I have been here twice for my glucose test. The whole team was amazing. I checked in at 7:14 my…read moreappointment wasn't till 7:30. I was greeted and taken in as soon as I stepped into there office. Over all great experience and everything super clean as well!!!!

This Labcorp location is a mess when it comes to managing non-appointment patients. People are left…read morewaiting for hours -- sometimes three to four -- with no updates or communication. They completely shut down for lunch, even if the waiting room is full, and mornings move at a snail's pace until suddenly staff rush everyone through with loud, unfriendly commands like it's a county service line. If you're overbooked, why are kiosks still allowing people to sign in? If you're at capacity, why not communicate that upfront? It's basic customer service and public health. Having sick or fasting patients waiting this long without clear direction is not just inefficient -- it's inhumane. Someone needs to step up and actually supervise this location. Right now, it feels like no one is in charge, and the people coming in for care are the ones paying the price.

Is there a zero star option? APPOINTMENT TIMES ARE NOT RESPECTED. WALK INS NOT WELCOME HERE…read more Whoever was working on 10/7/2025 needs to be reviewed and written up. The care is unprofessional, the staff hide in the back and you can hearing them talking and laughing the entire time while not taking any of the patients. We had an appointment in the morning and showed up 30 minutes ahead of time for another appointment that we had for the hospital. The appointed time for lab draws went past the scheduled check in time and we waited 14 more minutes; to no one calling us back. We ended up having to leave to make it to the hospital appointment, and Quest never messaged us back until an hour after the scheduled appointment saying to go back now. Unacceptable. No respect for appointment times and lazy incompetent staff hiding from work because there's a "tablet" in the front. Waited well over 45 minutes on standby because of the staff, to no appointments in the room. The "scheduled appointment" didn't go well at this location so we ended up finishing the Hospital appointment and coming into the waiting room to see if they would take us now. We get put in the "standby" list even though we had an appointment today and were waiting in the empty waiting room to no staff once more for prolonged time and no other patients but the staff clearly conversing in the back. The phlebotomists were actively trying to avoid the people coming in and would spend less than a second to call out for people who checked in and clearly left because of the lack of time management the staff have. This place is an absolute joke. Take any and all business elsewhere. This is not somewhere to go to for HEALTHCARE services. Their terrible service is a DELAY OF PATIENT CARE and needs to be reported to the Better Business Bureau. Fire the entire staff from 10/7/2025 and hire real healthcare professionals.

No front desk person. Horrible customer service. I saw a patient trying to ask for help and the…read morephlebotomist was trying to avoid her. Another patient with disabilities was needing assistance with checking in and no came to help her. She ended up just leaving.

I've been here two times for work exams, this time I got a really nice nurse guy. And the Asian…read moredoctor was foiiiine! The girls at the front too were quick and precise. I was in n out in less than ten mins. Thank you

My company recently started using Exam Professionals to perform our DOT physicals and I had…read morereservations about the change. To my great surprise my visit was exceptional, from beginning to end everything was smooth sailing. The staff was very friendly and the Physician Assistant was super nice and very pleasant. I really enjoyed my visit, which is a rarity. I had my book in had because I was prepared to be there for hours. My appointment was at 3 and I was done at 3:45. I also like the fact that they enforced mask wearing, if you don't have one with you they sale them for $1. *side note I used Waze to get here and it told me to turn on Hunts Lane and led me to the back of the parking lot, to the hall of records and told me I was there! Turn onto Commerce Center West and it's the last building on the left at the end of the cul-de-sac.

Franchesca was super nice with us and she has a very good hand. I didn't even feel when she did the…read moreblood work and she talks to you so u relax and I hope I get her for next time.

If I could leave a zero star, I would! My sister and I had appts and we didn't get seen till almost…read morean hour later. The check in line was insane and while sitting in the waiting room, I was being sexually harassed by an elderly man. I was so disgusted and scared. DO NOT GO HERE! Especially women. I felt in danger and told the lab tech but of course they did nothing about the perverted old man. I will NEVER step foot here again!

With an appointment, this place is great. The phlebotomist there are great. They take care when…read moredrawing your blood.

Literally have to wait 2 hrs to get seen they call 1 person every 30 mins. They are slow and don't…read morecare to see anyone.

