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    Arby's

    3.5 (11 reviews)
    InexpensiveFast Food, Sandwiches

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    6 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Please have your window server not call you a liar about what I ordered. I will never go to the Arby's again.

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    4 years ago

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    7 years ago

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    14 years ago

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    10 years ago

    Great Arby's location. Food is good, staff is friendly, and the dining room is clean... what more can you ask.

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    10 years ago

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    11 years ago

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    Pie Cafe

    Pie Cafe

    4.0
    (47 reviews)
    4.7 mi

    I was very disappointed by the experience. The service was absolutely terrible from the start. I…read morewent to order a meatball Sub with French Fries and he accidentally cleared out my order. Once that got resolved, my phone let me know that Pie Cafe offered guests Wi-Fi but I didn't see it on the chalk board. When I asked the cashier about the password, he unenthusiastically. I asked him why not and if he could obtain it for me. His response was, "I just work here." When my order was ready, the French Fries were missing. I went back to the cashier to inform him He did apologize and handed me a very small, soggy container of French Fries. They were disgusting and there is no way they were wort $4.00. I went to ask for Ketchup but the Cashier was nowhere to be seen. This was only my second time eating at Pie Cafe. Then first experience was right after it opened and the food and service was much better. The next time I want a meatball sub, I probably will go to Papa Joe's in Eastlake.

    Awesome cafe and pizza spot in Willowick. Don't be fooled when you walk in, it looks mostly like a…read morepizza shop, but they have a full coffee bar, breakfast sandwiches, muffins, and of course lots of pies. I got a pistachio cortado, which was absolutely perfect. Hot, creamy, and strong. I also got an egg and cheese sandwich on an everything bagel. The sandwich was pretty big, I think it had 2 eggs and lots of cheese. Almost too much. It was melty and gooey, mozzarella and provolone cheese, plus some type of house sauce. The sauce was great, but I could have been okay with half the amount of cheese. It does make be believe they can make a mean pizza pie. Service was super friendly and you can tell that it is family owned in operated. I stayed for a little while to send a couple of emails. Internet was easy to connect too, and it was pretty quiet. Looking forward to returning for a pizza or even one of their make-your-own pizza bagels.

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    Pie Cafe
    Pie Cafe
    Pie Cafe

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    Stani’s Family Restaurant

    Stani’s Family Restaurant

    4.5
    (47 reviews)
    3.0 mi

    Stopped by for a quick brunch and once again, it was a solid meal! We appreciate the quick service…read moreand delicious food

