I love this Arby's. Every time I go, the staff is polite and the food is consistently good. I've noticed some reviews complaining about wait times and even "throwing food," but I worked here for over a year and never saw anything like that. The team focuses on serving fresh food, which is why there can occasionally be a short wait, but it's worth it for the quality. read more

It's fast food. But if you're on the road, it's worth stopping here. A little bit dated, but we didn't mind. And the bathrooms were clean.

The service sucked. Food was old. And cold. staff didn't really care about concerns when called and talked to them. will not be going back

The bun was very dry, meat dry & tasteless, curly fries dry. And this was at noon, tourist season, when you would expect things to be fresh. I used to love Arby's, but this was very disappointing. read more

Excellent drive thru service for a weary traveler. Food was warm, fresh and delicious. Thanks to staff and management for an excellent great food opportunity. read more

This is bad product, disgusting lol never coming back. The burgers make you nauseous and the fries are basic. How on earth are they still in buisness. read more

Food is still good and service is still terrible; clearly these franchises don't get the corporate support that the giants , such as McG receive. read more

10/10 would NOT recommend. Food is always horrible and the staff is extremely RUDE. This time we got uncooked mozzarella sticks. Would drive right past this one. read more

Would give zero stars if I could. Everything was normal with an average wait time when we were informed that they were just waiting on fresh fries. We were asked by a girl working the window to pull around the building to the parking lot on the other side of the building. There was no one behind us so we stayed put for a minute. Then the manager popped over to the window to say the same thing. I mentioned that we were not blocking anyone by waiting there and he just looked disappointed and shut the window. We could see the rest of our bagged order sitting there. My wife said "lets not piss off the people handling our food" so we had to exit to the highway and then re-enter the parking lot. We waited about 4-5 minutes and nobody ever came out with our order so we drove back to the pick-up window where there were still no other customers. The girl told us they were still waiting on fries....so at this point I asked for my money back. The girl shut the window and started talking to the manager who was just around the corner from the window. He then popped to the window and asked what we needed as if he didn't already know. I again asked for a refund and he replied that the fries were almost ready now. I replied " just give me back my money please", to which he replied " so you're just gonna go waste your time again somewhere else?" I replied yes and handed him my credit card. The manager then took hella time pretending to refund my card just to let it be known he doesn't give a crap. He eventually gave me back my card but I was so flustered at that point it didn't occur to me that he didn't give me a receipt until I was back on the highway. It's the next morning now as I write this review I see that the manger never refunded me and only pretended to. I am now disputing this with my credit card company. These people were just awful with their "we need them more than they need us" attitudes and no sense of customer service. read more

Arbys - Here is the Arby's manager with crappy service and attitude in Burlington, Co. - Fast Food Near Me - Burlington, Colorado

So freaking delicious :) Philly steak sandwich and the Oreo bite are pretty good they could use a little more filling but I still ate all them and would order again. read more

This is the nicest Arby's that I have been in lately! The dining area is divided from the kitchen area by bar/stool seating and is carpeted! I love it's decor (wonderful wildlife pictures) and its regular restaurant feel! It has a small front room that would be great for a little party or more private dining. Our food was good as was the service and friendliness of the staff. Oh yeah, it was clean too! read more

Arbys - Nice restaurant ! - Fast Food Near Me - Burlington, Colorado

This is one of the coolest and unique Arby's I have ever been too. The facility is clean, the staff is awesome, and the photos of the wildlife were awesome. Definitely a must have if you stop here to get gas on your trip out or into Colorado. The manager even let us use 2 coupons in one transaction when usually they are restricted. read more

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The service was amazing. Friendly and helpful. BUT the food was terrible. The bread for the Reuben wasn't toasted so it was soggy. The salad was literally iceberg lettuce, dry shredded cheddar cheese, and torn up slices of turkey. McDonalds has more options and better food. read more

Very disappointed in the Arby's beef & cheddar sandwich! They did not add the zesty red ranch sauce, when we asked about it they said they don't do it that way. Also after placing the order, we were told that they were taking cash only. Ok, no big deal but nice to know beforehand. read more

This is the best Arby's I've ever been to in my whole life. Stopping by on our way home to Denver and I get the chicken sandwich. It was the third best chicken sandwich I've had (next to chick fi-la and Wendy's) staff are nice and it has a very nice and clean dining area. read more

They get it right every single time! Laura is amazing! She always makes sure it's prepared as if she were serving family and she is always smiling no matter how busy it gets. Best Arbys ever! All of you guys are wonderful! read more

Omg, I was laughing that people actually took the time to give a Yelp review on a fast food restaurant. Now I see why!! This Arby's knows how to do customer service right! They were so friendly and courteous. My husband ordered chicken strips. They told us it was taking longer because they wanted to fry them fresh, which was great for us. A couple minutes later they offered us a free turnover or cookie for each of us "because of our wait". Lol! We didn't have to wait very long at all! It was very clean and the food was as good as Arby's food can get. read more

Food and service are great, wildlife photos are even better. We stopped here for lunch on our way back to Denver from Missouri. We were greeted at the register by Darren, a very friendly, somewhat Chuck Norris looking type of character. We were surprised by all of the amazing wildlife photos, it was more like an art gallery than an Arby's. Later, we discovered that Darren is also an award winning photographer and that all of the photos were ones that he had taken. They were also for sale, right from within the Arby's. Highly recommended! The best Arby's experience you'll find anywhere read more