We stopped in for lunch and got the cheese steak and zucchini fries. The cheese steak sandwich was…read morethe best I've ever had and trust me I've had lots!! The service was fast and friendly . I loved the retro decor of coke paraphernalia and old cars. Can't wait to go back!!!

Starting off, the customer service was horrible. I have had a better conversation with a doormat…read more I'm spending money can I at least get a thank you or at least a fake smile. Even if the food was good I would never go back because of the lady at the counter. Now the Food. worst Gyro I ever had. No taste or spices at all. Tastes like old boiled meat heated up. Don't waste your time or money. I wasted $13.00 so you didn't have to

Wendy's in Mayfield Heights is located across from a major retail plaza on Som Center Road. As a…read moreresult, it's a very convenient location for eats before or after shopping. I have been to this location a few times with the latest being this weekend. RESTAURANT: I have not been inside the restaurant but used the drive thru. Lately, I found that the location is very poorly lit in the evenings. For instance, lights are pretty dim in the parking lot. Half the menu is not lit up. It just doesn't provide a feeling of safety. FOOD: I ordered a few things here over the years. The food is usually just average. During the last visit I purchased the Baconator (double) and Chili (large). The Baconator was much tastier this time, juicy, well put together, and fresh. Chili seemed to be different from the usual recipe. Usually the chili is much darker, meat forward, and has thick consistency. This chili seemed completely different - lighter color, very diluted, and not like the original. I haven't had chili in a few months so perhaps it's an overall recipe change. All I know is that I liked chili here considerably less than at other locations. SERVICE: I couldn't believe how good the service was for a drive thru during my last visit. I mean it. The service was very prompt, my food was up in minutes. The employee working the drive thru was incredible, very courteous and attentive. I can't remember another transaction at any fast food place that was as excellent. It's not the case every single time, most times the service is average. I look forward to visiting next time due to great service. I probably won't order chili again but look forward to experiencing other menu items.

This is the worst Wendy's ever. I order online and when I arrived all the doors were locked. I had…read moreto wait in the drive through for an online order

Came here for free Mike/Michelle sub day. Why not! I get a free sub. So I made the trip. I don't…read morecome here regularly since it's not that close to where I live. Ordered my free steak and cheese medium sub. Waited about 10 mins or so. It was busy around noon on a Wednesday. Staff was very nice. The store is big enough to sit and eat with your family and 25 more people. Layout is easy to figure out. Got my sub and brought it home. Still warm. It's pretty good. There is a cheese sauce with cooked onions and peppers. It's a good size. Enough for lunch. Honestly can't complain nor do I need to decent sub for free. I'd go back and try a sub if I'm in the neighborhood. They have a good menu with lots of good options. Overall good experience.

What a joke. I love firehouse so I stopped in to get a sandwich during my road trip. There were 2…read morecustomers waiting inside already. I ordered an original Italian. 20 mins. It took them 20 mins to get me my food. 3 people working. 3 customers. Who has this kind of time? I would have gone to a sit down place if it was gonna take so long. The food was good.

This McDonald's is one of the multiple McDonald's locations on Mayfield Road. I recently visited…read morethe drive thru during the weekend (on Sunday). My experience was mediocre. FOOD: The food is bad, there's no other way to put it. I ordered Quarter Pounder Cheese & Bacon meal ($10.59). The sandwich was hastily built with cheese that wasn't melted at all, abundance of onion, and halfway cooked meat. The fries tasted stale. They were also overly salty, impossible to eat. The fries also weren't sold with over the top fill, but rather had a half empty container. Coke is not what you'd expect from McDonalds. You know, the syrupy, bold taste. This coke was extremely diluted and looked much more clear than usual. I was quite surprised with this meal. Despite being very hungry, I tried a little bit of everything and didn't eat it. Perhaps some other options are more on brand here but whatever I ordered wasn't good. SERVICE: The service here is surprisingly friendly. Employees smile at you, greet you in a polite manner, and are a joy to interact with. This is very rare nowadays for fast food establishments. I was pleasantly surprised with the speed of order fulfillment and pleasantries. I'm rating this place 3 stars only due to good service. The food is easily 1 star. I won't be returning based on this poorly prepared meal. If you see very hungry, this place may do but I wouldn't make it your go-to.

