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    Arclight Dynamics

    5.0 (4 reviews)
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    4 years ago

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    9 years ago

    I purchased a table used from Craigslist. Arclight has really done a good job of making it easy.

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    10 years ago

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    12 years ago

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    Outside In Bend

    Outside In Bend

    (12 reviews)

    We visited this store on Sunday, July 20, 2025. Overall, the store itself is great--offering a nice…read moreselection for both men and women. My husband picked up a colorful pair of Hokas, and I bought some wool hiking socks that were marked 20% off. Based on inventory and product variety alone, I'd give this place 5 stars. Unfortunately, the customer service didn't match the quality of the merchandise. I'm giving this 3 stars because the two employees we interacted with came across as... fake friendly? Not sure if that's a real term, but that's how it felt. At checkout, the man helping us ran into issues with the receipt printer. It wasn't printing correctly, so he asked if we wanted a receipt. My husband said no, he wasn't concerned. As we walked out, I did a quick mental tally and realized we didn't seem to get the 20% discount on the socks. We were still near the entrance, so we turned around but he wasn't there so we asked the woman employee to help us. I explained that we didn't have a receipt because their printer wasn't working properly, but it should be the last transaction in their system. I also mentioned that there might be something in the trash can, but it didn't print correctly, per what her colleague said. Instead of being helpful in a nice way, she replied with a snippy, "Well, I thought you said there's no receipt." That tone rubbed me the wrong way. If I were in her shoes, I would've at least apologized for the missed discount and tried to help resolve the issue, rather than getting defensive. The socks had large 20% off stickers, so it was clearly a pricing oversight. We're talking about an $8 difference--not the end of the world, but it's the principle and how the situation was handled. I think she did not like that I bothered her with such thing. As the saying goes, people won't always remember what you said, but they'll remember how you made them feel. And honestly, the whole vibe just felt snooty. If my husband didn't need to try on the shoes, I don't think we'd have received any help at all. I don't plan on coming back to this specific store. Maybe it's just a Bend, OR thing and this is how they act at that place--who knows.

    I'm great selections and lovely vibe in the store. Very friendly and knowledgeable staff. Highly…read morerecommend a visit there!

    Sportsman's Warehouse

    Sportsman's Warehouse

    (48 reviews)

    $$

    If their customer service in store is as bad as they're online customer service then this place is…read morehorrible. Tried buying two Benchmade knives first one said it was in stock in store that I could pick up that day come to find out it wasn't in the store and none of the other stores happen to have it either, so I said okay mistakes happen the next day ordered another one, only to find out the same thing happened! Very disappointed I probably will never purchase anything from sportsman again I still haven't got refunded.

    Sportsman's warehouse is running scams in several ways. I signed up for their credit card only to…read morefind out the interest rate is 33% interest even with very good credit. Then they tell you when the card arrives that there is a $3.50 per month fee for paper billing. In order to stop paper billing you need to get the app or get online and weed through the site to find out how to change it. They offer 15% off your first purchase which I never got. When I complained to customer service, they sent me 10% off. But I needed to use this online. The store is over 100 miles from my house. I explained I was not from the area and asked if I could just order online then get the item off the shelf? The clerk said no... that's an online only deal. The price of the ammo I was wanting to purchase was $149 on the shelf. When I looked online it was $155 another 3.5% more. That makes the savings only 6.5% a far cry from 15% So why can't you just buy it online and get it there at the store you're already at? Nope they have to send it to the store even though it's already there. Isn't this a plain restocking issue? They don't want you to know the online prices are higher than regular store prices. I then decided to look around the store a bit more. When I looked at their gun safes....there's a big sign in red saying "SALE" $2199 however on that same sign it says was $2199.......so what's the sale? Are we to believe because a sign says sale and lists a price with the same price on the same sign with a line through it that's an actual sale? I have provided pictures for proof, but I'll stick with cabelas and their card at 9.99 % interest and offers for one year free interest plus points over a card that charges 33% interest plus a $3.50 per month paper billing fee that's not easy to change.

    Camping World - Bend

    Camping World - Bend

    (13 reviews)

    I contacted Camping World as they suggested regarding my complaint. They indicated that they had…read moredone their evaluation and it was a difference in a matter of opinion from the people who subsequently inspected the roof. They stood by their original recommendation to reseal parts of the roof. As I said earlier I had two RV service professionals including a contractor who does nothing but fix RV roofs disagree withCamping World's assessment. One even suggested that perhaps they hadn't even looked at the roof. I had shared photos taken of the roof's damage to support their assessment. The bottom line is that Camping World did nothing to correct the problem. They had indicated that at least they would reimburse me for their inspection. I have not received a reimbursement (two weeks later). I would be careful in using Camping World to inspect your motorhome

    Avoid consigning here at all costs. My experience was extremely disappointing and frustrating. The…read moreSales Manager at the Wood Village location was polite in person but consistently failed to return my texts or calls. The Northwest Sales Manager for Consigned RVs was, in my opinion, deeply unethical and untrustworthy -- the kind of behavior you'd expect from the worst caricature of a used car salesman. Despite reaching out to Camping World corporate and even opening a case through Marcus Lemonis' office, I never received any follow-up. Was my RV eventually sold? Yes, but not without significant financial loss, misleading information, and being treated poorly throughout the process. Camping World should seriously reconsider the standards they hold their managers to. This experience was unacceptable and has left a lasting negative impression.

    REI

    REI

    (84 reviews)

    $$$

    This is a cool store. It's in the "old mill District" of Bend, and when you see the building, you…read morecan see why they call it that. It's a great store, two stories, with lots of goods. Clothes, shoes, outdoor gear, hiking gear, freeze dried backpacking food, energy bars, if you are looking for something for the outdoors, you will find it here. I bought a bicycle sometime back at REI, and it did me very very well. I'm on a "road trip", so I didn't buy anything today. Prices are definitely on the higher end, but hey, you get what you pay for. If you are an REI member, you get offers, and discounts throughout the year, and a rebate in the form of a gift card based on the amount that you spend every year. Not a bad deal. I really enjoyed the store. Thanks.

    Beware unmarked tariff price hikes when buying goods! The price you pay is NOT the price on the…read moreitem. I recently purchased a new climbing harness at this location. The rack was a little disorganized and I found a harness I liked and checked the price on the box: $94. When I left the store, I noticed I paid $104 for the item! I returned to the store and did a price check and was told by the clerk this was a tariff price increase and they never bothered to update the sticker on the item. They claimed they had the correct price on the shelf, not the item. (Due to the disorganization of the shelf, it was hard to tell which item was which and I went with the price on the box.) Please consider updating signage to warn of tariff price hikes or something to better manage customer expectations and avoid wasting time.

    Arclight Dynamics - custommerchandise - Updated May 2026

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