called and had services completed on the same day professional and correct service received great job and very happy read more

Do not use these folks. They are absolutely terrible. They are extraordinarily rude. They do not provide good customer service. I am currently trying to work out an issue with them. They wrecked my car after it had been towed and they're denying it even though we have video from the tow service that picked up the car to take it to the body shop and we have a video before the car was picked up by them. They are literally the worst towing service that I've ever heard of. Please be advised do not use these folks. read more

This is a predatory tow company They will tow your car for no reason. Don't go to Burlington or they will tow your car. read more

I was quoted nothing close to what I was ultimately charged. The company seems to set its own prices rather than follow its regulated rate listing. I was billed $213 for fuel alone, and the total is $710+ for a vehicle that sat in their yard for less than 15 minutes. I arrived while they were unloading my car, so I know exactly how short the stay was. The handling was also rough. My vehicle was treated carelessly, and I'm not convinced the operators have adequate training. Gouging is an understatement. Get everything in writing and compare the invoice to the posted regulated rates before you pay. I'd avoid this company. read more

Car was stolen and recovered but the car was beat up and wouldn't start. Cliff was very helpful and kind to me and my husband in a very tough time. He also arrived quickly and was very professional. We thank him profusely. Give him a raise. read more

Hope you never have your vehicle towed there. They damage your vehicle and take no ownership of it. Office staff are rude and by the way you are treated, this kind of service or lack of service is common. Things you learn if you are ever in an accident, don't use them. read more

Towing sucks they treat your car like a toy Drivers have horrible attitude and rude Not clean Call Anderson towing they're better and kind read more

They got my daughters car fixed same day! Chris was very responsive and helpful! I Highly recommend them for your auto repair needs!

My daughter's vehicle was towed here by Sparks PD. We called first thing in the morning and were told they needed a 30 minute notice to pick up our car. We called at 1:13 p.m. They told us their location and that we HAD 30 minutes to arrive. We arrived within the window. I paid the bill, in CASH. My receipt said 1:55. Our vehicle was clearly visible in the shop and easy to back out. The woman said, "oh, let me get someone to pull it out for you. It will be a few minutes." We went outside to wait. In the meantime, a pregnant woman and two children brought lunch. Tow truck driver came in and unloaded a non running vehicle blocking access to our vehicle (and he also left that vehicle two feet in the street, causing all others to have to drive around it!) At 2:25 I went in the shop and asked when they thought they may be able to pull the vehicle (that I had paid my bill in full on) out? Pregnant lady informed me they require an hours notice that I am not allowed to walk in. I said, "Ma'am. I, in fact, did call. I was told 30 minutes. I called at 1:13. It is now 2:25. That is well past an hour." She informed me my call came in at 1:22 and their priority is going to pick up wrecks. The person that I later discovered was her husband (I believe) came and moved non running vehicle and backed our car out at 3:00 p.m.--over an hour after I PAID my bill. When I complained. The driver called me a crazy bitch. The woman at the desk said, "Have a nice day." I am not really sure why I had to stand outside and wait for 45 minutes for the tow guy to have lunch with his wife and kids after I paid my bill. TERRIBLE service. TERRIBLE people. I will report to BBB. I also think Sparks PD, etc. need to look at their contractors. USE Milne. They are professionals. read more

I had an excellent experience and can't recommend Kris enough. My F-150 was overheating, and I wasn't sure why, as there was no apparent coolant leak, but the coolant was still getting low all the time. Strangely I always had what looked like water and oil dripping from the bottom of my vehicle. I called Kris, and he estimated he'd be at my place at 1 PM but got done early and came by to look at my truck. He was able to see dried coolant around the water pump. Turns out the *previous shop* to work on it had not put all the bolts for the water pump back on (something I honestly wouldn't think of looking for), which leads me to believe that when my engine is under load (towing) that I lose coolant due to evaporation from the gap where the previous mechanic either didn't bother to put the bolt back and or lost it. Kris got everything back together - all right at my house - and I was good to go; it's been over a week, and my truck has no more overheating issues or leaks. I appreciate Kris' honesty and promptness. I can't recommend him enough. read more

