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    Recommended Reviews - ARC Vita Health

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    3 months ago

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    2 years ago

    Helpful 4
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    11 months ago

    Front desk rude been here 50 mins waiting for random drug screen they're having problems with there computer system avoid this ARC

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    1 year ago

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    1 year ago

    Fast service! I couldn't find my confirmation number and email but since I registered they found my account and got me in and out.

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    Reno Diagnostic Centers - Everything this company isn't

    Reno Diagnostic Centers

    3.0(105 reviews)
    3.9 mi

    My doctor sent two orders over for a DEXA scan and ultrasound. I called and scheduled the…read moreultrasound since it was a private pay procedure. However, they would not let me schedule the DEXA scan because it was under insurance. They would call me. Well, fast forward two-plus weeks and I finally called them. I spoke with scheduling (I believe it was a call center out of the US given the accent and demeanor) and was told that it had already been scheduled. I had to explain that the scheduled test was for the ultrasound and NOT the DEXA scan! She seemed a bit confused but then admitted that it had been overlooked and proceeded to schedule my appointment for five weeks out. So far, not so good. I hope my actual appointments are better. I wish these places would use local people for scheduling which would give it a personal feel rather than mechanical. I worked in a busy medical office for 30 years and retired six months ago. We never switched to an automated phone system and our patients were very appreciative.

    I have been trying to get an X-ray here for EIGHT MONTHS. For whatever reason, these people can't…read moreseem to make it happen. First it was my insurance. Then it was a snow storm. Then it was insurance again. Then it was the doctors office scheduler. Then they didn't have the right form. Then they "stopped doing X-rays on Saturdays". Now they do not have "me in the system" even though I was in the system two days ago when I tried to have my X-ray on a Saturday. It's blowing my mind at this point. How is this place still open? One wonders. Anyway if you have any say in the matter, I would try my absolute best to avoid this place. Or you can wait eight months for a basic run of the mill X-ray.

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    Reno Diagnostic Centers - Don't look back! Or lower back

    Don't look back! Or lower back

    Reno Diagnostic Centers
    Reno Diagnostic Centers

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     Renown Health X-Ray and Imaging - Center C

    Renown Health X-Ray and Imaging - Center C

    3.5(13 reviews)
    1.2 mi

    Initially scheduling was an outright nightmare and I would give scheduling zero stars. However the…read morestaff at Pringle way imaging, specifically Nurse Laquisha ("Q") who was an absolute ANGEL, and Supervisor Charlie, were so very helpful in helping to navigate about a 2 month ordeal of scheduling a brain MRI for me. I had the complication of an implanted device to be navigated. It is amazing what staff with critical thinking skills and determination can accomplish in a short time. After my appointment was cancelled once by Renown, it continued to be difficult to schedule due to this device and "protocols" required to make sure it was "safe." Charlie and Q helped and problem solved in one day it was handled. I was contacted for pre-appointment (insurance) and confirmation the Friday morning before my Monday 8am MRI, only to be notified by email 2 hours later that it would be CANCELLED (2nd time) . We all spent hours making this appointment possible, assuring protocol was complete. I knew this cancellation was inaccurate and I was irate and called to explain the protocols HAD been completed, asked that they verify with Imaging and provided names of who to talk to. I was placed on hold then told nope, it has been cancelled. I checked with imaging and finally with Supervisor, Charlie, who had NOT cancelled my MRI. He was able to save this appointment and made sure I was seen and testing was completed today. I am eternally grateful for the Q and Charlie team for taking action and assuring that my test was done. Renown, please take notice of how silos do not work, communications are lost, appointments are messed up, due to errors. I had to advocate for HOURS to make these appointments, I had to call them to reschedule after they cancelled my first appointment, I had to repeatedly call and request they call me back and tell me what the issues were so I could help solve them. Scheduling did not read notes, did not listen to me or contact imaging to verify what I told them, they said too bad and hung up. I can not imagine if I were an elderly person trying to get this done. Thank you Charlie and Q you made all the difference !!

    Wow.. I simply went in for an MRI and the only person who…read moremade any type of accommodations to help me understand what was next was the person who brought me into my changing station.. After that no one spoke.. the lady technician was absolutely disgruntled and her energy was giving fml vibes all morning.. If you can schedule elsewhere I would suggest doing so if you want to have an experience that's at least an average normal one.. I understand we all have issues but this was beyond the scope of having a bad moment it was more like I am miserable every moment of every day and I want you to know it.. If you do happen to go I simply hope your experience was better than mine..

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     Renown Health X-Ray and Imaging - Center C
     Renown Health X-Ray and Imaging - Center C
     Renown Health X-Ray and Imaging - Center C

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    ARC Vita Health - laboratorytesting - Updated May 2026

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