Pro: Medical care provided, meals provided, good neighborhood parking, friendly staff, clean…read morefacility Con: NOOOOOOOO means to contact medical team directly, endless phone wait times that will age you prematurely, no planned times that staff will see patients so if you're waiting for a specialist it could be 8am or it could be 4pm and you just wait and wait and wait and wait. If you had a question for the medical team, and you happened to step out at that moment, forget it, sit with your question until tomorrow, and hope for then. As I type this, I was on hold to ask a question; after 15 minutes someone picked up and hung up the line. I've since called back 4 times, placed on hold, and the line goes dead. When our family member was discharged, we were handed an overflowing amount of meds and told "go home and read the directions". Thanks. And the icing on the cake, the interior is a lovely 1992 palette. Recap: They have their hard skills down fine. On the contrary, the administration, soft skills, family engagement, patient environment, and "overall picture" receive a sold C-.

My wife spent three weeks here in the shilled nursing facility after the repair of her broken arm…read more The care she had was caring, attentive and personal. There seemed to be personnel attending to her continuously. The staff helped her recover and return to her memory care facility. We are grateful for the help of all the staff but especially to Victoria, Alonzo, Carol, Anthony, Dominic, and Christopher.

I always wondered what happens when you age and are unalble to take care of yourself? When your…read moreloved one is in need of care, what do you do? Here's some ideas I had as a visitor. 1. Contact the facility, by phone call or visit the website and setup an appointment for visit. 2. After visiting the area, admire not only the how large the facility is, but notice how things are arranged. Or that someone is always around to help. You can see what your family member, friend or acquaintance will do once they're inside. . 3. Relax and know that when they enter, will receive excellent care. With activities that help maintain or improve mental & physical health. Which will not only give you peace of mind, but improve their overall quality of life. Sincere thanks and gratitude to all GlenPark associates. My time there was memorable. -T.j.

Everyone was so nice and polite, the place was very well lite, very clean. I loved the Hollywood…read moreposters on the wall and how every hallway was named after a street in Hollywood , all around great place. The staffing was very nice and always smiling and saying hello.

as a caregiver I have sincerely enjoyed my experience working here, positive overall staff…read moreenvironment and I see residents are deeply cared about by staff including management. "the resident is our boss" is the motto and we take it seriously.

My parent was a victim of elder abuse here . One of the employees actually pulled me aside and told…read moreme the abuse that my parent ( who has dementia ) was experiencing so I got them out of there . Stay away from here if you value your loved one's safety !

I heard a lot about Assisted Living Facility. I decided to give them a chance. I was happy to bring…read moremy mother there. She was in safe caring hands. I will give this place 10 star. Highly recommended!

Our family is incredibly grateful for the care my uncle receives at Leisure Vale. Finding a…read moresupportive and reliable senior community was stressful, but we're fortunate to have found this place. My uncle was uneasy at previous places, but Leisure Vale has been different, and having it close by has made a big difference for our family. We're very thankful for Leisure Vale and highly recommend it!

The workers at Vale do a really great job at providing top quality care for their residents. The…read moreworkers are friendly too.

My wife has resided at Memory Care at Sage Glendale for several months. Her incoming transition was…read moredifficult, as might have been expected. but the staff, especially Thomas, the Director, could not have been more helpful. He understood my wife's anxieties from the start, and assured me that he would oversee her comfort. In the first weeks my wife was confused, not sure why she found herself in a new home. But the staff, so considerate and warm, made her achieving her comfort much easier. Her idiosyncrasies were responded to, and she was gently guided towards the many activities and pleasures of living at Sage Glendale. My experience of the staff is that they are always ready to help, and smile often as they do their work. They got to know my wife quite quickly, and they seem to understand her, even in the confusion of her dementia. Geraldine is one of the med techs who frequently help out. Ditas is also always solve problems and seek solutions. I have called several times, and she and the others always are aware of my wife's whereabouts, and ready to discuss recent occurrences. My wife's needs are met with regularity. And Thomas is a very real, feeling person, who clearly brings himself to the job; he's experienced and maintains awareness of the needs of his staff as well as the residents. I can't praise him highly enough!!

