I went to Shake Shack in Syracuse and was honestly surprised to see the low rating because I've…read morealways liked it. I used to live in Charlotte, where there's a Shake Shack, so I was excited to see one here. It was very busy when we went, but we still chose to eat inside. The atmosphere is pretty chill--good for a quick stop or even hanging out with kids. My only complaint is that I really wanted the avocado chicken sandwich, but they were out of avocado, so I didn't get to try it. I ended up getting chicken tenders, fries, and a milkshake. Everything was fresh and tasted good. The fries were well seasoned, and the milkshake was solid. The little one got the bacon cheeseburger and said it was a 10 out of 10, which says a lot. I don't eat here often, but I do enjoy it, and I'd come back. Sorry we didn't get great photos this time.

Unfortunately disappointed with my experience at the new Shake Shack tonight. After a great dinner,…read morewe decided to head over with our group for a milkshake. We each ordered one through the kiosks, which were pretty easy to use. We did two separate ordered with a couple shakes in each order. Total was $14ish for two. An employee brought half of the group's shakes and employees were consistently bringing orders to tables. After 30 minutes, I decided to get up and ask if they knew where my shake was. At this point I had already gone up to the counter to try to get someone's attention with no success, so I went to the register line. It was very busy when we first got there so I was patient, but 15 minutes after everyone else had already gotten theirs, I thought there might have been a mixup. The staff were working hard, no doubt, but they really did not seem to know what to do. At this point I didn't really want the shake anymore, haha. For $14 and the quality of the shake, I would not wait thirty minutes again. The shake was fine, not anything extraordinary. I cannot speak to the food as we didn't order any. If you go here, be prepared to wait. Make sure you get a printed receipt.

Just stopped at this location waited about 10 minutes but the food was surprisingly really good hot…read morefresh definitely worth the wait the guy cooking was polite and made a great meal will be back

If this could get 0 stars, it deserves it. This is the 2nd worst fast food location I have…read moreexperienced having traveled through 37 of 50 states. The orders are usually slightly incorrect. The wait times are so extreme that one could go to a place like Applebee's, get seated, order, eat, and finish paying in the time it takes ON AVERAGE to get a meal served, regardless of whether it is ordered in the app for drive-in or ordered at the drive thru. The only fast food experience worse than this one is the Sonic location in North Syracuse.

The third time is a charm? Yeah sure. We had a recent experience where we stood at the counter for…read morealmost 5 minutes without anyone even acknowledging we were there. So, we left. A couple of weeks later, we went back. We waited a couple of minutes for the line to clear and then placed our order. Most of the food was cold. So, it has been about six weeks since then. We tried them again today. Four different people handled our order, and it still wasn't right from the get-go. I ordered a burrito Supreme, NO taco ... nachos and cheese, and a drink. When we first received our order, I immediately noticed a taco but no chips. I went back and tried to correct it. I got that correct product. Went back to our table and bit into a strange-looking burrito supreme - turned out to be a Steak-Grilled Cheese burrito - no beef. I took that back and got the burrito ... with the beef ... tucked in at one end ... and it was cold. On the positive side, the new server was polite and apologetic. Even so, it will be a long time before we give them another chance.

Last Sunday night we order foods for 3 persons in my house paying $75.05. We just received food for…read moreone person and it didn't mach out order. Sara did the food delivery. It's Monday night and still they haven't refund my money after my wife filled out their forms online for this issue. They're very bad restaurant.

I will start this as I always do by saying that I don't give out five stars unless I am really…read moreblown away. I love subs and his place crushes it. So much so that wegmans bought their recipes and now hey both have sick ass subs. This place delivers on every aspect you need for a sandwich. Bread is awesome, lots of meat, the other toppings are also top notch. Staff is quick to make the order and friendly. Make sure you get signed up in the rewards program. You will reap the benefits.

Workers didn't get one of three subs correct, left the chips out of the bag and took forever. Time…read moreto hire some new staff the bar has gotten extremely low.

This place is the epitome of a hole in the wild diner. But with this, you get some phenomenal…read moreservice and food. Their menu says world, famous, and I believe it. I came in, sat at the bar. Everyone there was super friendly and very helpful. I enjoyed watching the cooks cook on the griddle. The omelettes and pancakes were absolutely huge! I ordered the SOS with Home fries. It was super tasty. This is a super great place to go get some l breakfast or lunch in Syracuse.

Mother's Cupboard is another staple I always have to visit when I come back to Syracuse. It reminds…read moreme so much of a homemade breakfast. They cook the food right in front of you on the griddle behind the counter, which adds to that comforting, family style feel. It truly feels like a neighborhood spot. You see a lot of the same faces every time you come in, the service is always quick, and the food comes out fast, hot, and consistently good. I have never had a bad experience here. I love the loaded potato omelette and I always try different French toast or pancakes with whatever toppings they have available. They usually have specials going on and I really enjoy switching it up each time. Just a heads up that this is a cash only place, so make sure you bring cash with you. They do not have an ATM inside, but there is a bank around the corner if you need to take money out. I absolutely adore this place and it is definitely one of my top breakfast spots every time I come back to town.

