We visited this store on Sunday, July 20, 2025. Overall, the store itself is great--offering a nice…read moreselection for both men and women. My husband picked up a colorful pair of Hokas, and I bought some wool hiking socks that were marked 20% off. Based on inventory and product variety alone, I'd give this place 5 stars. Unfortunately, the customer service didn't match the quality of the merchandise. I'm giving this 3 stars because the two employees we interacted with came across as... fake friendly? Not sure if that's a real term, but that's how it felt. At checkout, the man helping us ran into issues with the receipt printer. It wasn't printing correctly, so he asked if we wanted a receipt. My husband said no, he wasn't concerned. As we walked out, I did a quick mental tally and realized we didn't seem to get the 20% discount on the socks. We were still near the entrance, so we turned around but he wasn't there so we asked the woman employee to help us. I explained that we didn't have a receipt because their printer wasn't working properly, but it should be the last transaction in their system. I also mentioned that there might be something in the trash can, but it didn't print correctly, per what her colleague said. Instead of being helpful in a nice way, she replied with a snippy, "Well, I thought you said there's no receipt." That tone rubbed me the wrong way. If I were in her shoes, I would've at least apologized for the missed discount and tried to help resolve the issue, rather than getting defensive. The socks had large 20% off stickers, so it was clearly a pricing oversight. We're talking about an $8 difference--not the end of the world, but it's the principle and how the situation was handled. I think she did not like that I bothered her with such thing. As the saying goes, people won't always remember what you said, but they'll remember how you made them feel. And honestly, the whole vibe just felt snooty. If my husband didn't need to try on the shoes, I don't think we'd have received any help at all. I don't plan on coming back to this specific store. Maybe it's just a Bend, OR thing and this is how they act at that place--who knows.

I'm great selections and lovely vibe in the store. Very friendly and knowledgeable staff. Highly…read morerecommend a visit there!

I came into the store yesterday and it was pretty organized and clean. I was in my old running…read moreshoes and walking near the shoe section when an employee, Mikayla, saw my old shoes and showed me the running shoes. She let me try on a few more pairs and was great, even showing me the deals that were there. Good store and, as far as I'm concerned, great employees!

I would only use this place if my items were on sale. Otherwise they are too expensive. Everyone is…read moresuper nice though.

Placed an order back in September of 2024. It is now February 2025 and I still have not received…read moreproduct. I have emailed multiple times looking for answers and have not gotten any response. My experience has been very poor. They took my money and delivered nothing. BUYERS BEWARE!

Super accommodating to my time frame and let me come by after work! Even offered to do the job…read moreright in front of me when I came by! And had the cutest dog. Thank you so much Mike! I will be coming back for all of my layering needs

This is a great Market . Beautiful, with all kinds of unexpected delights . I was in a few days…read moreago, and asked JT if my favorite Spindrift ISLAND PUNCH , could be in the refrigerated singles. I stopped to BS with fabulous John, the wine guy, by the time I left, JT had put my beverage into the refrigerated stock!! Thank you!

The staff is always amazing but I don't appreciate the corporate world that the HBIC treats anyone…read moreother than her herself

Top notch service from an archery professional. Glad we stopped here to get my so. His first…read morecompound hunting bow

