Top notch service! In this day and age something that in times past was a given is super hard to…read morefind now! The owner was there by himself serving everyone! He literally had 6 customers within 15 mins and knocked 5 of them out just like that! One person was waiting on ski adjustments which took more time. I came in with a minor road bike tire repair and he solved the problem in seconds! We have now two bike shops on the Westchester area and the other one is shut down until 1/2! These guys are open because ski season is among us and he stays busy! Wise man. Lots of bikes for sale and rental, same with skis, ski boots, helmets, and all the things! Highly recommend this place! The owner is also seeking talented ski technicians so if you need work and have this unique and advanced level skill go apply!

I can't say enough great things about Jason at Summit Ski and Cycle! He gave us an amazing deal on…read morea Mac Fox bike for my daughter that came with all the safety features, lighting, accessories, and even a dual battery. He also recommended an excellent bike chain that was still priced before the tariff increase -- you really can't go wrong! Jason is an incredibly honest and helpful business owner who truly cares about his customers. His customer service and willingness to work with me went above and beyond. I really appreciated that he even made time for our pickup when he was getting ready to leave for his own family trip for the weekend. This was such a different experience compared to other bike shops that just want to make a sale and move on -- Jason took the time to make sure everything was right and that we were happy. I highly recommend visiting Summit Ski and Cycle if you want quality products, fair pricing, and someone who genuinely stands behind what they sell.

This is the second time I'm using Stick Docs -- they're fairly priced, they pick up and deliver on…read moretime, and they were honest enough to lower the price by removing services I didnt need for my skis. Thumbs up.

My boyfriend's board had a major scratch on the bottom and the edges were in fairly rough shape…read morefrom his snowboarding habits. He had a snowboarding trip coming up on Friday so on the Sunday before his trip, he looked into different options to get his board serviced (including bringing it to either an REI or Backcountry.) However, he didn't want to make the drive and luckily found Stick Docs on Yelp. He reached out and they quickly picked up his board the following night, sending a text to let you know when they're near you to pick up (and to drop off.) When they arrived and took a look at his board, they were very honest and let him know that he probably didn't even need to get the most expensive package for the damages on his board. We really appreciated that they didn't try to upsell him! They brought his board back on Thursday and we couldn't even tell where the scratches used to be anymore. It was perfectly waxed, tuned, and ready to go! (Upon returning from his trip, he was so happy and said his board was extremely fast after the service. This team did a phenomenal job!) They're convenient, professional, reliable, and do a REALLY great job. Worth every penny! We highly recommend them and we'll definitely be using them again!

I went in a couple of weeks ago when Burton was having their 40% off end-of-season sale. Joe as…read morevery helpful and patient. I wasn't convinced I was ready to buy the step on boots and bindings. But he took the time to work with me and my friend, who was also considering the boots and bindings. We asked lots of questions and tried on lots of boots. All the reps helping us were very knowledgeable and helpful. Both my friend and I got great deals and a free pair of Burton snowboard socks! Thanks, guys!

It's been ages since I snowboarded but my girls wanted to get snowboard lessons for the end of…read moreDecember so I decided to see how my board was. My Burton board that I got 25+ years ago was unpacked from its bag and I decided to head to the Burton flagship location in Santa Monica. Parking was easy as I entered the store. I got there and 2 people from Burton staff greeted me. I asked about my board to see if I needed to do anything with it and they lead me to Joe! Joe is definitely the person to talk to about snowboards. His wealth of knowledge definitely shows and with the no pressure sales looked into my board and we tried on some new boots since my previous ones just completely fell apart . Eventually after trying various boots and learning about the technology that has changed since then, came up with a plan that I needed to work on including breaking in my boots. This store is laid out well and organised. I even managed to pick up a pair of socks while I was there so I could ensure I had the right socks as well (Not too thick and not too thin ) My time was cut short as I had to go but I will be back to have Joe bring life back into my snowboard. Be sure to make time enough for this process and make sure Joe is there to sort your gear out !!