We're obsessed with Five Guys. This location is especially amazing. The burgers, fries, hot dogs,…read moreand milkshakes are always so good. I love that I can order a lettuce wrap burger with no cheese and all my favorite toppings, and they take allergies seriously (calling it out, changing gloves, and bagging it separately.) The staff here are INCREDIBLE as well; attentive, fast, and genuinely kind. Prices are what you'd expect these days (about $45-$55 for three people), and we always enjoy cracking open the complimentary peanuts while we wait. There's a large parking lot, it's in a strip mall off Erie Blvd, and they always have fun music playing. 10/10 recommend this location!

Stopped in on a much needed mental wellness day and treated myself to a little cheeseburger after a…read morepedicure. Five Guys didn't disappoint. The place was clean and bright, with a warm welcome right when I walked in. The bathroom was spotless (always a plus), and the order was hot and ready right on time. Everything was well stocked and organized. Food was just what I needed: Little bacon cheeseburger with jalapeños Little Cajun fries: spicy, crispy, and share-worthy Everything was fresh, consistent, and comforting. Great spot to reset and refuel. Thanks, Five Guys!

Going to have to knock them down to star for this one (see latest pic)…read moreNot taking much pride in their work, although they do take care of those lines at the drive-through pretty fast, perhaps too fast They do however continue to be polite and helpful, and the food taste better than it looks, and you can get pretty good deals through the app

Do not order from this terrible location. Forgot multiple items in my order including the extra…read moreranch I payed for. I was fairly disappointed in the service.

My friend and I stopped by while we were in town and it was wonderful as always. They are always…read morepleasant even when they are very busy, and the food is always delicious!

From the young man who took our order right through to the end of the line when we received our…read morefood we were taken care of quickly and professionally!! As for the food...OMGosh...we were first timers and I can't wait to go back. I did not care for the strawberry lemonade but the chicken had the best flavor of any I have ever eaten "out" and the French fries were beyond belief. So soft but crispy and delicious!! I will add that the fries could have been warmer but everything else was so awesome that I refuse to deduct a point for something so simple. Keep up the great work and I will be back. I do wish you could bring down the prices a bit. Still a 5 +

We brought a Shrimp Tackle box and a Surf and Turf, the biscuits were hard and the shrimp were hard…read moreso the Shrimp Tackle Box was thrown away and we kept the Surf and Turf to let the store know that the food was hard. Called the store spoke with I presume was the manager so rude says oh well i can give you 1 meal for free you choose because one was already eaten lol, which was thrown away, but I'm telling him like sir we don't want food I want my money the other meal is still in the box, he says okay well you don't get any food you just bring the food back and the receipt. Which I am doing today getting my 6 bucks back and will never return here again, never had a problem here before but as rude as he was, it's never that serious to deal with ignorance.

One thing for sure is you don't want to come here if you are in a hurry; I've never had timely…read moreservice here. Today my kid has a craving for chicken sandwiches; so I got to use the mobile app; seems like every other time I try to use the mobile app it makes me installs an updated version first (annoying- gotta wait for the download and install) There is a deal on the app that says if you spend $10 you get a free chicken sandwich, cool, so I ordered 3. Total comes to $9.99 so the deal would not kick in; ordered an extra sauce packet and got the deal LOL I get inside and the person behind the counter said she found my order but it wouldn't print- she doesn't like to go to the kitchen and verbally give the order (so they spent about 10 minutes trying to fix the printer, unsuccessfully) , and I found out why- one interruption on the way to that kitchen and she has to turn around and ask again; I had to repeat it three times- she finally made it to the kitchen on the third try; but her son in doing well in school, that is good (that was one of the questions from another employee when she was on her way that turned her around). When I worked fast food I had a pen and paper but thats just me. 15-20 minutes total; would have been much quicker if I just drove/walked up and ordered. They did give me 2 extra sauce packets for my trouble. oiy Keep the change! 2 stars 'cause the sandwiches were good

I've long been a fan of their buffalo cream cheese and occasionally swing by for a bagel…read more However, last week I ordered takeout, and was so pleasantly surprised that I felt like I needed to update my review. My bagels came to me warm and straight from the oven, and were delightfully fluffy. There was a smiley face drawn onto my takeout bag. Honestly, little touches like that just made my whole day. Of course, the flavored cream cheeses were decadent. It was the perfect pick me up I didn't even know I needed, and I feel even more fondly about this little gem now.

This place was a master class in fumbling the ball, we went there got 4 bagels and it took 20…read moreminutes. The place was busy, but toasted bagels don't taje 20 minutes. For bagels that are closer to rubber. The coffee was a sorry sight too.