I totally agree with Neela S. Absolutely, a bunch of crap that she's dishing out! Claims to have a special technique, following the shape of your brow bone. Uses wax like everybody else and no special technique involved and she is the most narcissistic person in the brow business that I've ever met in my life and introduced me to the most horrific and insulting experience that I've ever had with my brows. Absolutely screwed up my brows terribly - one is severly over thinned and it is noticeable that that they are different. One has an arch and the other doesn't! The kicker is she wouldn't acknowledge or apologize that she messed me up. I only asked her to clean me up. She kept yelping about her technique, how great she is and the proof per her is she's not public. Now I know her only technique is to trying to brainwash clients that they are special because she's special and because of her exclusitivity, she's worth her pricey fee. When she presented me with the mirror, I shared my concerns and asked her to balance out my brows. She went into a long and animated dissertation about how great she is and told me that she did everything right and that I was just seeing things. I shared my concerns again and then she went from what said before to my expectations were too high and she agreed that my brows were off but she wasn't going to do anything about it. On another note, when I first called her, she was ranting about being on time and that she doesn't take first timers in if they blow her off. I said I shared her sentiment, that's not my M.O. and because of her commitment to time, felt that there would be a mutual respect for mine as well and that meant I wouldn't have to wait. That was a lie. Got there on time but guess what she was 20 minutes late and didn't apologize. I accepted her lectured me on the phone about her great she was originally when she told me that even if you have some issues with your brows, she could take care of that with no problem. That was false too! She even insulted me by saying "look at me when I talk to you" and that I obviously expected more out of her that what she could deliver --- again she's just public and this is not a service business and that she didn't care that I was not happy." It's obvious to me that she's all about the money!!!! Paid her even though the experience and she were so pathetic. She faked an attitude of Ms. Empathetic as soon as she got my money. Said you're not happy with your service and what can I do to fix this. Funny I said, thought you were not in the service business. All I can say I learned my lesson as this was a rushed decision on my part to try someone different. If they had a rating of 0, I would give her a 00. read more