The Service dept sucks? One of the service writer does not understand customer service.. She would…read morenot call the 3rd party warranty company because she has to wait too long on hold. The management of this place is horribly weak NO ONE would call me back. When I called they passed the buck. I reached out to the owner 3 weeks ago through LinkedIn and he has not responded . I have worked in the auto biz for 7 years. Sales, F&I manager, Sales manager, General Manager, Service Advisor , Service Manager. I believe this dealership (Jeep, Dodge, Ram) needs a COMPLETE REBUILD. .

Good with oil changes and regular service but always leaving scratches on my vehicle after service…read more Something to think about.

The day before delivering my recently sold beloved VW Jetta to its new owner I realized that I…read moreneeded a smog check before the new owner could transfer the title (the car had been smogged 8 months before--2 months over the 6 months allowed by the DMV). A panicked phone call on a Sunday afternoon to Dick's Service was answered and I was told to bring the car down early the next morning and that they would try and squeeze me in. I showed up early and had to wait a bit for them to open (they arrived a few minutes after the posted opening time). Once they arrived I pleaded my case and they happily agreed to smog the car for me. I was able to stand and watch the technician perform the smog check (I'm pretty picky about who gets to work on my car.) and was on my way in about 20 minutes. The shop was fairly clean and organized and has moved from the service station (now a Valero) on 101 at 156 to a shopping center location just across the freeway off of San Miguel Canyon Road. The location is safe and comfortable (we live nearby) and I would consider them for future service needs.

Michael has taken care of me for over 3 years and has been fantastic with my budget and with timely…read morerepairs at a fair price. Any requested service is met and exceeds expectations

Came here with a flat and they helped me right away super friendly people thank you! I was on my…read moreway back down to the Central Valley from work in Salinas ca

Great service and quality in making my vehicle look new! Convenient and professional service in…read morecoming out to my work location.

I'd have gotten my Fiat if they had what I wanted back in 2013…read more.. Fast forward to lost keys in 2016. You must appear in person to order keys to assure rightful ordering (safety, nice). The key making guy is an independent contractor and comes "when he is inspired", but he does COME BACK quickly :) Getting a service appt to program the key after it's made was fast and efficient! Their staff KNOWS A LOT and maybe could use some help answering phones, even just to put people on hold. The key programming appt was easily rushed into their schedule, they checked my fluids and aligned my tires (see GOODYEAR in Capitola review for more about the tires) and I was in and out in the precise amount of time they told me over the phone. The lounge is nice with free wifi, snacks, and a very nice guy services the soda machine (not a Fiat Seaside employee :) The experience gave me confidence about returning for service on my beloved Fiat. THANK YOU! UPDATE: April of 2018 ESC LIGHT ON Handbook that came with my car was actually very helpful getting my car out of PARK with a screwdriver (without causing damage). Julian was up front when I arrived very upset as the car BEEPED from Santa Cruz to Seaside. I was a spontaneous late booking. Diagnosis of problem was prompt. Correcting the issue (mass of loose wiring in bumper) took longer. It was a rather lengthy wait for the car, but well worth it to have the car in the best possible hands. Julian, the Assistant Office Manager, is very communicative with worried car owners and clearly works well with the mechanics, making for clear communication to ensure confidence and satisfaction for every customer. But they made me feel like my car repair MATTERED and that is refreshing. The issue was resolved for a very reasonable fee. I didn't have plans for my tax return yet anyway. Ha! I STILL recommend this Car Service Repair connected to the Dealer of same if your Fiat needs service.

Fantastic service. A really great car purchasing experience. Highly recommended.read more

Cusco Mobile Detail did an amazing job on my car. Professional, thorough, and convenient service…read moreright at my apartment garage. Highly recommend!

Outstanding service, value and utmost integrity. I highly recommend Jefferson and Cusco Mobile…read moreDetail to anyone who would like someone who goes far beyond the norm. If only all companies were this committed and effective!

Bio Wash is my go to mobile car wash service. So convenient to get a detail in your driveway or…read moreparking lot! They are great communicators, hard workers & offer decent prices & different levels of service. Living in Santa Cruz with two dogs who love the beach & hiking, my interior can get muddy & hairy & sandy. Bio Wash's crew makes my car look like new. At least until after the next couple of adventures. I cannot recommend them highly enough. Excellent local small business.

This father and son team did an incredible job on my 2024 Toyota Camry when is black metallic. The…read moretime they spent on my car for the money was unbelievable. By the way this is the 3rd time I have used Biowash and every time I haven't been disappointed! Thank you so much guys!