Overall a so-so experience. It started out great. We purchased a certified vehicle. The very first…read moretime we took it in for a oil change after we bought it (to the dealer Dewey) they said a shock needs replaced, the engine is leaking oil, battery is testing low, and suggested an alignment since tires are wearing uneven. We purchased a $4000+ warranty with the vehicle but the only item they will cover is the oil leak. Not sure how I feel about the "certified" vehicle any longer. I feel they should have taken care of the shocks within such a short amount of miles driven? Live and learn. On a high note the staff is very nice and friendly. I am hoping the financing/sales team with set this straight with the shock. Seems it is out of the hands of service team. The Expedition is in the shop at this time. They did fix some items on this vehicle a few days after we purchased it after we pointed them out so that was good. Best of luck if you purchase a certified vehicle. I suggest you take it to another shop within 3 months to have everything looked over and catch these things early. We didn't and are now paying the price. Maybe you will have better luck.

My estimate started around $8464 and ended at $13600, adding insult to injury it took around 6…read moreweeks (more on this below). After they 'disassembled' the vehicle, they found the other $50000+ in damages. I'm no body repair person but come on, I guess they employ low skill estimators or possibly they are just dishonest. This was by in far the worst repair experience of my life. No possible way would I refer a single person here. When I approved the estimate, they called me to let me know I could bring it in so they could start repairs. One of the most obvious things that needed to be replaced was the grill, we had hit a deer, oddly enough the grill was on backorder and was the last thing they were waiting on to complete the repairs.

Best buying experience I could have ever imagined. I live in Las Vegas, NV and came all the way up…read morehere after working a deal with salesman Scott. He was fast at responding and through calls and emails. We worked a deal over the phone and within 3 days I met him and the finance manager Jeff who helped me in so many ways. He took his time and made sure everything was done right. He also has been in the business for many years and handled business the way it should be done in the car industry. They were scheduled to be closed because it was the day after Christmas but came in just to get me my new car. I love car. Love this dealership now and really respect the way the do business. I will be referring them to many of my friends and family in Minnesota. Thanks Jeff and Scott.

I will not buy a car from this place ever again. We gave them a check for the down payment. They…read morepromised that they would hold it until the money from an insurance company came in. I promised I would call when the money was in the bank. Next thing you know, the check was deposited without my approval. Also, they promised that they would go completely through the car. When I asked what they did, they would not tell me. Well, come to find out, they did not check the air conditioner and the transmission has a leak. I contacted the salesman to find out if they would make it right, and did not hear anything back. I value honesty and did not get it from World of Wheels.

He was very respectful and reasonable and helped my daughter get in to her first car. He did…read moreeverything he could to do right by us. He got my daughter into a great first car for her, and at an amazing price. I would recommend him to anyone looking for a first car for their kid. Or anyone looking for great customer service and getting a car from someone who takes pride in helping his customers anyway he can.

From the owner: Products Compact…read moreSUVs, Sedans, SUVs, Third Row SUVs, Trucks, Vans Services Financing

If the service technicians were half as dedicated as the service advisor and the service manager…read morethere I would be a lot happier customer... I was until this recent visit... Not only did the technician not thoroughly check out all of the fuses before he let me go with my car a week ago, but it acted up within 50 miles and I had to bring it back it the following Monday because there's no one there that will take care of Emergency repairs over the weekend... So I dropped off my car at 8 AM on Monday only to find out on Wednesday afternoon that my car hadn't been looked at at all in 2 1/2 days by the tech... so we were nice to them and sure things were going to be good until we find out today that they have to order that 150 amp fuse in because they don't carry it in their parts department and it won't be there till tomorrow and of course there's no one there on Saturday to do any work like that so again I'm waiting three more days to get my car back... The tech doesn't realize that he's damaging the future business of the company by neglecting to take care of a customer service issue right away... And it reflects badly on the whole dealership when the person who's actually supposed to do the work wasn't

I tried to make an appointment for a recall earlier this week - could not get past the AI…read moreappointment setter. Finally made an appointment, but asked the AI person to confirm that it's for a recall. AI appointment setter 'did not understand.' I asked for a real person, was sent to a queue, no one is available, we'll do a call back. No call back. I chatted into the business a couple of days ago. We will call you. No call. Today I tried to email the service email address. Email bounced - they do not accept emails outside their organization. It's the publicly listed email address.... I need someone to communicate with me. Will not be bringing my Jeep in on July 13 if this company is so ineffective that they can't do this most basic form of service. Erich 507-460-0337

Big John is a great Vehicle salesman. He makes you feel as if your getting the deal of a lifetime!…read moreVery informative and keeps up with the latest in trends and great deals! He's not happy till your happy! Dont know if he still wears it but when I met him, he had on a very impressive 10 gallon Cowboy hat! Looked good!!!!

From the owner: If you are looking for your next auto, we are here to help you find it! We also have the best used…read morecars and trucks in Des Moines, IA. Great finance rates are available! We have been in business for 35 years and pride ourselves on provided outstanding and honest service to all of our customers as well as provided a great selection of QUALITY automobiles. We offer extended warranties and some of the lowest interest rates in town. Come and see us today! If you are looking for your next auto, we are here to help you find it! We also have the best used cars and trucks in Des Moines, IA. Great finance rates are available! We have been in business for 35 years and pride ourselves on provided outstanding and honest service to all of our customers as well as provided a great selection of QUALITY automobiles. We offer extended warranties and some of the lowest interest rates in town. Come and see us today!

This place does fantastic work took my jeep wrangler to the them for leather seats on Wednesday…read morenight had it done Thursday morning could not be happier with the job they did. The staff is awesome will definitely go back if I ever need more upholstery work done

From the owner: We specialize in automotive and boat upholstery. We have experienced professionals that can get…read moreyour job done in a quality manner. We do seat repairs, custom interiors, convertible tops, headliners, motorcycle seats, boat seats, boat covers, and much more.

Bobbi is fantastic and truly goes above and beyond to make sure you find a vehicle you love at the…read morebest deal possible. You can tell he genuinely cares about his customers and stands by the quality of the cars he sells. He assured us that if anything were ever to go wrong, he'd be there to help. Highly, highly recommend Reliable Motors for anyone looking for a trustworthy car lot and exceptional customer service!

From the owner: Anyone can sell you a vehicle but here at Reliable Motors, we'll take care of you every step of the…read moreway... even after the sale!