My AC / Heater had been making a loud noise all summer and I didn't want to take it to a mechanic because I don't trust them if I'm being honest. I feel like most shops see a woman and try to take advantage. I had used a mobile mechanic before, so I came to the Yelp community to get a referral, and found these guys. I had researched, watched some youtube videos, and diagnosed the issue on my own. I believed it to be a blower motor, and looked at Amazon to get one and found one for $60. I made the call to MM, and they gave me a quote for the blower motor replacement, and I paid $30 deposit and made the appt for that week. They had a cancelation, and called, and I got it done a day sooner even. The young man was on time, friendly and got right to work. He asked if they diagnosed the problem and I said I did and I got a raised eyebrow because what if it wasn't that? I said the part was only $60 and I could return it if it didn't work to fix the problem. I sat and watched him take out the glove box and reach in and remove the blower motor and attach the new one, and it fixed it! It literally took maybe 15 minutes! It was so easy, and I know now I could do that :) I should have tried, and saved the money, but I'm glad they came, and they fixed it. It was an additional $119 and I tipped him so it was about $150 plus the part cost. Kris was great, and I would highly recommend him for his knowledge, and fast work. The dispatch sent me the total due afterwards, and I paid online. it could not have been easier, and if you are like me, and have a healthy distrust of mechanics, breath easier and trust this company to take care of you and your car. You won't be sorry! read more

Mobile Mechanic Services & Towing - Roadside Assistance Near Me - Reno, Nevada

A+++ service! I called around and this company had the best price in town, by far. They scheduled my tow promptly and Lester was awesome! I highly recommend this service. read more

Highly recommend this towing service. They beat the estimate to get to me and were awesome helping me get from stranded to a good solution for after hours drop off for a flat tire on my EV. Thanks! read more

On time, great service and professionalism. Thank you Joey. Tell them what you need and they will help make it happen.

I would highly recommend this service. Both the service and support were amazing and Mike (the mechanic) was fantastic!!

I was told it was my was my heater core 1500.00 price went up to 2100.00 , nope not heater core its water pump,I had to buy water pump, guy dropped it broke plastic wheel on it had to go purchase another one. Oh that's not problem check engine light on had to sell it for 1000.00 They have no clue on what good service is. The quality of work Is terrible my dash was put back incorrectly hanging off plastic pieces all broken. Don't trust them. read more

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Absolutely horrendous!!! Inconsiderate, rude, and completely disrespectful. That's just their driving.

Didn't do what was on the codes that came up instead they did two other things and my check engine light is still on cost me $1600.00 and said they could read more

Worst company I have ever dealt with. R/R means remove and relace. Never finished the job!!! Removed a hose that I found was bad. They never told me I have asked them to make things right 3 time with no response! Bad service. Unskilled mechanics. Poor ethics!!!! read more

I've used this company on 2 separate occasions and both times they've been fair, friendly and reliable. One job was a mechanical repair and the other was a small electrical job. And they came to my house and did the job and made it convenient. Why go to a dealer and pay those insanely high prices or drop it off to a local mechanic and wait for days to have it looked at? They come to you and make it right. Will be my go to company. read more

The response from the owner after I left my review on Yelp tells all you need to know about this company and the value they place on their customers. I detailed all interactions I had, and his response was all the way from left field. I never said anything about a hammer, and the grease you see is WD40. read more

Mobile Mechanic Services & Towing - Did it with no force. - Roadside Assistance Near Me - Reno, Nevada

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My oil pressure sensor went out on our Tahoe the evening before Thanksgiving, and when I called, they were very responsive, very punctual and stated they would be out the next day. The mechanic Kris was prompt and honest as well as understanding to our concerns. We provided the part and Kris installed it. We were visiting family and the shop gave us peace of mind in knowing that our vehicle and repairs are in good hands. read more

My wife's car started dying and it we didn't want it towed. We just moved to Reno so really didn't know anyone or trusted mechanics. We call Mobile mechanics and they were on it. Easy scheduling, Kris was outstanding with his customer service and knowledge. What we perceived as one problem turned out to be another. Still no issue. It took us a little while (we ordered the parts) and the price was great (not too expensive) and the quality of work was beyond what I expected! I will definitely be calling this team for all my vehicle needs!! read more

