Cancel

Search

ARCO Lock & Security

3.9 (24 reviews)
Closed 8:30 am - 5:30 pm

Request a quote

You can now request a quote from this business directly from Yelp

Services - ARCO Lock & Security

Key duplication

Key extraction

Key programming

11 More Services

Key repair

Installing or replacing locks

Lock rekeying

Lock repair

Lockout services

Security monitoring services

Security system installation

Security system repair

Smart lock repair

Standard lock repair

Vehicle lockout services

ARCO Lock & Security Photos

You might also consider

Recommended Reviews - ARCO Lock & Security

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

10 months ago

Business owner information

Photo of Adam S.

Adam S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kim D.
79
4
0

1 year ago

I had ARCO come and fix my storm door. They were wonderful! Only took 15 minutes. Awesome service!

Business owner information

Photo of Adam S.

Adam S.

Thank you...we are grateful for your comments!

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

They called right away but we're charging double the other places and are over a week out for a key.

Business owner information

Photo of Adam S.

Adam S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Pete M.
173
4
0

6 years ago

Business owner information

Photo of Adam S.

Adam S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Adam S.

Adam S.

Thanks for your comments Bethany!

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

The technician was on time and very professional. He completed the job very quickly. Thanks!

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Adam S.

Adam S.

Thank you for your comments Jeffrey!

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Adam S.

Adam S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Business owner information

Photo of Adam S.

Adam S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Adam S.

Adam S.

Thank you Arleen. We appreciate your business!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Steven H.
24
13
14

8 years ago

Business owner information

Photo of Adam S.

Adam S.

That’s great to hear Steven. Thank you for your review!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of John W.
114
57
23

10 years ago

Business owner information

Photo of Adam S.

Adam S.

Thanks for your comments John!

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

I live out of state and these guys were able to help me with a lock at a rental unit of mine. Very professional and easy to work with

Business owner information

Photo of Adam S.

Adam S.

Thank you for your comment Russ!

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

0/3 duplicate keys work. But Friendly / quick service. I'll go back tomorrow and see if they can remake them.

Business owner information

Photo of Adam S.

Adam S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Adam S.

Adam S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Adam S.

Adam S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sam B.
0
45
0

11 years ago

Business owner information

Photo of Adam S.

Adam S.

Thank you Sam. We appreciate your review on the locksmith service.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Larry M.
45
11
10

9 years ago

Business owner information

Photo of Adam S.

Adam S.

That’s great to hear about Mike. Thank you Larry!

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Business owner information

Photo of Adam S.

Adam S.

Thank you Liz!

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Adam S.

Adam S.

Helpful 2
Thanks 0
Love this 0
Oh no 0

10 years ago

Great response and quickly took care of my problem. Very reasonable price. Eric was efficient and friendly. I'll use them again. Top rating!

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - ARCO Lock & Security

Review Highlights - ARCO Lock & Security

Eric, the technician was very helpful and went the extra mile.

Mentioned in 4 reviews

Read more highlights

You might also consider

Vivint

Vivint

(394 reviews)

I have Vivint on both of our homes. I'm going to share my honest experience with their services…read moreand the value it has provided for me and my family so far. Note also - that Vivint is a premium home security. I've had Vivint service now for about 5 years. I pay about $40 for the monthly service and about $55 with our second home (service and financed device together) that is all inclusive of their 24/7 monitoring and free customer support including tech. This does not however, include their devices. That is separate. You can either buy them out right, or Vivint will finance for you at zero interest with qualifying credit. Their devices are not cheap and as I noted they are a premium home security, but they are reliable. I love their smart hub. It's easy to operate, fully touch screen and very little learning curve. Even my Mom and Dad had no issues using it including their smart app on their phone and tablet. Just a heads up, Vivint does require a minimum of 5 year contract. After that, you will be on a month-to-month. For some, this might be a deal breaker. However, if there's one thing I can honestly say about Vivint, they really do have excellent customer service support. It's like having a white glove service. Whenever I have a problem, I just call their customer service or tech support, and I get someone right away with very little wait. They are very responsive. Just this week, I had a tech come out and serviced my outdoor camera. There's one downside, they recently changed (as of April 2023) their home tech visit policy which used to be complimentary as long as it is Vivint owned devices. Now it's either pay a $99 per visit, or pay an extra $10 a month insurance fee which will include free, unlimited tech visits. So now you're going to pay somewhere around $50 a month or more or about $600+ a year. That comes out to about $1.65 a day or less than a cup of small coffee at Starbucks. I understand with so many options of DIY and lower monthly monitoring fees and some comes free, why did I go with Vivint? It's hard to put a price on peace of mind, but for me and my family, I chose Vivint for the hassle free knowing they have our backs 24/7. I also didn't want to deal with having to install devices on my own and prefer the knowledge of their expert technicians. At the end of the day, Vivint is not perfect but they do come close to it from my years of service with them. Best of all, I get a discount from my homeowner insurance by having their service. I hope this helps you. Cheers!