The Sportsman's Warehouse (SW) in Bend, OR sells Columbia PFD Rambler shorts with an attached $50…read moreprice tag. An internet search revealed that many other stores currently list them at half off that price, clearly closing them out for the end of summer. SW online lists these shorts as a clearance item and offers them on sale from $31.77 - $45.00. I purchased them and another item at the store only because I had a $50 gift card from a previous promotion, and I was passing through Bend. Until the next day, I failed to notice that I was charged $85 for the $50 shorts that other stores are closing out for $22-$32 and SW online is closing out for a $31.77-$45. I then called while 30 miles from Bend, with no plans to ever return there. The answering clerk stated that PFG had raised their price. This is a questionable claim, because Columbia manufactures these shorts and offers them for $50 on their website, and SW online and other retailers are offering them at clearance prices. The clerk then informed me I could only receive a refund for their having overcharged me 70% by coming in. That would cost me far more in time and driving expenses than the $35 that SW stole from me. I escalated to a manager who claimed company policy would not allow a refund over the phone due to "risk". He could not articulate what this mysterious "risk" was despite online and phone credit transactions being a worldwide routine business practice. I claimed that SW must find it more acceptable to cheat a customer by overcharging them than to possibly expose the company to this mysterious "risk". Presumably for lack of a reasonable reply, that mid-level manager claimed there was nothing he could do. I requested to talk to someone who could make decisions. After about a minute, the manager returned to our call and stated that members of upper management weren't available, but "they would tell me the same thing." He offered me a $40 gift card and stated that is all he could do. Clearly, that solution ensures any refund I receive of the money SW stole from me be spent on heavily marked up merchandise at SW. Apparently, cheating a fixed income senior citizen (and perhaps many other customers) by overcharging, knowing that a high percentage of customers cannot economically return to the Bend, Oregon store, is acceptable business practice by SW, a corporation worth $43.7 million. Representatives of the Bend, OR SW store ensured that a "risk" does exist, but it is the customer that incurs that risk. I will ensure that my future purchases are made elsewhere. Being short of options for restitution, I will spend the $40 gift card and not a dime more, I will post negative reviews on every possible site such as here and Google and Yelp, and will be filing a complaint with the Consumer Protection Division of the Oregon Department of Justice. Please help me to ensure that SW's unacceptable business practices cost them far more than the $35 they stole from me.

This was great local store in Bend. I really didn't want to buy souvenirs from the commercial…read morechains. It was very cute and had a large selection of hoodies! If you're in Bend, you should stop by!

Cool little shop with Bend souvenirs. Staff is very friendly. I would up purchasing a Bend sticker…read moreand a cup. Great shop if you want a souvenir. Typical tourist place which is a good thing .

Our Lithium Renogy battery on our 2022 Jayco Terrain died twice in one year. The team was super…read morehelpful and got it repaired under warranty both times. Highly recommend!!

