We ate here for the first time when traveling through TN. The staff was friendly, restaurant and…read morebathrooms were clean, subs were great! My husband and I got the Jerk Turkey sub - delicious!! Would definitely order again! We were going to go to Arby's across the road but the couple waiting to order that was ahead of us said the worker had asked if they were ready to order, they weren't ready yet, so she left and didn't show up for the 3+ minutes we waited in line so we decided to leave and we were so glad we did - Firehouse Subs for the win!

Great choice to stop for lunch on the road! Clean restaurant, laid out nicely. Easy to order at the…read moreregister. Friendly cashier. It took a few minutes for our subs but they were fresh and hot and so delicious! Meatballs sub never disappoints at Firehouse! Clean restroom. Easy access to enter and easy to get back on the highway!

Hubby likes to support the locals. Said the place is clean,…read morelaid back, and friendly. Fresh ingredients 100 % health score. He likes the Italian sub, and they make to his desires.

Had a fabulous tuna salad sandwich. Made just the way I like it! Husband had the thick bologna and…read moreegg grilled sandwich. Very nice ladies and gents there. Will be stopping by whenever we are driving through.

This is a very new business in Downtown Newport, TN. I…read moreordered a Cajun Club and broccoli cheese soup. We loved the sandwich which can be customized with exactly what you want on it. The soup was amazing and very tasty for this November weather The owners were very helpful with my order . Downtown Newport is very supportive to new business and this is one of several shops you can visit. Several new shops are in walking distance to this new enterprise including Fruit Jar Alley with very fashionable apparel . A consignment shop is on the corner of the same block . Also an art gallery across the street and vapor shop and the Neighborhood beer House with burgers and More

Out of a whim I dropped in on this place. It proved to be a great decision…read more Loved the people Loved the vibe Loved the coffee Keep it up

READ ALL OF THE REVIEWS!!! We went to this place because it had a 4.8 rating. I did not read all of…read morethe reviews. I copy the negative reviews. Out of a lot of things . Not very friendly. The reviews read like some hit it on a good day and some don't . We hit on an off day ! It is a very cute place .

Step back in time, this place reminds me of ma and pa places where I grew up! No corporate back…read morethen. Half pound black Angus beef, burger, with lettuce, tomato, onion, and dill pickle, with crispy crinkled fries! Delish! You order at the window, or a carhop will come, no, inside dining, picnic tables. Heard their chili cheese fries are killer, and their shakes are rich and thick. Great prices, huge portions. I heard they've been around since the early 60's.

Such a confusing ordering system. Ordered windows don't open, but if you stay in your car and wait…read morefor 1 of the 2 employees to come take your order, they may skip you for other cars. I've had this happen on every visit to the establishment. I tend to go sit at a table and wait for them to come to me and get slight faster, less skipped service doing this. I do like the food and prefer a local place over a chain but there are so many things this place could improve on. 43 min for a cheeseburger and drink & asked for a large with no ice but got a small with ice.

Excellent food! Service was fine as well!…read moreI guess I have to add at least 85 characters so, Hhuyaassjjjn

10/10 - A Hidden Gem in Newport!…read more If you're anywhere near Newport, TN, do yourself a favor and stop by Portofino! Our crazy group of 10 ordered just about everything: calzones, manicotti, baked ziti, chicken Parmesan, fettuccine, pesto chicken pasta, an Italian sub, chicken marsala, and spaghetti & meatballs--and every single dish was outstanding. There wasn't a bad bite on the table! The food was absolutely delicious, the service was exceptional, and the hospitality made us feel like family from the moment we walked in. Everything was cooked perfectly, served hot, and the staff went above and beyond to make sure our large group had a fantastic experience. It's not often that 10 people all leave completely happy, but Portofino nailed it. We can't recommend this place enough. If you're in the Newport area and craving amazing Italian food, this is the place to go. Matisee did an amazing job taking care of us!!! Thank you!! We'll definitely be back!

Always get the French dip and baked potato. It's a meal for sure!…read more As an adult- I order kids burger and baked potato. It's enough for me. Great service. Can't ask for more!

Road tripping in the area and found this place on Yelp. Appears to be a local favorite, as it is…read morenestled off the road and out of view, but they had a wait list (it was a Saturday night)! You can put your name on the waitlist before you arrive. Small restaurant with rustic style/decor. The menu is one double-sided sheet but offers a lot of variety; steak, burgers, seafood, chicken, veg options. Wish I was going to be around to go back and try more. My wife and I both had the mahi-mahi. She had the grilled and I had the blackened (the blackened seasoning was a little heavy on the salt in my opinion, but still good). Good selection of sides! Servings were appropriate for the very reasonable prices. Our server was friendly and attentive.

Called ahead for breakfast. Ordered two bacon, egg and cheese biscuits. Ten minutes later food was…read moreready. They only take cash. Beast biscuit sandwiches I've had in a while!

Very good breakfast. Biscuits and eggs, pancakes, grits, and hash browns were all good and…read morereasonably priced.

First time here. This cute log house restaurant is a hidden gem runs by a friendly Russian couple!…read more Chicken stuffed Cabbage rolls were delicious. Only thing: Cabbage was a little hard to cut and chew. Potato stuffed fried dough and scalloped potato pie both were really good. Everything is home made!

This place was great! Never had any Russian food before but was happy with the experience, the…read moreBorsch and Stroganoff special was great. The service from Valentina and Olga was great and enjoyed their story of how they started the restaurant. The ambiance was great inside and they had cool doors and sick bear videos on the TV. Would visit again!

Good subs but a very f-ing rude manager she gets mad if the employees did a tiny thing wrong like…read morevery mad

Not eating here again. Team members were fine…read more Arrived around 11am on 9-11-2024. Shift leader is terrible. Ignores guests. Will not help team when busy. Ordered 1 sub, took 20 minutes. Why does it take that long to make a sandwich? Because the shift lead is busy having personal conversations, playing on her cell phone or hiding out in the bathroom. No customer service skills at all. Terrible experience.