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    6 months ago

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    Bay Street Boards - Another pebble size ding along with resin droplets over the bottom

    Bay Street Boards

    5.0(84 reviews)
    1.5 mi
    $$

    TL:DR - Friendly customer service, bad surfboard repair job…read more This is going to be a long review, but if you want the short of it. -Took my longboard in, to repair a scrape, and get it color matched. -Got back a repair job that isn't color matched at all. The repair isn't even flush with the board. -Got more dings on my board than when I took it to them. -Check the photos. If you surf in California, it's not a matter of IF you'll get a ding on your board, it's a matter of WHEN. All the surf spots are lined with rocky shores that will ding your board. I am no exception to this rule and have dinged my longboards many more times than I can count. The one upside to this, is that I've become really good at repairing dings of all kinds. Whether it be on the bottom, the rail, the tail, the nose, anything I can do. What I can't do though, is color match. That is a magic unto itself. I was looking to sell an orange longboard of mine, but it had a scrape on the bottom side of it. It's not deep and it didn't crack through to the foam. If I wasn't planning on selling the board, I'd sand it down, fill it up with a little bit of Q-fill if it needed it, then fiberglass over it. Done and Done! BUT, I want to sell it, so it needs to look good, it needs to be color matched, and it needs to work. I heard a lot of great things about the repair jobs from Bay Street Boards, and decided to take it to them to color match and fix it. BIG MISTAKE. I should've known better when I pulled up to the shop and saw someone balancing a 9ft' longboard over their knees while scraping off wax. No stand, the board just wobbling about, almost hitting the concrete ground. Yeesh. I relayed all the info above to the repair guy and he said it was doable. He said color matching is tricky, but that'd he get it close enough. I was charged a $120 and left my board with them. I wasn't in any rush to get my board back, and it was about 5 weeks before I could pick it up. Is this fast or slow? I'm not sure, like I said, I do my own repairs and can fully repair a ding in a day. PRO-TIP: if you are going to get your board repaired by a surf shop, remove all the wax off of your board. There are 2 reasons for this: 1. If there is any wax near the damaged spot it will fuck up the repair. Wax will gum up the sanding pads, it will interact poorly with the resin, and it gets everywhere. Take it off. The repair guys will love you for it. 2. Removing the wax, will give you a very intimate look at your board. You will see any dings or damages that you hadn't noticed before. This is also important because it gives you a reference point and will let you know if the surf shop messed up your board even more. (Foreshadowing) I pick up my board and in the dim light of the surf shop, I can tell the color match isn't even close. It looks like they sanded over it with a too high of a grit sanding pad, and then glassed over it. They didn't sand it down at all to smooth out the fiberglass texture, and they certainly didn't add any dye to the resin to try and color match it. What the fuck?! In the dim light of the shop, I didn't notice that the sanding job was shitty too, it wasn't even flush with the board at all. There's a couple small depressions where the ding is and it's wavy. If you're going to do a shit job, at least make it flush. Every surfer knows to make the board flush on the bottom, you want that water to glide over it without any friction. At home, I had more time to study the board and found even more issues. I noticed that there were small gravel sized dings on the bottom of my board. Each dug into the board about an 1/8 inch. I know these were not there before because of having de-waxed my board and because these are literally impossible for me to get while surfing. These could only occur if you put a surfboard down on concrete/gravel ground to work it. (Remember that guy outside the shop.) Just to hammer home the case, the ding by the finbox can ONLY occur when there is no fin in. Nothing could hit the finbox at all with a fin in. And how do I know I didn't have these dings beforehand, refer to pro-tip #2. Another thing I noticed were resin drips on the bottom of the board that had hardened. This isn't that bad of an issue to correct, just a little sanding, but the fact that they did that, let's me know that they're sloppy and don't pay attention to details. Overall, this was a terrible experience. I paid a $120, for a bad repair job that I'll have to undo AND I have new smaller dings on the board that I'll also have to fix. Yeeew!

    I don't normally write reviews, but the experience here was so positive I just felt I had to share…read more Someone referred us to this place to buy a board for my 15 year old daughter. So we went. I don't remember the name of the guy helping us, but I think he's one of the brothers that own the store? Anyway, he took time, and helped us pick out a board, explain all the reasons for this size board, attached the fins, explained how to wax, and care for the board. Super friendly, knowledgeable, and just an excellent vibe all around. He made buying this board an incredible experience all around. My kid was so happy. So, a HUGE thank you to you guys for making her day, and her Christmas!

    Photos
    Bay Street Boards - Another ding they caused. This is impossible to get surfing because the fin would prevent anything from getting close to the fin box.

    Another ding they caused. This is impossible to get surfing because the fin would prevent anything from getting close to the fin box.

    Bay Street Boards - I got my board back with more dings. Small pebble size dings that were not there before.

    I got my board back with more dings. Small pebble size dings that were not there before.

    Bay Street Boards - This is AFTER they said they repaired it. The repair job is not even flush with the board. It's wavy.

    See all

    This is AFTER they said they repaired it. The repair job is not even flush with the board. It's wavy.

    Paliskates - skateshops - Updated May 2026

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