Well, what can I say, this company, sales staff, installation, customer service, and equipment all…read moresuck. The salesman, Mihir, lied extensively to make a sale. The installation is not professional at all. The customer service will basically accuse you of lying about the information discussed. When a manager attempted to call me about my request to cancel under the misleading terms and conditions, it was all smoke and mirrors. More lies. The value for the equipment and support is just not worth it. The company lost a large lawsuit and more than likely end up in court again. They're already on the FTC and SEC's watchlist. All around shady company with less than desirable equipment and reputation. Would never recommend this company for home security.

Reed's Built-Ins

Reed's Built-Ins

(5 reviews)

Reed's Built-ins is a small family-owned business. They struggle with servicing equipment after…read morethe initial install. It is very hard to get them to make an appointment or come out. If they do come out to look at something and a second trip is required, it is hard to get them to come back. I think the crux of their problem is two fold: 1 - they make more money on new installs so they focus on that pushing lower dollar repairs down their priority list 2 - the person that answers the phone and interacts with people does not have the authority or ability to make appointments. The individual techs themselves pick and choose when they are going to do things. (I believe the techs are the owners of the business.) This all means many customers never bubble to the top of the list to get service. I've had acquaintances say they have waited 6-12 months for Reed's and then they give up and call another company. Maybe they are just that busy, which is great for them. They are nice people, but they really struggle servicing the customers that have existing equipment. After having looked at their wiring after Reed's has installed and maintained it for years, I'm disappointed to find wiring not quite right, not labeled, and some things not working right. It's 90% correct, but just that last bit not being done is frustrating when you work on it later.

I moved into a home in alpine 5 years ago. I called Reeds to come take a look at the existing…read moreequipment and theater. These guys took care of me, and they continue to do so! The house we moved into was a mess. The previous owners left bits and pieces of the equipment. Reed's came in, gave me options, and provided a solution that worked best for me and the caliber of the house. We worked with an AV company out of Salt Lake, when we lived there, and all they wanted to do is sell us a package deal. They've been pretty good about service. From time to time they're hard to get here, but I know they're gonna take care of me. They can get busy. They've been around for a long time. They've got the experience and ingenuity. Their workmanship is top notch.

Tech Force National

Tech Force National

(2 reviews)

