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    Ardent Diagnostics

    3.9 (7 reviews)
    Closed Closed

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    Quest Diagnostics - The board with even more walk ins

    Quest Diagnostics

    2.7(36 reviews)
    4.7 km

    Is there a zero star option? APPOINTMENT TIMES ARE NOT RESPECTED. WALK INS NOT WELCOME HERE…read more Whoever was working on 10/7/2025 needs to be reviewed and written up. The care is unprofessional, the staff hide in the back and you can hearing them talking and laughing the entire time while not taking any of the patients. We had an appointment in the morning and showed up 30 minutes ahead of time for another appointment that we had for the hospital. The appointed time for lab draws went past the scheduled check in time and we waited 14 more minutes; to no one calling us back. We ended up having to leave to make it to the hospital appointment, and Quest never messaged us back until an hour after the scheduled appointment saying to go back now. Unacceptable. No respect for appointment times and lazy incompetent staff hiding from work because there's a "tablet" in the front. Waited well over 45 minutes on standby because of the staff, to no appointments in the room. The "scheduled appointment" didn't go well at this location so we ended up finishing the Hospital appointment and coming into the waiting room to see if they would take us now. We get put in the "standby" list even though we had an appointment today and were waiting in the empty waiting room to no staff once more for prolonged time and no other patients but the staff clearly conversing in the back. The phlebotomists were actively trying to avoid the people coming in and would spend less than a second to call out for people who checked in and clearly left because of the lack of time management the staff have. This place is an absolute joke. Take any and all business elsewhere. This is not somewhere to go to for HEALTHCARE services. Their terrible service is a DELAY OF PATIENT CARE and needs to be reported to the Better Business Bureau. Fire the entire staff from 10/7/2025 and hire real healthcare professionals.

    No front desk person. Horrible customer service. I saw a patient trying to ask for help and the…read morephlebotomist was trying to avoid her. Another patient with disabilities was needing assistance with checking in and no came to help her. She ended up just leaving.

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    Quest Diagnostics - Waiting Room. Very clean. Very Quiet and so far, very friendly.

    Waiting Room. Very clean. Very Quiet and so far, very friendly.

    Quest Diagnostics
    Quest Diagnostics

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    San Bernardino Advanced Imaging

    San Bernardino Advanced Imaging

    2.1(140 reviews)
    5.5 km

    This Imaging Center has been the #1 Best I've ever been to for service, kindness and understanding…read more Our first introduction into the Center was with Precious at the Front Desk. Such a brilliant and professional person that one could tell really loves working with the Center and with the Patients that come in. She was very patient with me and helped me through the process of checking in. Next, I was greeted by Brandon in X-ray to have an MRI. He put me at ease and gave me information that helped me relax and get through the process. It was the best MRI I've ever had and the first time I felt comfortable and not afraid. Because of these two professionals my husband and I will continue to return here. The location is excellent, new building, easy to park, and most importantly the staff at RadNet Imaging Center were #1 in kindness, professionalism, knowledge and so much more! Thank you to them and to San Bernardino Advanced Imaging for having such great people and a beautiful space within a New Building. One thing I can not understand is why so many people writing reviews opted to give only one star. They were clearly not telling he truth, or perhaps they think they're the only and most important person in the room. The Customer Service is the BEST #1 within the medical practices I've visited. They deserve a #10+ in reviews.

    This place sucks !! I was on my time for my appointment had to leave to get change for a $20…read morebecause it had to be exactly $15 I come back in 5 minutes and now waiting till there's a cancellation!! Complete bs !! Staff did not inform me !!!

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    San Bernardino Advanced Imaging
    San Bernardino Advanced Imaging
    San Bernardino Advanced Imaging - Front Lobby/ waiting area

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    Front Lobby/ waiting area

    Ardent Diagnostics - laboratorytesting - Updated May 2026

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