Archer Cleaners

3.0 (50 reviews)

InexpensiveLaundry Services, Sewing & Alterations

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Updated over 3 months ago

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Clothing alterations

Clothing mending and repair

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Archer Cleaners - Laundry Services Near Me - Chicago, Illinois

Archer Cleaners - Red tape they used to indicate the stain that looks like oil or blood - Laundry Services Near Me - Chicago, Illinois

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Archer Cleaners - After - Archer Cleaners was able to get out ~90% of the dirt (just a little bit of white residue). I am very pleased with the results! - Laundry Services Near Me - Chicago, Illinois

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Jonathan E.

Poor customer service. Cleaned some bedsheets to have my bed skirt totally ripped up. Pillows still wet. Don't go here, you'll regret it. Requested a refund for just the bed skirt, and the guy refused. He tried playing it off and said it was ripped up before but couldn't show any evidence.

Red tape they used to indicate the stain that looks like oil or blood

Aracely M.

RUINED MOTHER OF THE GROOM GOWN ***This post is long over due, but i wanted to make sure this experience was brought to light considering the multiple trips my family and i had made to this establishment leaving furious with not one single phone call from the owner. The last Saturday of June i decided to take my mothers gown and my bridesmaid dress for a simple steam before my brothers wedding the following weekend. After calling first to ask if this could be done in such short notice i was told this could be done and to my surprise in two days. I took the dresses in and even noted to the person who took my mothers dress that there was a light snag at the front of the dress that i was completely aware of but i wanted to bring to his attention to make sure no misunderstandings would be made when i picked up the dress. He then stated that it would not be a problem , i left the cleaners feeling great since it was one less thing to check off my list of things to do before the wedding. I received a call from my sister who went back to the cleaners with my mother to pick up the dress , when they returned home and took a look at my mothers dress they found what looked to be large stains through out the bottom of the dress which was chiffon . She immediately took the dresses back and was told to return the following day as they would take care of it. the following day my sister goes back to the cleaners to pick up the dress which was not ready as the person at the desk stated that the owner had left ME a voicemail message stating that they would not to any work to dress until i agreed to pay $10 to clean the stains as this was not done by their establishment. i later realized he had left me a voicemail that i had not heard until then due to the chaotic schedule i had that week with the wedding and work. For one i cannot believe that the owner was not taking any responsibility for what his establishment had done to my mothers dress but on top of it he refused to clean off those stains over a measly $10!!!!!!! At that point my sister agreed to pay the amount since we were in need of getting this over and done with. Wednesday my sister returns to find not only more stains on the dress(one at the bottom that looked like a grease or blood stain) but now the embellishment on the top portion on the dress was UNRAVELING and more snags were added. My mothers beautiful $500 dress that took MONTHS to find was RUINED . at this point my sister spoke to most of the employees to which they even were embarrassed at what the dress had looked like each time they took off the garment bag that week.. My sister had told them we expected a phone call from their owner but that phone call never happened. Lesson learned, always check yelp reviews before having any establishment work with anything that has value to you. Thankfully we were able to find the same dress at another store in such sort notice but there went another $500 down the drain, i write this review to not only caution anyone wanting to take their business there but also for the owner to reflect on his lack of customer service and the ability his staff and or equipment have to handle such delicate garments. Please also be advised that whatever garment you bring for dry cleaning no matter how delicate, they will grab and throw into a bassinet with other garments, this in turn is what probably caused more snags to my mothers dress as my sister stopped the cashier from throwing it in the bassinet when she noticed on her last trip to the cleaner.

4 out of 10 had this tag.Took the same items to cleaners & tailors at 1651W Roosevelt and ALL of the items were cleaned like new

Rai A.

Do not go here! I had a manager/owner(Nick) call me after I complained about the bad work of cleaning my families cloths. His reply was since I left with the cloths they have to recharge me for the cleaning(which wasn't cleaned in the first place) If you like febrezed cloths(since they don't clean them) and double creases... You would love going to this bad establishment?..

Before - Note the dirt around the wrist and sleeves

Katherine C.

I have used Archer Cleaners twice to wash my Canada Goose parka. Both times they cleaned it so well and I'm throughly impressed that they are able to remove months of dirt and grime. More importantly, they have excellent customer service and patiently addressed my questions. Unfortunately, they didn't honour the $10 off check in because the offer has expired. Initially I would have given 4 stars because of this situation, however they cleaned my parka extremely well and even at $16 it's a great price! I will be returning!

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Steven B.

11 years ago

I don't use cleaners often but have been to a couple different ones and Archer Cleaners definitely is the best i been too. The place is very clean and modern looking oppose to the 80s laundromat feel i get in other dry cleaners. And the work I have done from cleaning to pressing to tailor work has all been great read more

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Chuck Y.

14 years ago

Unethical. Their sign states $2.00 per tie; however they charge $2.50. The Owner/Manager would not refund $1.50 (plus tax) for three ties. This was my first and last impression of Archer Cleaners. read more

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LF J.