Hi Britton, Thank…read moreyou for replying to my review. I wouldn't wish my experience on anyone. There are a few discrepancies in your response for some of the appointment dates that I'd like to address. Regarding the amount of times you called and left me messages beginning on 3/2/15 and ending on 3/26/15 when I called you back, my alarm company said they were playing phone tag with you which is why it took over a month to get my first installation scheduled. Unless my voicemail system for my mobile phone was on the fritz for over a month, I don't recall missing seven messages from you. Perhaps you were calling my alarm company and not me? For the first appointment scheduled on 4/8/15, you stated the technician missed the 2:30-4:30 pm window and arrived at my house at 6:10 pm and left at 6:35 pm because I wasn't home. This is not true. I was home when he arrived. Because he was so late, the only thing he could do was test the existing door and window sensors. For the appointment that occurred on 4/16/15, the technician arrived about an hour after the 1:30-3:30 pm window. He wasn't on time. As a result, he could only install the new control panel and keypad. The cameras were put on hold. This appointment caused a residual problem because when I left for vacation the next day, the alarm would trigger when I walked by the motion sensor. My alarm company had to manually override it because I was headed to the airport and couldn't wait for someone to come to my home. It turns out the technician programmed the motion sensor incorrectly. For the appointment on 4/25/15, this was a Saturday. My alarm company made a notation on my account that the wireless cameras were Honeywell, but your company already knew this since the technician from the last appointment stated he's dealt with Honeywell in the past. What's upsetting about this appointment is that Honeywell doesn't provide any weekend hardware/software support. That is not the fault of my alarm company and them being closed for service on the weekend had no bearing on a disappointing Saturday. I would think this is something your company would have been aware of before scheduling an appointment on a Saturday. For the appointment on 5/12/15, the technician was able to get the final camera working. The problem is that it took over 12 hours. The technician arrived at 10:30 am and left after 10 pm. Please reread my comments for the 5/12 appointment. He left at 3:30 pm for lunch and to pickup a network cable and didn't return to my house until 7:20 pm. Can you please explain why it took nearly 4 hours for lunch and a network cable. Lastly, I assume your technicians are trained before being put out into the field. Can you please explain why I had to provide the troubleshooting ideas and the resolution to use a network cable to connect the camera directly to the router. If I had not done so, I would've been waiting for another camera and wireless range extender which would have resulted in another appointment. It's not good when a customer provides the troubleshooting ideas and resolution to a problem the technician should have known about.

I had talked to the scheduling department and was told that someone was coming within a week. After…read morethat time has elapsed, I called to see what was going on just to find out that my order was there but wasn't actually scheduled. After that was taken care of I finally received a date, the technician came out and couldn't get the thermostat connected to the WiFi. He said that it was the "internet password" even though other devices inside of the store, laptops, and customers cell phones had no problem connecting with the same exact password. I had called to request another technician at another date and they asked to speak to the one present. He had the audacity to say that I needed to call the internet provider to see if my password was correct after all the devices were being connected, even his cell phone was connected with the same exact password. He disconnected the thermostats and said that he had to come back out and that the center was going to talk to technical support and give me a call in 30 minutes. After about 45 minutes passed, I called back and was told that they had no intention of sending him or anyone else back out because since the technical didn't know how to connect the devices I'm considered ineligible. So since they were part of the package, I'm looking into another provider.

Bob's Lock Safe & Key - Key fob

Bob's Lock Safe & Key

(54 reviews)

I highly recommend Gary from Bob's Lock, Safe, and Key!…read more Gary showed up promptly on the morning after Christmas to help me get into my new-to-me truck after the battery had been completely drained (my fault) and my sole key wouldn't turn the driver's door manual lock. Gary diagnosed the issue quickly, cut a new sturdy metal key to force the lock open (as a temporary workaround), thereby protecting my only key from potential damage, and he coordinated with their shop to order a replacement lock, the permanent fix for a known issue with my make & model, which I can have installed at their shop in a few days. Gary also jumped/charged my vehicle's battery for 10 minutes so it had enough power for him to program two new fob keys, at a very reasonable price, and he counseled me regarding how long it would take to fully charge my battery, both via highway driving and by A/C charger. Gary was courteous and professional throughout the entire process, and he answered all my questions in a friendly and knowledgeable manner, with bonus techno background music playing from his van throughout! Gary transformed a bad morning into temporary fix PLUS positive steps toward a permanent solution which will protect me from future lockouts! In short, Gary from Bob's Lock, Safe and Key was awesome!

You know that dreaded feeling as the door closes behind you and your mind screams NOOOOO faster…read morethan you can stop the door? And the reason your mind is freaking out is because it knows the door is self-locking and the keys are on the other side. D'oh! Yes, I experienced this recently and Bob (or one of his buddies) came out to save the day. They were incredibly fast to respond and arrive; then in just a few minutes, we were in! I appreciate their speediness. I hope not to find myself in this situation again, but if I do, I know who to call.

ARCO Lock & Security - locksmiths - Updated May 2026

Loading...
Loading...
Loading...