My daughter had a flat tire and luckily was already at her school. My husband and I would have…read morechanged it but the problem was the lug nuts did not seem to fit well into the tire iron that the car came with. I even went to Walmart to get a different size tire iron, again, no fit. Finally, we called Busy Bee and our call was answered promptly. The person was honest enough to tell us that it might take an hour to an hour and a half before someone can get to us. Which was fine, but we got a call from an older gentleman sooner to let us know that he will be meeting us in about 35-40 minutes and he was on time. He was pleasant and conversant while he was changing my daughter's tire and had the tools to take the lug nuts off. In addition, he patched my daughter's tire as well! Saved us a lot of money by not having to buy 4 new tires for an all wheel drive car. I will have to call them and find out the gentleman's name because we are definitely using them again and would prefer the same gentleman to provide the service.

Quick, nice, most efficient roadside service I have ever seen. We had flat tire in hotels parking…read morelot. Luckily it can be patched. Due to COVID-19 we didn't have much conversation. I was really appreciate their efficiency especially all auto repair shop are closed on weekends. We had their service through our credit card service. They will fill out form for you. Many thanks to their help.

Wow! Incredibly fast, reliable, in budget and beyond helpful in a pinch. On top of my car breaking…read moredown and needing a tow, it was extremely hot in reno plus the added bonus of being pregnant didn't help much. But both my drives Zack & Brandon were nice enough to let me sit in their trucks while they did all dirty work. They were friendly and communicative on both my tows to my destination. Not only were my drivers incredible, Mia in the office was personable remembering my name, facts about my pregnancy and showing true care/concern for my situation. I would 1000/19 recommend All Points Towing! As well as work with these three again! Thank you Mia, Zack & Brandon for such excellent care and customer service. I will continue to share my positive experience after such a sticky situation. Y'all don't skip out on All Points Towing!

Had to have a tow from home to the garage in town. Anthony (the driver) was wonderful. We have a…read moredifficult driveway but he maneuvered it like a pro. Efficient, but more importantly friendly and professional. A true pleasure to work with!

Amazing customer service! Sonia was super friendly and helpful. Came in with a flat tire and a new…read moretire to put on and they did all the work at no charge! I recommend RNR for all your tire needs!

49.95 for a single 15 inch tire mount balance only singles take out is a complete rip off. I find…read morethat insulting and the run around at estimate request is absurd.

My BFs truck has been out of commission and he's been unable to fix it so he called his insurance…read morewhich he has towing on his policy and A & A towing had a truck out to our house within an hour!! The driver was friendly and obviously was good at his job and had the truck strapped onto the flatbed in no time and took it to the automotive shop that was chosen with no incidents. Definitely recommend this company as we had a positive experience!

$280 for 5 mile tow in Reno Nv NOT CHEAP as A n A Tow is in Carson City…read more About $100 above th average perhaps due to tow trucks being in Carson City Nv when car tobe towed is in Reno Nv. Not sure of why an extra $100 is involved. Even then a reasonable amount for towing a normal car 5 miles would be around $100 total. [A real person did anser th phone = 2 extra stars. Stop th robots. Woah-bot]

I had a terrific towing experience with Carson City Towing. The operator, Ameliorate, was very…read morecourteous and helpful. I realize that these guys (and gals) are very busy helping stranded motorists, but having good customer service as well as a helping attitude is huge and that's what I received. Needless to say I tipped him well. Thank you!!

