Great place to purchase a vehicle, its was described perfectly and I received my title quickly!…read moreThank you again guys, ill check the website when I'm looking in the future

What a bunch of crooks. I'm purchasing an early model 2006 Ford GT. They have had the car for 6…read moremonths and couldn't sell it. We negotiated a price, came to an agreement and the day I go to follow through with the sale they decide to tell me they sold it to their other dealership and won't respect our deal offering? In a world of scams and fraud, it's truly nice to see a dealer follow that same business model with zero ethics. I told the other dealers I was working with I had moved forward with yours and you pull this crap? Following up with reviews on BBB, and Facebook and google reviews as nobody should have to deal with this level of swindling. BUYER STAY AWAY!

This car dealership is AWESOME! Excellent prices for superior cars! Can't wait to get my hands on…read moreone of their cars!!!

SAVE YOURSELF THE HEADACHE My daughter has been searching…read morefor one very specific car for an entire year. We finally found one at Affinity Auto Sales in West Chicago and thought, "Finally!" Then we met JT. JT apparently believes he is operating the Ferrari of dealerships, because the price he wanted for this car was absolutely laughable. He even tried comparing Affinity Auto Sales to CarMax and Toyota. I literally laughed out loud. Sir... respectfully, know your audience and know your dealership. Here's another interesting little detail: the car has been sitting on their lot for 147 DAYS. Apparently 147 days wasn't enough time to convince anyone to pay the inflated price, but somehow we were supposed to believe this was a deal we couldn't walk away from. Spoiler alert: we walked. And THANK GOD we did. Before buying, we did what every smart consumer should do -- we researched the dealership and read the reviews.After seeing the number of complaints and concerning experiences involving vehicles sold there, we became extremely uncomfortable with the idea of doing business with them. At that point, the ridiculous price wasn't even the biggest red flag. The attitude was. JT came across as arrogant, condescending, and completely disconnected from reality when it came to the value of the vehicle and the reputation of the dealership. Trying to put Affinity in the same sentence as CarMax and Toyota was probably the funniest part of the entire experience. JT, if the car has been sitting there for 147 days, maybe the problem isn't that customers don't recognize a "great deal." Maybe they're recognizing one when they see it -- and walking away when they don't. We came prepared to buy a car. We left extremely grateful that we didn't. So here's my advice: READ THE REVIEWS. CHECK THE VEHICLE HISTORY. COMPARE THE PRICE. GET AN INDEPENDENT INSPECTION. AND DON'T LET ANYONE'S SALES PITCH OVERRIDE YOUR COMMON SENSE. After a year of searching, we're disappointed -- but we're also relieved. No car is worth ignoring the red flags. And JT... good luck with that 147-day resident sitting on the lot. We're going to keep looking. Affinity Auto Sales? Hard pass.

John is great sales guy at this location! Recommend because they are easy to talk to :)read more

Subject: Unacceptable Experience Selling a Rebuilt Title Vehicle…read more Dear West Chicago Auto Team, I'm compelled to express my extreme disappointment with the recent experience I had while attempting to purchase a rebuilt title vehicle from your dealership. Frankly, the entire process has been nothing short of infuriating. Firstly, the lack of transparency regarding the rebuilt title was shocking. I expected a thorough explanation of what that entails, yet your team seemed ill-equipped to provide any clarity. This lack of understanding raises serious concerns about the integrity of your sales practices. Moreover, the customer service I encountered was far below acceptable standards. Instead of feeling valued as a customer, I felt dismissed and ignored. Questions I raised were met with vague responses, and there was a noticeable lack of effort to address my concerns. This is not the level of service one should expect when making such a significant purchase. It's incredibly frustrating to feel like I'm navigating a sales process that lacks basic professionalism and accountability. I urge you to reevaluate your approach to customer service and ensure that your staff is properly trained to handle inquiries regarding rebuilt title vehicles. I hope to see some changes made to improve the experience for future customers.

Dave and John were able to get my liftgate fixed on my Lincoln…read more Great job! Thanks. I have come to expect Haggerty Ford to get repairs done on a timely basis.

I first discovered Haggerty Ford back in 2020 when Covid was happening. I was looking for a new car…read moreand my brother came across a black 2017 Ford Edge. We met with John Czech our salesman and he is so knowledgeable and straightforward. Since that I've been bringing my car to Haggerty Ford and I have never had any issues. This past weekend I went back to Haggerty Ford and bought a 2024 Ford Edge and I'll keep going back to Haggerty Ford to buy cars, because I've dealt with a lot of great managers at Haggerty Ford when I was buying a car, they made the experience of buying cars easy and very understandable. I've also had a lot of really good experiences with the employees when my car was in for an oil change too. To me, that shows me that Haggerty Ford cares about their customers, and they will go the extra mile.

Best car salespeople ever! I purchased a 2009 Ford Focus here and I love it. The manager even gave…read moreme a goody bag full of accessories. I like that they make you feel comfortable and relaxed, not like some of the vultures I've run into before. Highly recommended!

From the owner: Our goal is to provide the ultimate customer experience; you'll see and feel the difference from…read morethe moment you walk through the doors. Our aim is to provide an enjoyable, low pressure experience for every customer. We're committed to our customers and to building long-lasting relationships. Our salespeople boast over 100 years of combined automotive experience and take pride in offering the most honest and trustworthy service in the business. Whether you're in the market for your first vehicle, your sixth vehicle, a family hauler or something sleek and sporty, DuPage Motorcars & Lamborghini Chicago are here for you. We offer financing, certified vehicles and extended warranties.