Our car broke down last Saturday 25 miles outside Lake Tahoe and we had to call AllState Roadside Assistance. After a couple of other towing companies canceled on us, AllState finally connected us to this service. Kris was super responsive via text. Todd drove all the way from Reno to help, towed our car into Tahoe, and then even helped me load the car onto a car transport so I could get it back home. Very professional, arrived on-time as promised, and the overall experience was very smooth. I'll gladly recommend Kris and Todd! read more

I needed my vehicle towed from an accident while I went to the hospital. Todd picked up my truck, brought it the repair shop and secured my vehicle against vandalism. The next morning he called to give me the details about where my vehicle was located at the shop and confirmed this with the shop as well. The whole experience was so stress-free! I really appreciate the concientiousness of everyone at Mobile Mechanics. Thank you! read more

We had been broken down for two weeks and were at our wits end as we had been stood up by two other mobile mechanics who promised to show up and never did. I found this company here on Yelp, and as soon as the tech came out, he knew right away what the issue was after doing a diagnostic and actually listening to us as we told him everything we had already replaced. A couple of days later, they came back out to fix the problem, which was the fuel pump . We can't even begin to say how thankful we are for their professionalism and timely repair. We highly recommend this company if you ever need a mobile mechanic as they're prompt, reasonable, and reliable. We will definitely use them again. read more

My husbands 2001 Chevy broke down and needed a new fuel pump. Other places wanted to charge him $1500. Mobile mechanics was able to cut that in half saving us a ton of money. Scheduling was super easy and they really worked on getting us in asap. The mechanics were quick and efficient and backed up their work. They really helped us out and we will definitely be using them again in the future. read more

My car had its catalytic converter stolen and they came to the rescue. They installed a replacement and got me back on the road quickly. Thanks! read more

Highly recommend this company!! reliable and honest mobile mechanic services. Will definitely use again

Beyond happy with the service I was provided! Great customer service and shows they really do care.

These guys are great! Had a check engine light cone on along with reduced engine power. They came out, hooked the car up to a computer and drove it around. Diagnosed the problem. We looked together at prices for the part. Rock Auto was half the price of O'Reilly. Ordered part and they cane out installed and calibrated. Their diagnostic fee is a small amount less than the other and they gave me a credit back since they installed the part Just a wonderful experience read more

Honestly my breaks have been bad and I've gone to other shops and it's been a hassle. Kris not only came to me but got my breaks fixed quickly and was honestly and priced fare. Thank you so much! read more

Drug Abuser and unreliable service unfortunately. Kris, the mechanic came to my house, with his assistant, the job was to fix the check engine light. Kris told me to drive my car for a couple of days and see if the check engine light comes on and if it does he will put this other part in. They did a total of 30 minutes of work. I paid them for an hour and a half or so of work. Yet they decided they are not going to come back and finish the job as agreed.. The mother is on drugs, she text me 16 different times, called me five different times, and change her mind on the pricing four different times. With respect I called her out and said, hey, why are you calling me so much I already agreed to price via email. How it works is, they send you an invoice via email you put in your debit or credit card information and you agreed to a $30 down payment. I did that so I was not sure why she continued to call me. She sent me three different emails, and she had told me a reason for calling was things have changed, this is the new plan (her words). Three days went by, and because Kris is the son, he text me and said we're going to refuse the work we said we would finish. I said that's fine, can you please give me back my money I already paid you. No. No money back for me he said. I said, I understand you put on one part even though my check engine light went on and it didn't fix the problem, but we agreed that you would put on this other part, (mass air flow sensor). Mind you, Kris and his assistant we're only on the job at my house for a total of 30 minutes, and I had paid them for an hour and a half or so. So it wasn't like I got what I paid for. And it wasn't like they fixed my problem. And it wasn't like this was at all our agreement. We are keeping the money was his mother's and his final response. You see, this is the problem with people on drugs. They're iffy, they do the right thing sometimes but just cannot uphold, character integrity, and good faith business practices all the time, as a reputable business should and more times than not does. I gave them an opportunity to give me at least half my money back, because in all fairness they did do something despite the fact they were supposed to continue. However at the end of the day they didn't finish the job, and they didn't refund me any money. This could be you. On top of this, they wasted 3 hours of my time by calling me on Saturday and Sunday, along with the 15 plus text messages from the mother who has absolutely no mechanic or part knowledge. And honestly, I have no idea why she continued to call me because I agreed to the quote for the mother sent to me by email two days prior. But yet, she just kept calling. But this is what people on drugs do, when they need more money they try to make things up and see what else they can get from you. And I want to make this clear, I am no better or worse than them. I just wanted them to fix my car like you will. I'm not judging them for being on drugs. Everyone deals with something seen or unseen. But the thing is, I gave them a second and a third and a fourth chance to come up with a reasonable solution then make this right or no review or complaints with me filed. However, like people that claim their victim and on drugs unfortunately do, they ended up resulting back to their own selfish unprofessional means and keeping all the money. And in their mind, which is not in a right state of mind, they don't see anything wrong with that. This is what victims do, especially grown men and women that don't want to get the help they need. This is sad. So this part is for everyone reading, this mother and son business believes they could take advantage of you and get some more money out of you, they will. And honestly I never cared I agreed just wanted a mechanic to come to my house and take the burden of me having to go a shop. Having a mechanic come to your house is very convenient. I am trying to put up the proof of the text message Kris sent me, telling me what part to get from AutoZone or O'Reilly's, however, the add photo function is not working. Be that as it may, you hire these people, you well know exactly what I'm talking about right when you meet them. Good luck. Maybe maybe not it will work out for you. It was a 100% complete time waster for me, I wasted more time than the actual job would have costed or even took. I truly didn't want to relieve such a review, however, they gave me no choice. I told them this would be the result if they wouldn't give me any money back and they have chosen not to. How sad. What they pulled here was just uncalled for. read more

