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Palo Alto, CA

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ARCO

3.0 (2 reviews)
Open • Open 24 hours

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2 years ago

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ARCO

ARCO

(20 reviews)

Cheap gas, cold Slushies, eclectic staff (except for the b*tchy blond - story below), and a great…read morelocation. I've always loved stopping here except for this one time two weeks ago. I pulled in to fill up my lovely car, put the nozzle into the tank opening and started to pump. The gas pressure was so hard that the nozzle flew out of the opening of the gas tank and started spraying everywhere. Gas covered me, my dress, my hair, my shoes, inside of my car (the top was down), all over the outside of my car and spewed all over the ground. I picked up the nozzle and managed to get it back into the tank opening only to have it kick out again. Third try and I had to forcefully nurse the gas into the car. I was on my way to an event so I had no time to go home and shower. I moved my car to a parking space and got out to report the incident to the staff only be greeted by this b*tch asking if I was the one who sprayed gas all over the ground. I told her what happened and she started yelling at me saying it was my fault. I calmly explained that in my entire life I had never been assaulted before by a gas pump and that their gas pressure was clearly too high. It was not a pleasant exchange and, soaked with gas, late for my event and throughly upset, I left. I've been back since for Slushies, but will never buy gas here again. If you decide to take your chances with these vicious pumps, make sure you have time for a shower afterwards just in case.

Good god, $4.99 a gallon? I get it's Los Altos. Place down the street is $3.70. Wowread more

Shell Self Serve

Shell Self Serve

(33 reviews)

This shell has prime real estate, and cheaper gas than the more expensive Chevron across the…read morestreet. It suffers due to access issues from Shoreline Blvd. during any hours of traffic, so beware if you're looking to stop. You may commonly get stuck in the parking lot for a few cycles of the street lights, with static traffic that doesn't seem to disperse. I stop here frequently for a soda, snack, or a tank top off. In the evenings, the snack-shack window attendant is very kind, and has offered to help me save a little money with multi-pack discounts on a few separate occasions. So sweet of her! There's plenty of space to pull in/out of the pumps when traffic isn't an issue. I'd recommend this as a nice mid-afternoon or nighttime destination on this side of Mountain View. Watch out for the Mountain View Police, they like to camp out around this intersection to catch the frustrated commuter who is late to work. Overall, a nice place plagued by traffic but convenient for those near Shoreline/101.

This gas station is convenient because it right by the century movie theater we go to but ran into…read morea lot of issues here. The first pump I was at kept freezing up and after several attempts went to the attendant who was on the phone. She did something in the system and said try again and it didn't work. So moved to the next pump over and same issue. Come to find out after 15 minutes the Apple Pay is not working even though there is no sign stating that. ( see attached photo) Make sure to have signage when things are out of order and not working. Also would be helpful if you're not on your phone.

Shell

Shell

(52 reviews)

$$

You take away the convenience of its location and the fact that it has a car wash and you don't…read morehave much else....... This particular Shell location is a strictly self serve affair. It has a modicum of cold drinks etc, but aside from the pay window that's about it. Why didn't I hang the ubiquitous 3 Star on them? 1) Window washer fluid is consistently dirty and many of the squeegees have seen better days. Seriously my windows may actually be MORE dirty than when I started 2) The car wash station is so high up that even in our SUV I still have to open the door to put in the numbers and I'm 6'1" But they have a good location so I still stop buy if I need my car washed.

On August 24, 2026, I purchased approximately five gallons of 91 gas from this station. My tank…read morecontained no more than one gallon of fuel beforehand, and the vehicle had been running smoothly. Shortly after refueling, the engine began stuttering badly, and the Check Engine Light came on. Based on the timing, I believe the gasoline may have been contaminated or of poor quality. The pump nozzle also repeatedly failed to remain locked while I was refueling. I recommend avoiding this station. Edit 2: It has been over 1 week and this gas station and Shell refused to answer my reports. Avoid this station. Edit 1: I have filed the report to corporate at the link. The the report to corporate has the full unredacted receipt. It should be trivial for corporate to track down the exact transaction and fuel stall.

ARCO - servicestations - Updated October 2026

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