I came here yesterday and ordered the smokehouse brisket sandwich, and a medium fry. The fries were filled maybe halfway. I know it's not a big deal, but I would like to have what I paid for. The sandwich was pretty good and seemed like a good temperature. The restaurant itself inside was not busy at all, but they were pretty busy in the drive thru. The parking lot is a little bit strange and seems like the drive-thru should be on the opposite side. It's not like a normal drive-thru if that makes sense. read more

Arby's - "Medium " fry - Fast Food Near Me - Munster, Indiana

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Slow service. When I went to this location, it had opened only 40 mins earlier and there was approximately 3 -4 cars there. I was the only one in the drive thru and I probably sat close to 15 mins for my food. The employee did apologize for the wait. read more

Munster, IN Arby's -rude manager -cold food -drive-thru speakers don't work properly, so you have to repeat the order but workers get frustrated with you (probably why orders are often messed up) -won't honor Arby's giftcards, even though the Arby's website shows a balance -rush ordering & ask after every item if the order is complete -inside filthy read more

What a fucking joke ! I ordered pickup ! And it was for 5:30 tonight ...order was fine by the time I got there said order was cancelled! AND the same order I made was $8 in house ! These people are money grabbing fucks !! Who need to literally get in their lane they are serving a community!! read more

Worst food ever what happened to the quality of the food the French fries so hard unable to eat, bread on sandwich too tuff too chew full of sauce read more

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In terms of speed, it was kinda slow for a fast food restaurant. Maybe it was because they were understaffed. Seemed slower than other drive thrus during this pandemic. It was pretty cool how they have a drive thru that's similar to a bank for contactless payments. I couldn't see who I was talking to the entire process from placing my order to receiving my order. Do with that what you will. Ordered a few different sliders with a side of sweet potato fries. I had no issue with the taste or the quality of my food. Will definitely come back to try the other flavors they have on the menu. The buffalo chicken slider was appropriately spicy while still having that crunch in each bite. The pizza slider wasn't salty with the pepperoni so I definitely appreciated that. Pepperonis can be hit or miss for me. Lastly the jalapeño pork slider was pretty good but would've liked a bit more kick from the peppers. The sweet potato fries were good. Nice and crispy. No complaints there. Not sure why so many other people left such bad reviews for this place. It was fine for what it was. read more

Arby's - Caddy at the drive thru to place your money and receive your order for contactless payments. The future of drive thrus. - Fast Food Near Me - Munster, Indiana

1 star is giving too much. I'm picking up for DoorDash and they were out of beef but they are making it and said it would take 15 mins. My customer said they'd wait for it. I've been here over 30 mins and I'm still waiting. How does this happen in fast food? read more

This place is run down and the owner should be whipped. I guess it used to be a bank so when you place your order and drive around, your food comes out of the old bank tunnel. You put your money in a cup. The overhead roof is hanging and looks like it may fall on your car. This particular day the raggedy bank tunnel didn't work so they sent out a carhop to bring the food and your change. I went inside because my order was incorrect and a The little bitches in there were very rude and need to be retrained on customer service. I highly recommend this place be torn down. Look at the photos. read more

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This is probably the worst drive thru in the world. No seriously!! You'd think they'd convert what was once a bank tubing system into a pick up window. You place your order for food and then it's sent out in the old dirty bank tube system. It gets better, You place your money in a plastic cup, press send and then your food is returned. When the tubing system is broke, a Arby's employee comes out as if you were at Sonics. If you go inside all of the staff are filthy. Visible dirt on Black uniforms. You could see the BBQ sauce, ketchup or grease stains. Presentation is everything! The guy in the back preparing your food had his pants sagging as if he could care less about safety and sanitation rules. No hair nets.....etc., I guess you buy a sandwich and get a free glimpse of his gray underwear. BOGUF I'll google a closer one next time. Pass this dump! ThIS place will have you wondering if it's really roast beef your eating. Whoever owns this place should be ashamed. The managers should be retrained. Safety and sanitation is a phone call away. BEWARE read more

Arby's - Fast Food Near Me - Munster, Indiana

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It went from one of the best Arby's around to one of the worst. I don't know what happen with the manager that was there last time I was there must've quit or been fired and the new manager sucks. I ordered two chicken sandwiches roast beef classic a fry and a drink and it took almost 12 minutes to get and the order was screwed up. I had big buffalo chicken sandwich and it was horrible, just absolute sloppy mess. read more

Staff is always super friendly, the drive-thru is fun because it's like an old bank, the restaurant and bathrooms are always clean (my husband has vouched for the men's), and it's Arby's so the food is great. read more

People are not that friendly there. My order is always right but the people act like they hate being there.