I bought a 2006 Toyota Solara SLE convertible w/34.k miles. My wife and I flew from Dallas…read more(Lovefield) to Midway Airport (next to O'hara) to purchase the car and drive home. Thank you Shannon (Sales Manager) for picking us up at the airport. The experience was seamless. Great sales staff....very proactive and professional. We love our Solara and so does everyone else Would I do it again? Certainly! Be safe out there- "Buck"

I bought a Cadillac 2018 XTS from them and the service was excellent. They responded very quickly…read moreand I was able to close the deal the next day and pick up the car.. I would highly recommend them as they were not your typical dealer. Shannon and Jaxon were my 2 contacts

Joe from parts is who you want. Good guy, direct and honest for any of your part needs.read more

We brought our truck to them to have an issue fixed and the first time service was wonderful. I…read morewanted to purchase a new vehicle from them but they did not have the car I was looking for. So I ended up purchasing elsewhere even though this dealership was going to be my new go to for service and another car down the road. Our new "used" car with a full warranty is making a small sealing noise by the window and I called the dealership to see if they could fix it since I felt more comfortable here after an uncomfortable terrifying experience at another dealership. The service employee on the phone was rude, cut me off on the phone and was extremely disrespectful! I came in the next day to show the video of the issue and to talk to them about the coverage. They won't touch it unless they charge me a diagnostic fee of nearly $200 (even though I'm told by two other dealerships it's covered under the warranty). They said someone else touched it and it's bad craftsman ship now, it was one seal replaced...? He kept telling me to take it elsewhere. Extremely rude, disrespectful, and even if they personally won't touch it - learn to talk to your customers with respect!!!! Our family has done business with them, we are long term friends with some of the employees, and our family has been in Glen Ellyn for over 100 years... looking for a reliable dealership - ONE of the reasons I went with a CHEVY vehicle! I won't be returning to this location!

(10/10 Experience!)…read more I recently bought a car from Saint Charles Chrysler Jeep Dodge Ram, and I cannot say enough great things about my experience with Bobby! From the moment we pulled up, Bobby was already outside making sure the car was spotless and ready for us to see. The entire process was smooth from start to finish. Bobby's years of experience and knowledge--especially when it came to Jeeps--really showed. Any question I had, he had an answer (or found it right away). When it came time to talk numbers, it was refreshingly easy compared to past dealership experiences. What stood out the most was that Bobby never felt like a "pushy salesman." Instead, it honestly felt like talking to a friend who wanted to make sure I was taken care of. He got all the paperwork done quickly and made the whole process stress-free. The dealership itself was clean, welcoming, and friendly, and together they helped me find my dream car--even if it was just a little over budget, it was worth it. If you're in the market for a new car, I would 100% recommend asking for Bobby. He's the kind of salesman that makes you want to send all your friends and family his way!

The service department is full of incompetent liars. I had my car in for a routine oil change/tire…read morerotation, and they gouged both my right wheels, then had the gall to tell me it was probably my driving. These guys are running a scam over there, the "pictures" they showed me of my car before they worked on it where super low res, and the angles of the wheels where blatantly steep looking down at an angel so severe, you couldn't see anything and they where claiming the marks were there when I dropped it off. Whatever you do, don't buy there and for the love of God, don't let those goons touch your car. If I could post a negative number of stars they'd get a -10. Gaslighters.

I've been bringing my Honda Civic to this dealership for service for as long as I can remember, and…read moreBryan Diete in the Service Center is a huge reason I continue to come back. Bryan has helped me numerous times over the years and consistently goes above and beyond. Most recently, I had to bring my car in after an accident and go through the insurance process, which was obviously a stressful situation. Bryan made the entire process so much easier. He coordinated directly with my insurance company, recommended a great towing company, kept me informed throughout the process, and made sure my car was taken care of and repaired properly. They also provided me with a loaner, so I wasn't left without a car while everything was being handled. What could have been a really frustrating and stressful experience was made so much easier because of Bryan and the entire Honda Service Team. Bryan is knowledgeable, responsive, trustworthy, and genuinely cares about his customers. I always feel like I'm in good hands when I bring my car in. I highly recommend Bryan and this service department. I truly appreciate all the help they've given me over the years!

My advice to anyone shopping here: get every number in writing, ask for a full itemized…read moreout-the-door price, and check the math yourself before signing anything. We walked away because we no longer felt comfortable with the process. Very disappointing experience.

Thank you to Mr. Bob at Toyota for giving my 21‑year‑old son the best first car‑buying experience…read more Bob was patient, transparent, and truly cared about helping him make an informed decision. He let him test drive three cars, explained all the features, and provided real payment comparisons based on realistic credit and down‑payment options. We checked Honda afterward, and the experience was night and day. No transparency, no breakdowns -- just three random payment numbers on a sheet and pressure to choose one. Fees were inflated by more than $6K, and the salesman didn't even know what a bill of sale was. Bob earned our trust immediately. He spoke our language, understood why we wanted comparables, and even taught my son how to read and understand the numbers. Highly recommend Bob. Honest, knowledgeable, and truly customer‑focused.

Sales people dont seem like the typical sharks the industry is flooded with. I highly recommend…read morethem if you want a Toyota and why would you not!