Worst Arby's ever. This is the second time I have been to this Arby's with the same issue of no one answering at the drive-thru. I called the store and she told me the chef still wasn't there it was 11:09. Maybe you guys should communicate to the people waiting in the drive-thru that there is no cook and you can't take orders. read more

I for one don't mind reviewing fast food. Yelp is about reviews of all businesses regardless of what's trendy. Service is service. With that said, I love Arbys and this location is great. When it comes to Arbys, there is not one on every corner, so I think it makes them a bit more special. They are also special because of their menu selection. Not many fast food chains offer roast beef! I just recently discovered that they have a generous one dollar menu. Some of the items include a Jr. Roast beef, curly fries & ham and swiss. A big plus for me is they offer Pepsi products, whereas most fast food chains have cocacola products. If you're heading west it can be difficult to enter into the parking lot. The restaurant is right in the middle of an intersection. When you exit the drive thru, you exit at the stop light. So if you're heading forward you will need to wait for the light to turn green. LOL. Regardless, the drive thru moves fast & the service is great. read more

Arby's - Fast Food Near Me - Redlands, California

See all

Honestly I haven't been to Arby's in 20 years, and I was pleasantly shocked! I understand there's a bunch of freshly employed confused kids running around and the service can get slow when they get backed up, but the food was surprisingly good and the extra quality is worth waiting for. I recommend the gyros and the Mac n cheese n Barqs root beer. read more

Well, food was great and hot. Ordered mozzarella sticks asking the counter person if anything accompanied them when my name was called out? Counter person said "no" that customers "had to ask for as "manager said to not offer". Really, I said. What about asking your valuable customer if they wanted some sauce with as Chick Fillet would ask their customers. Note the receipt reads "no sauce". Wasn't even asked... Manager needs to revisit customer service although the food was great... read more

Arby's - Fast Food Near Me - Redlands, California

One of the cleaner friendlier locations. Easily accessible Parking lot. I really like their new "meats", I liked their old "roast beef", I use that term loosely. It's more like a cooked and pressed meat product. Tasty anyhow. I'm really into condiments so I really dig the serve yourself condiment pumps. read more

Arby's - Fast Food Near Me - Redlands, California

Closes at 7 pm right when most people are ready for dinner. What a joke. Business won't last this way.

Ordered their deal for 2 bacon beef n cheddars for $6 through the drive thru. Came home and there was hardly any meat and little slice of soggy bacon on both. I hope the pictures post showing this. I will not return to this location. read more

See all

I was inline for 40 minutes, that's right, 40 minutes. And they were only accepting cash. People couldn't leave because the they were stuck. Absolutely horrible, unacceptable service. read more

Do not go here. I stood for 5 minutes and the lazy ass of a manager passed the register countless times but was thinking too highly of himself to take an order. The other workers were great but you could tell this dude was hating life grabbing fries and jalapeño poppers read more

My wife and I came to this Arby's for a quick lunch. We've been here many times before and our food has always been on point, the restaurant is always clean and the staff always friendly. It's a bit awkward to get to unless you're heading east on Colton Ave but where there's a will...(sorry Bakers for the use of your driveway lol). My only complaint is that the prices are definitely creeping upwards, the average combo is now around the $9 mark and today I paid $3.19 for five onion rings (which were by the way friggin delicious) but I guess this seems to be the case everywhere anymore. Will definitely be coming back. read more

Arby's - Fast Food Near Me - Redlands, California

As a business owner myself I always close on-time or a little after closing time for my customers.. This Daamm place has closed for like the 6 time 40 minutes before the posted hour's.. I don't know if management or a corporate employee will read this but,If you want to make all the money you can in this pandemic try to atleased stay open as your hours are posted... read more

As an Arby's fan, I'm terribly disappointed. Visited this location tonight through their drive thru. Specifically asked for one of my sandwiches to be plain, with just the meat, cheese, and bun. The person taking my order even repeated back to me that it would be plain. When I pull up to the window, the employee collecting payment and delivering food did not say a word the entire time and it was very uncomfortable, almost like working with a zombie. I paid, drove home, and opened my food, and of course the sandwich isn't plain, and all of it looks like garbage. They charge way too much for the quality of food they distribute; a waste of money. Very underwhelmed and dissatisfied. read more

My coworker and I used to eat at this location frequently as it's fairly close to our office. We stopped by today only to find out that there is no counter service, only drive through ordering. With the length of the line it was not worth wasting our lunchtime sitting in the car so we went next door to Carl's Jr. and ordered at the counter and received our food in no time. read more

Closed before 8 PM? WTH, and are you ever going to open back up for dine in? No wonder stores are closing all over the place.

