Very professional and friendly service at a very reasonable price!…read moreI had a nail too close to the shoulder of my tire. A big-name shop told me it couldn't be repaired and need to replace with a brand new tire. Luckily, I came here for a second opinion. The technician was very experienced and fixed the problem quickly and professionally. Saved me a lot of time and money! I'm truly grateful for the honest and expert service. Highly recommended!

Very bad services. After Services A for my car . I have to bring my car back to Dealer services. I…read morechoice this shop to do service A because I don't have time to make an appointment bring my car to dealer to do service A . Now I have to do that. After service A my car computer show need reactive for remote service. When I google it because they use OBD which is themself computer check system. And today I make a phone call try to ask them help. That said they don't have an idea.

Absolutely amazing place to get your car serviced. Their attention to details goes beyond what you…read moretypically ask for. Paul on the front desk is kind & generous to accommodate your request in every possible way so you get maximum value for your time & money. Highly recommended!

The service I requested was done with total quality and nothing less. Before leaving , khan showed…read moreme the bad water pump that needed replacement and explained where the damage was and took care of the problem. If you want great value for your money , this is the place! Once again thanks paul and khan.

Best service! Very helpful and love this place. The owner is so kind and will do anything to help…read moreyou!

Very trustworthy and honest people. Did an oil change and tire rotation with them. They also let me…read moreknow that I may need an alignment for my tires. This isn't even a service they offer, they just saw that while rotating my tires.

I left my car there on a Wednesday about noon. It is now Tuesday end of day (6 days later) and I…read morecalled them 4 times over the last week (and left 4 voicemails with my return phone number) to find out status of my car which should have at least had the diagnostic by this point. No one picked up and there was no returned phone calls. I am just going to go in tomorrow and pick up my car and take it to another location. Update 6/30: It seemed the mechanics were fine, I'm sure it is a capable shop. I finally got a call on Friday (1 hour before i was going in to pick up my car to move it to another repair shop). The nice person who accepted my car let me know that they had completed the diagnostic. I told him I was just gonna come in and get it since it had been 9 days since i had dropped it off and couldn't get ahold of anyone there. Plus on my voicemail on Tuesday i had said to cancel the diagnostic. I picked up my car and took it to another place. Also worth noting... I responded to the yelp response below on Wednesday with screenshots of my call log and the address where i took it. I got no response from that email address, no phone call, no nothing. I suspect the problems with this place are one or more of the following: * They have a LOT of cars onsite. My guess is that they are accepting too many and we would all be better served if they didn't over commit and said no to some of us. * I am guessing there used to be someone who was in charge of answering phone calls and responding to voicemails and communicating with the mechanics. Now there seems to be no one dedicated to this (though maybe an overworked mechanic who is stretched too thin). On Friday the person i worked with seemed to have no knowledge I had cancelled my diagnostic 4 days earlier. * Maybe they have an automated system for responding to one star yelp reviews... and it is not being monitored anymore. * Maybe their phone system is down or misconfigured and they are losing phone calls and voicemails. * Maybe the owner (or office manager) is sick. I hope they get better if so.

$60 for oil change vs 44.xx with code as advertised in AAA website…read more There was no place to enter in the discount code when booking the appointment. Feels like a bait and switch. There are 10$ coupons on the internet but was told found them too late. 1.5h to do an oil change. waited 25m for them to start for a 1pm appt while person was on phone. Used to be MPG repair. They do an inspection looking for high profit repair items they can talk people into like they look into carfax records and if they don't see maintenance records they come back with spark plug replacement, replacing radiator hoses etc. The classic stuff. From scotty killmer YT channel: don't fall for the spark plug scam. People forget when the last change was. If you forget take one off and look at it before deciding. OIl change DIY is $20. Toyota dealer sells oil filters for $5. Shocking it is that low. Alawys buy the wiper insert from the dealer, dont buy the entire blade from Costco. Big ripoff. The small piece of rubber you replace is a lot cheaper than replacing the entire blade. Not a fan of the AAA collab. Feel like am being used for profit optimization.

Helming's has just replaced shocks on my 4Runner. Though it involved less common procedure, they…read morehave completed the task as planned. I have been their customer for more than two decades. Their mechanics including the owner, Mike are knowledgeable and skilled so that I can always depend on them. Though I do use other shops for some simple works, they are still a place to go to deal with any major work. I can recommend them for almost all of your auto repair needs.