This McDonald's has struggled in the past. They are back to being great! Clean dining room. Great…read moreservice. And the food is hot and fresh!

I used to LOVE this place. I haven't been here in years. Probably pre covid. SO dissatisfied this…read moretime The fries were clearly sitting around. No where near fresh. The sandwich was gross. The bread stale and the innards not worth eating. I won't be back.and the staff couldn't give a shit.

I went there yesterday and ordered a large steak sandwich with no banana, peppers and extra…read moremayonnaise a large fry, a cookie and a half a gallon of lemonade. I've had Penn stations many other places, even though they measure out the meat the same they all do not cook it the same add the same amount of toppings, or even get the toppings, correct this place the food was amazing, there were no banana peppers as requested and the perfect amount of extra mayonnaise. The meat was flavorful and juicy. The cheese was melted. Perfect the French were done to perfection. The lemonade was just a perfect mix of sugar and lemons and water. That's all they use the only thing I didn't care for was the cookie, and one of the attendance asked me what I thought of the cookie and I told her to me I thought the cookie was a bit gritty. She said the manager cooked a cookies I didn't do them, but cookies are all a matter of opinion some people like cookies, a certain way some do not. When I left, it happened to be the manager at the door that said goodbye have a good day, but I can tell in his face he was upset that I didn't like the cookies which most people would find upsetting but I didn't because I knew he took pride and what he baked and again it's all personal opinion someone else might've loved the cookies for the people in there, they were friendly talk to me the whole time I would definitely recommend the place

I don't always come to this location but today, it was very convenient…read more I chose to go inside. The restroom was very clean and I was greeted immediately. I witnessed the workers interacting and they were very cordial and helpful to each other. The young lady who assisted me was kind and jovial. She made eye contact and smiled. My spicy biscuit was delicious per usual. My hashbrowns were hot and crispy. I asked for peppermint syrup in my coffee for a little dazzle dazzle because I can. All in all, great experience, I'll be back.

Food is predictable Chick-fil-A. Workers are consistently polite. My issue: the drive-thru. They…read moreturned one of the 2 lanes into Mobile Pickup Only. So if you thought the lines were bad before, whooooo, dramatically worse now. Going inside doesn't help, the wait is just as long. Not doing the app, will just find somewhere else to eat that doesn't suck up large chunks of my time waiting.

Love the consistency of the product. Ready when promised. Needed to grab a fountain soda. The…read moreprocess for that was a bit of a project. Make it easier to add on please

I'm extremely disappointed with how this Jersey Mike's location handled my gluten-free order. I…read morespecifically ordered gluten-free because I need to avoid gluten for medical reasons, yet basic cross-contact precautions were not followed. The slicer and preparation counter were visibly dirty and had not been properly cleaned before my gluten-free sandwich was prepared. When you offer gluten-free options and serve customers who may have celiac disease or other medical reasons for avoiding gluten, simply using gluten-free bread is not enough. The equipment and preparation area also need to be handled appropriately to minimize cross-contact. I understand that a restaurant cannot guarantee a completely gluten-free environment, but using a visibly dirty slicer and counter for a gluten-free order is an avoidable sanitation and cross-contact issue. Jersey Mike's has a reputation for taking gluten-free orders seriously, which is one of the reasons customers with dietary restrictions choose to eat there. Why ask if it's an allergy or preference if you aren't going to even change your gloves???? I hope management addresses this with the staff and reinforces proper cleaning and gluten-free preparation procedures. Customers should be able to expect basic precautions when they specifically tell employees that an order needs to be gluten-free.

Restaurant always clean. This evening staff was super friendly and kind. Our meal was delicious. A…read morebit pricey.

I normally have a Great experience, but today the Cashier was disconnected and dismissive as if we…read morewere bothering him to do his job, No Smile just the "I would rather be anywhere else" look on his face. If I returned and he was our cashier I would just drive to Waarensville center road!