Worst experience ever at Arby's today The girls were on their phone instead of taking orders and it took 15 minutes for 4 sandwiches I shop here three or four times a week and I don't know if I'm going to for a while because the young girls have no customer service at all. Coworkers agreed customer service has gone severely downhill the last month read more

Ordered by DoorDash and Tge morons put only half of the orders in the bag. WTH man how difficult is it to send me my orders after charging me an arm and a leg ??? read more

The landscaping is very good. The beef in the Arby's 1/2 pound roast beef sandwich was friable, a bit salty that normal and crumbled in my mouth. I speculate that it was an end piece (?) that was overcooked (?). Curly fries can be most excellent, especially if they come straight out of the oil. But that was not the case today. Today was "Many curly fry fragments that were not hot." But my understanding is that some people really enjoy curly fry fragments. I'm not one of those customers, unfortunately. SUMMARY: End-piece standing-around meat and curly fry remnants. Leftovers? ! I'd like to return and give 'em another chance. But when I'm in the area, I think I'll go to the Arby's on E-Street, San Bernardino, instead. But the E-Street landscaping is not as good as the Redlands' Arby's. read more

On a Saturday morning at 11:00 I ordered a 'Two for $5 fish sandwich special' and they came to me at room temperature in less than two minutes. This must mean they were cooked long before I walked in the place and they were about the same quality as you might expect at a gas station. I trusted in the value expected at an Arby's and was betrayed! I called and was told Jesus Gonzalez was the manager at the time. read more

Arby's - Receipt! - Fast Food Near Me - Redlands, California

Ordered my food and got someone else's order. It happens but not willing to refund me because of your mistake is unacceptable. I called and left my number with the manager. No call back. Had to call multiple times. How can a place take your money and not give you the product you paid for? read more

I am soooo disappointed. Spent $17 on two meals that came out cold!!! My friends meal wasn't even close to what he ordered and when he got his sandwich it was still wrong and cold. We had to eat it because they are so slow. We only get a 30 min lunch. What happened Arby's!! read more

We passed the chik fil a in the citrus grove center and thought, my God those peope are NUTS to wait for 45 minutes for a mediocre chicken sandwhich and not crispy fries. I came here with my kids and got a superior chicken sandwhich, the number 5 combo, MUCH better fries and we were through the drive theough in less than 5 minutes. Thank you, Arby's, you're killin it!! read more

I've had Arby's four times in my life. None of my prior visits left me feeling like I had to leave a review. This visit, I got something different, the beef gyro. I got it because the picture looks good, but my expectations were pretty low. My boyfriend got his first bite before me, he wasn't too into it and that lowers my expectations even more. But man was it good!! It had loads of meat on it, the sauce was really good and the vegetables were fresh. My fries were filled to the brim and completely covered a paper plate. Their horseradish sauce is sooooo good! ..... I want to go back for another, but they close soon. read more

The service is very good. The food is good. The store is clean. It is going through some type of remodel/construction. The entry from the parking lost may be blocked off, but there is an entry door that faces the street. If you choose to go inside, your order is NOT postponed until after all drive- thru orders are filled. I had one bad experience in the drive-thru, but the employee seemed a bit overwhelmed by a sudden rush of customers. A different employee, inside the store, apologized, supplied the missing items, and offered a free tart. Arby's changed my experience from bad to good. That is what customer service is all about. (FYI, I didn't accept the free tart.) read more