I had an appointment for a smog check that I scheduled 2 weeks ago. I had an email and text…read moreconfirmation at that time. When I arrived today, they asked me if I was dropping it off. When I asked how long it would take ( since I didn't have a ride!) the young man asked me to go to a different business because their machine was down. They did not attempt to call, text or email me in advance. I came from the East Bay for this appointment so a heads up would have been most appropriate! My second car is due in a month but I will not be coming to Helmings. My family has used Helmings since they were on Lambert in Palo Alto. I'm disappointed that they let the business decline like this!

Yarnell's is my go-to mechanic shop. They are up-front about the work they do, they are good about…read morekeeping me informed about any surprises, and I trust them. They have been my mechanic for at least a couple of decades now!

A diamond in the rough with really good prices. Their service is good and they are not looking to…read moreovercharge you. How lucky for me to have an office walking distance from them. Been there twice and maybe once or twice more for advice. They are like a walk in encyclopedia and give answers right away. Then the dogs that laze in the sun and don't bother anyone. Now I'm hooked for life.

Had a tire blowout earlier this week and ended up at The Car Doctor Tires Pro since it was the…read moreclosest shop to where I was stuck. As soon as they opened, they helped me right away, which was a huge relief. What really stood out was how they walked me through all my options--patching the tire, replacing just one, or getting all four changed. They took the time to explain everything clearly and gave me a full cost breakdown for each option without any pressure to upsell. In the end, I went with a patch, and they finished the job even faster than the time they originally quoted. The service was exceptional--friendly, honest, and efficient. I really appreciated being given choices and not feeling pushed into anything. Highly recommend!

When you have car troubles it's just wonderful to break down 1.5 miles from the car doctors who…read morealso had been my mechanic's for over 10 years. Of course Dave (the newbie) had no idea that I'd been a faithful customer and had trouble accessing my records until we figured out that I was the original owner and wasn't a regular anymore because I'd moved. Then he found the extensive records for my car. At my new location I have a new mechanic but he isn't a full service mechanic and the difference was stark. My new mechanic is honest and skilled but he simply doesn't have the equipment to pinpoint some problems. He relies on common sense and clues ( the drip has left fluid levels low and it left a small clean spot). No immediate need to fix. Just fill up the fluid once a while. That was the coolant. Fixing the leak meant pulling out the engine. The new leak left him puzzled because it occurred in a spot where 3 fluid systems converged. He wanted me to drive the car in until it built up enough residue so he could fix the correct system. Estimated time to repair was six to twelve months. The car doctors on the other hand ran a pressure test on all the fluids, identified the leaking system and found the leak in about 3-4 hours. They also identified a bad sensor ( it had gone bad in the last two days) They couldn't do much about the leak that required the engine to be pulled either. This is the difference between a small but excellent mechanic and the Car Doctors. The Car Doctors are swift and efficient. They identify problems better than a small time shop. However the small time guy can charge a lower price because he doesn't have to pay for fancy equipment. Based on my previous experience the Car Doctors are honest. When they make a mistake they don't try to cover It up. They won't let you drive off with an unsafe car. I started with them in their first year of business. Since I had car trouble I spoke with a lot of mechanics recently and the Car Docs have achieved fame in all the nearby regions. Unfortunately I needed to drive the car quickly so I had the Car Doctors fix everything they could reach. Take your pick. Is time more important? Or is money the bigger problem? That is assuming you can find an excellent, honest small mechanic with low equipment costs and who has low rent anywhere near Mountain View or Palo Alto.

I have gone here since for nearly a decade now, and I can't say enough good things about it. The…read moreowner, the employees, the service, the efficiency, everything is on point. They don't ever BS me on anything. I went here before I moved out of state to make sure my car is in good condition for the drive and when things really need to be replaced, they'll let you know. I had a change in cars and everyone one of my cars have been here. Now with my bf, his cars now get serviced here. Value is unbeatable and the staff is just a cherry on top. The owner is nothing but amazing. Kind, nice, honest, and friendly. Whether you live 30 mins, 45 mins, or 1 hr, I would recommend going here. Make a trip. Oil price has gone up tremendously but they remain the same. Name a better place with over 1,500 reviews and 4.9 stars.

This place is crazy! Good crazy, though. They have a really cool routine down with customers and I…read morewasn't there 15 minutes total (and there was a long line on a Friday at 4:30pm) and my oil change couldn't have taken more than five. They were beyond friendly and efficient. How do more people not know about this place? How do other oil change places around here stay in business? Oh! And it was at LEAST thirty dollars cheaper than the other places I called.