This is the fourth time I've brought a car to Beach Cities and the first time for my newest baby. I…read moregot the hood and bumper wrapped with PPF, the rest ceramic coated, and windows tinted all in one stop. Lucas was chill, professional, and informative. Scheduling was easy, with good communication and follow-through. I wouldn't call it a bargain, but the price is fair for high-quality work that set me up for years of easy and effective car care. In a world where everything seems to go downhill and most companies cut corners on customer service and satisfaction, Beach Cities is one business that has maintained high standards and quality over the years. Thanks, guys.

Initially, I had a great experience with Nate and his crew when they tinted my Mercedes Sprinter…read moreconversion van. The tint looked excellent, and I thanked Nate personally when I picked it up. Once I got home, I discovered significant damage on the driver and passenger door panels that had been removed for the tinting. The panels were pulling away from the door frames. Four clips on each door were either missing or broken. Three bolt-covering end caps were missing and the rest were installed incorrectly. A bolt was missing from the passenger panel. The plastic was scratched and jagged where it had been pried off, and the black rubber pillar window seals had razor-blade cuts. I even found a razor blade left on my seat. I contacted Nate that same day with photos and videos. He would not take my calls, but he did text to apologize and offered to repair the damage. He explained that his most experienced tech had called out and two younger techs worked on my van. I agreed to give them the opportunity to correct it. Days went by with no follow-up. After multiple messages, Nate said his expert tech had "fallen off the face of the earth" and suggested his "plastic guy" repair the damaged panels. I was skeptical, but he promised to schedule the repair soon. Then more days passed with no communication. At no point would he speak to me on the phone. After eight days, I went to the shop in person. Nate was not there, but his brother inspected the van and agreed the work was unacceptable, especially the cut window seals. He assured me they would make things right and said refunding the tint cost was the least they should do. A week has passed since then with no response. I had to take the van to the Mercedes dealership. They confirmed missing and damaged clips and improper reinstallation. They also said the damaged seals should remain watertight but are visibly compromised. I paid $350 for the tint and $758.13 out-of-pocket to have the panels repaired. The seals remain damaged. I genuinely liked Nate and his brother. Their shop is clean and they seem to care about quality. However, ignoring a customer after damaging their vehicle is unacceptable. There is another review describing a similar situation tied to personal issues Nate was having. That may explain things, but it does not excuse the lack of accountability. The tint quality was great, but if anything goes wrong, do not expect them to stand behind their work.

It's open 24 hours a day, the equipment always works so you can do as good a job as you want to…read more They also have a high-powered vacuum system to get the inside of your car and anything else that you need to do. Plus there's space to pull your car through when you washing it and dry it off if you want to do that.

I would put zero stars but you have to mark at least one star at least my car got clean but it was…read morespraying green liquid at first and I couldn't get it off it finally got it clear enough and the employee walked up to us and started yelling about some bags that I had on the side so I can spray my car and clean it and I was putting it back in he was very rude disrespectful and called me an a******. What happened to the customers right and when the customer is being very calm so yes I will clean it okay we're doing it now I didn't even say anything back that was so rude disrespectful what a punk shouldn't hire punk you got no score you guys suck. He should be fired for that attitude.

Manager called and was very sweet, apologized for the mediocre service and invited me to come back…read moreto have it redone. Thank you. That's good customer service.

I have gone to this car wash several times and it is usually so good at cleaning my cars. The only…read morething that usually needs improvement is the drying towels. They are always so damp if not wet. Today though was a decline in quality. The wash did not get the bugs off my car and the blowers did not dry the car as much as it usually does. I ended up taking too much time drying the car by hand with the damp towels. I hope they fix these issues as this was the best car wash in terms of quality in Santa Cruz county.

Great job, great price. Clear communication, definitely recommend trying them out. It's the only…read moreplace I use now.

So good!!! These guys went above and beyond. Also kind hearted and truly want to help. Highly…read morerecommend.

Favorite car wash, especially for the price point. I had some terrible stains in my front seat and…read morethey were able to get it while providing a great overall car wash.

If I could give zero stars, I would. I truly wish I could say these photos were from before my car…read morewash, but this is exactly what my car looked like after I got home. There were still wrappers on the floor, a bottle cap left behind, and crumbs all over the seat. It was very clear that my car was not properly cleaned or even thoroughly vacuumed. I also paid for a package that specifically included wheel cleaning, and my wheels were still visibly dirty. That alone shows the service I paid for was not actually completed. What's even more upsetting is that a very sentimental item is now missing. I had a small guardian angel token, about the size of a silver dollar, that I've kept near my cupholder for three years. I specifically remember seeing it while putting loose change in my center console so it wouldn't be taken, I never thought I would need to worry about my guardian angel token being taken. When I got home, it was gone. I called and spoke to the manager and asked the workers who vacuumed my car. They claimed they didn't see it, which I find extremely hard to believe given where it was located. I was offered for them to redo the vacuuming but I live across town and don't want to ever set foot in that place again. Whoever took my guardian angel token should be ashamed. It held deep personal value and cannot be replaced. To make matters worse, I tipped the workers generously, five dollars each to the vacuuming staff and ten dollars to the person finishing the car, and not a single thank you. Just indifference. Between the poor quality cleaning, incomplete services, lack of accountability, and a missing personal item, I would not recommend this place to anyone. This was a very slow day for them as well, all the crew members were waiting around, as I was the only one in be que along with one person after me, about 15 min later.