"ARBY'S" (THE OLD ARBY'S) is famous for making "Roast Beef Sandwiches," and the Redlands "Arby's" certainly does that... BUT WHAT IS "ARBY'S" ROAST BEEF? MARVEL MYSTERY MEAT; If you check on "Arby's" website, they claim that they "marinate beef," and "roast it"... OK, but WHERE'S THE BEEF; HOW IS IT PROCESSED and exactly what "cuts of beef," "Arby's" won't say. It certainly doesn't look, or taste anything like real "Roast Beef!" It looks more like reformulated "CANNED SPAM" than anything else. And (in my opinion). NOT VERY GOOD! ... THE OLD SCHOOL "Arby's" Menu was/is LOADED WITH OVERLY SALTY, SEMI FLAVORLESS, THINLY SLICED, RECONSTITUTED, CHOPPED & OVEN ROASTED BEEF LOAF SANDWICHES? You Load on the BBQ Sauces and Extra Cheese Sauce, because that is the only flavorful thing about "Arby's Original Roast Beef Sandwiches." YUCKY POOH and NOT VERY GOOD FOR YOU (diet wise.) THE "NEW ARBY'S" ... all remodeled and featuring a "NEW MENU" would seem to be promoting anything but "Arby's Original Roast Beef." The "New Arby's" is all about training "MeatCrafters;" SAY WHAT? (And McDonald's Employees are "SteamTable Grill Masters?") GET REAL "ARBY'S;" As such "Arby's" is now "slow roasting" meats we all know and real carnivores love, and employing minimum wage "MeatCrafters" as "Sandwich Chefs!" But they are serving up several MUCH BETTER SANDWICHES... OK, a few better sandwiches. REAL ROAST BEEF; Imagine that? "Arby's" now, along with their traditional "Marvel Mystery Roast Beef," also roasts USDA TOP ROUND BEEF ROAST... REAL MEAT; Medium Rare even! We personally find it a little tough (and dried out), but this roast beef slices into a much better sandwich! (and costs a lot more than the old school "Arby's" sandwiches). SLOW SMOKED BEEF BRISKET; Wow! What can we say? The "Smoked Brisket" is probably the best sandwich "Arby's" now sells! I'm not sure how much "MeatCrafting" it takes to slow roast something Texas Cowboys have been roasting up for years... but this brisket is OK. Not as good as the "Texas Red-Neck" version; but edible. ANYTHING BUT ROAST BEEF; "The New Arby's" menu seems to promote everything but beef. Can we say "Chicken," "Turkey," "Ham" and "Fish?" GONE ARE THE 99-CENT "ARBY-Q" Sandwich Specials... NOW IT'S TWO FOR $5.00 FISH SANDWICHES! SERVICE; The Redlands "Arby's" has always been a fairly well run franchise (Clean & Friendly)... their walk-up window order accuracy and quality surpass that of their dismally slow drive-thru; which seems to always forget some part of our order. NOT A GOOD DRIVE-THRU EXPERIENCE; but other than that your typical big chain franchise service. OK GUYS, WHAT'S THE BEST MENU ITEM; we hate to say it, but "Arby's" Salads are pretty much the only thing they sell that won't exceed a "Healthy 2-day sodium/salt Limit." ORDER THE SALAD MY FELLOW FOODIES, and live to write/read another yelp review tomorrow! GEE... IS/WAS THIS TOO HONEST OF A REVIEW GUYS? read more

Typical Arby's. I'm happy to say that my most recent experience here was better than our previous visit. Last time the beef was chopped much to thick and just tasted off. The beef was much better this time around; thinly sliced and tasted as good as I had remembered eons ago. Nothing special here; but it's nice to see that several items are 'Eat This' approved for those of us watching what we eat. I tried the Spicy Pepper Sauce and while it does have some kick compared to the original Arby's Sauce, I still find it far too sweet. Not a place I would regular but with the local Arby's in my area is now a George's Burgers, when I do have that rare once-in-a-blue-moon craving for Arby's, it's nice to know there's still one around. Decor is dated and the fake plants really destroy the ambiance in the dining room which is in desperate need of a makeover. Service is average and about as good as you'd expect from a typical fast food chain. read more

A very nice location, very friendly staff very clean inside and out. Went after church but so did everyone else so the line was out the door. Plenty of room even though it was crowded. Food came fast and it was hot and my order was correct. Enjoyed this place and location but next time I'll skip going after church read more

Arby's - They have the best curly fries and little sliders for fast food it's great - Fast Food Near Me - Redlands, California

A fan of Arby's but NOT a fan of their drive-thru! It's sooo slow! If there are a couple of cars ahead of you-it'll take a good 10+ min to get your food. So if you're in a rush to get fast food-don't come here. read more

The food is good when they open at their advertised time!(9AM) I got tired of waiting and went next door to Baker's. Who is running this Arby's???? Can you say...Bad Management! read more

Went thru the drive thru last week and again today both times the same guy with a pony tail was working. Very rude,no welcome as I pulled up just a very fast "order when ready" . After each item I ordered he said anything else, got annoying after my 3rd item ordered. I'm pretty sure they have at least 1 friendly employee there that could work drive thru. If not maybe get a new hiring manager that screens employees better. read more

Great food and the girl at the drive thru window was very nice.. The location is a little hard to get too, but worth it.

Quick service in the drive thru. Friendly employees. Accurate service. What more can you ask for? Fresh food, very tasty!