    We have been loyal customers since your grand opening and have consistently had excellent…read moreexperiences. We have recommended your restaurant to many people, especially praising your salad bar for its freshness, quality, and variety. We've also ordered the AYCE fish fry many times -- including nearly every Friday during Lent last year -- and it has always been crispy, well‑drained, and never greasy. This visit, however, fell far below the standards we have come to expect. From the moment we were seated, the experience was noticeably different. The hostess did not ask for drink orders, which has always been standard. Our server -- slightly heavy‑set with a long black ponytail -- appeared disengaged and gave the clear impression that she did not want to be there. We confirmed with her that the AYCE fish was $12.99 and included all‑you‑can‑eat soup and salad, exactly as we were told earlier in the day when we called. Her response was, "She always tells people that, but it's one trip." Despite the inconsistency, we proceeded and requested the fish extra crispy and well‑drained. We waited at least 30 minutes for the first round of fish, even though only two other tables were occupied and they already had their food. When the fish finally arrived, it was extremely greasy, not crispy, and the bottoms were completely soggy. When we pointed this out, the server simply said, "I told him," offering no apology, no concern, and no attempt to resolve the issue. She took the fish back to have it remade. She returned shortly after and removed our sides without explanation. The second order of fish was still dripping with grease. Grease was visibly pooled in the breading, as if it had come straight from the fryer without being drained at all. We asked another employee if she was the manager. She said no but asked what was wrong. As we began explaining, the manager, Heather, approached. At that same moment, the server stood behind me and said, "Oh, they're not happy with that either." Heather also showed no empathy, no apology, and no effort to correct the situation. Her demeanor was irritated and dismissive from the start. We told Heather to remove the fish from the bill. She agreed but insisted we still had to pay for the soup and salad. She then brought a bill for nearly $30, charging us for AYCE soup and salad even though we each had only one cup of soup and one small salad. When we questioned this, Heather became visibly annoyed and said she would instead charge us for a side salad and a cup of soup. We explained that the fish has never been like this before. Heather's response was, "Then go out to Madison, they have the same fish there." This was unprofessional and completely unnecessary. When we went to pay, we informed Heather that we were veterans. She applied the discount to only one meal. When I told her I was also a veteran, she said, "Oh, you're a veteran too? Well, I need to see ID." This was disrespectful and unnecessary, especially after she acknowledged she recognized us from previous visits. My husband was wearing a veteran jacket, yet she still demanded to see his ID as well. Heather then brought up the fish again, stating it "looked perfectly fine" to her. When I explained the amount of grease on the napkin and on my hands, she dismissed it, saying, "It's deep fried, there's going to be grease," and repeated that it looked fine. As I calmly explained that it had never been served this way before, she told me I was "getting out of control." At no point did I raise my voice -- I was simply explaining the issue. After that comment, I stepped outside while my husband finished paying. He later told me that Heather was speaking about me in front of him to another employee, again calling me "out of control," and told the server she wasn't getting a tip. It is clear that something has changed. The friendly, attentive, welcoming atmosphere that once set your restaurant apart is gone. The staff now appear disengaged, unprofessional, and uninterested in providing quality service. We no longer see any of the kind servers who made dining here enjoyable. We are extremely disappointed by how this visit was handled from start to finish. We hope management takes this feedback seriously. We have supported your restaurant since your grand opening, and we would like to feel confident returning -- but based on this experience, that is not possible unless significant improvements are made.

    Photos
    Stani’s Family Restaurant
    Sampler platter
    Sampler platter
    Stani’s Family Restaurant

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    DiBella's Subs

    DiBella's Subs

    2.4
    (57 reviews)
    0.2 mi
    $

    Was getting my oil changed & brakes fixed @ClassicChevyMentor. Took my brother & nephew out to…read morelunch they decided Dibella's. My nephew never had this place he's a picky eater he ordered the Italian assorted with bacon & like a dummy I didn't take any pictures of our sandwiches. As picky as my nephew is he really was impressed how delicious it was & he said "Subway, Jimmy John's & Penn Station need to step their game up." I had the cheesesteak & I tell you the explosion of flavor was out of this world the bacon took it over the top. My brother had the meatball he said "no words can describe the sandwich & that he agrees all other sandwich spots need to up their game." With everything going on with COVID-19 & social distancing Dibella's has it down to a science, thank you & keep safe...

    I have made my last visit to this store . Though I love Dibella's Subs this store has worst service…read moreand food . 3 of last 5 visits were bad yet my last visit brought me to the brink. The attitude and actions of employees is appalling. from the time it took to make a order of 2 subs with no costumers in store when I arrived to finishing some one who came in after me and another customer that came in after me before them screwed up their order too. With no concern for customers employee in black shirt said to me o'.well . I will not visit this store again maybe not DiBellas at all. I have been going to Jersey subs their ok.

    Photos
    DiBella's 5" mini sub. Featuring our classic turkey sub on sesame bread and our famous Godfather sub on everything bread.
    DiBella's 5" mini sub. Featuring our classic turkey sub on sesame bread and our famous Godfather sub on everything bread.
    Godfather sub on everything bread
    Godfather sub on everything bread
    Old Fashioned sub

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    Old Fashioned sub

    Arby's - hotdogs - Updated June 2026

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