The restaurant was clean and inviting. Dequan took my order. He was very friendly and helpful. He is an asset to Arby's. He wished me a nice day as I left. This was a pleasant encounter. read more

This Arby's in a petrol station was killer! I ordered via the app to get the internet only deal (free fries with a loaded Italian) and went inside to wait. The manager was delivering food and asked if I needed help and I told him I was waiting for a mobile order and he said it would be right out. Usually, people don't pay attention to people standing around so I appreciated being asked. Once the food was done, it was delicious. I remember the loaded Italian sandwich from Arby's History Class and I was glad it was back and it was everything I remembered. I wish it was a permanent item. The curly fries were fresh and paired with the horsey and Arby's sauces nicely (I love double dipping). I got one oddly long continuous curly fry which I should have submitted to Guinness for a world record, but I ate it instead. It's what gluttons do! Don't let the gas station location fool you... it's just as good as most Arby's I've been do. Well crafted sandwiches, and delicious! Thanks Raffel Brothers... you did better than the Warner Brothers if you ask me! read more

See all

I had just gotten off of work and Joanna was the sweetest and gave me the best service anyone could ever ask for!

the food is actually great, and the service is fast.. i dont get the low reviews. definitely a recommendation if you want a fast food in the area read more

Arby's - Fast Food Near Me - Charlotte, North Carolina

It's hit or miss depending on the staff. Today was pretty good right before the lunch rush. Over all pretty good experience today read more

Arby's - Drinks - Fast Food Near Me - Charlotte, North Carolina

See all

Food was cold Service was horrible They need a good manager here Looks like the guy working the drive thru was the only one working read more

Worst Arby's! Ordered in drive thru a chicken slider kids meal with fries. The gentleman at the window told me to pull up as he dropped the fries. I asked if I should pull to the drive thru spots and He said no, just pull up to the door. I waited and waited. .. it was so long, I just cut my car off and went inside. They said they did not have any fried. I asked for a refund. The manager did not even know I was waiting. Ridiculous! The inside looked dirty and smelled so good thing! read more

They say they close at 10pm, but what they really mean is 9pm or earlier. They're some lazy employees to have shut the shake machine off BEFORE closing. I've worked fast food before and we never did that and denied anyone a shake. Don't waste your time and go Nextdoor to Jack in the Box. I'm in line now, they welcomed me with open arms. I can't wait to eat my Chocolate Shake from Jack in the Box !!! read more

My personal opinion, this is the worst Arby's in Charlotte. If you can choose another one, please do, for the sake of good quality food. My fries were old and in tiny pieces , and my sandwich was not like the Arby's Quality. read more

This place is horrible and need to be closed down. I was there about 30 minutes ago. First of all no one responded at The Drive Through so I pulled up to the window. I was informed that the headset was not working. I took a risk and ordered some food. They threw a sandwich together- no toasted bun or nothing. Do they want people not to come there???? This is the WT Harris location. read more

Completely disappointed last night in my food and service. Purchased the Waygu Burger combo, and it was not worth the money. Burger patty was dry and burnt, toppings and condiments were thrown on the bun, and definitely not worth the money spent. read more

See all

Waited for food and STILL had no sauces. How do you have a French Dip and include no dipping sauce!! No ketchup..no sauces...nothing. after I put the fries and sandwich in my air fryer I could eat them. Hubby's reuben was good. read more

Service is hit or miss but food is always of great quality. Orders are usually accurate and the drive through line goes quickly since cars are often asked to pull forward after paying. I feel like I get a better value by ordering a few Junior Roast Beef instead of a larger sandwich. Potato cakes are always hot and fresh and if you want them in your combo, let the employee know because curly fries are standard. Just average. It's what I've come to expect from the chain and nothing extraordinary to make the rating higher than three stars. read more

See all

This is a completely unacceptable and dangerous serving raw chicken to customers. I will never visit this or any location Arby's has the meats alright the Raw meats. Please double triple check your food if you dare to eat from here. read more

Arby's - Raw chicken sandwich served - Fast Food Near Me - Charlotte, North Carolina

See all

Order was accurate! Drive-thru was slow. The classic roast chicken was to balls of chicken. Of all the times ordering this sandwich never has the meat been in a ball for $5.09 just for the sandwich I will not return to try this location. The customer service is need much attention as well as food preparation Arby's may not be 5 star but they are also not cheap! read more

Arby's - Classic Roasted Chicken $5.09 - Fast Food Near Me - Charlotte, North Carolina

See all

The French dip sandwich was very good, cashier was helpful and friendly, will return.

