The woman working the desk is very friendly and helpful, the mechanic did everything he could to…read morediagnose my vehicle. And made a few suggestions I could try on my own to help my situation. Would recommend to anyone in the surrounding areas.

f350 braking issue. great job, fair price. Much less than estimated. Very happy with service and…read moretime to complete. PIXT

Super easy people to work with! highly recommended!…read more call Luis, he always answers, and he's bilingual!

Really nice business! They were here in 30 minutes, super nice, and good prices. Would definitely…read morerecommend!

"Towing a camper isn't something just any operator can handle correctly, and I was careful about…read morewho I called. Royal Prince showed up with the right equipment and a driver who understood how to balance and secure the load before moving an inch. He checked the hitch connection thoroughly and confirmed the weight distribution before we left the lot. The drive to the destination was smooth and nothing shifted during transport. Communication was clear from the first call through drop-off, and the pricing was explained upfront with no changes at the end. For camper towing specifically, that level of preparation made the whole experience feel reliable and worth the cost."

Call them for a tow when my car broke down and they never showed up. Company phone number fowards…read moreto a call center in India. If your car breaks down, do not call these people. This might just be a scam but I was able to call my bank in time to reverse the transaction

My car got towed out of my apartment complex on a Sunday, I called ahead was told about they're…read morefees as they were closed that day it would've been an extra charged they recommended I come back in the morning to get a lower price and they don't start charging the daily fees til 48 hours after. Everyone that helped me were very professional and very nice ! I had a great experience or my first time coming here

Predatory? No…read more Scavengers is more apt. Reading the reviews, I experienced it. This is a company that profits from hurting people. Yes, there is the occasional road side assistance. Primarily they look for cars to steal. Harsh word, but appropriate. If your business model for profit is to look for mishaps to take people's property and charge an exorbitant fee for them to recover it, it is an ethical crime. Of course, they are only doing their job and wouldn't be able to do this "service" if property managements and other places contracted them for the service. They look for mistakes, hope no one finds the vehicles location in a timely manner to rack up fees and auction them if able too. All the while carrying little for the damage they cause to property, personal effects or the people's lives they damage with their avarice. Reno deserves better.

Great guys, super fast and very helpful! They offered some tips on installation and got my parts…read morequickly and were very friends. Zach was extremely helpful.

ORW is fine, but they really need to work on their stock levels. It's nice to be able to order some…read morestuff local for pickup but you are waiting a week or so for 90% of what they offer, and the problem with that is that I can overnight things from Amazon for the same price or maybe less.. But man the last time we went in, the guy at the counter was so pissy and grouchy that I don't think I can even bring myself to going back, I'll hit up Summit or Amazon..

called and had services completed on the same day…read moreprofessional and correct service received great job and very happy

Do not use these folks. They are absolutely terrible…read more They are extraordinarily rude. They do not provide good customer service. I am currently trying to work out an issue with them. They wrecked my car after it had been towed and they're denying it even though we have video from the tow service that picked up the car to take it to the body shop and we have a video before the car was picked up by them. They are literally the worst towing service that I've ever heard of. Please be advised do not use these folks.

Very pleased with service. Danielle was very helpful and knowledgeable. I thought my AC was going…read moreout as it seemed to be blowing warmer air however it was just because of the triple digit weather. It was very pleased with their honesty that they did not try to charge me to recharge my AC they simply explained it was working correctly and made some other suggestions that my cabin air filter was thick, I'm preventing air flow in the car. Most places would have just tried to charge you a quick buck rather than the kind of service and free advice this excellent team provided. We have service Vehicles here in the past and I will certainly be going back to them again if I need anything in the future.

My car died while shopping on Monday morning so I called AAA. As luck would have it I had it towed…read moreto American Auto Air & Repair. I can't say enough about this place. as this is my 2nd time here . The first time was for brakes but this time it was the starter. They do great work & the employees are so nice as well. I will be a customer here for life as they are reasonable & I am always pleased with the work they do on my car. I highly recommend them !!!

My car was a little past it's scheduled maintenance and my oil light came on. Being an older wiser…read moremotorist, I knew it was time to get into a shop fast. I went on Yelp and put the word out. This merchant was fast to respond and reasonable. Unfortunately I already had the oil changed the day I sent the request.

From the owner: Mobile Auto Mechanic read more

A day of exploring, viewing the wildlife, and scouting rivers for fishing took one heck of a…read moreturn... It was all fun, laughter, and excitement until we visited Fort Churchill State Park. We were out in the middle of nowhere on the desolate trails, when the car became lodged deep in the treacherous sandy dirt at Camp Horse. After a couple of hours of relentless digging, we tried to call friends who live nearby with trucks, to no avail. We then trudged up the hot summery trail to the nearest park sign to call the forest rangers. They stated that they did not have trucks equipped to assist us. Great. But, they did give us the name of a nearby towering service. So here we are.... An incredibly nice gentleman named Junior roughed the bumpy unmarked dirt roads in search of us. He scoured the hilly roads, looking for our dirty helpless lost souls. Just when all seemed invisible for us, we see the most magnificent sight! Alas! A yellow tow truck is bounding down the dirt road, heading in our direction! He turns at the entry gate and pauses. Our excitement momentarily turns to worry, praying that he does not turn back. We give a shout and a wave, and he continued on toward us. Freedom! Sweet sweet freedom! The knowledgeable capeless hero named Junior expertly hitched the front end of our car to his truck of wonder and pulled us into the warm embrace of safety. Whilst documenting the joyous occasion on his invoice, we were discussing fishing. The gallant and brilliant Junior then informed us of some key fly fishing locations. Junior, coming in clutch once more! Bottom line: If I'm ever in another jam near this area, or if you, dear reader, ever are, I very VERY highly recommend calling Kramer Towing.

Worst customer service in the towing industry, don't use them. Was told 30 minutes 4 times before…read morebeing yelled at after politely asking why I can't be told an appropriate time. My girlfriend flipped her damn car over and we waited for over 4 hours after deciding to go with another company, they showed up in 20 minutes. Save yourself the time and avoid them.