I don't do many reviews but when I do, I prefer dos xx, whoops, wrong review…read more Not only do I highly recommend this incredibly great surf shop, but I want to say you should only go to Jack's. They are the best in breed when it comes to surfing stores and I can't say eight great things about them. Not only do they carry just about everything you could ever need for your surf experiences, but they donut was class and style. Their inventory is massive and if you can't find what you're looking for here, then you'll never find it anywhere else. You can always tell more about an establishment, doesn't even have to be a surfing shop but any place, hotel, restaurant, airline or where ever it may be by the people that work there. Could even be a Macys or Nordstroms, theatre's or wherever. What tell you the most about a place by the folk that work there. At his location every employee there had a great attitude and knowledge of all surf. Product knowledge that you hadn't even thought of or crossed your mind before. These guys and the teams there are all first rate and world class humans in top of that. I want to especially single out the manager I met today, Zackariah. You couldn't ask for a better guy to be minding the store and Jack's is darn lucky to have him. Zackariah is a high quality work class human and Jacks is darn lucky to have have him. I've never been so impressed by a fellow running a gorgeous store like this or anywhere else. No, I'm not his mother or father or have any relation to him. I'll just a 68 year old guy who was so impressed by Zackariah, what a great biblical name too, that I have to shout this out to all of you potential and probably many customers already established customers. I will never go anywhere else to get gear for my 35 year old son who loves and surfs down in Encinitas, or my 30 year old daughter who's local here to the Santa Monica Bay who does a little surfing too. Zackariah, your employers are so lucky to have a world class guy working for them. I hope your owners read this reach out to give you a call or show some way of telling you you're doing a great job, because you are and your team shows nothing but respect for your leadership. Thank you for making my shopping experience today a memorable one and I look forward to coming back and hopefully it will be on a day you're managing and are there. In the mean time, you're a rockstar and Jack's is so lucky to have you. I hope you hear from them To let you know and possibly even show you their appreciation of you. You deserve it!!! Rock on!! Craig

The service is amazing. They spent over 45 minutes with my 10 year-old helping him pick a…read moreskateboard and getting him involved in putting the skateboard together. You don't see this level of care and kindness these days.

My most recent visit was awesome. Plenty of winter things in stock, and I was able to swap…read moresomething using their Ironclad Guarantee. Friendly employees, great store layout, of course the high quality, non fast- fashion gear that speaks for itself, and a good vibe overall in the store.

I went in for the first time today, i'mlong time Patagonia buyer but had never actually visited…read moretheir brick and mortar stores. Their employees are so cool and helpful. I ended up walking out with two new pairs of Baggies but their catalog is extensive with so many other options to pick from. Very good experience!

I chose this company based on its previously strong reputation -- unfortunately, what I experienced…read morewas a complete breakdown in communication, accountability, & basic customer service. I recently purchased a 2026 Toyota Tacoma TRD Sport & contacted Rack Attack to purchase & install a BakFlip tonneau cover. I was initially assisted by "Steve" at the Santa Monica location. When I called back the next day to move forward with a ~$2K & change purchase, I learned he was suddenly on medical leave -- with no transition or handoff. From there, the experience unraveled quickly. I was transferred to another manager who came to "help them out" from the Orange County location, who was helpful & knowledgeable. He upsold me (successfully) to a higher-end tonneau cover compatible with future rack bars & added fog lights. I made a $1,000 payment based on his assurance that he would confirm product availability & timing for installation before my upcoming trip. He never called back. The following day, I had to chase down updates myself & reached another employee, "Don," who seemed completely unaware of my prior conversations & told me Aaron was no longer available -- contradicting what I had just been told. Again, no follow-up came. By Thursday -- now, 2 days before my trip -- I contacted yet another staff member who confirmed: The tonneau cover had arrived The additional products had not & they could not accommodate installation within the timeframe I had been originally promised At that point, it became clear this was not a one-off miscommunication but a systemic issue. Most concerning, one employee candidly admitted: "I've been here a month, & everything has been a complete mess." That statement alone explains a lot. This experience reflects not only a failure to deliver on a sale, but a lack of internal structure, communication, & support for both customers & employees. No customer spending this level of money should have to manage their own order across multiple disconnected staff members. Rack Attack -- if you are positioning yourselves as a premium outfitter & a key partner for brands like BakFlip / RealTruck, this level of disorganization directly undermines that claim. At this point, I am simply looking for accountability, clear communication, & a resolution that matches the expectations set at the time of purchase. I would welcome a direct response from management regarding how this situation will be resolved -- & how similar customers can expect to be treated moving forward. Should this be resolved appropriately, I would be open to updating this review to reflect that outcome.