I have two family members here. One of which has been here for three years. Sage Glendale started…read moreout as a real find. Very pleased. It got even better with a new Executive Director. The food was very good as was the overall facility. Unfortunately they changed Directors again and ultimately the focus changed from assisted living to directed living. The new regime decided that telling residents what to do and when was a viable approach. Obviously it isn't. While services declined from overworked staff, new staff signifantly degraded care and the atmosphere. All while management increased prices and schemed to find additional fees to charge. I will definitely move both family members when I can. Sad really. It was good, I can't recommend it any more. I am paying over15k per month for stress and frustration.

Such amazing staff. Clean, caring and very attentive. Highly rreommend for your loved one.read more

Very, very knowledgeable, helpful, and professional. I honestly don't know how our family would…read morehave navigated the difficult situation of finding caring, clean, safe housing for our mom, as she could no longer live at home. Armen went above and beyond. I highly recommend Lighthouse.

My brother has been a patient/resident at this facility for quite some time. I am extremely happy…read morewith the level of empathy, care and compassion he and the other residents receive. From the CNA's all the way to the Director of Nursing (DON) Anytime there is a slight change in his medical condition, someone from the facility is quick to inform me. I meet at least once a week with Nurse Martinez and we discuss any questions or concerns I might have regarding my brother's medical care/condition. My concerns have always been promptly addressed and or corrected by the medical staff. My brother is very happy there. I have asked him several times if he wants to come home and he says NO. He enjoys the different activities they provide from playing bingo, dancing, coloring movie night and his favorite, candle light dinner. I highly recommend this facility for your loved ones.

Rossana was our first point of contact and she was amazing and very helpful. My Dad was a resident…read moreof this facility for short time but I'm very grateful of the services and care he receive. Penny ,Vanessa ,Blanca ,the therapists , the cleaning ladies, the CN's seriously all the rest of the team. I have no complaints but much gratitude . Thank you so much again .

Great place , super clean , great nurses ! Great administrator. A place to be if you need SNF and…read moreRehabilitation.

HORRIBLE place - if you love your loved one please DONOT allow them to be taken here. The staff is…read morerude and treat the patient like trash and do not care about your loved one. My father was here and was given spoiled food and when he would speak up - he was told that beggars can't be choosers.

I cannot say enough good things about Glendale Healthcare Center. I came out of a very bad…read moreexperience with Glendale Memorial Hospital, verging on patient dumping; and, because the insurance company did not want to continue paying for the hospital room, the diagnosis swiftly swerved to such that I was ready for a skilled care nursing facility - a "nursing home," as hospital staff mostly referred to it. With such a glaring and unprofessional lack of communication by Glendale Memorial Hospital staff, I had envisioned going into a situation where there were 10 beds to a room, 100+ rooms to a facility, and everyone maundering in their infirmities and lacking proper medical attention. Fast forward to my transfer to Glendale Healthcare Center, and it was a complete reversal. The staff, from LVNs, CNAs, social workers, nutritionists, chefs, occupational therapists, and resident services staff were beyond compassionate. They were attentive, personable, accommodating, and always empathetic to my condition. The motto here is to get the person well and re-integrated into community life. Physical therapy is 5 days a week, and you don't languish into immobility or atrophy in a bed. The food service is excellent, and always ready to accommodate you in any food you are allowed to eat, given your specific condition. The facility is 5-star rated, rooms are cleaned daily, and they are even willing to do your laundry for you. My only criticism is a weak link with certain of the CNAs regarding the maintenance of medicine supply and working with the resident doctors and pharmacy to always have required medications on site, most specifically on weekends, where a given medication is almost out, and it the re-ordering of it is not timely coordinated with a doctor who may not be on site on the weekend. Again, this is an issue with possibly 1 or 2 staff who administer medication, who should but do not proactively exercise due diligence to facilitate a consistent supply of medications for residents. I can't imagine a resident in need of pain medication, such as myself, being told they have to wait 2 days, next business day until a doctor is in the office to re-authorize. That is patently absurd, and a breach of the Hippocratic Oath. But it is an issue that, once resolved, will have the place running like the excellent machine it is. All and all, I would recommend Glendale Healthcare Center as highest on my list. Wonderful place for getting you back into health. Much love to them all*

I had the pleasure of staying at this facility for 100 days. I interacted with Emily And Evelyn,…read moretwo incredible master-class professionals. -Both of them always went above and beyond the call of duty. The facility is immaculate. The rehab team is spectacular.