Working with Kiesha at In The Zone Ink was honestly one of the best experiences I've had bringing a product to life. We spent several months dialing in the designs for my company shirts and sweatshirts, and throughout that entire process--despite my busy schedule and being out of town often--Kiesha was incredible. We went through multiple rounds of revisions and adjustments across several proofs, and not once did she show any frustration. Instead, she brought consistent energy, enthusiasm, and a genuine excitement to get everything just right. Her communication was top-notch. She was always quick to respond to emails and calls, kept things moving forward, and made the entire process feel easy and collaborative. And the final result? Better than I expected. The quality, the detail, the execution--everything came out dialed. In The Zone Ink did a tremendous job from start to finish, and Kiesha went above and beyond every step of the way. I couldn't recommend them more. read more

Great service! I needed a print job in a rush, and they delivered with a high quality product. I'll definitely use this company again.

I recently got custom hats done for my new biz here and Alicia hooked it up with Great Service and no nonsense communication. I love supporting local and they are the best deal in town. Plus my hats turned out freaking sweet! Thank you guys! I already ordered more and your local service means alot to this small business starter! read more

N the Zone Ink - Embroidery & Crochet Near Me - Bend, Oregon

This place has really outdone themselves. I ordered (and changed my order a few times) and the service was so nice tentative and fast! They really care about your business and what you need. Their staff is friendly and diligent. Their owner is on site most days so you know things are getting done. When I got my order they were 2 days early and some shirts were still warm and perfectly pressed. For the volume this company takes in they are excellent. I'll recommend to all my friends! read more

They did a great job on some flannels we made up for our team! It was right before thanksgiving and they got them out to us in time!

I've worked with N The Zine Ink for several years on many successful screen printing and embroidering projects. Deanna, Josh and their team always do an outstanding job for my company. Their attention to detail and communication is the best I've seen in their industry. From project generation to providing quotes and producing the best products, NTZINK is by far the best screen printer in Central Oregon. Very highly recommended! read more

We were spending the weekend in Bend for a wedding and needed some embroidery work for the bride's panties to highlight their special night. We found Eye of the Needle on a Friday morning and needed some same day work as the wedding was on Saturday. The business is located in the back of someone's home in a separate shop setup in the backyard. It's a nice little shop but a bit cramped. There were two employees, and they were very accommodating to my request. I was super pleased that they could help me on such short notice. They did good work, having embroidered the hubby's name on undergarments and had it ready by the afternoon. The only, not so great thing was initially they quoted me $35 dollars which included the rush fee. Then the owner comes back with "ohh no... if you want it today, that will cost you $50" So that was pretty shitty. I really had no choice but to pay since I needed it for the wedding but still that seemed a bit excessive. If you've got time, you might want to find another seamstress. If you are in a pinch and willing to pay through the nose, you can give this place a try. read more

N the Zone Ink - Outside - Embroidery & Crochet Near Me - Bend, Oregon

Simply said, Eye of the Needle saved my behind! When I first called with a short deadline to meet, they offered other local solutions unable to fit me in, BUT said to call back if I hit a dead end. This for me was above and beyond! Other businesses offered no additional referrals, ideas or sympathy. The following morning I showed up on their doorstep close to tears and they literally saved the day! Not only did they accept my embroidery project, staff took on the additional job of altering...saving me more groveling elsewhere, time that didn't exist, and what looked like a trip over the mountain to be able to pull off this project in time :( This makes them ABOVE, above and beyond!!!!! Great customer service is not enough to describe how amazing these people are. I am forever indebted and grateful. THANK YOU! read more

We have used N The Zone Ink for everything for our business from business cards to logo T-Shirts to Embroidered hats. Their attention to detail is superior to any other screen printing business! Everyone there is professional and friendly and eager to help. Would (and do) recommend to anyone needing all things screen printing and embroidery! read more

I brought a garment bag to these ladies to monogram with my husband's name for his graduation from basic military training. I hadn't even thought about a gift until a week before, so I had a bit of a time crunch. I called the ladies at EOTN on Monday morning to ask them if they could do what I needed, and they were very helpful over the phone. We arranged that I'd bring the bag in the next morning. Tuesday came, and my car broke down and I couldn't make it to them until after closing. I called and told them, and they were very understanding. Wednesday I brought the bag, which was the roll-up Skyliner garment bag from Men's Wearhouse, and the ladies immediately helped pick out a font for the monogrammed name and found the perfect thread color to match the yellow trim on the black garment bag. I also wanted to add an Air Force patch onto the bag next to the name, and when they saw the patch and bag and realized their machines were too big to fit in the pocket, they called Give 'Em The Boot, the shoe repair place on 3rd, and arranged with him everything for him to sew on the patch. They had the monogramming done early, in less than a day (they originally thought they might need three days to do it). Overall: the ladies were helpful, cordial, and professional from start (my initial phone call to find out if they could do what I needed) to finish (picking up the bag). The price was reasonable and the end result just what I expected, and they finished my gift early. Thank you! read more

Awesome team and great customer service! They embroidered a cap for me that turned out better than I expected. I'll definitely be back! Thank you Linda and Eye of the Needle Team for all your help! read more

Fantastic full service shop that backs up their products with great customer service. If you need custom production done for a host of promotional products, In the Zone INK is the one stop shop. They cover a full spectrum of apparel products beyond just t-shirts as well as mugs, embroidery, and other promotional materials. The products we always get from them are top notch! read more