Probably the worst car wash experience I've experienced. Arrived 30 min before closing today…read more(Sunday) and they tell me they're not doing interior because they already sent the guys home. Frustrating considering I could have driven somewhere else that was open if I had known they would only be half open. Fine, I go for the exterior wash only. Probably the laziest job possible, cobwebs, dirt, not even an attempt at hitting the wheels. I paid for the full exterior and got a gas station wash at best. Rough look guys!

Employees are short with you. I get they are trying to be "speedy", but customer service needs…read morework. You know what else needs work -- car detailing that I paid $40 for, and how is there still bird poop on the car?... it looks as if I never got a wash in the first place. Gas stations drive thru's have done better!

I got a bag of nacho Doritos in a Doritos bag because I was craving it. I started eating them and…read morerealized that it was off brand chips in a Doritos bag, totally a scam, at double the price of a normal bag!

For the most part as consumers, we look at stopping for gas at the gas station has a pretty basic…read morefunction of our daily commute's. Some gas stations offer conveniences such as carwashes, window washing items, or just basic pump and go. When I am traveling, my preference is always to stop at a gas station that offers something more than pumping and go. I prefer having a convenience store attached to the gas station in case I'm looking for something to drink, some gum or perhaps even a quick snack. Cleanliness is always a huge plus. This particular Valero's has a convenience store, and unhappy people that work there. We stopped to get gas, and walked inside to pay and grab a quick drink. The cashier was extremely unpleasant, and it was very clear not only was unhappy to be there, but he was clearly inconvenienced by us making a purchase. After we paid, we went out to pump the gas and the pump was not even ready for us to use. We had to walk back inside, and ask for him to turn the pump on. Literally standing there waiting for what felt like eternity, but was probably about two minutes or so until he decided to turn the pump on. No one else was there, so it should not of been an issue. The station itself is pretty basic, and snacks were at a minimum. The station was also fairly clean, as far as gas stations go. My issue at the station, was the attitude that the attendant had, and why it seems to go unnoticed. Clearly, he has worked there for a while and it doesn't seem to be an issue for management. As expensive as gasoline is, I certainly plan on going somewhere else, rather than spending my money in a place where it doesn't seem to be welcomed

Listen, I'm sharing the most embarrassing before pictures of my car just to show you how quality…read moreand detailed the service is here by Gustavo. I have never detailed my car, just done quick cleans at car washes in town and was always disappointed. That's until I found Caribbean Mobile Detailing. The service was excellent, starting with quality communication shortly after following their instagram account. He asked me about my specific needs and got me scheduled promptly with a quote that is more than fair for the level of quality he delivers. He was kind, professional, and delivered quality that made me feel confident that I made the right choice hiring him. You will not be disappointed, if you have been interested in detailing but worry your car is too far gone just look at what Caribbean did for me and my car!

Gustavo was amazing. My car was a mess inside and outside, and he came on time and worked…read moretirelessly until my car looked and smell like new. The prices were more then fair considering the value of work. I would recommend Caribbean Mobile detailing to everyone!!! It was truly a wonderful experience. Thank you Gustavo!!!

I went here specifically for two things: a touchless car wash and to use a bathroom…read more I am grateful to have found a touchless car wash because I have a finish on my car that my detailer highly recommends a touchless car wash. I was somewhat satisfied with the car wash. However, my car wasn't as clean as I would've liked it to have been. The good thing was that my car didn't get scratched by brushes. I believe that they need to make the car wash go longer. I also went to this particular station because I needed to use the restroom. I went into the store, and the friendly cashier gave me the key to the outside bathroom. I walked out to the bathroom, and when I grabbed the door knob, the door opened without using the key. I was feeling a little anxious about someone opening the door while I was using the toilet, but that didn't happen. The person before me probably didn't close the door completely when they left the toilet. The convenience store was huge with lots of items to buy. Outside, there is air for your tires, and you can vacuum your car for a handful of quarters. I was impressed that they had buckets with water and windshield squeegees--I haven't seen very many squeegees at gas stations lately.

I always go here on my lunch. There always very nice in here and I always seem to get what I want…read moreand when I came for. They're always very clean.

Kevin did an outstanding job detailing the interior of my car. Communication was clear and easy…read morefrom start to finish, and he showed up exactly when he said he would. The attention to detail was impressive, every surface looked refreshed and spotless, and the car genuinely felt new again. If you want someone reliable who actually cares about the quality of their work, Kevin is the person to call. Very reasonably priced as well! I can't even begin to describe the level of cleanliness and detail he put into this cleaning!!

Really unprofessional. Pushed back my appointment & then rescheduled just to not show up. Waste of…read moretime.