16 years ago

They are irresposible! Once a "loyal" customer, but a few months back (soon after they had opened), I vouched to never return. They were fairly new, so they didn't have an entry in yelp for me to post a review. Now here I see them, so I want to warn people by sharing my experience. My story: I had taken a nice Hugo Boss shirt there for your typical cleaning and press. I'm not sure what they did, or spilled on it, but they ruined it - left stains on the front and sleeves of the shirt. When I asked them about it, they denied the whole thing. I gave them a few opportunities to clean the shirt and they couldn't. I believe they spilled dyed on it, and they said it was like that - NOT true! I asked if they had a reumbursement process; it was 10 times the cost of the cleaning and press. So basically, they wanted to reimburse me $10 - $12 (I can't remember the exact amount) for a $100+ shirt. I tried to explain the value of the shirt and finally said, if I'm to take the $10 - $12 or nothing, then give me insignificant dollars (for matter of principle). However, they then told me that they get to keep the shirt. Are you serious??? I told the guy no thanks (again, for a matter of principle). Oh yea, "they/the guy" was the owner. His name is Nick, and in my opinion was completely unfair, uncooperative, and irresponsible. If they didn't care about me as a "loyal" customer, they won't likely won't care much about you. My suggestion: stay away from this place as best as you can. Best of luck finding a better place that lives up to their mistakes and values their customers. read more

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B T.

10 years ago

Two years ago I dropped off a dress, a cardigan, and a suit to be cleaned, and they smelled like cigarette smoke when I picked them up. When I got home and took another sniff my fears were confirmed. The smoke smell was definitely in there. It was like my clothes had spent the day in a 1960s pool hall. I didn't want to jump to conclusions, though, so I went to Google and found out that although dry cleaning solvents can make clothes smell like kerosene (from machines not working properly), the smell of cigarette smoke is not something solvent leaves behind in the drying process. If I didn't know any better, I'd say one of the employees was smoking while working. I don't smoke, don't have any friends that smoke, don't go to bars, and the garments were clean when I brought them in, they had just been in boxes and had a "plastic" smell. Not great for a wedding. Also, I didn't have time to take them to another place before the wedding. read more

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Aurora H.

229

13 years ago

I've been taking my dry cleaning to a discount chain laundry service because it was cheap. But after getting burned way too many times with sub-par results, I decided to shop around. Archer was my first destination. I walked in and was immediately greeted by an adorable and super friendly guy behind the counter. He talked about how this was a family business and their top priority was customer service. he even brought his mother out to meet me. They took about 20 dress shirts, quickly checked them and told me they're return them in two days. All for a total of around $22. Super cheap. Turns out, customer service is indeed their top priority. They've always been just as friendly as the first day. Always deliver on the estimated date and are very affordable. They also have a frequent cleaner program that makes this a VERY SMART option for people who need regular dry cleaning. And if that wasn't enough, there's a parking lot! Love it. read more

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Kristine J.

9 years ago

Don't offer same day service when you cut off the service whenever you feel like it! I am a very accommodating person, I'm am only writing this because it has been happening too often. It is not ok! You have officially lost a loyal customer. I am not going back! read more

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Jennifer C.

10 years ago

Yes, the owner did offer me a refund, but not until 4 months after I posted my review. At that point why bother.

Business owner information

Nicholas S.

I apologized and offered Ms. Jennifer C a complete refund and more…

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Luca M.

16 years ago

I have been going to this cleaners since thay closed the one on 31 and Halsted and I have had no problems, always nice and thay know my name like we are family. Had no car for a few days and thay said no problem we will bring your stuff to you. read more

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Jaime G.

12 years ago

I've been a customer at Archer Cleaners for about a year, and in that time, I've had them do all kinds of great work for me. Fixing coat linings that have ripped, replacing broken zippers, hemming pants and jeans, and, every week, they clean and press my husband's work wear perfectly. Plus, they're some of the nicest people around. You really can't beat the service here. read more

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Mark R.

14 years ago

This place is terrible. 3 noticeable ink marks were found on my dress shirt and when I confronted the so called owner (seems too young to be any type of owner) , he was very smart alec about it. It was suppose to be a simple job to dry clean the shirt, instead someone decided to ruin it. Never again. read more

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More info about Archer Cleaners

1514 W 33rd St
Unit L
Chicago, IL 60608
McKinley Park
Directions
(312) 225-6000
Call Now

Payment methods

Does Archer Cleaners take Bitcoin?

No, Archer Cleaners does not take Bitcoin.

Does Archer Cleaners take credit cards?

Yes, Archer Cleaners takes credit cards.

Outdoor Amenities

Does Archer Cleaners have bike parking?

Yes, Archer Cleaners has bike parking.

Does Archer Cleaners have parking?

Yes, Archer Cleaners has parking options. Private Lot Parking, Street Parking

Other Amenities

Does Archer Cleaners have free WiFi?

No, Archer Cleaners does not have free WiFi.

From the Business

Specialties

Let us service all of your clothing needs from dry cleaning to laundry, wash and fold, tailoring, and leather and suede cleaning and repair. Our competitive prices are only outmatched by our great customer service and impressive quality of cleaning. So if you want more for your money and are tired of substandard cleaning give Archer Cleaners a try today.

History

Established in 2009.

Established in 2009

More Info

Hours