.. Collette seem to hate talking to people since she's beyond rude and argumentative read more

I wish I could give no stars. I agree with most of the reviews. The office staff are not friendly and they play games with your schedule. I have had 2 issues with scheduling and one with insurance. They are miss informed about insurance and Law. If you have insurance that is not the state insurance, you can pay cash for service even if you have health insurance. I thought I would give them another try as my brother has had great service from the doctors. However, the doctors he liked have left. So, with my scheduling issue that they claim I had no appointment (looking at the appointment card now) and the doctors that have left, I will be moving my brother too. I did talk to the manager and she was very nice and did apologize. But I am done with the office staff. Looking for another dermatologists. read more

Everyone in the office at Arizona Dermatology in Apache Junction was very helpful, kind, and a joy to work with. From the time that I called for my first appointment until today, which was my last appointment, I was completely satisfied with how all things were handled. They clearly state that when you have your first appointment, you need to arrive 30 minutes before the appointment due to paperwork that needs to be completed before your exam. With my second appointment, they told me that I could arrive shortly before the time of my appointment and that is what I did. I had a 9:30 appointment and was taken into the room before 9:30. I signed up for text messages for reminders of my appointment. These were received as stated. I appreciated receiving them. At my first appointment, I made another appointment with Sonya - who was very friendly. I've seen reviews saying that she was rude. I totally disagree with those reviews. In fact, everyone in the office was friendly. I highly recommend that if you need a dermatologist, this is a place to go. read more

The doctor says, " you have something", but wouldn't try to figure out what I actually do have. Please stay safe and avoid this place.

I drove 45 minutes to get there, arrived at 3 o'clock for 315 appointment and was told I was too late for the appointment and I would have to reschedule. this place is a joke would never recommend them read more

Very friendly staff and Doctors they followed up with me numerous times on after care I'd definitely recommend this place

Going in for a mole check is one kind of experience, at which this office seems to excel. However when it came to actual treatment, I should have quit after the first small cancer removal right in the middle of my cheek. I don't see it much but other people seem to. Then came my nose, which never real beautiful nor real ugly, just there in the middle of my face. When the so-called plastic surgeon was done with me, I had a two-inch long trench down one side of my nose. When I came back for the unveiling visit, I asked about scar minimizing treatment. Got a shrug. Two years later the trench is not so deep but I still look like I flunked fencing school. read more

Not sure what happened to the other reviewer but that is not the office I've visited twice in the last couple months. I've been greeted at check-in by a smiling person who initiated conversation, made eye contact and was very pleasant. Dr. Flynn and NPs have been highly competent and professional. read more

The doctor and MA are super kind and very attentive, they make me feel very safe being there. Unfortunately the receptionist and whoever schedules the appointment are extremely unkind. They are the face of this business, something doesn't seem right here, why are they all so unhappy? If this were my business I would look into that bc by the looks of the reviews that's where majority of the issues come from. Scheduling department needs to be acknowledged, give them the tools and resources to thrive, or find new people that are more equipped to handling the stress of the job. --they also called me the day before my appt to cancel which doesn't usually bother me but I had to get approval for time off at work so now it falls on me as looking disorganized at my job bc of their lack of concern. Very impersonal and quite unprofessional. read more

Very professional and caring. Very happy to answer all questions, took more time to answer and explain and just exceeded my expectations. Very pleasant experience, would recommend to anyone. read more

Horrible customer service. Drove 20 minutes for a 30 minutes pre-appointment check in. 10 minutes late (20 minutes early) and was told the doctor had to leave immediately after my 1230 appointment so I'll need to reschedule. At this point it's 1212. I asked "you can't get me in by 1230 so the doctor can see me." I was told no. I said, so if you tried you couldn't scan in my insurance and take the form I have already started filling out and have me ready to see the doctor in 18 minutes. Still got a no. Won't be going or recommending this place ever. A first impression is always a last impression, and Arizona Dermatology failed. read more

Very well organized to protect patient from coronavirus. Patients wear masks, along with the doctors and office staff. You checkin outside. Everyone was extremely courteous and friendly. The doctor was thorough and not in a rush. I highly recommend Arizona Dermatology. read more

I didn't even want to give one star because that would indicate that they did their jobs poorly. When in fact they didn't do their jobs at all. I went to this office on a referral from my general practitioner because I had a rash for several months that could not be treated with steroids (it kept coming back). When I saw the NP Holly she came in looked really quick and then wanted to do a biopsy, I thought this was strange since I had a rash that was steroid resistant. I did not hear back from the office at all, and after 3 weeks I called to get my test results. Well the incredibly unprofessional receptionist put me on hold and when she came back I was told "We didn't call you because you don't have cancer" I then promptly responded with "Well good because I didn't come in for f@$#@$g cancer, I came in because I have had a rash for 4 months", she then asked if still had it, which I do. I could have been better by now if any of these characters would have done their job. I was then sent to an allergists office by my very embarrassed GP, and within 10 minutes of being in the allergists office he looked with a magnifying glass, and was able to diagnosed me. I am now getting relief for my issue. I believe that Holly and the front office staff may be in way over their heads from the reviews I have read. People trust their health professionals, and when they have to deal with incompetent people it really destroys the trust for the industry as a whole. Get it together AZ Dermatologist and stop doing unnecessary frivolous tests because that is insurance fraud and everyone gets to pay higher premiums when its abused. read more