Charged me for a meal versus a sandwich and claimed price set up $2.... All I ordered was a classic and small shake...over $8. Not reflected online. Slow, impatient... food was usual... will not return to this calumet Ave location in Munster.. read more

Great foods hot & fast Mu favorite non burger restaurant. We buy the Arby's Curley fries in the grocery store, can be cooked in the microwave to be done faster. read more

Terrible service, treated an elderly man in front of me very badly then when I spoke out the girl (dawn) gave lots of attitude, took my bag from girl that was packing me food and put her hand in my bag and touched food with out gloves, made hand gestures and started arguing with me, started loud talking at me, asked to speak to manager (Amy) made us wait while she was on phone in the back, spoke to DM but felt like feel on Def ear, would not go back to this restaurant if I could give a 0 for customer service read more

Seriously not like the pictures on their menu.. two "SMASH-wiches" for just over $10. Big disappointed to find this when O opened not one but two packages read more

Arby's - Went to try the Hawaiian fish sandwich. We purchased 2 and they both were smashed and looked like toddlers had put them together. Blah - Fast Food Near Me - Munster, Indiana

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FURIOUS. First of all, the speakers weren't working so I sat there for a couple minutes trying to see if anyone was on the other side to take my order, well "we are having trouble with the headsets", so they "changed the batteries" and finished giving the order. Then driving around the corner, there was a young man waiting for my payment, and I gave him cash and card to do partial payments, and so after waiting another 15 minutes, I went inside and the young man started walking past the dining room with the bags, and asked if that was my order and he said yes, so I had him set it down in front of me, and I got a cup holder for my drinks, and asked for my payments back, I ordered food for my neighbors as well, so I had her card, but they only had my card wrapped in the receipt under my cup getting dripped on from the condensation. I asked where the other card was and the manager on duty, basically was looking at me like I took the card. She asked "Why are you touching other peoples cards if it's not yours?" I said ma'am, your employee handed me the card, which was mine, however i asked for the other card, and the manager said "I had them both wrapped up in the same receipt. So what is the problem?" I then told her there was only one card in the receipt, and long story short. She accused me of taking the card and let me say, I'm glad there were people inside because I would've lost it. Accusing guests of taking their own card? There has to be something wrong. BUT you know the most messed up part, one of the employees found the card, UNDERNEATH A CUPHOLDER TO THE SIDE OF THE COUNTER ON A TOTALLY DIFFERENT AREA. So that just means that the employee who hid was trying to keep the card, will never be coming back here. Beware of your payments, make sure you get your card back.. read more

i will try my best to add a pic of the DISGUSTING chicken tender they served me, that was for my child. they offered me free food to compensate for their lack of knowledge on how to use a deep fryer. i got a chicken tender that was COMPLETELY raw on the inside. this place should be out of business! read more

Arby's - I WISH THIS WAS A FAKE PICTURE BUT ITS NOT, THIS IS WHAT WAS SERVED IN A KIDS MEAL!!!!!! I WILL NEVER EAT HERE AGAIN! - Fast Food Near Me - Munster, Indiana

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One word sums it up---SSSSLLLLOOOOWWWWW!! Seriously, this place takes the "fast" out of fast food! A turtle can serve me faster! After school gets out my son likes to stop there for a small roast beef and curly fries. Simple enough? You'd think so! We go in, order, and then camp out at the counter for the millinium! There is one person who takes orders, then disappears and never to be seen again. There is one who makes the food, after having to be called from the back to do so. Then that same person has to come out and fill the order. Talk about multi-tasking. At a snail's pace mind you. What also makes me sick is their appearance. The employees are young, teens to 20s. Female. Scraggily hair pulled back but not back enough, no hair nets. One mgr at another visit, she was making sandwiches with one hand, cell phone in the other, and then with the sandwich making hand that was GLOVELESS, she was wiping her sweaty forehead. Luckily it was not my order! After I order, I watch intently to see if anything unsanitary is going to go on with my order, which is my son's order, as I don't eat Arby's really. I only like potato cakes. Those are good. Average wait time is sometimes close to 10 minutes. And the drive-thru, forget it!! You might as well call in your order a week in advance! read more

This location used to be good. Now it's gone bad. Bad service and bad food. No horsey sauce dispenser! Dispenser was moved to a location far from and is empty. We would always come here for the rueben sandwiches because they were full of corned beef and the marbled rye was thick and fresh...no longer! Now the bread is dry and flat as smashed in a press. Ver little corned and the sauerkraut was off-tasting. Overall a horrible meal. Will not come here again. Hoping this not indicative of all Arby's. read more

Food is good, the drive through sucks thou because they are always rushing you. Can you wait until I'm done ordering before you assume that's all I'm getting. read more

Four stars. Good for u Arby's. About time a fast food chain decided they will give the handicapped minority a chance, by hiring all of them. Food not so good. But the employees r the best. Great people. A little slow but hey Atleast the didn't trip on their helmets. As corky would say, oh Tay ! read more

Check your order before you leave... and if you have to return your food because they screwed your order up the 1st time, check it again because this place screwed up my order not once, but twice. Food quality wasn't even good. My beef was chunks of thick cuts. Not thin at all. It was more like a steak texture. read more