Located on the 3rd floor Suite 304 of the SCS CORPORATE CENTER…read more Professional and friendly staff ! Very welcoming reception! I come here for my injured thumb for therapy! Very clean clinic and they do care of all patients with TLC . Finger Exercises Rehab Tools used for my right hand therapy: Hand Gripper Strengthener Chiming Chinese Health Balls Hand & Finger Exerciser Finger Stetcher Resistance Band Therapy Putty Hand Exercise Web Colorful Resistance Elastic Yard Band Best part at the end of therapy session is the hand wax !!!

Went to keystone physical therapy last year for a work related injury and they truly are the best!…read moreOffice is nice and clean great welcoming environment great staff highly recommend!

If I could give this lab a rating below zero, I absolutely would. The level of disorganization and…read moreunprofessionalism I experienced was unacceptable. When I arrived, the check-in system estimated a 30-minute to 1-hour wait, which seemed reasonable. However, after well over an hour, my name remained "next in line" on the screen with no updates or explanation. When I finally approached one of the two staff members working, I was met with rudeness and indifference. I was told, "We really don't know, there are only two of us here." When I asked if they could at least confirm whether my insurance was accepted--since I'm new to this lab--they couldn't even check. This is not acceptable patient care. There was no communication, no sense of responsibility, and no basic customer service. If a lab cannot manage patient flow, provide information, or treat people respectfully, it should not be operating. Patients deserve better than this I would avoid this lab at all cost -even if you get an appointment. We left and no service done. 10/17

They were on time.... Even though there were a lot of people waiting...I made an appointment....so…read morefor me it was easy in easy out.... The girl did a great job..... couldn't even tell where I was poked Parking is plentiful .... Employees are friendly and very efficient...

They were amazing! Right on time. I suggest you do early early appointments. I was scheduled at…read more7:40 and they pulled me right at 7:40. Quick, easy, and super friendly.

This place is a JOKE! Been waiting since 9:30am and it's now 2pm still waiting. The staff is RUDE &…read moreunhelpful! All they say is your on the standby list but when I got here I had 6 people ahead of me, 4.5 hours later. They closed up the front desk window and just have 2 tablets for people to sign in but a lot of people need help. I helped a few people but they really need to get this place and staff fixed, ASAP! There's only 4 people currently in here but I'm still waiting...

I have received amazing one on one care from all the staff. They go out of their way to help you…read morewith your immediate needs. I was recently hospitalized for high blood sugar and they immediately provided a health care plan that in two weeks cut my sugar level in half! I'm on the mend for sure! I have hope! Their follow up care is awesome and sincere. Thank you for helping me and the constant care!

I really appreciate the professional staff here. The Dr's here are helpful and attentive which is a…read moremajor + in these days. There's never a long wait but the care is excellent.

This Imaging Center has been the #1 Best I've ever been to for service, kindness and understanding…read more Our first introduction into the Center was with Precious at the Front Desk. Such a brilliant and professional person that one could tell really loves working with the Center and with the Patients that come in. She was very patient with me and helped me through the process of checking in. Next, I was greeted by Brandon in X-ray to have an MRI. He put me at ease and gave me information that helped me relax and get through the process. It was the best MRI I've ever had and the first time I felt comfortable and not afraid. Because of these two professionals my husband and I will continue to return here. The location is excellent, new building, easy to park, and most importantly the staff at RadNet Imaging Center were #1 in kindness, professionalism, knowledge and so much more! Thank you to them and to San Bernardino Advanced Imaging for having such great people and a beautiful space within a New Building. One thing I can not understand is why so many people writing reviews opted to give only one star. They were clearly not telling he truth, or perhaps they think they're the only and most important person in the room. The Customer Service is the BEST #1 within the medical practices I've visited. They deserve a #10+ in reviews.

My mom was experiencing new pain, and her provider sent her in for an ultrasound. We had an…read moreappointment scheduled for 1:30 PM and waited for about an hour before the front desk employee told her she was not due for another mammogram because her yearly appointment had been done 4 months ago. He immediately tried to turn her away without even asking why she had returned or reviewing the reason for the visit. When we checked in, we specifically told the woman at the front desk that my mom was having new pain, and she said she would make note of it. I then had to stop the employee and explain again that this was not a routine yearly mammogram -- it was for new symptoms and concerns ordered by her provider. What made the experience even more upsetting was the employee's attitude throughout the interaction. He appeared to be smirking and laughing while we were trying to explain that my mom was in pain and had been sent there by her provider. It felt dismissive, unprofessional, and lacking compassion. After already handing her a card and telling her she was not due yet, he then tried to say he wasn't turning her away. The lack of communication, attentiveness, professionalism, and empathy was extremely disappointing, especially when dealing with someone worried about their health.