I stopped by here a couple days ago and I didn't have much money. I was welcomed by Zach he had a charming voice I told the gentlemen that I only had like $20. He suggested some specials like the 5 for 10 I ended up getting that deal when I approached the drive thru window I was amazed on how fast food was made. zach looks like a good guy who would never smoke a day in his life read more

Went through the drive thru and got home to see half my order was missing, tried calling for 30 minutes with no answer! Can't even leave a message! First time going to this Arby's was very disappointed read more

Since I am trying to get all buff and stuff and need the extra protein and trying to stay away from burgers and stuff. I decided to visit Arbys. I haven't been to a Arbys in forever. Not since I lived in Indiana. And that has been some years. Maybe 10 years ago. What I remember from Arbys is Roast Beef with Chedder Cheese Sauce and curly fries. And that is what they had. I think the last time I went here is when they started the Market Fresh line. (I looked it up it was in 2001) So it has been a while. I am more of a sliced turkey person then roast beef. So I ordered the Roast Turkey Ranch & Bacon. But I kicked the healthy out the window when I decided to get the curly fries and the jalapeno poppers. It was a fail day for me and healthy eating. At least as I write this review I am turning into strictly clean eating. Shout out to Lucky N. her before and after pictures motivated me to go all out in the clean eating thing. That with the cardio and weights I am doing should have me all buff and stuff in less time. She did it in 2 months... I am going for 2 1/2. :) Anyway, I am a fan of horseradish sauce so that is a plus here because they have a dispenser for it. The Arby's sauce is ok, but the Spicy Three Pepper Sauce is awesome with the types of sandwiches they have here. The dispensers are a plus, I don't know why McDonalds do not have their sauces in dispensers. Actually, I do. It would me a mess they may not clean. I enjoyed the Jalapeno Poppers, they were good. And I think they had Minute Maid Lite. This is always a plus for me. Especially when you are trying to avoid all sodas. (I am stuck with diet sodas (diabetic), and now trying to wean myself off of it, not hard since I don't like diet soda) The sandwich is good. Probably have too much sodium though, so it would be better to hit up your grocery if you are going to eat sliced turkey in abundance. It is what I remember, and can be a healthy alternative if you are tired of Subway. Of course it depends on what you order. read more

So I keep watching the commercials on TV but I have not been to this place in approximately 25 years so today was my day and I went it's just as good if not better than it was 25 years ago wait for their specials read more

Well, we came here because we're fans of Arby's and we usually stop by when we get coupons in the newspaper/mail. The food is hit or miss sometimes. We've been here 3 times and 2 out of three was good. The 3rd time was pretty disappointing. The burgers are still pretty good and I know my husband is pretty stoked about having jalapen~os offered as a condiment. This is a big deal being that he's from the East Coast and they don't offer this. So he's warming up to CA. So the downfall about this place is that you can only enter if you're heading East on the main road. The main entrance is right at the center-turn lane which forces customers heading West to turn around or find a way to come from the other direction to get it. I'm sure they can't control that, but it is a pain. The staff is also a hit or miss. Sometimes you have someone who takes your order pretty quickly and understands what you want right way, and other times you find yourself having to repeat or explain your order more than twice. If you're a patient person and not in a hurry, then you can oversee this... otherwise, you'll probably get ticked off.. as a customer did before we placed our order. The area is pretty clean for the most part, so that's a plus. The (female) bathroom has been well-kept, I can't speak for the male bathroom though. This is the closest Arby's to us.. and since we love the food we'll be coming again. Hopefully the service picks up a bit. I don't expect for the entrance to change, but one can only wish right? read more

It was my first time eating at an Arby's. Aidan greeted me nicely in the drive thru and he was very patient with me as I decided what to order. He even suggested his favorite sandwich (greek gyro), then proceeded to offer me another sandwich for only like a dollar more since it was part of some sort of special. read more

Every time my wife or myself go here, they mess up our order. Tonight my wife went and I always get a French dip, that's the only thing I ever get there. When she gets to the window and pays and gets the food she realized they had mistaken my French dip for some regular roast beef sandwich for some reason. When she tells them they messed up the order, they argued with her and told her that's what she ordered! How the hell are you going to say she didn't order what she ordered?! They just decided to give her a thing of the French dip Au jus and made her feel so small and dumb by belittling her, she just came home with the wrong sandwich because she didn't like the confrontation. I decided to go back and demand a refund on the entire order on just the principle of it. The manager was extremely condescending at first and said the only way I could get a refund was if I provided the card my wife used. He didn't want to just give me cash back and finally decided to just void the transaction on his end. We are threw with this terrible Arbys location. It's not worth the aggravation and unprofessional staff there. read more

Went through the drive thru for lunch the person at the window was not wearing gloves while handling everything! Made us a little nervous about the current health situation . Money, food condiment ,all handled. I peeked to the people preparing also no gloves........hummm read more

just got home from spending $25 only to find no Arbys sauce that i asked for, no au jus for my two french dips, and a crappy over carbonated soda. Thia is just plain stupid. Who is in charge of quality control here? No one? Needless to say, the next time I go out for a snack it won't be here. read more