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    Auto Guardian

    4.2 (6 reviews)

    Services - Auto Guardian

    Vehicle towing

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    Milne Towing Services

    Milne Towing Services

    (136 reviews)

    Probably insane that as somebody who had their car towed this week I'm leaving a five-star review,…read morebut they deserve it . My apartment complex improperly towed my car this morning (story here: https://www.yelp.com/biz/montebello-at-summit-ridge-reno?hrid=mvbzlF1a8nmTLY7GOHfUGg&utm_source=ishare&utm_content=review). Milne was so understanding about the situation and recognized that the complex was going to hold me accountable even though it was the complex's mistake. They made the process so simple for me and knocked off one of the fees to relieve some of the financial burden. Many people don't realize that tow companies are just doing their job - don't put your anger in the wrong place .

    This towing company is nothing short of predatory and completely unprofessional. They went against…read moretheir own policy, refusing to accept a simple drop-off fee, and towed the car anyway -- because apparently fairness and following your own rules are optional. They constantly drive around the apartment complex like vultures, picking off cars with zero warning, zero notice, and zero chance for owners to move their vehicles. There's no communication, no courtesy, just pure opportunism. Blink, and your car is gone -- and they don't care about the stress, inconvenience, or cost they leave behind. If you value decency, transparency, or basic human consideration, avoid this company like the plague. They operate like it's a game of "how fast can we tow before someone notices," and the residents always lose. This is not towing; it's harassment with a tow truck.

    The Tow Truck Company

    The Tow Truck Company

    (52 reviews)

    My unpaved driveway is not the easiest to navigate in heavy snow. It has an incline and curves as…read morewell. My front wheel drive car had been doing well making it up the driveway until Tuesday night. I could not make it up the incline, and when I backed up to try again, I slid off into the slight depression that lines the side of the driveway. There was also a small mound of dirt that I drove over and so I was stuck. I called several tow truck companies, but many did not have the ability to do a "winch out". I googled "winch out services" and found The Tow Truck Company. The lady that answered the phone was very nice and instantly made me feel less stressed. She said she would send a driver my way in 15 minutes. I figured I'd wait awhile with the bad weather and probably many stranded drivers. The driver (Dylan) arrived in less than 45 minutes. He was super nice too and reassured us he would have us freed in a few minutes. After getting the car unstuck, he waited to make sure we arrived at our home safely before leaving (we took our neighbor's driveway instead). The cost was $255 which may seem expensive for a short time of work, but it is worth it to me if I am stuck/stranded. They charge $150 an hour including the time it takes them to travel to and from the scene. Again, worth it to have nice, professional help that responds quickly even in less than ideal conditions. They are available 24 hours. I highly recommend this company and will use them again should the need arise!

    Predatory? No…read more Scavengers is more apt. Reading the reviews, I experienced it. This is a company that profits from hurting people. Yes, there is the occasional road side assistance. Primarily they look for cars to steal. Harsh word, but appropriate. If your business model for profit is to look for mishaps to take people's property and charge an exorbitant fee for them to recover it, it is an ethical crime. Of course, they are only doing their job and wouldn't be able to do this "service" if property managements and other places contracted them for the service. They look for mistakes, hope no one finds the vehicles location in a timely manner to rack up fees and auction them if able too. All the while carrying little for the damage they cause to property, personal effects or the people's lives they damage with their avarice. Reno deserves better.

    Auto Guardian - towing - Updated May 2026

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