1 Star Update as of…read moreOctober, 2026: !!! BEWARE OF THIS COMPANY !!! I filed a complaint with the Nevada Transportation Authority (NTA) regarding Carson City Towing's billing and recordkeeping. It is being handled under Investigation I-2609-041. If you've had similar issues, contact NTA and reference I-2609-041 if relevant: nta.nv.gov | (775) 687-9790 | nta@nta.nv.gov I still have not received complete receipts/payment records. CCT changed a $600 invoice from paid in full to $600 due while the note still said "paid cc." They also claimed to have no record of towing my own vehicle even though I have their original receipt, CCT also claimed it had no record of another tow that I paid for, yet the company owner later contacted WCSO specifically about that same tow--the one they supposedly had no record of... There also appears to be a pattern in public complaints of people being told they cannot access belongings from their impounded vehicles, which is illegal and goes against the law. Nevada law requires tow companies to ALLOW VEHICLE OWNERS TO ACCESS IMPOUNDED VEHICLES and PROHIBITS holding personal property as LEVERAGE for payment, NRS 706.4467 and NAC 706.440. Original Review: Alexis, the office manager, called me from the company's business number, (775) 883-2524, about a personal matter completely unrelated to any towing service. During our conversation she screamed at me and questioned why I knew one of the company's tow truck drivers outside of the towing services he had performed for me. I later learned that Alexis is both the driver's former girlfriend and his supervisor, which made the bizarre nature of the call make considerably more sense. I find it wildly inappropriate that an employee would apparently obtain a paying customer's phone number through the company's customer database and use the company's business line to confront that customer about knowing her former boyfriend outside of work. My information was provided to this company for legitimate towing services, not for an employee to use for a personal confrontation. For context, I originally met this driver through this company. Over the past year, he had towed vehicles to my property and removed unauthorized vehicles from my property. I hired and paid the company for those services. It is absurd for a business owner and/or supervisor to shrink their client list based on the fact that an employee may or may not become friends with a client they have provided services to no less than five times. Nor does it change the fact that I was a paying customer and was entitled to professional treatment. Alexis speculating about the situation and then using company resources to confront me about it was completely inappropriate and unprofessional. Neither this employee nor I owe the company some sort of personal loyalty simply because I hired the company and he performed the towing services. A paid towing transaction does not give an office manager the right to police who an employee or customer associates with, period. The situation became so inappropriate that I had to send a cease-and-desist notice because of the conduct of a seemingly unhinged former girlfriend and the false claims being circulated about my private life. After experiencing Alexis's behavior firsthand, I looked through the company's Google reviews. I counted 16 negative reviews concerning the receptionist/front-desk staff alone, with customers repeatedly describing rude, argumentative, disrespectful, or unprofessional interactions. My experience made that pattern considerably easier to understand. To be clear, my complaint is not about the tow drivers. I repeatedly used this company because I was satisfied with the towing services themselves. My complaint is about an office manager using access she had through the business to contact and scream at a paying customer over something that had absolutely nothing to do with towing. That crossed a professional boundary I would never expect from a business I had repeatedly paid and trusted. I will take my future towing business elsewhere.

I went to this office on Wednesday, April 17, 2019. I wanted to check on auto auctions they offered…read moreand get any literature they have. I was in the area anyway, so I didn't mind stopping by here, especially after my positive experience the other day at their Carson City location, which has serviced me twice. As it turns out, their office was neat, and the employee at the desk for courteous and professional. Everything, including their tow yard, was clean. There was a comfy sitting area inside, to the right. They only had one vacant parking space at the office, but they probably do not get a lot of customers anyway. I found out they hold their auctions right at their tow yard on the last Thursday of the month, except this month (April). The employee told me their Carson City office has them the last Wednesday of each month. She gave me a brochure, and I was happy. That was it. I don't have much else to report here, but I got what I needed and was satisfied with my experience here.

If I could give this business less than 1 star I would. Extremely rude front desk staff who yelled…read moreat me on the phone when asking for help with my vehicle. Wildly unprofessional and condescending. Additionally, they said they'd communicate when they were on the way to pick up my vehicle/confirm it was picked up, and I never heard anything until I came home and my car was gone. Not impressed and will not be using them again.

I only put this as a five-star to make sure it didn't get pushed down to the bottom and it stays up…read moretop because people need to know about this, cheapskate scam artist. He is absolutely horrible service paid this man in April and I've never received the work done on my car and it's now September. And I still haven't been paid back in full he continues to push me off week after week telling me he's trying the best he can. He disrespects me and he calls me names and is highly unprofessional. I would not refer this man to save anyone's life with their car. I wouldn't let him work on my car ever.

If zero star is allowed, I would give zero star. DO NOT USE…read moreTHEM FOR ANYTHING. I am reporting this to roadside assistance programs, irresponsible company like this one should NOT be part of the emergency system. Our car broke down while we were on vacation, roadside assistance assigned this company to our case. The driver, apparently the owner "Mike", kept saying he will arrive in 2 hours, and then several more additional 2 hours, and then say his truck broke down and promise he'll come early next morning. The second day we called him early morning to check on status. Mike said he'll arrive in 30 minutes and then ghosted us and stopped picking up the phone. If you don't want to do business, just say so. Why kept lying and kept people hanging for more than 36 hours in cold snowy weather?

Super easy people to work with! highly recommended!…read more call Luis, he always answers, and he's bilingual!

Really nice business! They were here in 30 minutes, super nice, and good prices. Would definitely…read morerecommend!

I recently experienced a flat tire while working on USA Parkway in Sparks, Nevada. Given the high…read moretraffic volume and inconsistent cellular reception in this area, I was particularly impressed by the service provided by your operator, Larkin. Mr. Larkin demonstrated exceptional professionalism and courtesy, maintaining proactive communication throughout the entire process to ensure I remained informed while I was at my office. Luther's Towing has provided outstanding service, and I intend to utilize your company for all my family's future needs.

I had a front tire go flat in seconds while traveling North on hwy 580 right before the Galena…read morebridge. On the right side shoulder and people were speeding fast past me. I couldn't get out of my side. called On Star and they took care of everything including calling for tow truck. I was blessed to have Allen show up! He was sooo nice and happy and freaking rocked changing my tire while the car sped by. Thank you Allen for being an amazing young man!! Great service and great attitude!