I asked for the cheapest possible item I could buy. Not the cheapest item on the menu, but literally the cheapest possible charge they can generate for me. Why? I have a Bank of America offer where if I may a purchase at Arby's I get some bonus $. I was in a strange mood and decided to go for it, since BoA is giving me at most $2 I want to spend under $2. A slider is $1.50 plus tax, that isn't going to be enough - guess what: you can buy Arby's cheese in a plastic to-go ketchup container for $.70. I was hoping to find something at $.50 or below. The first person wasn't sure what was the cheapest, but she was wise enough to know her limits and asked her manager who knew about the side of cheddar. For this I am happy. I can't give four stars because of the following problems: 1) Parking lot is full of holes and is really treacherous; 2) It is difficult to get to this location (lots of annoying left turns); 3) The place doesn't look very clean; read more

It's makes no sense to wait 25 min on two roast beef doubles. With three cars pulled to the side. Get these people some help or something.

This is the worst Arbys. No idea why I come here ever. Had time to write this while waiting for my food. No one in front of me. Didn't order something weird. This experience always sucks. read more

This location always turns out to be really convenient because it's attached to a BP gas station. It's really cool when you can fill up your tank, buy a few snacks and pick up lunch or dinner. The location is very clean and the staff is professional and always courteous. The only confusing thing about the setup, is that the condiments are located around the corner in the dining room near the soda machine. One note for chocolate lovers: If you're a big fan of the chocolate turnovers like I am; you'll want to get there before 9:30 pm, because they have a tendency to run out of those pretty early. read more

It has been while since I ate at an Arby's. So long that I don't remember what used to order. Since the commercial Arby's have showing on tv I have been wanting to try it. Finally today I did. I ordered the Medium Combo, that is the rueben, fries, and drink for $8.29 before tax. that includes 60 cents for the upgrade to medium. The rueben, and fries were hot. The marble rye bread was so soft and tasty it does not have any rye seeds. I miss that I like the seeds on mine. The cornbeef had a nice flavor to it. Over all the sandwich was pretty good and all the flavors blended well. The things that I would fix to make this sandwich awesome would be: Spread the meat out over the bread so that would cause for more meat, add more thousand island dressing and saurkroute. And bam! You got an awesome rueben. read more

See all

i just came and left the drive thru at the time you're seeing this and i was met with a very snarky and disrespectful "We're closed" which is confusing because the website says you guys are open read more

Both staff members present were wearing their masks under their nose. My order was missing two items. Roast beef was stringy and dry. I could give them another shot with the mistakes or food quality, but I will not be going back due to the mask issue. That's just lack of caring. read more

Arby's has always held a special place in my heart since childhood. My father and grandfather took me often...anyway love their chicken cordon bleu sandwich. Everything that I have had on their menu is good. I will say they are a little pricey though! The food is good, and they do have the meats! Lol read more

The General Manager of this location is absolutely phenomenal. He acknowledged me as soon as I walked in the door and once I had placed my order, he looked at my credit card and wrote my name on the receipt so he could call out a name instead of a number when my order was ready. The location itself is outdated but the service demonstrated by the GM was fantastic. read more

I was not going to review but I have to. I rolled up to the window and saw the person making my phone with one hand making my food and another hand on his phone. Then he went from his phone and touched the bread to make the sandwich with his bare hands. I don't mind but that is a health code violation. I was not going to review that. But today I went to go order a buffalo chicken slider and onion rings.... and I tried asking for an iced tea but then I heard the guy laughing in the background. I waited for a good 30 seconds with no response after I said "can I have an ice tea." Then he eventually says OK one onion ring and one jalapeño slider.!¿. It was obvious he was not paying attention to my order so why have this guy at the cash register. Whoever does the training at this location is not doing a very good job. Not only did he get my order wrong,but I had to repeat myself and said I wanted a nice tea multiple times because he was not paying attention. I'm OK with laughing at work but this guy was being an immature douche bag. Bad staff, bad customer service, bad training.. Go to Jack-in-the-Box across the street, they seem to have good managers and good training. Much better health code rating too. read more

Suuuuuuuper!! Slow!! No fast food restaurant runs efficiently as a Chic-fil-a and that includes this Arby's. Such a shame to wait 20+ minutes for 2 roast beef sandwiches and a fry. Last time here. read more

This location is right down the street from my job which is convenient, but what's not is the fact that I have to wait AT LEAST 15min every time I'm in their drive-thru, even if there's just one other car in front of me. The service is always so slow, and it's definitely a deal breaker for someone who is on their lunch break. read more

OK so I rarely complain...but this is the umpteenth time I have had to wait an exceptionally long time at this drive thru...not a complicated order- 4 sliders and a drink- the ONLY car in line and still waited 12 minutes at the window before someone came and said "Sorry, she is starting on your order now." There was NOBODY in line inside the store, 5 workers INCLUDING the manager walking around talking and laughing.....no one had even fixed my drink yet, unbelievable....I cancelled the order and left. Now I see why every time I have been there in the past someone drives away without their food.... read more