Can not say enough about the repairs Kris make to my BMW X5. Replace E brake assembly in record time. E Brake is working great.

Daniel called to let me know he was on his way to my house, arrived on time, was polite, friendly and knowledgeable. Ignition coils were replaced in about an hour, as quoted. So convenient to have repairs done at home. I would highly recommend & will definitely be referring Daniel & Mobile Mechanic Services to anyone that needs auto maintenance completed. read more

I don't recommend it. They are not reliable. I called Mike and schedule a job at 5 pm on Saturday 06/17. Nobody showed up no any text or calls. read more

I was able to make an appt same day, and the phone rep I spoke with was very pleasant and helpful. The mechanics arrived in a timely manner, and were respectful, communicative and knowledgeable. They figured out an issue w my battery that 2 or 3 other mechanics didn't catch and had cost me a lot of money trying to repair. They took a quick trip to the auto store to grab the part for my repair. I paid only the diagnosis fee, and my vehicle was serviced within an hour of them arriving. This service was super convenient and stress free, and I felt I could really trust the mechanics and the company as a whole. I'd definitely recommend them! read more

We own a 2007 Pontic G6, an older vehicle we kept it as it is in great shape and is a great road car. Recently my wife went out to start it and it would not fire up. I called Mobile Mechanic Services and they scheduled Chris to come by and take a look. Chris determined within a few moments that our fuel pump was not operating. He showed up with all of the tools necessary which was good as he had to drop our fuel tank to change out the fuel pump. Chris had everything wrapped up in a tad over three hours and it was all done right in our driveway! We are very happy with the service and highly recommend this company! I asked Chris for some cards and plan to hand them out to friends and neighbors. Bryan & Cindi Johnson Reno, Nevada read more

Where do I start, I just moved to the area and needed some serious work on my 06 Trailblazer, Stubbled across these guys on google and frankly I will tell they work fast clean and they install customers part and the best thing is they come to you. They are reasonable priced actually they have the best prices in town, furthermore they know what they are doing when it comes to car care and they're not there to screw around by screwing you over. I've never met a more competent staff and efficient staff of mechanics any where. If your looking for a now nonsense competent and well prepared and fast and convenient mechanics this is your team since I've been in town for less then a year I've used them several times on both my vehicles and frankly wont go anywhere else until they say its a issue they can't handle. read more

They checked my Dodge Dakota with 242k miles. Did what needed to been done. As a Senior I feel secure driving my truck after they thoroughly went thru it, crawled under it. Filled transmission fluid, no leaks, checked to make sure battery was charging! I will definitely call them again! read more