We adopted our dog from Greenhill and had a great experience. Not only was everybody friendly, but…read morethe adoption process was very quick and easy. I know there are a lot of not so great reviews here but our interaction was great.

I have been out to Greenhill several times and found the animals well cared for. I have not…read morenoticed any smells, the animals seem well fed and they have medicine available for the animals that need it. The staff has always been helpful and nice. I ended up adopting a senior cat and she is just what I wanted; talkative, follows me from room to room and is such good company. The staff is always very busy as it looks like they are understaffed some.

I have made several donations here... and even purchased a shirt from them. Large selection of used…read moremerchandise, and a really nice selection of cat trees for sale. Service is ok... sometimes they seem understaffed, sometimes just bored. But if it helps the felines, I will continue coming here.

I enjoy S.A.R.A.'s, I find little hidden treasures, lots of quality secondhand, and new items…read more Whenever I visit from out of town I stop here, great Customer Service too!!

Great experience with their foster/adoption programs. Talk about juggling kittens!. Wish they had…read moremore space and staff.

A wonderful place that does amazing work. They do community service by neutering pets, as well, as…read moreneutering feral. The staff is the heart of this program. They are exceptional and kind.

I recently adopted a dog from SafeHaven after buying a house a few months ago. I had been looking…read morefor a while and finally found the perfect match on their site. I found him the same day he got to the shelter and convinced my partner to go meet him with me. We got there about half an hour before they closed on a Sunday and they let us stay with him in a room until half an hour after closing. We spent time with him in the yard even though it was raining, and when he was apprehensive we went inside and he came right to me. The person who was working with us offered some treats for us to give him and checked in on us every once in a while, giving us privacy to just be with him and talk together. When we left I knew he was the dog for us. I talked to my partner and convinced him, and the next day we called and placed a hold on the boy we had visited with. We showed up about an hour later and went through the adoption process. It took about half an hour and included a detailed explanation of his file, his medical records, and what the knew about him. We filled out the adoption application, they entered the information, then took my payment. Once we paid, they brought our new family member out to us. I put the collar and leash I had for him on and we took a picture together. The staff walked him out to our car and he jumped right in. I got in with him and he put his head in my lap. He's been my shadow ever since! He's gotten more comfortable in our home every day and there have been no nasty surprises yet. The facility is super nice and looks newer. There are hoses hooked up to the walls and ceiling for easy cleaning. The dog room and hallway before it do stink of dog pee, but there's nothing you can do about that when you run an indoor shelter. There's a ton of yard space and a walking track. There's a separate room that looked like a quarantine for new arrivals (or possibly small dogs, but it looked pretty empty so my guess is quarantine) and a whole other area for cats so they don't have the stress of dog noise right next to them. There's a small room in the lobby where you can meet dogs. They have a shop you can get supplies at if you are needing stuff for your first night together. The staff are all incredibly friendly and helpful. Everyone knows the dogs and their stories and status, even the front desk folks. They clearly care about the animals that they are responsible for. The dogs seemed to be well cared-for and happy. The cat room also looked cozy, but we didn't go in so I don't know much about it. There is plenty of parking. We missed the turn the first time because our GPS told us to turn later, but looking back it should have been obvious because they had street signs pointing to the humane society. Just something to keep in mind if you go. If you're on the fence about going here to find your next family member, do it! These people are amazing and the animals are cared for and loved. Our experience was nothing short of wonderful.

Love the new place! But, the way they have treated some of their employees/volunteers through the…read moreyears is awful. There was a gal that worked there YEARS ago that loved her job. Worked hard too! Absolutely loved the animals. But, unfortunately, she had to have a serious operation done. The way they treated her after she got back was ridiculous. So, folks that know her always remember that when going in to see the animals. The animals remember people and when someone is gone that they got close to makes it hard for them too. Treat all well! Blessings!

I'm giving Duchess Sanctuary a solid four stars, plus one more because anytime an organization…read morestrives to help neglected, abandoned, or abused animals; it deserves extra recognition. If you're an equine fan, I'm betting it's a much higher rating. The size of the facility seems more than adequate to support the horses living there, and the hospital barn that houses the "special needs" horses appears to be top-notch. Pastures that hold the general population are splendiferously fenced and maintained to keep the horses safe and secure. Duchess Sanctuary's staff and volunteers are all friendly, and they genuinely seem to really enjoy working there. Their hard work provides the horses a healthy and comfortable place to thrive in. The care and attention given to the horses is impressive. The medical attention alone is remarkable. If you're in the area, this horse sanctuary is worth visiting. Duchess Sanctuary operates on a "by appointment only" basis, so plan your trip ahead of time. Read more at my personal blog: http://tinyurl.com/j6xdcyg

Horrible place!! Used to be the best. The guy there was rude and unfriendly…read more I have been going there for years, but all of a sudden I was told I was never suppose to get dogs out for rescue!! He starts LIEING about things on my file!! Now I am told I can NEVER go back!! I adopted a shih Tzu who bites, and they knew it. But I have him still and love him very much. NEVER get a dog from them!!! May '23 D.potter

I adopted the cutest puppy from this facility. The people here were as friendly as they could be…read moreand very helpful. My new puppy is healthy, alert, and very well adjusted. I couldn't be happier with the whole process. Izzy says "hi." :)