We've been going to Camping World for quite awhile and are proud members of the Good Sam Club Not…read moresure this review will mean anything since Camping World in Bend and general manager Mike Rodriguez have a 2.5 star rating. Yesterday, I went to Camping World in Bend, Or to grab some sealant and Butyl tape. The clerk as always was helpful and courteous. I went to pay with Apple Pay on my phone. It didn't work right away but eventually gave me a place to sign which is not common. The store clerk told me to sign, and after signing I noticed a card in the reader. I took the card out and gave it to the clerk. The clerk then gave me my receipt. Before leaving I jokingly said, "Did I just get a bag of free stuff?" The clerk said, "No." While I am driving home the police are called. An officer goes to CW, interviews the clerk, speaks with general manager Mike Rodriguez, and watches the surveillance video. The clerk tells the officer that he thinks I knew I was using the credit card instead of my Apple Pay which is false. Also, if he thought that, he should have done his due diligence and checked the receipt for the last four credit card numbers to see who got charged. This makes him guilty of negligence. The officer views the video, sees that I use my phone to pay. He then sees that I see a card in the credit card machine, I take it out and I give it to the clerk. When I spoke to the officer, he told me that he saw that this was an obvious mistake, but since he was called he had to file a report. At this point, general manager Mike Rodriguez, should have seen that it was a mistake by his employee and a mix-up. Easy fix: refund other customer's money and call me to pay over the phone. But because he doesn't want to be bothered, he instead, inconveniences a police officer and two of CW's customers by having the police officer track me down to set up a payment to the card owner. Turns out the card owner was leaving town and didn't have an online pay option. Because of this, I reached out to Mike Rodriguez, general manager of CW in Bend. I was told that he was not at the store (I found out later that he was there the whole time but apparently didn't want to deal with this), so I insisted that he call me. Mr Rodriguez did call, and essentially told me that I was at fault for not telling the clerk to check and that it was not his responsibility to refund the card owner's money. He said that I would have to do that even after telling him that the card owner was leaving and had no online payment options. He didn't consider that this would mean inconveniencing me and the card owner-two customers of CW. I expressed my frustration with being considered a criminal instead of Mr. Rodriguez just calling it what it was, a mistake, and quickly dealing with it on his end. During this conversation general manager, Mike Rodriguez, didn't once apologize or take any responsibility for his employee's mistake, making me feel like he thought I did something on purpose. Mike Rodriguez continued to try to make me deal with the card owner, at one point refusing to help me at all. In fact, he told me that I needed to call the police officer to see what he wanted me to do, now inconveniencing a police officer even more, who probably had more important things to do. After this, I decided to take back the merchandise and talk with Mike Rodriguez in person. I thought I might have to make an appointment since Mike Rodriquez, according to his staff, wasn't at the shop. When I arrived to return merchandise, I asked to make an appointment with Mike Rodriguez. It turns out he was there the whole time. I asked to see him, but I was told he didn't need to see me, and that, "All is good." I insisted, and when he came out he, once again, wanted to blame me for his employee's mistake. He never offered any type of apology nor showed signs of considering his customer's position and feelings. Even after I said that he was losing a customer, he just told me, "There are other Camping Worlds." Not sure what that meant, but this is evidence of a poorly trained and lazy manager. To summarize, getting a phone call from a police officer and being accused of a crime was stressful enough, but then being asked to fix the problem on my own without the aid of CW was disappointing, especially after talking to the general manager Mike Rodriguez twice. He refused to help and made me feel like it was my fault and my responsibility. This is just a poorly trained manager. My wife and I have been customers for a long time, and to be treated like a criminal is hurtful. Mike Rodriguez and his staff need some customer service training if Camping World in Bend, Or wants to stop losing customers, provide better service and maybe raise their 2.5 star rating.

This is a cool store. It's in the "old mill District" of Bend, and when you see the building, you…read morecan see why they call it that. It's a great store, two stories, with lots of goods. Clothes, shoes, outdoor gear, hiking gear, freeze dried backpacking food, energy bars, if you are looking for something for the outdoors, you will find it here. I bought a bicycle sometime back at REI, and it did me very very well. I'm on a "road trip", so I didn't buy anything today. Prices are definitely on the higher end, but hey, you get what you pay for. If you are an REI member, you get offers, and discounts throughout the year, and a rebate in the form of a gift card based on the amount that you spend every year. Not a bad deal. I really enjoyed the store. Thanks.

REI is REI no matter where you are, just based off of the building at this location alone, this one…read moreis epic. What a cool freaking building and location.

The staff and owner were super helpful. I needed a specialty part for a splitboard. Without it, I…read morewouldn't ride the board. They were kind enough to find the part on a rental board and got my board professionally setup so that I could ride. It saved my trip! A+ service! Highly recommend!

Friendly service! Found what I needed, and was on my way. Needed a pair of snow boots, got a…read moregreat pair of Sorel's

Yesterday I finished the two day Total Approach Recovery Course. A fantastic course for any one…read moregoing off road. The first half of day one was on understanding theory of recovery options; the afternoon was advanced tire repair and then out in the field doing hands on stuck situations. Day two was all in the field understanding winch applications and applying them to our vehicles. It's one thing to read about or watch a video on winch recovery, but actually doing it yourself and seeing the winch in action is some much better for understanding and retention of the skills. I highly recommend this course!

From the owner: At Oregon Adventure Trucks, we offer the best selection of truck gear and accessories in Bend, OR,…read morefor all of your outdoor adventures. Whether you're looking for truck camper toppers, cartop tents, camping equipment, camper conversion kits, awnings, or cooking gear, we have what it takes to make your next adventure completely stress-free and successful. With our competitive pricing and exceptional customer service, you won't find a better truck gear and accessories buying experience anywhere else. Visit us today, and let us help you get ready for your next road adventure!