The guys here know what they're doing when it comes to the installation of the products they offer…read morefor sale. They all seem to be very friendly and genuinely want their customers satisfied. I have a new car and was a little nervous/concerned that I might end up with a ding of some sort but they are experts at what they do, Tristan, ATL and Steve are all skilled professionals. The products that they offer are of the highest quality and with that comes a higher price point. I selected a Thule racks with Rocky Mountain bike rails to transport my bikes. I've used this same setup on another vehicle twelve years ago and that setup is still in service and working. The company use to be called Rack Solid but ownership has changed but they still offer the same great service.

6 out of 5 stars for Sports LTD. I had a very helpful ski boot fitting by Max who took the time to…read moretake measurements, explain different boots, and ensure I found a boot that was comfortable on my foot long term (landed on the Solomon S/Pro Delta Boa). Because of Max I can ski mountain open to close with no issue/pain! I recently came back on a Tuesday to buy skis before my weekend trip to Mammoth. Hailey was super helpful - again took the time to pull and explain ski options based on my ski level and preferred terrain. Unfortunately, they didn't have my size in store but pulled off a rush shipment to get the skis delivered, mounted, and ready for pickup in store by Thursday afternoon...insane turnaround, seriously such great customer service!

To have a ski shop that offers rentals and repairs close by is heaven! They adjust boots, wax skis…read moreand perform tune-ups ... and they sell a variety of ski and snowboard equipment and accessories. Staff is knowledgeable - ask for Chris!

Wife and I decided to do something outdoors on the first full day of summer this year. Earlier in…read morethe week we made reservations to rent some Kayaks from Pro Sup Shop. It was super easy to do online, so on Saturday morning, all we had to do was get there. We arrived in MDR 15 to 20 minutes before our appointment. Lot 10, which is public pay lot, was literally right next to the shop, so that was super convenient! Check in was super easy and every point of contact we had with staff was excellent. You can tell they know their business and they are happy to give pointers or help out with whatever you need. We're thinking about bringing our nephew next time we come back. and we will definitely be back. Great business!

Parking: We drove into the parking lot at Jamaica Bay Inn hotel and passed the valet stand and all…read morethe labeled parking spots and went all the way to the end of the lot and parked right by the Pro Sup Shop and I think it was free? Experience: We made a reservation a week before online since we went on a Sunday, but I don't think you have to on a weekday. We checked in at the table and then they gave us paddles (and offered optional life jackets) and directed us to the beach. We kayaked for an hour and a half, which was the perfect amount of time!

REI is a great spot if you enjoy quality gear and don't mind paying more for it. It definitely has…read morean expensive taste, so be ready to spend, but the quality shows in the products they carry. From clothing to outdoor equipment, everything feels well made and built to last. Sure you could go to Walmart and pay less, but what kind of quality is there products. I had my first tent from REI about 5 years ago, it's seen its moments. But still have it in good conditions. One thing that really stands out is the employees. They have a lot of knowledge and actually take the time to explain things without making you feel rushed. They're also very understanding when it comes to working within a budget, which help me pick out my gear. I feel customer service and product quality, making REI a solid choice if you're serious about outdoor gear. Don't hesitate to stop by and give them ur paycheck.

Really didn't have anything I was looking for which was a large brimmed upf/uv protected hat and…read moresome stadium seating cushions. The cushions they had were really not any better than just sitting on the ground or a bench. They were just vinyl attached to straps with no cushion. And not much of a selection of hats.

I've been to just about every skate shop in the area over the past month, checking out what…read moreeveryone has... I'm not going to complain about feeling uncomfortable at some of the other shops or the high prices at many of them, I know I'm not their target demographic LOL..... all I can say is, District is the absolute bomb. The og skate shop vibe, with a cool owner. I left with a smile that lasted all day. Thanks Sam

Sam is awesome as always been going to him ever since his last location I just haven't been there…read morein years and I was surprised he still recognized me and I remember the days I used to cruise from Culver City to his old shop with friends and eat at Taco Bell now my little brother is carrying the tradition. Thanks again Sam will be back soon