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    Milne Towing Services

    2.3 (136 reviews)
    Open Open 24 hours

    Services - Milne Towing Services

    Vehicle towing

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    Lumina Apartment Response

    I'm a veteran that lives in Lumina Apartments. I barely have money to get by and this company impounded my car that had emergency lights on. I was away for 2 minutes and they towed my car. The dispatcher said it's $400. We need to start addressing these people as thieves this is not a business.

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    5 years ago

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    5 months ago

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    11 days ago

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    1 month ago

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    4 months ago

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    5 months ago

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    8 months ago

    Tows cars at any chance they get and then has the gate closed so they can rack up the fees to get your car back.

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    1 year ago

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    1 year ago

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    6 months ago

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    2 years ago

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    8 months ago

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    4 years ago

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    2 years ago

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    10 months ago

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

    They dirtied my car, refused to clean it and were very unkind and rude.

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    4 years ago

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    4 years ago

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    2 years ago

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    Ask the Community - Milne Towing Services

    Review Highlights - Milne Towing Services

    My auto insurance did not have any immediate towing service in the area (@2AM) so I called local police and they dispatched Richard from Milne Towing.

    Mentioned in 2 reviews

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    The Tow Truck Company

    The Tow Truck Company

    (52 reviews)

    My unpaved driveway is not the easiest to navigate in heavy snow. It has an incline and curves as…read morewell. My front wheel drive car had been doing well making it up the driveway until Tuesday night. I could not make it up the incline, and when I backed up to try again, I slid off into the slight depression that lines the side of the driveway. There was also a small mound of dirt that I drove over and so I was stuck. I called several tow truck companies, but many did not have the ability to do a "winch out". I googled "winch out services" and found The Tow Truck Company. The lady that answered the phone was very nice and instantly made me feel less stressed. She said she would send a driver my way in 15 minutes. I figured I'd wait awhile with the bad weather and probably many stranded drivers. The driver (Dylan) arrived in less than 45 minutes. He was super nice too and reassured us he would have us freed in a few minutes. After getting the car unstuck, he waited to make sure we arrived at our home safely before leaving (we took our neighbor's driveway instead). The cost was $255 which may seem expensive for a short time of work, but it is worth it to me if I am stuck/stranded. They charge $150 an hour including the time it takes them to travel to and from the scene. Again, worth it to have nice, professional help that responds quickly even in less than ideal conditions. They are available 24 hours. I highly recommend this company and will use them again should the need arise!

    Predatory? No…read more Scavengers is more apt. Reading the reviews, I experienced it. This is a company that profits from hurting people. Yes, there is the occasional road side assistance. Primarily they look for cars to steal. Harsh word, but appropriate. If your business model for profit is to look for mishaps to take people's property and charge an exorbitant fee for them to recover it, it is an ethical crime. Of course, they are only doing their job and wouldn't be able to do this "service" if property managements and other places contracted them for the service. They look for mistakes, hope no one finds the vehicles location in a timely manner to rack up fees and auction them if able too. All the while carrying little for the damage they cause to property, personal effects or the people's lives they damage with their avarice. Reno deserves better.

    City Auto Towing - They towed me out of my driveway where I was stuck, during a snow storm.

    City Auto Towing

    (92 reviews)

    First of all, people need to understand towing/salvage is a very tough and expensive industry…read more That being said, Daryll and Wendy seemed a little gruff and tense at first. But they went well above and beyond for customer service. I was stuck in a real bind which was my own fault. They answered all my questions, multiple times, on both the phone and in person. They walked me through the process of getting my car back and were extremely helpful and thorough. They were honest and the lot is secure with cameras. I was missing property and they understood my concerns and were amiable to the police being called. It turned out the highway patrol had it in safekeeping.

    Used City Auto Towing through Progressive roadside assistance and had an extremely unprofessional…read moreexperience. The driver went to the wrong gate entrance at our complex. That gate cannot be opened from our side, and within about 10 seconds of arriving, instead of trying to communicate or find the correct entrance, he immediately left. He called us asking us to open the gate, but we explained he was at the wrong one. When we called dispatch back, we were told they would not send another driver. Apparently the driver told them the gate "wasn't open" and that we shouldn't be serviced. When I explained that he was simply at the wrong gate, the dispatcher became defensive and accused me of being rude instead of trying to resolve the issue. After that, they refused to help further and eventually stopped taking our calls altogether. This was one of the worst roadside assistance experiences I've dealt with. Completely unprofessional customer service and zero effort to actually help the customer. I'll be filing a complaint with Progressive regarding the situation. If you use roadside assistance, I'd strongly recommend avoiding City Auto Towing. If anything goes wrong, don't expect accountability or customer care.

    Milne Towing Services - towing - Updated May 2026

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